Customer Reviews for Adams Ave Moving Service
(U-Haul Neighborhood Dealer)

4,781 comentarios

2101 Adams Av   San Diego, CA 92116
(Adams ave and alabama)

(619) 295-4070

Horario

  • Mon–Sat
    8 a. m. - 5 p. m.
  • Domingo
    9 a. m. - 1 p. m.

Servicios en esta ubicación:

Contáctanos

(619) 295-4070

2101 Adams Av
San Diego, CA 92116
(Adams ave and alabama)

Servicios en esta ubicación:

Horario

  • Mon–Sat
    8 a. m. - 5 p. m.
  • Domingo
    9 a. m. - 1 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Filled the gas tank up to full on accident when I returned it and ask for some reimbursement from the office and never heard a word back. Sad

Kendall B. 
Clasificación:
5.0

This facility is the best we have encountered. They are doing a stellar job. Keep it up

LEONARD N. 
Clasificación:
1.0

I should have checked the fuel gauge when I left but I did not and I ended up paying for half a tank of fuel that I should not have paid for because when I picked it up it was not full.

Hernan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

miranda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alice B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack L. 
Clasificación:
5.0

They are doing a great job..no delays, no hassels...We have dealt with them in the past and they have always been greta. We go to nowhere else. They made everything effortless.

Leonard N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elysa K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rogerio S. 
Clasificación:
5.0

I love this shop I've returned multiple times

HARVEY C. 
Clasificación:
5.0

Extraordinario servicio al cliente

DANIEL P. 
Clasificación:
5.0

The staff was efficient and friendly. Highly recommend this location.

KELLY H. 
Clasificación:
5.0

I wouldn't change a thing! If the next customer's experience is just like mine, they will tell you the same. Great experience! Value for money!

Cedric M. 
Clasificación:
5.0

ND

Teng V. 
Clasificación:
5.0

Easy drop off. Literally just handed her the keys and walked out. They didn't check the truck or to see if all the equipment rented was there (blankets and dolly).

Paige D. 
Clasificación:
5.0

This location is the best, Ernesto is very helpful and always find the way to give me the rental that I need .

Miguel Ángel D. 
Clasificación:
5.0

Great team. Fast and friendly.

Jerry G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie M. 
Clasificación:
3.0

Offer to help adjust the mirrors.

Jason M. 
Clasificación:
2.0

This location had no furniture dollys or furniture pads available. Had they notified me of that when I placed the reservation I could have switched to a different pickup location with the needed equipment. Instead I learned 15 minutes before my reserved time for my apartments service elevator/moving truck bay that my dad and I would have to hand carry all the furniture we planned on simply placing on the pads and dolly. It made moving day a much more tiring and frustrating experience than it had to be.

John C. 
Clasificación:
5.0

keep providing excellent service?

ROWLAND S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robin E. 
Clasificación:
1.0

El cliente no dejó un comentario.

Andranae B. 
Clasificación:
5.0

Great location. Quick and efficient service. Fast in, fast out!

Scott P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELAINE B. 
Clasificación:
5.0

The only irritating part was my name being in the system as "JAMES JIM". If that can be corrected as I go by "Jim" , that would be great.

James Jim H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nima R. 
Clasificación:
5.0

The ripped up seat was a little uncomfortable to sit on. There is only a handle on the right side of the truck, y'all should place another handle on the left side as well. its a safety issue. Staff was friendly and glad to be open to help people.

Jesse W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel G. 
Clasificación:
5.0

Gracias U-Haul por su ayuda...!!

rafael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Filip M. 
Clasificación:
5.0

thanks

rafael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew P. 
Clasificación:
5.0

Friendly, courteous, and capable staff, especially the young lady behind the counter and the gentleman that prepared and received the rental van. No improvements necessary!

Neil W. 
Clasificación:
5.0

I always use this location in San Diego- it's close to my house and the manager is great to work with.

Chris S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
1.0

I filled up gas tank and was still charged for fuel!! Horrible experience and won't rent a truck from here again.

Richard S. 
Clasificación:
5.0

Staff was very helpful in getting the trailer hooked up, lights tested. The cost seemed a little out of line with what I had seen for UHaul for a trailer rental. It was six times what I paid for a similar trailer five years ago. Maybe since I was moving from CA back to TX?

Brady D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hermogenes S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward S. 
Clasificación:
5.0

Thank you Adam Ave location you definitely helped my husband and I get through the week. I appreciate your availability and customer service ⭐️⭐️⭐️⭐️⭐️. Jennifer Pacheco

Jennifer P. 
Clasificación:
5.0

The whole process was very easy thank you!

