Comentarios de los clientes para ABC Self Storage

Always very help and accommodating!

The folks at ABC Storage and U-Haul are always helpful and accommodating. Thanks for your help! Pete Clark

Very nice staff at pick up

Had trouble checking the truck in online, left 3 messages and never received a phone call, still don't know whether we checked in properly

I was charged a cleaning fee for a truck that was dirty when I picked it up. I even submitted a picture showing it was dirty

The truck needed and oil change and the tires were low on pressure

Not right I have to look at your app and try and confirm in the sun the damage on a small picture of your truck. Crazy waist of my time.

To far away from my house, an hour drive to pick up.

Drop off was processed quickly

Nothing to improve. The equipment was ready for pickup as requested and company personnel were excellent. They were very accommodating and efficient in every way. Would highly recommend ABC.

I had no issues on checking however on checkout I was asked to return the 5x8 trailer in its location and unhitched it myself. No charge ! I believe this U haul location does not live up to the U haul standards

great people to work with!

NA

Mrs. Garvin was fantastic! She clearly and thoroughly explained everything. Very good customer service. As someone who has worked in customer service for over 15 years, it was refreshing to able to trust I was being taken care of. I had to rent the Uhaul because I was moving over the weekend. Moving is an extremely stressful time, so I greatly appreciate Mrs. Garvin.

great people to work with

Friendly, fair and very helpful! We had a great experience.

Great customer service great professionalism and the rental was a van great size

Knowledgeable. Friendly, good product, good price. This place is well run. Hots off to Davey..big help!

Met me at the door - all was great!

The truck was so noisy like helicopter gives earache and other big problem was the truck gear was keep changing in to low gear. Not satisfied at all

We literally pulled in, the employee was right there, he looked at the contract and said everything is all set. We left. 5 min tops!

Great customer service

We noticed after we got back to Charleston that the brakes were wired incorrectly so when you signaled in the truck to turn left, the trailer signaled it was turning right. I notified upon return, however, they didn't seem like it was a big deal and more than likely won't take care of it, but this is a big safety concern especially when in traffic.

These folks are awesome, they should be the ones that are recommended to pick up from. I will be going back to Beaufort in the near future to move more stuff up to Tennessee, and you can be sure that these are the folks that I'll be renting from. They went way out of they're way to help with a vehicle trailer rental and did it with a smile. KUDOS to these folks.

I have a broken back and climbing into the truck was almost impossible. U haul lady actually shoved me up. I truly believe she was awesome

Very helpful staff. Will be back again.

This drop-off location is easy and close as compared to 35 Parris Island Gateway

I was missing some items I requested for my move.

the representative on site was Ms. Pat Gavin, and she was EXCELLENT. Very professional, well versed in the IT systems in play, and COVID-protected at all times during my meetings with her. It would be great if U Haul corporate offices could send her a congratulatory note, and maybe a little cash bonus too! V/R, Donald G.

WHEN I RETURNED TRUCK TO LICKY MART OFF HWY 67 I PASSED 6 DIFFERNT LOCATIONS AND GO ALMOST 25-30 MILES PAST THEM TO GO TO THE LOCATION TO DROP IT OFF. I SHOULDN'T HAVE TO PAY FOR ALL THE WXTRA MOLES TO TIRN IN THE TRUCK PASSING ALL THESE LOCATIONS. DROP OFF ADDRESS SAID STATESBORO. GA. BUT HAD TO BRING FURNITUR TO PORTAL THEN HAD TO TAKE IT FROM PORTAL. GA TO REGISTER . HA. COULD YOU PLEASE LOOK INTO THIS AND PLEASE ADJUST CHARGES TO MY CARD. I'VE BEEN INABLE TO WORK BECAUSE OF MY DISABILTY SURGERY S ON A VERY LIMITED FINDS. PICK UP AND DROP OFF UHAUL LOCATIONS WJERE EXCEPTIONAL. AND I TURNED IN THE BERY NEXT DAY MOT THE TWO DAYS I WAS ALLOWED TO KEEP. AND THE ONLY NEGATIVE THING IS HAVING TO HOLD FOR 30 MI ITES PLUS AT TIMES THANKS FOR MY GREAT EXPERIENCE.

Quick and friendly service!

Had to hook up trailer myself, hard to check brake lights without assistance

Don't allow Beaufort self storage at 1721 Ribaut Rd Port Royal, SC 29935 to rent any more U-Haul equipment. I was originally supposed to pick up a car hauler from them. I called them the day before (Saturday) to confirm my reservation. They told me that they didn't have anymore and referee me to ABC self storage. ABC self storage is closed on the day I was supposed to pick up the car hauler (Sunday). If I wasn't proactive in ensuring my reservation, I wouldn't have found out until Sunday morning that I didn't have my confirmed rental. They had no intentions of calling me to let me know. I will never do business with them again.

Original drop location was Paris Island Gateway. No agents on duty. Tried contact phone numbers to no avail. We're not accepting messages. Phone box was full. Parris Island Gateway location a complete nightmare. Not a good experience.

Quick service and very friendly staff. My second time working with them and they're always wonderful.

Great experience! Everything is clean and easy to see. The nice woman up front was so kind and helpful!!

Drop off was simple, just drop the keys and go.

Clean truck and working moving equipment!

Y'all were great.

Always helpful and pleasant. They really do a great job..

All was good

No issues, quick checkout. Thank you.

As it was raining cats and dogs, the reason I rented the van, having equipment under a canopy would have made things even nicer. Other wise couldn't have asked for anything more

The store was not professional. In appearance it was very rough. It was not clean orderly. But the person handling our rental was very kind and thoughtful. The person made the difference in the recommending this location again

This process was amazing

Service was excellent, nothing needed.

Representative was friendly and very courteous. Representative went the extra mile to ensure we had everything needed for our move.

Nice doing business with you!

N/A

Added "D" rings on the top of inside the enclosed trailers.

Excellent experience... very helpful.