Comentarios de los clientes para AAA Loans LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de AAA Loans LLC

Clasificación general:

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CRYSTAL H.
Clasificación:

El cliente no dejó un comentario.

Richard S.
Clasificación:

The man who help us during the return was rude.

Heather W.
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They were rude. Said they didn't have dollies and blankets. When I walked in they did. Returned it early and got no refund. Had to drive an hour out of my way to pick it up and another hour out of my way to pick up my vehicle and another hour back to Dighton. When I asked the guy at the counter to help me find which uhaul was mine he was very rude and said here is the number of the u haul you need. I was in a walking boot because I broke my foot previously and they didn't even care to help. Lower miles and Returned two days early and no refund. But boy if we would have been late we would have been charged. Both Dighton and Scott city have unhaul places but I had to drive an hour out of my way. Plain ridiculousness.

DAVID M.
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El cliente no dejó un comentario.

Bruce M.
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Need to add jacks to larger trailers or make sure the person renting trailer is able to help lift tongue to place on vehicle.,

Dennis R D.
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El cliente no dejó un comentario.

OSVALDO F.
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Nice people. Very fast

Genea L.
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El cliente no dejó un comentario.

Jim A.
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El cliente no dejó un comentario.

Corey F.
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El cliente no dejó un comentario.

Tracy F.
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El cliente no dejó un comentario.

William N.
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El cliente no dejó un comentario.

KENNETH K.
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El cliente no dejó un comentario.

Nathan S.
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El cliente no dejó un comentario.

Ron K.
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El cliente no dejó un comentario.

MATTHEW B.
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Self drop off cant rate the location

Ricardo C.
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Truck smelled heavily of tabaco smoke. The trailer had a bald tire and when asked to switch for another trailer the clerk appeared upset and stated that it would get me to my destination approximately 1,000 miles away and also stated that I had insurance anyway. I advised the clerk that it appeared unsafe and was not trying to cause an accident and the clerk appeared to get more upset and appeared to demand the keys to switch the trailer. The clerk pulled up to another trailer and did not appear to check the the trailer as I missed and later found one of the trailer straps was torn.

Byron C.
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El cliente no dejó un comentario.

Joey B.
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El cliente no dejó un comentario.

Babette D.
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Owners very friendly.

NOLAN D.
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El cliente no dejó un comentario.

Daniel Z.
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Clean the trucks before the next customer rents it. The windshield was horribly dirty, and then you charged ME for cleaning! I cleaned the back of the the truck and kept the cab clean. But I'm not going out of my way to clean the inside of the windshield when it was given to me that way.

Andy M.
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El cliente no dejó un comentario.

Wesley B.
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El cliente no dejó un comentario.

Gretchen D.
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Customer service is outstanding. Personable, friendly, willing to help, pleasant, and assured I had everything I would need. Thank you for being there for us!!

Sorelle G.
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He hooked the trailer up for us, made sure lights worked, and reviewed the inside for us as well.

Edward H.
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El cliente no dejó un comentario.

Alanda E.
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El cliente no dejó un comentario.

Cristina S.
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The guy is super rude. I made a reservation 2 weeks in advance yet 2 days before my pickup I was told the truck I reserved wasnt going to be available.

Alicia H.
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The right break lights are out.

Mark G.
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Very pleased.

Luz R.
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El cliente no dejó un comentario.

BILL N.
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El cliente no dejó un comentario.

Mike H.
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Everything went great

Joseph K.
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El cliente no dejó un comentario.

Brent F.
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El cliente no dejó un comentario.

Tommy B.
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El cliente no dejó un comentario.

FRANK T.
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El cliente no dejó un comentario.

Joel P.
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El cliente no dejó un comentario.

Sidni M.
Clasificación:

The interior of the cab was dirty with leftover trash from the previous customer. The inside of the truck was so dirty, we had to sweep out the trash, mud, and sand before we loaded anything into it. The price was much higher than the U-Haul quote on line.

rodney W.
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El cliente no dejó un comentario.

Thomas S.
Clasificación:

El cliente no dejó un comentario.

Kristin M.
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El cliente no dejó un comentario.

Nimo M.
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Work more on that reservation

Bradley H.
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Customer service was good. Only problem was the price was higher than what internet site said.

Sidni M.
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El cliente no dejó un comentario.

Gary B.
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I returned the trailer outside of hours so really did not see the location inside as I just left the trailer in the parking lot, but when I called the number on the door, they took care of me and the drop off went smoothly. Location was easy to find and large lot made it easy to drop off..

Kristin M.
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El cliente no dejó un comentario.

Brandi C.
Clasificación:

Mobile Pick-Up & Drop-Off.

Steven P.
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Your customer service on the phone sucks. The store I had to drop off at was closed and the return online was not working. My wife and I were standing there in 104 degree heat and it took 3 different people on the phone plus a manager to finally help us. You guys are awfull and I will never use you again. Maybe you should stand in a 104 degree heat and talk to four morons and see how you feel. But you probably won't even read this and will be as useless as the people on the phone who almost caused us to have heat stroke. Your lucky I completed the return properly

Jay B.
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Loading it was hell, pulling it behind my truck was easy and smooth.

