Comentarios del cliente para A-1 Parts Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de A-1 Parts Inc

Grado total:

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ken H.
Grado:

Your dealer needs to understand the equipment being rented. Only when I turned in trailer, the gentleman informed me that I should not have used the trailer because of previous major damage that as a customer I was unaware of!

Amanda H.
Grado:

El cliente no dejó un comentario.

Craig M.
Grado:

Great service and friendly.

Dianna P.
Grado:

Very quick checkout and return. Sales women was very friendly.

Matthew G.
Grado:

El cliente no dejó un comentario.

BRIAN P.
Grado:

El cliente no dejó un comentario.

Alexander B.
Grado:

The 24/7 truck share process is a neat idea but takes to long to process. Took over half an hour get the truck.

Jennifer T.
Grado:

I did mobile check in so I could get it before the place opened and we’ll needless to say that was a total fail all the uhaul stuff was snow plowed in covered in snow and no one around to help I was Stuck in the parking lot for another hour till they opened cleaned off the truck got out a tracker to push it out of the spot it m was stuck in and then I was still forced to stop at my home get my roof rake and clean the roof off myself making me incredibly late for where I needed to be and no it didn’t snow over night it did the previous morning. People were friendly but that just wasn't enough in my opinion....

Mary M.
Grado:

El cliente no dejó un comentario.

Scott C.
Grado:

El cliente no dejó un comentario.

Susan M.
Grado:

The only issue I have is that when I went to return the truck, my app on my phone wouldn’t recognize my location. I have to call to get a refund because they charged me $20. I don’t need “another thing to do” while in the middle of moving. But, the woman who works at the desk at the location was super helpful and a real hoot!

Dennis B.
Grado:

El cliente no dejó un comentario.

Keaten S.
Grado:

El cliente no dejó un comentario.

Maxwell M.
Grado:

Uhaul App lagged during photo upload and required 3 attempts to drop off truck.

Stephen S.
Grado:

El cliente no dejó un comentario.

Philip B.
Grado:

El cliente no dejó un comentario.

Gilian N.
Grado:

El cliente no dejó un comentario.

Edward H.
Grado:

Please update your inventory records to reflect accurate inventory.... You could also do a better job at customer service (Chicopee, MA location)

Lee B.
Grado:

I purposely scheduled a pick up 10 mins from my house a month before I needed the truck. I was confirmed the day before pick up that I had to go an HOUR out if my way. Do that's two hours wasted. Never mind that I had to wait for store to open at 9:00 when I already scheduled for the 24/7. I called and spoke to customer service and they were not pleasant especially a certain one. I would NOT recommend uhaul to anyone!! For the $526 that I paid I was NOT happy with the service.

James O.
Grado:

I needed to call to change my reservation and was on hold for 18 minutes.

Korey L.
Grado:

I will not be recommending uhaul as a service to use overall due to inaccurate advertising of cost.

doug P.
Grado:

El cliente no dejó un comentario.

Jim M.
Grado:

El cliente no dejó un comentario.

Shelby H.
Grado:

Matt was great to deal with!

Douglas K.
Grado:

El cliente no dejó un comentario.

Brian C.
Grado:

Was happy to get out of the peace of junk

Gerald M.
Grado:

Get the Phone Application to work properly. Phone app would not allow me to "pick up" the truck.

Kathryn D.
Grado:

El cliente no dejó un comentario.

Mark C.
Grado:

I was charged for an additional day twice and now I’m having an incredible difficult time getting in touch with customer service to resolve this issue.....meanwhile you’re just going ahead and charging my credit card. I’m very upset. I will NEVER use uhaul again if this isn’t resolved.

Joshua L.
Grado:

Don’t charge people for shit they didn’t ask for or use.

Aida A.
Grado:

El cliente no dejó un comentario.

Rene F.
Grado:

Dolly is in the way and I was charged for not using it, total bs

joseph L.
Grado:

Was over charged for dolly and moving pads. Also I declined Safe Move at pick up but was charged anyway. Finally truck seat belt chime won’t go off even with belt fastened. Very Frustrating ??

Kristen B.
Grado:

El cliente no dejó un comentario.

Peter B.
Grado:

Very good site person. He understood process and was extremely helpful. We explained damage was not caused by us. He checked with his manager about the procedure. He was efficient and we were out in a very timely manner with no hassles.

Warren R.
Grado:

very helpful, thanks for making it simple to rent what I needed if I need it again I will call you again.

Angela M.
Grado:

would recommend they take a picture of the gas before they lock up the truck

Nancy C.
Grado:

They were closed. Just dropped it off.

Joseph B.
Grado:

El cliente no dejó un comentario.

DENNIS C.
Grado:

El cliente no dejó un comentario.

Mike S.
Grado:

El cliente no dejó un comentario.

Michael R.
Grado:

El cliente no dejó un comentario.

DeAnna S.
Grado:

El cliente no dejó un comentario.

Scott C.
Grado:

None

Amy B.
Grado:

Poor customer service. Poor communication. Never checked truck with me. Had to find truck on my own. Never discussed charges. Was told nothing only to find when dropped vechicle off. Was i informed of additional charges.

Donald C.
Grado:

El cliente no dejó un comentario.

JEFF N.
Grado:

El cliente no dejó un comentario.

Michael A.
Grado:

El cliente no dejó un comentario.

Brian L.
Grado:

El cliente no dejó un comentario.

