Customer Reviews for ABC Self Storage
(U-Haul Neighborhood Dealer)

1,300 comentarios

121 Sea Island Pkwy   Beaufort, SC 29907

(843) 473-3175

Horario

  • Mon–Fri
    9 a. m. - 4:30 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(843) 473-3175

121 Sea Island Pkwy
Beaufort, SC 29907

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 4:30 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Deborah L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER T. 
Clasificación:
5.0

The woman there was overwhelmed with too many units on her lot but she was very kind and helpful.

Brad W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven K. 
Clasificación:
5.0

so efficient and professional plus with a sense of helping and courteous disposition. Also friendly

aaron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie L. 
Clasificación:
5.0

Trailer looked old and had a small hole in the floor that looked like it was caused by a heavy, sharp object being dropped on it. However, it had good tires and pulled straight. Would have liked to had the option of putting a padlock on the hitch coupler. In and out quickly. Friendly personnel.

PETER S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth S. 
Clasificación:
3.0

I was left to unhook the 6x12 duel axel box trailer alone. I am 76 years old and this task was daunting. I finally had to ask for help to lift the tongue off my hitch.

Bruce H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Philip H. 
Clasificación:
5.0

Very easy return process. Staff was very courteous and helpful.

Glen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris H. 
Clasificación:
5.0

The young man who received the truck was professional & patient

TZIPI R. 
Clasificación:
5.0

Have the guy in Salem, VA be a little more pleasant to the public!

Leornard A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candice J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Genesis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia P. 
Clasificación:
5.0

Big help getting the trailer connected

Steven F. 
Clasificación:
5.0

Although they were hit by 60Plus drop offs from Sunday night to early Monday morning, the staff wrangled the trucks, Van's, and trailers and had me hooked up, trailer inspection completed, paper work completed and I was on the road in twenty minutes. I will use them again when needed.

charles W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
1.0

Closed 1 hr early Lot was full Several very disgruntled customers dropping off at end of day. Complete chaos

Gerald B. 
Clasificación:
5.0

Excellent friendly customer service definitely recommended

Nick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

tanya C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly S. 
Clasificación:
4.0

To far from Hilton head

Mark E. 
Clasificación:
5.0

I tried to drop the truck off at a local dealership and they told me UHaul would charge me an additional $2,000 if I didn't go to another location 40 miles away. The folks at ABC were able to get me a taxi ride back home -- $200. Both sides of this transaction were unacceptable.

Clayton B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maureen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachelle W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ella S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth B. 
Clasificación:
1.0

When I picked up my truck, it was full of trash and covered in syrup. I spent the first 30 minutes just wiping things down. And the truck smelled like marijuana so I had to drive with the windows down, I wish I could've gotten another vehicle but the location wasn't physically open on Sunday.

Donavan H. 
Clasificación:
1.0

The gas was not as full as we were told so we had to go in and get the representative to change it. The truck had not been cleaned. The back still had items of furniture of some sort from the previous renter left inside. We unloaded the items ourselves and put them at the door of the building. Inside the truck there were empty Gatorade bottles and BBQ potato chip crumbs on the floor along with sand. when we started driving we saw the truck had service lights on. Traction Control and the Tire Light were both on. We were on a deadline and could not turn back after all of that. I would appreciate your consideration of a discount or credit back for the experience. It was hands down the worst U-Haul rental I have ever had.

Kimberly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICK R. 
Clasificación:
5.0

Make sure you let the customer know about previous damage on the truck. I took pictures of the truck just in case uhaul tries to charge me for the damage, Customer service was excellent at pick up and drop off locations. Drop off customer service said she knew about previous damage on the truck.

Sharon K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald J. 
Clasificación:
5.0

They helped me so much helped me load my geez to be towed. They were excellent

Belinda D. 
Clasificación:
5.0

The location did not have furniture dollies as requested.

Mark M. 
Clasificación:
5.0

The only drop off in the area and it was PACKED with vehicles and trailers. I had to get creative to find a spot to leave the trailer. Hopefully it was a good spot!

