Comentarios del cliente para AAA Rent A Space

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de AAA Rent A Space

Grado total:

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Jonathan C. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

The representative from this location was not very knowledgeable. I filled the U-Haul truck up and was watching the gas hand carefully in order to put it back to when I got it. The gas hand didn’t move and I filled the truck all the way up. That was an extra $40 that I should not have had to pay!! I won’t be using U-Haul again!!

NATHANIEL H. en

Grado:

The truck's brakes seemed a little off but the man who I dealt with was helpful and I'm grateful he is open Sundays! Thanks

KYLE M. en

Grado:

El cliente no dejó un comentario.

KYLE M. en

Grado:

El cliente no dejó un comentario.

GARY A. en

Grado:

El cliente no dejó un comentario.

Shaun T. en

Grado:

Truck could use a set of windshield wipers. U haul needs to design a ramp for this truck. Other than that it is awesome.

CLINT A. en

Grado:

El cliente no dejó un comentario.

elizabeth D. en

Grado:

El cliente no dejó un comentario.

Scott S. en

Grado:

El cliente no dejó un comentario.

Tammy G. en

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El cliente no dejó un comentario.

Tom B. en

Grado:

El cliente no dejó un comentario.

Troy B. en

Grado:

El cliente no dejó un comentario.

LAURENCE W. en

Grado:

El cliente no dejó un comentario.

Barry J. en

Grado:

El cliente no dejó un comentario.

david T. en

Grado:

El cliente no dejó un comentario.

Frank C. en

Grado:

El cliente no dejó un comentario.

Aleisha C. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

Dennis M. en

Grado:

El cliente no dejó un comentario.

James L. en

Grado:

The person in charge was very helpful. We were arrived 10 min. before closing and he stayed over to finish the deal. We reported the door issue to him. He notel it.

Shannon G. en

Grado:

When I picked up the truck the floorboards were muddy and dirty, the drink holders were dirty, and the door pockets were dirty. We returned it the same way we got it and I took pictures before we left with it

Raychelle M. en

Grado:

Nothing, service was perfect.

heather C. en

Grado:

El cliente no dejó un comentario.

ZOLA H. en

Grado:

El cliente no dejó un comentario.

Ashley W. en

Grado:

El cliente no dejó un comentario.

JUDITH F. en

Grado:

El cliente no dejó un comentario.

Charles Z. en

Grado:

El cliente no dejó un comentario.

anthony V. en

Grado:

I returned my uhaul a day early, and with the appropriate amount of gas, and five minutes after leaving, i was notified i was charged a refueling fee. I told the gentleman that o had taken pictures of when i got the uhaul and when i dropped it off, and he said to take it up with corporate. Which i did, too which they refunded the refueling charges, and attributed it to documenting error. Which it was not.

kenneth D. en

Grado:

Make sure ratchets and things work properly.

DENNIS D. en

Grado:

We always use U-Haul. Don't know of any improvements needed.

Brian H. en

Grado:

El cliente no dejó un comentario.

Cliff C. en

Grado:

El cliente no dejó un comentario.

Brian M. en

Grado:

El cliente no dejó un comentario.

Chad O. en

Grado:

Overall the truck worked as needed. Cold A/C and it held almost our entire home. The only issue was that the truck would shake really bad when I would go above 60mph so be aware you will not be able to reach highway speeds.

Ashleigh B. en

Grado:

El cliente no dejó un comentario.

Lonnie R. en

Grado:

I dropped the truck off and he had a phone or tablet. He said I was good to go. I told him the dolly and pads were in the back. Short and sweet.

Teresa F. en

Grado:

El cliente no dejó un comentario.

frank D. en

Grado:

You Can't.

Charles T. en

Grado:

El cliente no dejó un comentario.

Gregg B. en

Grado:

I'll never recommend uhaul to anyone. It was a fiasco from start to finish... I'll use Penske or hertz,in the future.

Peter W. en

Grado:

El cliente no dejó un comentario.

John H. en

Grado:

El cliente no dejó un comentario.

Richard L. en

Grado:

El cliente no dejó un comentario.

Randall H. en

Grado:

El cliente no dejó un comentario.

Keith S. en

Grado:

The personal went through everything and even called me back for a lost cell phone left in truck. Even though it wasn’t mine. The personal at the Oxford, Ohio didn’t clean out the vehicle as the one in Kentucky did all checkpoints!

ERIC B. en

Grado:

Best service in town! Efficient and friendly service.

Fredda R. en

Grado:

Very nice staff

Mark H. en

Grado:

El cliente no dejó un comentario.

Robertus D. en

Grado:

El cliente no dejó un comentario.

Dillon C. en

Grado:

El cliente no dejó un comentario.

BRIAN H. en

Grado:

The customer service could be a little better.

Larry L. en

Grado:

El cliente no dejó un comentario.

