El cliente no dejó un comentario.Michael M.
Customer Reviews for Abes Motors Inc
(U-Haul Neighborhood Dealer)
Lakewood, OH 44107
(Across from KFC)
Servicios en esta ubicación:
- Mon–Sat10 a. m. - 5 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.James P.
El cliente no dejó un comentario.Ellie P.
El cliente no dejó un comentario.Chuck M.
El cliente no dejó un comentario.ZACHARY KEITH C.
El cliente no dejó un comentario.Abbey H.
El cliente no dejó un comentario.Mark Y.
Abe went over and beyond to assist me with renting a different truck and a car transporter.Stewart B.
Your website is absolute trash. Every time I try to check in or check out the uhaul, I'd get a couple steps done and then it would time out. I had to have the owner of the place manually check me out for me because of how crappy your site and process.MARK S.
I returned the truck to the designated drop-off area and they had an issue closing out the contract because there was no internet. This location does not have Wi-Fi, and a mobile device is required for the Level 1 return. I waiting for over 30 minutes for the issue to be resolved. I attempted to call the U-Haul dispatch location, and they said there was nothing they can do. I am not pleased with this service. U-Haul needs to be flexible with the contract close-out process.Daniel O.
El cliente no dejó un comentario.william G.
El cliente no dejó un comentario.Cyan B.
El cliente no dejó un comentario.David N.
The customer service and cleanliness of the truck were outstanding!Michael K.
No real signs just other trucks, there was a big puddle I couldn't avoid on the passenger sideRaymond W.
El cliente no dejó un comentario.Kerrilyn C.
Owner went out of his way to make this rental a good oneTimothy T.
Truck was very old and the radio didn't work. It was very expensive for a 1 day rental $300+Jason M.
Not charge someone so much for barely using any gas.Cassandra V.
El cliente no dejó un comentario.Carson D.
El cliente no dejó un comentario.Robin R.
This is the first positive U-Haul experience I've had. Truck was totally ready to go. Super clean inside and out. Easy to pull out and the owner of the location was kind after I dropped it offDrew K.
You guys need to look at my paperwork the place that I dropped the U-Haul off at told me I was one day late that I was supposed to drop it off Monday the 1st at 10:00 but I picked it up Monday the 1st at 10:00 so I was supposed to drop it off Wednesday at 10:00 so I would hope that you get that right because if you charge me for that that's wrongThomas B.
El cliente no dejó un comentario.Camille R.
Easy to get and very convenient.Mark L.
El cliente no dejó un comentario.ROBERT D.
We didn't know the truck didn't have cruise control so was difficult on a long drive. Also very loud inside cab part - we know it is a truckStephen M.
El cliente no dejó un comentario.James S.
They were excellentrobert S.
Friendly service. convenient and dependableRAFAT S.
El cliente no dejó un comentario.Morgan C.
El cliente no dejó un comentario.Luke S.
El cliente no dejó un comentario.Melissa D.
I kinda wish that there was a special price for like half day rentals. We kept our truck for less then 4 hrs and only drove 19 miles leaving with a full tank. I just believe paying 123.00 for less then 4 hrs and not close to the 30 miles. Just my opinionkim C.
El cliente no dejó un comentario.Kendra T.
Worst Uhaul experience EVER! I had to drive over 600 miles without cruise control, the seatbelt kept tightening and there was no way to lower it off my neck, the seal in the driver window wasn't completely tight and the ride was super loud and lastly the truck had close to 100,000 miles and sounded like it was going to explode! Oh and the gas mileage was horrible as there were stickers all over the inside to â€œdrive greenâ€ a little hard to do that without cruise control. That POS needs to be â€œretired.â€ Obviously uhaul rents out the biggest pieces of crap whe you are taking it one way out of state! VERY DISAPPOINTED!!Rhonda B.
Better parking lot that's not gravel and to step out of the truck and be in 6â€ of water because of rain pooling in the parking lot. The building is basically falling over. The truck needed air in the tires and the oil life indicator was at 0% left. The truck needed some maintenance to say the least bit. Other than that, got the job done.Patrick S.
El cliente no dejó un comentario.Robert R.
Abe somehow managed to charge me twice for renting the same truck at the same time on two different contracts, then told me it was my responsibility to make sure I was not charged twice. Never use this franchise.ZACHARY T.
The man who checked me in was just willing to let me go without first closing the account. I insisted he check me and the equipment in so no surprises later. He did so but did not indicate that the receipt would be emailed. Not rude but not very friendly. Seemed very pre-occupied. .Location seems to need some TLC.LINDA S.
El cliente no dejó un comentario.Abby B.
Wasn't able to rent vehicle. Combination given for lock did not work and nobody was able to help me.Jaryl G.
El cliente no dejó un comentario.Anna S.
I originally booked for 9 AM for 8 hours. When I showed up, I found out U-Haul had changed my time to 10:30 pick upChristian B.
Nothing at this time.Jeff M.
El cliente no dejó un comentario.Alexa A.
El cliente no dejó un comentario.Lynda T.
El cliente no dejó un comentario.Terri B.
El cliente no dejó un comentario.WILLIAM C M.
El cliente no dejó un comentario.Tino P.
The gentleman at this location was extremely helpful. GraciasRichard V.
The gentleman at the counter was there to help me when I arrived (thank goodness) He was very nice and helpful. When I returned the truck, he came right out and helped me with returning it. Very good experience as I have never rented from this location. Thank you and yes I will use this location if needed in the future.RUSSELL C.
