This review isn't really about the pickup location. It's more about my overall experience. I had originally booked a truck to be picked up in Woodsville, NH and because there wasn't one available I had to drive all the way to Campton, NH about 1 hour away. For this, I had to fight with UHaul for a $30 discount. This is insane. First off all, having to drive 1+ hour away to pick up a truck from where I had made the reservation is crazy. That cannot be considered close at all. Secondly, only offering a $30 discount is unacceptable. My time is worth way more than that. Don't allow me to reserve the truck in Woodsville if it's not going to be available and I have to drive over 1 hour away to pick it up. That's bad business.
Sam P
Customer Reviews for Ace of Space Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Chris was great. Helped me out of a predicament caused by Northboro location.
MICHAEL PExcellent service.
Carey PFriendly service. Clean and new vehicle. Didn't have the vehicle I wanted, but a substitute was provided at the same price. Would have preferred a vehicle with better gas mileage.
Ben RA real class act! Daniel
Daniel ZNothing just continue to be you!!! Thanks for all you did:) Daniel
Daniel ZAce is Aces!
Warren FNothing to improve ! Fast friendly service ! Helped me to unhitch the trailer. Was very thorough. Will be dropping off there again a few times. Very professional
David BFire the Manager!
Joanna WDropped off after hours. Just used key box. Had my receipt via email before 8am the next morning so even though I didn't see the personal they were on top of everything.
Alice JEverything worked out as planned and we were very happy with thier service.
ALBERT CHave a drop off area posted
Roland BEasy to find and very helpful staff.
ethan bWelcoming and kind. Smooth transaction
Joy MVery friendly and helpful staff(Kris)
Donald TThe cost was ridiculous and the truck was a gas guzzler. Drive like a tissue box on wheels
Anik AThe location was convenient and the attendant was very helpful
Hardin CSome of the moving pads I rented were dirty. I would like to point out how disappointed I was that the original rental location (Lin Wood? or something like that) wasn't open and your web site and reservation system didn't even know that?? I waited there for 1/2 hour before I saw that Google claimed it was "temporarily closed"!
Patrick KThe office smelt like a sweaty man.
Anadia PI turned in the truck a day earlier expecting a refund for the difference but was not. They can turn around and rent that same truck if they wanted to (double dipping).
NANCY WChris was excellent a!
Christine V | Overall ExperienceExtremely efficient check-in and out process.
Richard CChris was great to work with and very helpful…great experience with Ace of Space, Campton. ¡Gracias!
Stephanie S | Overall ExperienceThe website didn't work for online checking. Even though the settings were right on my phone, it couldn't take and save a photo of my ID. I call customer service, and they said yea there are problems, try the app. The app showed my reservation but when I clicked to pickup the vehicle, it went to a blank page. I finally had to have a person at the site log me in. The site is great but your web checkin and app need work.
John SAce of Space storage worked well for us. It was in a convenient location, was well maintained and plowed, and open whenever we needed it. The staff always answered my questions promptly and were nice to work with. I would recommend this storage facility to anyone in the local area, for short or long term.
Bill C | Overall ExperienceThe return was flawless
William MGreat job very accommodating. Keep up the great work.
Ryan H | Overall ExperienceWe had this unit for 4 years and it was always well maintained, clean, and the management is very helpful and friendly.
JENNIFER L | Overall ExperienceCalled 1 week ahead very to reserve got the rental asked for very good customer service very pleased
David LChris did an excellent job updating, protecting my belongings, and keeping me informed. Gracias
DOMENIC P | Overall ExperienceI love this location, it is so convenient to my house and always so easy to rent and return the equipment. Staff is always lovely and accommodating!
Deborah SNothing. All went well.
Michael GRep was pleasant and helpful on drop off. We actually prefer someone to be there to check us out vs. check out on the mobile application.
Rose AThe staff Chris and John they were so helpful they help me find the right storage unit for my brothers belongings they were very accommodating very helpful if I had to rent another storage unit I would use them I recommend them for anyone and it was a pleasure to do business with a space so accommodating thank you again Kelly Malcolm hook
Kelley M | Overall Experiencestart renting vans for out of area hauls.
Meg qJohn had no idea what he was doing. I was there for 20 minutes and I had to just get the truck. I was supposed to receive a $14 credit from the last time I was tormented by my experience with uhaul. I will never use uhaul again or refer ANYONE.
