Customer Reviews for A Storage Depot
(Distribuidor de U-Haul del vecindario)

965 comentarios

5211 Pennell Rd   Media, PA 19063
(Five Points In Aston)

(610) 494-8931

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(610) 494-8931

5211 Pennell Rd
Media, PA 19063
(Five Points In Aston)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 2 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Excellent, friendly & efficient customer service.

LORIANN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT S. 
Clasificación:
5.0

Customer service was very high with the gentleman who was working, unfortunately I forget his name (Mike?).

Glenn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH L. 
Clasificación:
5.0

Mike was awesome!

joyce S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH G. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL C. 
Clasificación:
5.0

Mike was very helpful. We found a spot for all of our future rentals.

ROBERT H. 
Clasificación:
5.0

Great Service, Mike in AstonPA was very helpful and knowledgeable.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL M. 
Clasificación:
5.0

Great customer service, very personable staff. Would definitely recommend this location.

DEBBIE Z. 
Clasificación:
5.0

Great company to deal with.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis A. 
Clasificación:
5.0

Nothing, very friendly and helpful staff.

Benjamin K. 
Clasificación:
5.0

Nothing, I love renting from there.

ANDREW D. 
Clasificación:
5.0

Nice guy works there. Friendly, thorough, helpful.

CHRISTOPHER F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Olivia K. 
Clasificación:
5.0

Keep doing the same thing keeping that good energy and nice and kind to your customers

IDA M. 
Clasificación:
5.0

excellent service from location. Quick efficient knowledgeable staff

IVAN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

LEROY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLETTA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAWN MICHELLE C. 
Clasificación:
5.0

Micheal is always efficient & pleasant at this location.

Robert C. 
Clasificación:
5.0

Extraordinario servicio al cliente

Brian L. 
Clasificación:
5.0

Driver door tough to close tight. May need adjustment. Mike was great and made it a quick and pleasant transaction with his great sense of humor!

Daniel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

Clean the windows

Thomas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNDREA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL W. 
Clasificación:
3.0

Office guy mike is a great dude always very friendly

KYLE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEVERLY S. 
Clasificación:
5.0

Nothing, no complaints 👍🏻

MICHAEL D. 
Clasificación:
5.0

Truck was very clean and performed great. Mike McKenzie is a great guy. A pleasure to do business with. I'll definitely be using this location again ðŸ'ðŸ»ðŸ'ðŸ»ðŸ'ðŸ»

Thomas F. 
Clasificación:
5.0

Mike is always friendly and helpful when we rent the trailer. Gives his # to call if we have questions or concerns.

KEVIN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JARED T. 
Clasificación:
4.0

Everything was very easy, from registration to return. Very knowledgeable sales member.

STEVEN V. 
Clasificación:
5.0

Customer Service Excellent!! Mike was great. Please thank him. Everything was explained. Uhaul is lucky to have him.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNETTE K L. 
Clasificación:
5.0

Overall good experience

EDWARD M. 
Clasificación:
5.0

Mike is a good down to earth kind of guy. Oh and one head light was out on the truck. Otherwise it ran great.

DAVID D. 
Clasificación:
3.0

I was not happy with my reservation they canceled it because I wasn't there on the time they said I was scheduled for pick up but I told them a different time and I got no notice of the cancellation

MELISSA K. 
Clasificación:
5.0

I did not appreciate having to "return" the vehicle via mobile phone. Being forced to take pictures of the vehicle and answer redundant questions after a long day of moving, just to avoid a $20 fee, had me quite upset. And you didn't text me about that feature until after I rented the vehicle and started my trip....

William M. 
Clasificación:
5.0

Michael was terrific. Made the process go smooth and easy. Very friendly! Great customer service! :)

LORI D. 
Clasificación:
5.0

The woman that waited on me was very nice. It was very easy to sign up. I feel the rates were fantastic. If I ever have to move again I would definitely use this location. Gracias

ELIZABETHANN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA B. 
Clasificación:
5.0

The lady that works here, I think her name is Sandy She was really kind and great to work with.

CHRISTOPHER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN C. 
Clasificación:
5.0

Management was wonderful and easy to work with.

CHRISTOPHER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAGGIE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana F. 
Clasificación:
5.0

Mike was awesome. This has nothing to do with him but it's utterly ridiculous that you (Uhaul) are trying to charge $20 if you don't complete the return document. It's even crazier that you have to complete that form on site at the location of drop off. I returned the vehicle the same day as the rental and tried to complete the return vehicle form at work but couldn't because it had to use GPS. You should strongly reconsider this position, it comes off as a pure money grab and it isn't a good look.

