Customer Reviews for AAA Loans LLC
(U-Haul Neighborhood Dealer)

446 comentarios

1212 Fleming St   Garden City, KS 67846

(620) 275-2754

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
Horario especial
  • 9/3/2022 - 9/5/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(620) 275-2754

1212 Fleming St
Garden City, KS 67846

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
Horario especial
  • 9/3/2022 - 9/5/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Get them some supplies and equipment! These are outstanding folks who are clearly losing out on business because the company can't get its shit together. They bent over backwards to accommodate me and meet my needs. I highly recommend them as a location but clearly something needs to change at the company to get them what they need for success.

Melinda M. 
Clasificación:
5.0

No recommendations and have used them several times.

Randall M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia L. 
Clasificación:
1.0

Rude staff, unhelpful, dirty truck

Dena V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darius L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Judy G. 
Clasificación:
2.0

They charged me an extra fee for gas even though I showed him a picture of the gas gage. He blamed the pick up location for not marking the right amount of gas in the paperwork. They wouldn't credit my account even seeing I put more gas in than the vehicle had when I picked it up.

Joe A. 
Clasificación:
5.0

The were nice!

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgar N. 
Clasificación:
4.0

El cliente no dejó un comentario.

jennifer L. 
Clasificación:
5.0

El cliente no dejó un comentario.

jacob M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Naomi W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy W. 
Clasificación:
3.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

Nothing everything was perfect

Wade K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon K. 
Clasificación:
4.0

I lived in Meade. Driving to garden city to pick the track and driving back to load was sort of inconvenience. I could have picked the track at Meade (you have an office there) or better still Dodge or Liberal.

Charles K. 
Clasificación:
5.0

The move went well; equipment worked well; AC in truck also worked well.. Happy to find automatic transmission and working AC in the truck.

JOHN S. 
Clasificación:
4.0

Once I dropped off the Uhaul I had to get to the rental car place. They were no assistance at all. Not offering help or even help with directions. They were still pleasant to me yet it would have been nice to get a little assistance.

Kate W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amanda B. 
Clasificación:
3.0

El cliente no dejó un comentario.

MELINDA G. 
Clasificación:
3.0

Your self pickup is jacked up. Took an hour to pick up my truck due to your website

KAYLA T. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD D. 
Clasificación:
3.0

El cliente no dejó un comentario.

matt L. 
Clasificación:
5.0

Very generous and giving. Gentle spirited and gracious!! Lovely staff

Mary B. 
Clasificación:
3.0

We paid for the moving blankets. The man carried them out but put them in the wrong trailer. We were not reimbursed for that expense. We really needed the blankets.

Eric D. 
Clasificación:
1.0

The truck was not clean, I had to clean it. With Covid, the equipment should always be clean. The truck has something mechanically wrong with it. It shook/vibrated the entire ride. We could not go over 45 without shaking. It was horrible from start to finish. That truck is dangerous.

ANGEL P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Greg F. 
Clasificación:
5.0

Move information and just little more cleaner but everything was good.

Sydney C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy G. 
Clasificación:
2.0

Truck was dirty inside and out if you are going to charge a big price, provide better quality. Condition photos were dated and not accurate, had to insist the employee come out and document all damage and truck condition.

Matthew B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberley G. 
Clasificación:
5.0

Very friendly staff

GREGORY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
1.0

El cliente no dejó un comentario.

May H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARC M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sammy D. 
Clasificación:
5.0

The u haul did not have the dolly

Christina R. 
Clasificación:
3.0

trouble with the lights flickering on and off on trailer. When i took it back 3 hours to complain about the light and the representative checked it with his truck and they worked. So i hooked it to my truck and they worked for short periods of time. I got tired of messing with it so i just returned it without even getting a chance to use it. It was only pulled for 2 miles at most. This was a big headache for me!

Randy S. 
Clasificación:
5.0

Ninguno

PATRICIA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AE H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kenyatta B. 
Clasificación:
5.0

It's too expensive

MATTHEW H. 
Clasificación:
2.0

The vehicle was filthy and I was over charged. I use another business next time.

