Comentarios del cliente para Access Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Access Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

James R.
Grado:

Good customer service and pricing

James R.
Grado:

Customer service is top notch

Robert G.
Grado:

El cliente no dejó un comentario.

Caitlin H.
Grado:

El cliente no dejó un comentario.

Denise H.
Grado:

Easy and pleasant do work with.

Darrel J.
Grado:

My rental experience was very pleasant. I was helped with turn-in on Sunday. I know of no other U-haul location in Boerne that is open on a Sunday. Excellent support.

James W.
Grado:

El cliente no dejó un comentario.

Nancy S.
Grado:

Have a few smaller vehicles, we first reserved a 10 ft, but learned it might not be available and it wasn’t. A medium pickup truck would have been perfect. We ended up with a 15 foot for 3 pieces of furniture.

Bessie G.
Grado:

El cliente no dejó un comentario.

Nancy B.
Grado:

El cliente no dejó un comentario.

JACOB M.
Grado:

n/a

Kenneth C.
Grado:

Do a better job looking over your equipment before letting unknowing customers rent out vehicles that are damaged.

Michael M.
Grado:

El cliente no dejó un comentario.

Robert G.
Grado:

El cliente no dejó un comentario.

Brenden D.
Grado:

El cliente no dejó un comentario.

Richard G.
Grado:

El cliente no dejó un comentario.

David M.
Grado:

Electronic check with SARAH was HORRIBLE! Sent photos, then chat feature for verification, then 4 second countdown on screen for a test that we couldn’t read instructions for, chat with SARAH to say if she could resend it and she snottily said no that’s what the instructions were for! I said sorry. Please resend and she cut off chat and we could not start the process over! WE WAITED 1 1/2 HOURS TO GET TRUCK FOR THE OFFICE TO OPEN WHERE ALL WE HAD TO DO WAS SHOW ID!!!!! WASTED VALUABLE TIME AND WE WILL NEVER EVER RENT ANYTHING FROM YOU EVER AGAIN. THAT BITCH SARAH SHOULD BE FIRED!

Derek S.
Grado:

The man here was very nice. This wasn't the "designated" drop off because the man at the Logan location didn't have us pick one and then it automatically generated a location that was not convenient or close to us (after we had already driven 25 hours). The man said he still had to charge us for the wrong location but that he would reimburse it which I believed he did so I am grateful.

Glenn G.
Grado:

El cliente no dejó un comentario.

Jeffrey L.
Grado:

Nada

Bruce D.
Grado:

Matt was very helpful & friendly. Service was very fast and efficient.

Greg B.
Grado:

1. Check your contract to ensure they did not jam $85 insurance when it was not ordered originally over the telephone. 2. Verify your contract matches your fuel gauge (1/2 actual versus 15/16 contract).

Brian M.
Grado:

Paperwork said fuel tank was full, but it actually was 3/4. Called ofc and they said take picture, so I did. Drove 14 miles and put in $3 of gas.(12 mpg unit). Got charged to fill tank and ofc said they could not help. Must call 800 cust svc number. This is BS. Your mistake and I pay for it. BS

Brett H.
Grado:

Staff wasn’t excellent and efficient.

Michael B.
Grado:

Excellent customer service. Most helpful “front desk” ever.

Sandy N.
Grado:

El cliente no dejó un comentario.

Robert S.
Grado:

El cliente no dejó un comentario.

MARGARET B.
Grado:

El cliente no dejó un comentario.

Seth L.
Grado:

El cliente no dejó un comentario.

Bruce M.
Grado:

El cliente no dejó un comentario.

Pat T.
Grado:

El cliente no dejó un comentario.

Isaul M.
Grado:

El cliente no dejó un comentario.

Bruce M.
Grado:

Very helpful fellow. Top marks!

Nick C.
Grado:

El cliente no dejó un comentario.

CHARLES B.
Grado:

El cliente no dejó un comentario.

Thomas C.
Grado:

El cliente no dejó un comentario.

Alejandro C.
Grado:

El cliente no dejó un comentario.

Steve C.
Grado:

Shorten check-in process

george S.
Grado:

Matt was very helpful and considerate of what we needed. The overall experience was outstanding!

Mark M.
Grado:

Mark was Extremely kind and helpful. I would recommend your location because of him.

Jim P.
Grado:

El cliente no dejó un comentario.

Hannis H.
Grado:

Excellent service

JOE B.
Grado:

El cliente no dejó un comentario.

William C.
Grado:

El cliente no dejó un comentario.

John D.
Grado:

El cliente no dejó un comentario.

William R.
Grado:

El cliente no dejó un comentario.

Richard H.
Grado:

El cliente no dejó un comentario.

Lynn S.
Grado:

El cliente no dejó un comentario.

Ben B.
Grado:

Make sure there is a backup to the system on weekend rentals. They rented my reservation out as I arrived. Luckily they were able to rent a trailer from the other closed location.

