Customer Reviews for ABC Self Storage
(U-Haul Neighborhood Dealer)

1,520 reviews

121 Sea Island Pkwy   Beaufort, SC 29907

(843) 473-3175

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(843) 473-3175

121 Sea Island Pkwy
Beaufort, SC 29907

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Carl F 
Rating:
5.0

Customer did not leave a comment.

Savannah L 
Rating:
5.0

Customer did not leave a comment.

Carl A 
Rating:
4.0

Customer did not leave a comment.

Steve O 
Rating:
5.0

Customer did not leave a comment.

DAVID H 
Rating:
4.0

Customer did not leave a comment.

Jeffery A 
Rating:
5.0

Customer did not leave a comment.

Arianna K 
Rating:
3.0

Customer did not leave a comment.

GEORGE R 
Rating:
5.0

Customer did not leave a comment.

Joseph M 
Rating:
5.0

Customer did not leave a comment.

Norman B 
Rating:
5.0

Customer did not leave a comment.

Justin C 
Rating:
5.0

Customer did not leave a comment.

Elizabeth M 
Rating:
5.0

Customer did not leave a comment.

Steve M 
Rating:
3.0

Very efficient and helpful.

Gary S 
Rating:
5.0

Customer did not leave a comment.

Hans R 
Rating:
3.0

I did not see anyone

Chris W 
Rating:
5.0

Customer did not leave a comment.

Duane G 
Rating:
5.0

Very pleased with our brief encounter here. They called me by name when I walked in. Impressed! We all miss Nappy Ross, however, his influence is ever present....

ROSS J 
Rating:
4.0

Customer did not leave a comment.

Hans R 
Rating:
5.0

Great service, very efficient and knowledgeable.

Ken M 
Rating:
5.0

Nothing the lady in charge was very professional and was in charge of my rental at all times

DARRELL F 
Rating:
5.0

Customer did not leave a comment.

Christopher W 
Rating:
5.0

Fast, easy and friendly.

RONALD R 
Rating:
5.0

Give the lady who rented me the truck a big bonus, she was not only good she was sensational

Bruce L 
Rating:
5.0

easy

Connor O 
Rating:
5.0

Great experience, great customer service.

Daryl O 
Rating:
4.0

Provide options to borrow a hitch, electrical adapter for lights and maybe one or two extra tie-down straps….at no additional cost to the renter. Sometimes you are just in a situation where you need to borrow a trailer unexpectedly and you may already have those items listed back at home….but now you are somewhere else, and you have to buy a second set of hitches, electrical adapter and straps. I had to do this. I was visiting a friend out of state. I randomly found a car I wanted to purchase and bring home with me. I had everything I needed back home except the trailer itself. But since the rental doesn’t offer a hitch, light adapter or cargo straps, I had to go buy another set, which is a bit of a waste for me. Now I have two sets of these things at home. Just would have thought those items may have come along with the trailer rental. Otherwise it was a very pleasant experience.

Jason B 
Rating:
5.0

Customer did not leave a comment.

Amber M 
Rating:
5.0

Customer did not leave a comment.

Bruce R 
Rating:
5.0

The ladies at the Beaufort Location are very nice.

Paul R 
Rating:
5.0

Customer did not leave a comment.

Tom B 
Rating:
5.0

Pat and Matt were really friendly and helpful. Everything was already to go when I picked up the truck. Excellent service.

Sally R 
Rating:
4.0

Customer did not leave a comment.

Jeff R 
Rating:
5.0

Very easy to wor

William M 
Rating:
3.0

A little confusing where to drop off the keys and where to leave the equipment.

david f 
Rating:
5.0

Excellent staff and service

Brian D 
Rating:
5.0

Customer did not leave a comment.

Ron T 
Rating:
4.0

Customer did not leave a comment.

Roland K 
Rating:
4.0

Customer did not leave a comment.

Walter L 
Rating:
5.0

Customer did not leave a comment.

Camden G 
Rating:
3.0

Reserved a 20 foot truck 3 days ago. when we arrived they did not have a 20foot truck. We had to take a 24 foot truck. We wanted to rent Hand trucks which they did not have. . The reservations were in the wrong name which made things take much longer.

Joe L 
Rating:
5.0

Customer did not leave a comment.

Casey S 
Rating:
4.0

Customer did not leave a comment.

Jonathon N 
Rating:
5.0

Customer did not leave a comment.

kent K 
Rating:
5.0

Customer did not leave a comment.

Carl s 
Rating:
4.0

Customer did not leave a comment.

TILLMAN K 
Rating:
5.0

Excellent job receiving me in with quick and hassle free drop off. Will definitely use ABC Self Storage again!

John R 
Rating:
5.0

Simple trailer rental all went well

Steve R 
Rating:
5.0

Very nice staff!!

Linda B 
Rating:
5.0

Customer did not leave a comment.

Floyd R 
Rating:
5.0

The ladies who handled my rental were terrific - friendly, positive, and extremely helpful. They seem to he a terrific team.

William T 
Rating:
5.0

Very quick and efficient in accepting the return!

Russell C 
Rating:
4.0

Customer did not leave a comment.

James P 
Rating:
5.0

Customer did not leave a comment.

Charlie S 
Rating:
5.0

Customer did not leave a comment.

Donald L 
Rating:
5.0

Customer did not leave a comment.

troy a 
Rating:
5.0

Honest, organized and professional. Couldn’t ask for a better experience. Thank you.