Tammy DChris was terrific. Very helpful and went above and beyond with notification and service.
Dennis FEasy and simple
Keith CThe man who I dropped the truck off with in Campton, NH was very friendly, knowledgeable and professional. It was a very easy experience.
Sam MThere was a right side mirror missing on this trunk and the steering was very loose . The truck needed maintenance. Service was excellent however .
Genevieve LEverything was great, I just built a garage so no longer need the unit. ¡Gracias!
Chris P | Overall ExperienceCould have been a little clearer on process for returning vehicle, otherwise good.
Charles BVery prompt, courteous and professional service.
Norma DThe pick up location was convenient and easy to find. The gentleman with whom I did business was polite, calm and communicated well. All was as expected as far as terms, etc. My reservation process with U-Haul was not as smooth. It was, in fact, stressful. I was emailed that there was a truck for me in Woodstock, NH and then changed to Campton. On the day of pick up, I received a second email indicating that my reservation was in Woodstock (which it was not!). I was concerned that I would have to pay for two trucks when I only wanted one. All in all, it turned out well. Gracias.
Eleonore Ino ac
Yosef AQuick and easy rental. Thank you!
William CI don't know, but charging roughly $300 to use a truck for less than 12 hours is pretty ridiculous. However that's not something the location dictates, I don't believe. If I hadn't desperately needed the truck ASAP, I definitely wouldn't have paid that much for it.
Trishden HThe young man who prepared the unit was most helpful and pleasant.
ROSS EExcellent.
erica rStaff were great! We got lost on the way there but the staff stayed on the phone to give us directions. When we got there, instead of making us do the check in online on our own he did the check in on his end which made the drop off very smooth!
Tyler SExcellent service...
Michael MExcellent rental experience. Location and equipment was clean and organized.
Steve KThe access road was rough and it was a bit hidden away but clean and simple. Truck was good to go.
GARRETT CI had trouble filling out the request for drivers license information received as texts from the uhaul.com office but the employee at the rental location got everything taken care of promptly. This rental location is very convenient and the employees were very helpful.
STAN BSmall operation but so very convenient to my new home. Chris the operator was very nice and made the drop off so easy. This was my second visit to this location. ¡Gracias!
Robert OThe drop off location was very convenient and so easy - very nice!
Robert OGreat place. Clean facility. We had a good sense of it being a safe and secure environment
Gerald E | Overall Experienceno complaints. good experience. thank you for everything
KEITH B | Overall ExperienceThe manager Chris was/is always helpful.
Shawn B | Overall ExperienceExcellent service. Highly recommended.
DAVID M | Overall ExperienceStaff was always very nice to deal with
JOANNE R | Overall ExperienceExcellent service and the facility was clean and dry.
LEONARD W | Overall ExperienceStaff very helpful and friendly!!
KENNA D | Overall ExperienceThis is the second time we've used this facility and never any concerns. The manager has always been very helpful, assisting with a stuck lock for example. Easy to pay online with email reminder.
JENNIFER A | Overall ExperienceVery accommodating for all of my questions and needs ..I would definitely recommend this facility . Thank you for everything Deb Hills
DEB H | Overall ExperiencePersonnel were extremely helpful
Todd P | Overall ExperienceConvenient location worked well for me.
LAURIE B | Overall ExperienceBoth employees were A+. Both were personable and friendly, and genuine good people. Almost kept my storage unit, even after buying a garage, to maintain relationship with faculty.
Sam M | Overall ExperienceThe facility was well run, the manager Chris does an excellent job.
STEVE S | Overall ExperienceVery nice place convenient and they checked in with you.
Megan L | Overall ExperienceChris is a great asset to the storage facility!
PETER F | Overall ExperienceExcellent place for your storage needs.
Dan C | Overall ExperienceVery accomidating staff.
CHRIS T | Overall ExperienceThe fellow we dealt with was professional and friendly. The space was clean and dry with not a hint of mildew or wetness, despite several torrential downpours which occurred during our use of space
David P | Overall ExperienceThe staff was friendly and helpful. Everything was top shelf..
Chris A | Overall ExperienceGreat storage. Friendly, helpful staff.
Lawrence C | Overall Experience