Joe B. 
Clasificación:
5.0

No improvements. Amazing customer service and well maintained equipment.

Lance S. 
Clasificación:
5.0

Thank you for a wonderful experience. I will be returning to ABC self storage again, Very smooth experience!

Peter P. 
Clasificación:
2.0

my recent experience with U-Haul was not a good experience the overall customer service was horrible and the whole process of me actually securing the vehicle that I needed to do the event that I was using the truck for was not a good experience I believe that u- haul needs to work better with their contractors who are renting out these vehicles and they need to come up with a better system because the system that they have right now at least in the area where I am it's not very good

Jevona A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob T. 
Clasificación:
5.0

Great individual to work with.

Danny E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

Suggest enabling easy mirror adjustments—passenger-side mirror reflected too close to truck, so had to lean far forward to view traffic in adjacent lane.

Mikel G. 
Clasificación:
5.0

Very happy with the customer service, abc self storage give me the best experience renting a uhaul truck. Very helpful. Thank you , I recommend this place %100

Luis A. 
Clasificación:
5.0

Gracias

Theryon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis B. 
Clasificación:
4.0

Friendly, accommodating people. Clean and squared away operation.

Thomas M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill M. 
Clasificación:
5.0

The lady working the front wasn't friendly. Complained that she had too many trailers and didn't want to take ours. She did eventually take it since it was our original drop off location.

Andrew M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rich Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew I. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRISTOL L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet R. 
Clasificación:
4.0

REPLACE THE WIPER BLADES!! I received neither my requested pickup location nor my requested truck. I requested a pickup location within walking distance to my home. This was changed to a location some 30 miles away with no explanation. Then, upon arriving at said further location, the truck was not there. I called your 800 number and was rerouted to my final pickup location. It was there that I was informed that my requested truck (10') is not available for one-way rental, and that I would have to utilize the 15' truck, which was wholly oversized for my move and a much larger vehicle than I am experienced with operating. On a positive note, the personnel at the pick-up and drop-off locations were friendly and professional.

Lauralee T. 
Clasificación:
5.0

I saw no improvement needed. They were quick and friendly. in and out in about 10 minutes.

tyron T. 
Clasificación:
5.0

Nothing: Customer service excellent. Good place.

Susan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rodney B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale O. 
Clasificación:
4.0

Didn't have everything that I requested online and had to stop at another U Haul location to get the blankets required to complete my move.

Timothy D. 
Clasificación:
5.0

Staff was very professional and friendly and helped me figure out the best option for rental !!

Cindy J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kirk L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne J. 
Clasificación:
5.0

You have good people and good service, it's hard to beat that.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick S. 
Clasificación:
5.0

Kind and helpful people

Rachel H. 
Clasificación:
5.0

The ladies at the rental location were very polite and friendly.

Dale O. 
Clasificación:
1.0

I showed 24 hours early for a ‘vehicle inspection' as directed by the email - was told that there was no need. Then when taking the trailer, I was just told “it's out there”, and given no further help. I checked the I indicators and drove off. When I then realized that I would need to drive the trailer at night, I went to check the running lights and they didn't work. I spent an hour reconnecting some frayed and broken wires inside the trailer hitch. When I dropped the trailer back, I received the “drop it over there” treatment again - no help. I then complained about the lighting issue, and was told that they would get back to me. After 48 hours, I chased up the result of my complaint and was told to call the regional manager who refused to refund my money, instead telling me that I should have called the 800 number, and that I wasn't qualified to fix a trailer. Like they would have fixed an issue at 10pm for a 5am departure! I am still waiting for a resolution. Obviously this is not big money, but it's not the point ..: the trailer was faulty, and clearly there are no checks in place to highlight this issue. This coupled with rude customer service means I will not use again.

Hugh N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica B. 
Clasificación:
3.0

Have all staff trained in hooking up trailer

Roger C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christa G. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
5.0

The manager goes the extra mile to take care of customers.

Stephen P. 
Clasificación:
5.0

ABC went out of their way to be helpful and accommodating. Will definitely recommend them to others.

TJ C. 
No se han enviado comentarios para esta ubicación.

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