Jesse S.
Grado:

El cliente no dejó un comentario.

charles P.
Grado:

El cliente no dejó un comentario.

KERRIN P.
Grado:

Easy and very friendly. Thank you

CHRISTOPHER G.
Grado:

El cliente no dejó un comentario.

Sue W.
Grado:

El cliente no dejó un comentario.

steven S.
Grado:

El cliente no dejó un comentario.

santiago C.
Grado:

Selected dolly online, but was not in truck when i picked it up. Was given refund when i dropped the truck off, but would have been much easier to move if i had the dolly.

Brandon C.
Grado:

El cliente no dejó un comentario.

William P.
Grado:

Nice location in a country location

Laurie L.
Grado:

El cliente no dejó un comentario.

Martin R.
Grado:

El cliente no dejó un comentario.

Lisa J.
Grado:

El cliente no dejó un comentario.

Natasha B.
Grado:

Customer service was excellent! Would definitely use them again.

Stephanie P.
Grado:

El cliente no dejó un comentario.

Rob H.
Grado:

El cliente no dejó un comentario.

EDWARD H.
Grado:

El cliente no dejó un comentario.

Richard W.
Grado:

El cliente no dejó un comentario.

Bruce M.
Grado:

El cliente no dejó un comentario.

James R.
Grado:

El cliente no dejó un comentario.

Bobby D.
Grado:

El cliente no dejó un comentario.

Patrick B.
Grado:

fast prompt service Suggest a larger selection of chocolate candy at front counter HaHa PAB

Phillip S.
Grado:

Help the employee with a more reliable computer system. He got the order done but it took help from an external source because of system malfunctions. Also, the site could use some auxiliary equipment like trailer spares or a tire air pump. I know this isn’t a straight u haul site but those items should be available.

Frank K.
Grado:

El cliente no dejó un comentario.

leon B.
Grado:

El cliente no dejó un comentario.

Tim H.
Grado:

El cliente no dejó un comentario.

Christopher G.
Grado:

It’s way out of the way...The UHaul should be off I10 instead of an industrial park...terrible location...personnel were awesome...

Robert M.
Grado:

El cliente no dejó un comentario.

Joe C.
Grado:

El cliente no dejó un comentario.

David K.
Grado:

El cliente no dejó un comentario.

Lindsey H.
Grado:

El cliente no dejó un comentario.

Elizabeth S.
Grado:

El cliente no dejó un comentario.

Andrew C.
Grado:

Very friendly assistant at this location.

Garrett W.
Grado:

They lied to me and told me that I would get days refunded off my trip if I didn't use them. They also quoted me a price with pads, didn't have pads, then charged me the same price.

Laura B.
Grado:

We scheduled to pick up a truck at 1:00 P (4/15/18). The person that opened the store was 15 minutes late and seemed put off that we were there. The rest of our experience was fine.

alfred B.
Grado:

The lady in this office (Carol) was absolutely excellent and very kind and helpful to me. Big thumbs up!!

mark P.
Grado:

El cliente no dejó un comentario.

Joseph E.
Grado:

Excellent experience. Will utilize again in near future thank you!!

Mark M.
Grado:

El cliente no dejó un comentario.

Mariana O.
Grado:

Employee was in a rush to leave for personal reasons. Had to leave and bring back a family member to help me install the cargo trailer. Cargo trailer hitch would loosen up while driving. Due to lack of maintenance of the cargo trailer, the cargo trailer became completely undone and almost caused us to be in an accident. We had to get a tool to make sure the the hitch was on tight enough.

stephanie S.
Grado:

Tashia was great, well informed and very kind

LISE P.
Grado:

We returned the van 3 days early. We didn’t need the blankets. They were still wrapped, unused. They refused to credit.

Elaine S.
Grado:

El cliente no dejó un comentario.

Scotty L.
Grado:

The Boerne staff was amazing and so very helpful and kind. They went above and beyond to help us get our uhaul truck in a timely manner and i cannot thank them enough,

Michael O.
Grado:

El cliente no dejó un comentario.

victoria C.
Grado:

I want to say that the woman who rented to me was helpful friendly and went above and beyond as far as customer service.I believe her name was Lateisha. I'm sure I misspelled it but tell her her helpfulness made the experience very pleasant.

Jodie G.
Grado:

The mileage was not written down when we picked up the truck and I was charged for a lot more mileage than we actually used

Ronald L.
Grado:

I can't think of anything that could have been better. The young lady that helped us was the best. She helped make a rough time go very smooth. She took care of everything we needed and more. We will definitely recommend this dealer to anyone we know in the area that needs a. Uhaul or storage. She is the best. Very helpful.

Mark M.
Grado:

El cliente no dejó un comentario.

Dennis Keith H.
Grado:

Great service. Clean offices and a very helpful staff.

AARON R.
Grado:

El cliente no dejó un comentario.

PETE B.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

Back
To Top