El cliente no dejó un comentario.
ANDY C.
Customer Reviews for A PlusTowing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
I rented the 5x9 trailer with ramp. it towed really well empty and just as well with about 300lbs. The trailers is built like a tank and the ramp is spring loaded to take the weight off to raise and lower it. The owners of this location are very friendly and efficient, sent me texts, called to remind me to upload my license and confirm the pickup. Very friendly, I will use A Plus Towing in the future.
John G.They took the time to go over everything to make sure I knew how to use the equipment on the car trailer to safely transport my car. Nice facility and very nice people to deal with.
Bart C.Nothing that I can think of. The guys at this location were great - thanks!
CHARLES J.Great service, very friendly and knowledgeable
larry R.Extraordinario servicio al cliente
larry R.The U Box container workout quite well for us moving from Geneva Ohio to Roswell New Mexico
Roy S.Keep up the good work
ROBERT S.Ohio was excellent and they worked with our schedule excellently. reno needs to work on stuff
Lynne G.Friendly service. Quick and easy. No problems at all. will use again.
Scott H.They were not open when I dropped the trailer off and they are supposed to be open till four
Gerald M.The trailer was returned on the date it was supposed to be. Not my fault it wasn't enter till the next day.
Cindy H.when rented they had ne drop 35 ,miles ( in the city of Chicago) 35 miles away why? ( this is a 65 min return, from were i am at. where is the customer service. I had to arrange to return only 2 miles away. will tell all you are not thinking of me first. poor customer service.
DOUGLAS S.I thank GOD for them. I was Moving from Lewiston, Ny to Germantown Ohio and ordered my u-Haul from my local dealer on GI only to discover that the day before I was to pick up my rental that it was not going to be available. I was told I could go to Canada for the closest pick up! I explained that there was NO WAY I could cross the border because I didn't have a passport! After numerous calls I found a rental that my kids could pick up in Ohio and drive it to my house! A Plus GUARANTEED me that they would have the truck available for my son to pick up and calmed me down, they were a very special couple that run this place and I'm very appreciative of everything that they've done for me in a stressful situation. I was fortunate enough to find these angels!
EDWARD W.The moving process with u-haul was straight forward. There were some minor bugs, but were basically my misunderstandings of the process and u-haul quickly resolved any issues. I would definitely use u-haul again and recommend.
Marc K.Very nice and went above and beyond to make sure we had the trailer when we needed it.
Heather B.Nada
Dan M.there was no gas around this place so i got an extra charge for milage because i had to go further to get gas. They should tell you ahead of time.
ERic C.Mark and his son went above and beyond to help me with everything I needed. I couldn't of been happier. I even had to call when I was on the road and Mark was able to answer my questions. Assistance was given to help load up my car onto the dolly. Arrived safe and secure
wenonah C.Super friendly and helpful. Great people.
MARCUSBOYD Z.Great customer service as always.
Steven L.Beth and her husband were great to deal With and very knowledgeable. Great personalities and fun loving.
Rick C.The lady started texting me that she opened up her store so I could pick up my uhaul early where was I. I was picking it up and was going to use the online pick up since the place would be closed. Got their dog running lose she wanted coooes of my drivers license and references and a credit card. I paid online, booked online and was expecting just to pick it up not I'm all of this bs holding me up. I have been a customer of uhaul many times. Absolutely the biggest PIA at this location never again. I am planning on moving some of my things to my storage unit soon and am debating on just trying to rent a van anywhere at this point.
Dena M.Always a great place to get a rental
BRUCE V.Excellent customer service and friendly personel.
TIMOTHY M.A little out of the way from Conneaut but great CS.
William M.Only issue was that I tried to use my phone to pick up the truck, but the data coverage at this location is not great and I was unable to. So, we switched back to doing a paper check in process.
Perry M.nothing - they were a pleasure to work with
lara R.We had reserved the truck for 8:30 March 5th they did give us a call and say that the truck was going to be late and to be there for 9:15 we showed up at 9:15 the truck was still not that but other than that it was a good experience
Corey K.When I called them about the trailer jumping off hitch they said they had no one to help. I ended up waiting until I got help from people passing by. When I got there the lady was very friendly and helpful.
john C.Have used this location before and it is A1!!!! 5 stars!!!! Two thumbs up!!!!
MARY H.These folks cleaned 2 feet of snow out of the trailer to make it ready for. The Haul system went down right before I arrived and they made every effort to get me hooked up and out of there as quickly as they could, including finding the old pad of hand-written contracts since they could not access the Haul system to print a contract,
Evan M.The owner was very helpful and respectful.
Raymond W.Nothing really, they were very nice and helpful and had everything ready to go.
FRANK E.The first location there was no one there so i had to go to another
Barbara F.I don't know if it could've gone any smoother. Our ubox arrived 4 days early and was dropped off at the apartment literally 30 seconds after we pulled in. Nothing was damaged and we wouldn't hesitate to use the ubox again.
Don L.Pricing is a big thing. Get more uhauls to serve people. WAy to expensive for a one way. Get with it. The uhaul was filthy on the outside but inside was ok. They should also provide a pin for the trailer. Its needed for traveling. This dealership is not the issue, its uhaul itself. Over 600 for one way.
RICHARD O.Initial contract was hard but once they understood what we needed things straightened out. Great job
Patricia G.The people went above and beyond to help us, I can't recommend them enough! âï¸âï¸âï¸âï¸âï¸
Margaret T.Wonderful location and would highly recommend this site.
Joseph W.Great customer service!! Love this site.
diedre J.All was good. No issues.
ERIC W.thank you
Sue W.See my other review
ROBERT D.It wasn't the location that was bad it was the customer service rep who called me because I had to return late due to personal issues with trip. This customer service lady was rude and I will never recommend uhaul or use uhaul again
ROBERT D.