Justin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Belinda C. 
Clasificación:
5.0

Better instructions on how to use the lockbox.

Mandy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN T. 
Clasificación:
5.0

Returned vehicle with proper fuel level, swept clean and did not use the moving blankets. The sign in the truck said "save $25". These facts were mentioned but there was no inspection or no real acknowledgement or a printed receipt. Guess I'll wait to see final charges on my credit card statement. Office personnel quite friendly!

RUSSELL C. 
Clasificación:
3.0

Directions to pick up key were incorrect. It said east wall and it was the west wall. And the boxes were not marked correctly.

Joshua H. 
Clasificación:
5.0

Nothing I can see.

Ellen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mallory A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos M. 
Clasificación:
3.0

It was great! Thank you!

Johnathan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
5.0

Friendly service and good availability and prices for what I needed. Rented from them twice and no complaints

Robert H. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laurie O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Manuel O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Julie C. 
Clasificación:
3.0

Explain why all the keys were in the lockbox. I picked up on Sunday and had no idea which key to take until my online check in caught up.

Sandra Kay E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Giovanna R. 
Clasificación:
1.0

When the trailer was rented online there was no mention that it was an “in town trailer only” but we were informed of it upon pickup. The tires were not in the best of shape and the rims on one side were a bit sketchy. We were charged $20 because we parked it in the space next to where we picked it up and not in the space but upon pick up we were not informed of this. We won't use this place ever again. We felt scammed and taken advantage of. We didn't make a fuss but I am going to let Uhaul know as it is a direct reflection on them.

Rudy N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARIN B. 
Clasificación:
3.0

The staff was very nice and helped carry the extra rental equipment. The van was not clean, the windows were dirty, and it smelled like smoke in the cab. The van ran well for the long trip but I had to do a lot of cleaning on the inside before traveling.

Dustin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lad W. 
Clasificación:
5.0

Truck was dirty in the cab

Nathaniel H. 
Clasificación:
5.0

Seemed pretty efficient to me

Martin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRETT N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zeb S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adam M. 
Clasificación:
1.0

I was given no customer service. I've rented uhaul trailers and trucks across the country. But at this uhaul, when I asked for accommodations that are not available to select online but are available at the facility. I was told that I could request a certain type of trailer. That's a lie, I've done that at several uhaul locations. I've even been told that's a simple request as long as requested product is available. The requested trailer was available but I was told I still couldn't. That was the beginning to my worst uhaul experience. Without being allowed to change trailer door opening option, many items I packed away were ruin and had to be thrown in trash. Thanks uhaul. And when I called to make a statement on the service I was given I was treated as if it wasn't important. Then called to have day's extended and was then charged to extend without even being offered some courtesy for the poor customer service I received in Kansas and over the phone. Thanks again uhaul

Jeremy R. 
Clasificación:
5.0

Mgmt is helpful and friendly.

Tommy N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bret O. 
Clasificación:
5.0

They were closed. I couldn't rerun it online due to poor coverage in the area so I had to call U-Haul to advise that I couldn't return online.

Jeffrey D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE C. 
Clasificación:
3.0

El cliente no dejó un comentario.

JESSICA ANNE H. 
Clasificación:
5.0

Bueno

CHANCEY K. 
Clasificación:
4.0

On the window it said no smoking the ash tray and cabin smelled like smoke!!

Jill S. 
Clasificación:
3.0

The mobile app didn't allow me to attach any images upon picking up the uhaul!

josh P. 
Clasificación:
5.0

I came in on Thursday, needed a trailer for the next day for a local move. They were friendly and helpful. Thanks, Patricia

PAtricia S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ken B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mandy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN C. 
Clasificación:
5.0

Friendly and very helpful. Earlier opening time would be helpful. Provide more day/time options online/app.

CHARLES B. 
No se han enviado comentarios para esta ubicación.

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