Raymond S. 
Clasificación:
5.0

The gentleman that I was dealing with was excellent in every waY definitely need more guys like him will need a truck soon and will only go through him. Gracias.

DEREK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

COLLEEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTEN K. 
Clasificación:
5.0

Michael was very informative and friendly. He was incredibly helpful in altering our drop-off time when we took longer than expected. Great experience, we have already recommended you to friends who are moving soon.

CHRISTOPHER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS D. 
Clasificación:
5.0

Everything went great. Mike was a friendly guy and very helpful.

COLLEEN D. 
Clasificación:
5.0

Excellent all the way around

CYNTHIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLE S. 
Clasificación:
5.0

The best customer service I have received in years. A last minute rental. Excellent price and convenience. Thank you, Michael!

Victoria E. 
Clasificación:
5.0

Mike is simply fantastic, knowledgeable, driven to provide exceptional customer service!

TONYA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DIANA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul D. 
Clasificación:
5.0

Sandy is the reason why this place runs smoothly she is very enthusiastic does service with a smile and if I owned a company or a business I would definitely want her to work for me she has the go-getter attitude and she is a beautiful person if it wasn't for Sandy I would not go back and rent something from this place

Gary E. 
Clasificación:
4.0

Good customer service

James M. 
Clasificación:
5.0

Excellent experience! Close, convenient & super easy!!

Dena R. 
Clasificación:
4.0

Nice and helpful person who manages.

LINDA Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kevin C. 
Clasificación:
5.0

Very good experience. Would use again for future needs. Gracias.

Nathan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBIN M. 
Clasificación:
5.0

Mike was great, fantastic experience

William J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin O. 
Clasificación:
4.0

Staff member Steve was wonderful in meeting my moving needs.

Vickie B. 
Clasificación:
4.0

Mike was very good and professional

James M. 
Clasificación:
1.0

The equipment I requested was not in the truck which caused a huge inconvenience in trying to move large furniture and boxes. WORST of all, there is a 2' wide patch of grass that runs along the front of where all the trucks are parked and there were dozens of huge piles of dog SHIT all over the grass. I didn't realize it until I was required to step to the front of the truck to compare photos and stepped in it. I had to throw my shoes in the trash. Not only is that repulsive but UNSANITARY. I'll never return to this facility.

DIANE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

james K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CEDRIC B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joan M. 
Clasificación:
3.0

The service was very good - she was very helpful and check in was simple. The facility however is tiny, so other than picking up and dropping off a vehicle, not much else there.

Bradley R. 
Clasificación:
5.0

Customer Service representative Mike was very nice and very helpful.

THOMAS H. 
Clasificación:
4.0

Van was not available at the time and place promised on reservation made several days before. $50 credit was promised but not received 5 days later, and I had to call to hopefully receive. Based on time wasted, stress and extra gas, this was not adequate compensation as reassigned location was 30 miles away from planned location.

GERALD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary W. 
Clasificación:
5.0

Mike was an awesome dude there. He answed all my questions. JK

Jason K. 
Clasificación:
5.0

Mike is awesome! So cheerful and helpful! Definitely coming back and definitely recommending

Ashley R. 
Clasificación:
1.0

The customer service at this location is horrible. The workers are incompetent here at this place. I would never recommend anyone to use this location

christopher W. 
Clasificación:
5.0

Very nice man behind the counter, even if he didn't offer to buy lunch

Jeffrey D. 
Clasificación:
5.0

Keep doing what your doing. Great service.

MARILYN M. 
Clasificación:
5.0

Polite and professional

THOMAS R. 
Clasificación:
5.0

Always a pleasure dealing with Mike! He always makes sure I have the vehicle that I need and its always a speedy process

MICHAEL S. 
Clasificación:
5.0

Keep up good work.

larry B. 
Clasificación:
5.0

I've never seen a u-haul truck that was so clean. Staff was super friendly and treated us great. We were worried about moving during a pandemic, but they had taken every precaution!

Kristen O. 
Clasificación:
5.0

Nothing. Everything was perfect! Pick up and drop off are so easy and quick.

ROBYN F. 
Clasificación:
4.0

Mike was wonderful! He left me a very cheerful message while I was driving with directions on how to drop off the vehicle after hours, should I like to. I made it there before close and he was very friendly and welcoming. Highly recommend his location!

CHRIS L. 
No se han enviado comentarios para esta ubicación.

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