El cliente no dejó un comentario.RAFAT S.
El cliente no dejó un comentario.Daniel B.
100% recommend! Abe was super helpful, flexible, kind, and made the process very smooth. I also appreciated his precautions with Covid and maintaining and requiring patrons to be responsible for wearing a mask to keep people safe! He made a stressful moving event not so stressful on us when it came to renting a U-Haul, which was quite possibly the best decision, as it made the moving process way easier. Thanks Abe!BRITTANY J.
I was very disappointed when I came to pick up the truck for my move. First - I was told my rental was not on property (unavailable) which was wasting time for moving. I was there at scheduled time but it took longer to pick up truck due to lack of expertise in speed. Second - the office was not up to par regarding cleanliness during time of Covid Pandemic. Third - Due to the fact of getting a smaller truck, I believe I should get a discountcarol G.
El cliente no dejó un comentario.Keith B.
El cliente no dejó un comentario.Jocelyn J.
El cliente no dejó un comentario.ERIKA N.
El cliente no dejó un comentario.Rebecca M.
Parking a large truck was a pain in that a**Danielle R.
El cliente no dejó un comentario.ANTHONY S.
El cliente no dejó un comentario.Bruce N.
El cliente no dejó un comentario.KAREN C.
El cliente no dejó un comentario.JONI C.
El cliente no dejó un comentario.Laurie P.
El cliente no dejó un comentario.Matthew D.
El cliente no dejó un comentario.GLEN R.
Check engine light was on wen I picked it up. Wasn'tade aware of this before signing the contract.( Cleared afert driving) truck stumbled to get to 60ph with only a couch and ottoman. So my fully loaded.ROBERT J.
El cliente no dejó un comentario.HAYDEE S.
uttility dolley had a flat tire and I was unable to use it.Michelle B.
Abe was extremely friendly, honest, and helpful throughout the rental process for my UHAUL moving truck. I will definitely be back again. Thanks Abe!Michelle C.
El cliente no dejó un comentario.EARL S.
Abe was very nice.Michelle B.
Made reservation for 9:00 am. Had called shop 5 days earlier to confirm reservation, no one at actual location. They said they would look for my reservation and be there. At reservation time, no one at location, I called again, and owner showed up half hour later. Said he didn't open until 10:00! Location is very ramshackle, office filthy, and generally indifferent attention. Would not recommend to anyone else. My rental vehicle was ok and my experience at other end was fine.RICK M.
El cliente no dejó un comentario.JOSE S.
Nothing evrything fine.GAYLORD M.
El cliente no dejó un comentario.CHRISTOPHER C.
Telephone staff help was quick and courteous in locating an alternative pick-up site when original couldn't get the vehicle I'd reserved. So was Mr. Abe Younes at the actual pick-up site. He was helpful in exiting the rather tight parking space.Prof David A R.
El cliente no dejó un comentario.MACKENZIE P.
El cliente no dejó un comentario.Alexander C.
I was charged for equipment that was not left in the uhaul. The guy at the shop closed up and left before I could even ask. Would like a refund it was $5Adrianne P.
My reservation was at 10:00 a.m. I got dropped off by an uber at the site. There was nobody there when i arrived. called all 5 of the different phone numbers listed on the front of the building, no answers. waited an hour, still no show. Called u-hall. they were able to get me a truck from another location. had to get another uber to take me to the new location. it was fine after that. 2 hours of my life and an additional $15 for the uber that i won't get back.EDWARD W.
Abe gets you out fast, very friendly. Will return for future rentals.WILLIAM G.
More accessory equipment at pickup pocationJohn A.
Have the things that I bought in the uhaul there were no pads etcCOLLIN S.
Make sure trucks are available at requested time. Originally was supposed to have this rental on Friday, 8/27. However, upon arriving to the lot, I was unable to check into my reservation, could not contact the U-Haul corporate number or the location. Which then delayed my moving plans til Sunday 8/27.John Paul G.
El cliente no dejó un comentario.James G.
I was overcharged PeriodTYvette C.
El cliente no dejó un comentario.Carleen B.
It wasn't the location that was the problem. It's the company itself. I ended up having to pay twice as much for half the size uhaul and drive 4 extra hours because they called me the day before my scheduled â€œguaranteedâ€ pickup and said they had to cancel it. They are supposed to pay the $50 fee to me, but what's that compared to the extra $150 I ended up paying, the extra 4 hours of driving, and the unbelievable amount of stress!!! And when I tried to talk to someone about possibly getting a break on the mileage rate I just got bounced around to different people for an hour and told it's not a corporate issue, it's the location decision. Then they say it's corporate. Just a waste of time and a hot mess!â€¦and still no results. No compassion or understanding for their customer's situation at all. Very disappointed.maria S.
Too small for huge truckMichael B.
El cliente no dejó un comentario.Aubrey M.
El cliente no dejó un comentario.TONYA P.
This location was amazing! The guy who works here was working very hard to service all the customers. No issues at all with the location or equipment. BIG COMPLAINT is the U-Haul app / mobile pickup. This didn't work at all, and I ended up having to wait 45 minutes for pickup approval through the app. The guy at the shop ended up having to manually process my rental because the mobile pickup was taking so long.Matthew S.
Great to work with! Very easy transactions. Would definitely use them again.Ray B.
El cliente no dejó un comentario.STEPHEN K.
El cliente no dejó un comentario.Patrick M.
El cliente no dejó un comentario.Alisia G.
El cliente no dejó un comentario.Lisa J.
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