Victor M P.
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El cliente no dejó un comentario.

MARTIN S.
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El cliente no dejó un comentario.

Jeffrey K.
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El cliente no dejó un comentario.

Nicole R.
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El cliente no dejó un comentario.

Max and Traci B.
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Make sure the tires are in good shape.

Nicole R.
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El cliente no dejó un comentario.

Kevin S.
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Can't think of a thing. Great experience.

Sidni M.
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Returned equipment early, but was charged full price.

jasmin P.
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The people that run this place are very nice but upon getting the truck and leaving right after they closed we realized very soon that the truck had major mechanical problems it had a severe misfire and the exhaust was not connected we almost thought the catalytic converters have been cut off because it was so loud when we called roadside assistance they were supposed to come to our house and fix it before we left down the next morning at 6 they called us about an hour and a half later and said they wouldn't be able to come to us and help us that we had to bring it to them and it was already 8 or 9 at night and I have children I can't just go sit at the truck stop and wait on them to fix a vehicle that should have been maintained before I picked it up. And then they wanted to know if we would just wait till the next day and switch trucks well we couldn't do that we had people signed up to help us move and the place wasn't going to be open till 4 hours after we planned on leaving so we used the truck we had the guys ended up having an exhaust leak come into the cab the whole entire trip of a 2-hour Drive needless to say roadside assistance was worthless I don't know why I was charged for it if they wouldn't come and help and it was a horrible experience overall I don't feel like I should have been charged the whole $676 but nobody offered to make anything right.

Vita D.
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The professionalism of this place was rude and not helpful. They charged me for an extra day and mileage when my contract clearly stated 2 days and 375 miles. The gentleman never came out to inspect the uhaul with me. This is the second time that they have charged me for unnecessary fees.

Mike B.
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Service was great!

Ruth G.
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El cliente no dejó un comentario.

Kattie J.
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El cliente no dejó un comentario.

christopher T.
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El cliente no dejó un comentario.

MARGARITA O.
Clasificación:

Rude ppl

Barbara W.
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El cliente no dejó un comentario.

Randy W.
Clasificación:

no longer with the company

Julie R.
Clasificación:

Thank you for all your help!

Thomas A.
Clasificación:

El cliente no dejó un comentario.

LEXI P.
Clasificación:

El cliente no dejó un comentario.

Gerald W.
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El cliente no dejó un comentario.

JOEL P.
Clasificación:

Very helpful, friendly and professional 10 of 10

Christine S.
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El cliente no dejó un comentario.

Patrick S.
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El cliente no dejó un comentario.

Erin G.
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El cliente no dejó un comentario.

Joseph H.
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El cliente no dejó un comentario.

Erin G.
Clasificación:

Great Customer service. Large parking lot making it easy to back up and attach the trailer. Easy equipment return through the Uhaul App, when returning equipment after store hours.

Joseph H.
Clasificación:

El cliente no dejó un comentario.

Daryl R.
Clasificación:

El cliente no dejó un comentario.

DARIN B.
Clasificación:

El cliente no dejó un comentario.

Gretchen D.
Clasificación:

El cliente no dejó un comentario.

Nikki B.
Clasificación:

El cliente no dejó un comentario.

vernon S.
Clasificación:

prior to this drop off went in to ask question and was told that didn't open until 10 not helpful at all left store very disappointed. the door was not locked so I was able to walk in.

Michael M.
Clasificación:

The light for the back of the truck did not work

Mark M.
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El cliente no dejó un comentario.

lonnie R.
Clasificación:

El cliente no dejó un comentario.

Jerry R.
Clasificación:

Need to get a selection of equipment for this site to use. Had to travel 73 miles one way to get truck, now I have to travel another 50 miles to get a trailer to use. Both locations that I am picking up the equipment at are smaller population than Garden City, Kansas which does not either pieces of equipment that I reserved.

Alejandra R.
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El cliente no dejó un comentario.

Anthony B.
Clasificación:

El cliente no dejó un comentario.

Gretchen D.
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El cliente no dejó un comentario.

Gary J.
Clasificación:

Very friendly and kind owners of this location. They really helped us out in a jam.

Pamela H.
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El cliente no dejó un comentario.

Karla A.
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El cliente no dejó un comentario.

Bradley R.
Clasificación:

Very friendly and helpful. Thanks

Reginald P.
Clasificación:

Keep doing what you're doing. Amazing customer service!

MICHAEL D.
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El cliente no dejó un comentario.

Matthew C.
Clasificación:

El cliente no dejó un comentario.

Harold B.
Clasificación:

Very good, except that when I arrived at 10-29-2019 and said I needed to pick up my reservation I was told I was suppose to be there to pick up on 10-28-2019 and reservation was cancelled. Fortunately, a trailer was still there waiting for me so no problem... I received trailer as I should have.

Kendra C.
Clasificación:

not sure the name of the employee, not helpful at drop off, somewhat rude and unwilling to help with much of anything, will not rent or drop off at this location again.

No se han enviado comentarios para esta ubicación.

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