Sandra M.
Grado:

I wouldn't recommend anyone to use uhaul. They rent me a new van for $285 and it broke down 40 min from my first destination at 11:30pm and I had to wait 1.5 hrs for someone to come and tell me they don't know how to fix the van and asked me if I was going to sleep out in the middle of the highway then left. Then I didn't get anyone until 4:15 am to come and tow me and the van. It has been over a week since this rental and I still can't get in touch with them. THANKS FOR NOTHING UHAUL!!!!

DENISE F.
Grado:

El cliente no dejó un comentario.

Jason S.
Grado:

The running lights did not work on the trailer. It was the trailer and not my SUV hook up. I had to worry about safety traveling during the night. Undue stress for me. Other than this the trailer was clean and easy to use.

Trish H.
Grado:

El cliente no dejó un comentario.

bryant T.
Grado:

I was charged and extra 22.09, after paying 89.95, can you explain please

CYNTHIA G.
Grado:

El cliente no dejó un comentario.

CYNTHIA G.
Grado:

El cliente no dejó un comentario.

Susan B.
Grado:

I registered to pick up in Spencer, MA and drop off in Holden, MA... both locations were changed on me and to locations that were further away.

Steven L.
Grado:

Merely dropped the truck off - have no other comment.

mark C.
Grado:

El cliente no dejó un comentario.

Stacy P.
Grado:

Wonderful experience so helpful - made the move so much easier! Greatly appreciate the support at a stressful time.

bob F.
Grado:

El cliente no dejó un comentario.

Ilona T.
Grado:

Not sure who's fault it was but my original location was in Sturbridge, I was supposed to have a 20ft truck. I was called at 0730 the day of the move, and told my truck was no longer available, and I now had to have a 26ft truck at a different pick up location. while the Brookfield location was friendly, easy to work with and accommodating. I thought it was unprofessional of uhaul to not have my truck available when I confirmed it not 24 hours prior. I did appreciate that they found a quick replacement, but it was so large of a truck I had trouble driving it. My stuff also had to be tied off so it didn't shift with all the extra space.

stuart M.
Grado:

El cliente no dejó un comentario.

kathryn V.
Grado:

The inside of the truck bed wax not swept, and full of dust and debris.

Sabrina S.
Grado:

I was charged multiple times for the uhaul and refunded but there holding the money and im locked out of my bank account because of the constant withdrawals from my acount I obviously just moved and need my account to purchase groceries im beyond mad and will never rent from uhaul again !!! The place i rented from was great and the people were awesome and kind to bad uhaul corporation isnt the same

Evan P.
Grado:

Don't charge extra if you're ten miles over for mileage. Especially if I had to use a smaller truck than I rented.

Marcel C.
Grado:

El cliente no dejó un comentario.

Richard P.
Grado:

Ask the employees to be more friendly.

Carole R.
Grado:

we where told bill would be around $150 pluse mileage we had $ 107.91 taken outfrom our account then $ 124.10 & 122.06.we did not know about withdrawal till i checked our account Very upset Thank You Fred& Carole Robbins

Ken G.
Grado:

El cliente no dejó un comentario.

Robert G.
Grado:

El cliente no dejó un comentario.

carl R.
Grado:

Helped us get into a larger trailer to get back to Ohio, the one we came out with was too small

RICHARD T.
Grado:

El cliente no dejó un comentario.

KATIE W.
Grado:

only needed for an hour and they fit me in

ROBERT M.
Grado:

El cliente no dejó un comentario.

jason E.
Grado:

The recovery for u haul experience. Very attentive and awesome staff. Will use them again.

carrie E.
Grado:

El cliente no dejó un comentario.

CESAR E.
Grado:

El cliente no dejó un comentario.

BISHOY A.
Grado:

El cliente no dejó un comentario.

kevin G.
Grado:

El cliente no dejó un comentario.

Ceasar E.
Grado:

great as always

Edward L.
Grado:

El cliente no dejó un comentario.

Arthur G.
Grado:

Frustratingly we reserved a 26 foot truck, but it hadn't been returned on time by another customer. Matt got us into a 20' truck & was able to help us with the rate as we now had to make multiple trips.

JOSEPH D.
Grado:

Wasn't sure if I could rent just a dolly, these guys hooked me up & got me a drop off solution for Sunday even though they were closed. Thanks

cesar E.
Grado:

always excellent service every time I come in

Robert M.
Grado:

Thanks for the efficient help

TIMOTHY J.
Grado:

El cliente no dejó un comentario.

Andre B.
Grado:

El cliente no dejó un comentario.

SHAWN B.
Grado:

Gave me the info needed to setup a business account

John M.
Grado:

El cliente no dejó un comentario.

Barbara H.
Grado:

El cliente no dejó un comentario.

JD B.
Grado:

El cliente no dejó un comentario.

Carmelo I.
Grado:

Thanks for helping us out

angela C.
Grado:

El cliente no dejó un comentario.

Greg R.
Grado:

El cliente no dejó un comentario.

Peter G.
Grado:

El cliente no dejó un comentario.

stacey M.
Grado:

The owner is a lying crook!! Would never recommend them for uhaul drop off or rental. Completely dishonest!! Had receipts showing gas was put back in the rental to where it was suppose to be, as well as, witnesses there to meet me with my own vehicle at 6:45. Customer service skills at this site are tactless, flat and uncooperative!! They should apply the monies they rip off from people and put it to good use at learning people skills!!!

Loretta M.
Grado:

El cliente no dejó un comentario.

MATTHEW M.
Grado:

El cliente no dejó un comentario.

ALVIN C.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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