Christine W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Samantha B. 
Clasificación:
4.0

There was no dolly in the back of the truck and I got charged for it.

Tyler J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITTANY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

Great staff!

DAVID F. 
Clasificación:
5.0

The folks were wonderful and very friendly and helpful!! Thank you I will definitely use again!

Coleen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittnie D. 
Clasificación:
3.0

Not enough two wheel carts and furniture dollys. They were sold out by 9:30 had to use an appliance dolly.

Michael S. 
Clasificación:
3.0

The truck was in good working order but the cab wasn't clean. Cup holders and the floor had sand or dirt in it.

Bill G. 
Clasificación:
5.0

Great friendly staff

scott C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Uriah B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chetan K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rachel K. 
Clasificación:
5.0

Nothing... Friendly staff, clear costs, clean restroom.

Antonio H. 
Clasificación:
5.0

The staff were very helpful and friendly. The equipment manager was very efficient, quick and precise driving the vehicles and moving the trailers around. They made the experience quick and painless. They deserve a pay raise! Thanks you

David M. 
Clasificación:
1.0

I drove 20 miles and filled the tank back to half (2 gallons). They then charged me for 3 gallons of gas which does not make any sense. I would like that charge refunded as soon as possible. I already put in a request and am waiting to hear back from a district manager.

Nathan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula D. 
Clasificación:
4.0

El cliente no dejó un comentario.

David G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jacob A. 
Clasificación:
3.0

The truck was old and very hard to drive

Gail D. 
Clasificación:
5.0

Quick and convenient with awesome customer service.

John B. 
Clasificación:
5.0

Excelente jab

julio P. 
Clasificación:
5.0

Very efficient and friendly. Pick up and drop off went without a hitch.

Scott P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Maryna G. 
Clasificación:
3.0

i reserved a cargo van. I called and confirmed the day before. When I arrived no van was available but I was given a small box truck instead. While a replacment was given I would have liked the original equipment I reserved

gregory K. 
Clasificación:
5.0

Friendly service, I was in n out in 15m

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip B. 
Clasificación:
5.0

El cliente no dejó un comentario.

reyes R. 
Clasificación:
2.0

put cruise control in all vehicles. first it's the safest way to operate a vehicle on open highway, second it saves a lot of fuel, third it's easier on the driver. Honestly i may never rent from uhaul again i've no cruise control fir 1500 miles. AS A WOMAN I FELT UNSAFE !

Todd H. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barney M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loretta M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

This location they are always super friendly and oh so helpful.

michael N. 
Clasificación:
5.0

it was completely full, which was ironic considering my dropoff location changed due to reaching maximum capacity

haley R. 
Clasificación:
3.0

The two employees were working hard, but the seemed to be a lot of issues with the computer system and other logistics. Maybe an overall efficiency review would help. But they were friendly

Jeremy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raif F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted D. 
Clasificación:
3.0

I tried to rent my U-Haul in El cajon. When I called to pay two days ahead they said oh we don't have your truck. No one told me there was a chance that what happened. The lady told me they should have told you but they didn't. Then we picked it up in North Park and they didn't have the dolly oh sorry we can't guarantee it again no one told me they I might not get a dolly everything I was quoted included a dolly. One of many phone conversations prior to picking it up with someone who was totally a knowledgeable and rude. Overall I got the truck and it got me where I was going. Not without a couple hours of hassle on the phone.

Leslie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank I. 
Clasificación:
5.0

Find the second AirTag that was hidden in the truck. I heard its alert by the back passenger wheel well but I couldn't find it.

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen M S. 
Clasificación:
5.0

I still haven't received my total amount. I drove a total of 30 miles checking my daughter into college. I talked to customer service yesterday and they were great.

Thomas M. 
Clasificación:
5.0

Great service and the cost was less than we anticipated.

Kyle M. 
Clasificación:
4.0

why have hourly rentals yet the same rate for a day? pricing system is horrible and unfair should you run late. although this location wasn't an issue and would give 4 stars, my overall opinion of haul for this rental would be 1 star!

david T. 
Clasificación:
5.0

Super easy turn in process. Location was very full.

Sarah L. 
Clasificación:
2.0

Couldn't use a trailer because one of straps was too short. Truck was smoked in and filthy. Location too tight and packed

Oleksii K. 
Clasificación:
5.0

Fast, friendly, and efficient check out and return. What more can you ask?

Sherry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

VADZIM K. 
No se han enviado comentarios para esta ubicación.

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