Robert J 
Rating:
3.0

Customer did not leave a comment.

Angela M 
Rating:
5.0

Customer did not leave a comment.

Tom b 
Rating:
5.0

Your customer service is spot on. I can’t think of anything you could do to improve on.

CLAUD J 
Rating:
5.0

Customer did not leave a comment.

Richard B 
Rating:
5.0

Good service i wiill recommend to anyone

JOSE H 
Rating:
5.0

Customer did not leave a comment.

Sam O 
Rating:
5.0

Very professional and personable.

Mark R 
Rating:
5.0

Customer did not leave a comment.

russell a 
Rating:
5.0

Customer did not leave a comment.

Nolan S 
Rating:
5.0

abc on sea Island parkway is convenient and the staff is really helpful.

timothy l 
Rating:
5.0

Professional, friendly and fast service during pick up and drop off. The staff knows exactly what they are doing and is really friendly with customers. I was treated like family from the moment I walked in. The vehicle that I rented was clean and in great overall shape. The rental of the appliance dolly really helped me move a large refrigerator during this move. I will definitely return to ABC Self Storage for all of my rental needs in the future. A big thank you to the staff who assisted me. Thank you, thank you, thank you!!!!!

William N 
Rating:
4.0

Customer did not leave a comment.

John H 
Rating:
4.0

Customer did not leave a comment.

Mark R 
Rating:
5.0

Customer did not leave a comment.

Shadricka B 
Rating:
1.0

Customer did not leave a comment.

Eve A 
Rating:
5.0

Fantastic customer service.

Jane W 
Rating:
3.0

Customer did not leave a comment.

Timothy J 
Rating:
4.0

Customer did not leave a comment.

Donald M 
Rating:
2.0

Nobody at drop off point to assist in maneuvering car trailer to park. Complained that there was sufficient space. Very nice, though…

Stephen B 
Rating:
5.0

The customer service at this location was spot on. They know who I was when I pulled up and my equipment was ready to go. Anytime I need to rent U-Haul, I will rent from this location.

christopher t 
Rating:
5.0

Customer did not leave a comment.

CAROLE M 
Rating:
5.0

Greta customer service. The lady behind the desk was very pleasant and efficient!!! Great employee

Greg D 
Rating:
5.0

Have used this facility several times. There are closer uhaul stores to me but continue to use this one because of the satisfaction with the providers at this store. 100% satisfied with the equipment I have rented and the way they have met my needs. Definitely a 10 out of 10 review.

Hugh C 
Rating:
5.0

Customer did not leave a comment.

Gary H 
Rating:
4.0

This location is great. However, the corporate U-Haul online system for after hours pickups is horrendous. Having it online is a great idea, but the process is way too slow (mainly due to human involvement when they need to confirm someone) and the web flow itself is awful. The chat feature while you are waiting for human involvement is worthless. Another stupid example. Say you reserve it for 7pm (when the location is closed). You actually pick it up at 8:00pm due to other commitments, and then you are on hold with the corporate UHaul people to confirm your identity and get a 2nd person contacted, that took 30 minutes. Your reservation is due back at 7pm the next day. You have it the whole day and returning after the place is closed. Due back time should be 8:30pm. Nope, 7pm. You even lose the stupid waiting time while you are trying to leave with your truck. Seriously?

Scott W 
Rating:
5.0

Customer did not leave a comment.

Harry G 
Rating:
5.0

First 6x12 Van Trailer has some issues with wheel hop, but the location was able to quickly swap it out for one with no suspension or wheel issues.

Scott W 
Rating:
1.0

The gentleman on Ribaut Rd was cranky and told me he didn't have room for the size trailer I was returning. Lady on Sea Island Pkwy was nicer and found room. I'd NEVER rent from Uhaul again based off my experience at Ribaut Rd establishment.

Richard H 
Rating:
5.0

Treat them like I was treated, shouldn't have any problems my experience was very good. Thanks again

verdell m 
Rating:
1.0

Very rude customer service! Take pics of EVERYTHING! She tried to lie and say I returned the truck with low fuel, I actually returned it with MORE than I received. I’m glad I had a photo for proof. The lady in the Dry Cleaners has the nastiest attitude towards minorities. Go elsewhere, there’s quite a few in town.

Kimberly B 
Rating:
5.0

Customer did not leave a comment.

Laura L 
Rating:
5.0

Customer did not leave a comment.

Timothy D 
Rating:
3.0

Customer did not leave a comment.

Thomas G 
Rating:
4.0

Customer did not leave a comment.

richard w 
Rating:
4.0

Customer did not leave a comment.

Andrew P 
Rating:
5.0

Customer did not leave a comment.

Hans R 
Rating:
4.0

Customer did not leave a comment.

Peter M 
Rating:
5.0

Customer did not leave a comment.

John P 
Rating:
5.0

Customer did not leave a comment.

Thomas W 
Rating:
5.0

Very easy process and very professional!! Will definitely use UHAUL again!! Thank you!!

Lee H 
Rating:
5.0

MATT IS EXCELLENT:) BEST CUSTOMER SERVICE!!! PROFESSIONAL, PATIENT, RELIABLE, KIND, AND AWESOME!!! :)

Dorothy D 
Rating:
5.0

Customer did not leave a comment.

Cherryl B 
Rating:
3.0

10 in the morning due and they were not there. We just put key in lock box

Sandra C 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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