John H. en

Grado:

El cliente no dejó un comentario.

Robert W. en

Grado:

The reservation sheet had a different address than where the truck actually was. Further, when we did not show up by the time we listed we would be there, the representative called and was very rude, saying how my need to contact my partner to see why he wasn't there "is not my problem." He was unnecessarily rude when I told him I needed to see why my partner was not there to pick up the truck an hour after the time I listed he would be there to pick up.

Jodi D. en

Grado:

El cliente no dejó un comentario.

billy W. en

Grado:

The regular gentleman that was there is always good and thorough with all information. Only complaint I have is buy the office a new ac unit so the workers and customers don't have to listen to it.

Robert O. en

Grado:

Very professional.

Sandra J. en

Grado:

El cliente no dejó un comentario.

Michael O. en

Grado:

El cliente no dejó un comentario.

Glenda G. en

Grado:

professional

TIM M. en

Grado:

The throttle became stuck 2 times when slowing down from the freeway... I had keep the brake down to keep the vehicle from moving while the engine kept between 5000 to 6000 RPMs... Then, I had to put the vehicle in neutral and step on the gas to get it to throttle down... The vehicle was not safe at all... The drop off location was closed, so, I wasn't able to let UHAUL know that the vehicle was not operating safely... I was suppose to have the vehicle for 2 days, however, I turned the vehicle back in after a few hours... Please fix the problem with that vehicle.

Joe C. en

Grado:

Marcus goes above and beyond to assist his customers! Great Job Marcus and thanks again!

Michael L. en

Grado:

El cliente no dejó un comentario.

Richard M. en

Grado:

Cleanest uhaul truck I’ve rented!

Don A. en

Grado:

El cliente no dejó un comentario.

judy M. en

Grado:

El cliente no dejó un comentario.

Bradley S. en

Grado:

El cliente no dejó un comentario.

PHILLIP B. en

Grado:

El cliente no dejó un comentario.

TERESA M. en

Grado:

El cliente no dejó un comentario.

Rick G. en

Grado:

El cliente no dejó un comentario.

Cathy Z. en

Grado:

El cliente no dejó un comentario.

Kenneth C. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

El cliente no dejó un comentario.

William O. en

Grado:

Well where to begin.....I initially made a reservation for a specific truck a week before the specified date of use. When I arrived at the location the man working was not professional to say the least. He made a completely new reservation causing uhaul to charge my bank multiple times. Six days later I am still dealing with uhaul and the bank regarding multiple charges that pop up in my bank account. They charged me for the wrong truck and the charged me for fuel on the wrong vehicle, even after stating to them that was the case. All in all I have never had a worse experience dealing with any company whatsoever. I will never be using uhaul again and after my family members and friends witnessed this clown show firsthand they will not either.

Robert O. en

Grado:

El cliente no dejó un comentario.

kelli J. en

Grado:

El cliente no dejó un comentario.

Randy S. en

Grado:

El cliente no dejó un comentario.

Marvin B. en

Grado:

Just what I needed

Maurice M. en

Grado:

El cliente no dejó un comentario.

donald C. en

Grado:

El cliente no dejó un comentario.

Dana B. en

Grado:

Dont overcharge for mileage that shouldnt have been charged in the first place.

Aspyn J. en

Grado:

El cliente no dejó un comentario.

Tibor K. en

Grado:

El cliente no dejó un comentario.

Joshua K. en

Grado:

El cliente no dejó un comentario.

jermiah J. en

Grado:

Truck was really dirty.

Donna B. en

Grado:

The person who checked us out was nice, professional and knowledgeable.

toni B. en

Grado:

Service wrest and fast and very informative

TODD B. en

Grado:

El cliente no dejó un comentario.

David T. en

Grado:

Excellent service under difficult weather conditions: First class outfit. Very grateful.

Ernie J. en

Grado:

Excellent customer service!

Peter M. en

Grado:

Organize parking better; there was very little space to park the truck for my return.

Steve M. en

Grado:

El cliente no dejó un comentario.

Terista M. en

Grado:

We received the vehicle with 1/4 tank of gas. We filled it up for our trip and ended up only using a 1/2 tank. We returned the vehicle with more gas then we picked it up with. We should get a refund for the difference.They would surely charge us if we returned it with less.

Charles H. en

Grado:

The only negative was the inside of the truck smelled like cigarette smoke.

Lawrence N. en

Grado:

Personable and knew and explained truck. Helpful on local city

shawn T. en

Grado:

Show up to work on time and be nice

Timothy R. en

Grado:

The cargo area smelled so bad inside you could barely stand to go inside. The floor was so dirty it ruined some of our upholstered furniture.

Stacie B. en

Grado:

El cliente no dejó un comentario.

Taylor P. en

Grado:

Truck was dirty. Smelt of dirty dog. Ended up costing more than advertised.