Customer Reviews for A Plus Storage
(U-Haul Neighborhood Dealer)

837 comentarios

8350 S US Hwy 1   Port Saint Lucie, FL 34952

(772) 873-5481

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(772) 873-5481

8350 S US Hwy 1
Port Saint Lucie, FL 34952

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

The location (A plus storage) itself was fine. However, the process was a nightmare. I reserved a uhaul a week in advance, for a specific location. My confirmation email included my reservation number and confirmed that specific location. When I got to the location I was told (very rudely) that he had no uhaul for me and that I needed to contact uhaul. So I called, the lady informed me my pickup location was changed, I told her I was never notified by phone or email of that change. I had to get a ride to the new location and when I got there there was a sign posted on the door that they were “Closed for maintenance “. So I had to call uhaul again and be walked through a virtual process in order to receive a truck. It took me an hour and a half and two arranged rides to finally get a uhaul. The experience itself was horrible. Drop off using the virtual process was not as bad, thankfully.

Michelle C. 
Clasificación:
3.0

The door storage had old garbage in it so I would recommend checking those areas before renting. We left what was there when we returned.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

brad F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
4.0

El cliente no dejó un comentario.

david K. 
Clasificación:
5.0

No problem at all with drop off.

Corran C. 
Clasificación:
2.0

I was detoured to another location but was asked to call the local U-Haul number to find another rental. This took over 30 minutes as I was disconnected 3 separate times and had to call back. When I called the original rental location all he said was, "it's very busy because it's the end of the month"! That matters little to me as I think the customer service could be much better than just disconnecting a call so as to not deal with the caller.

Trudi Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeffrey F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chanda J. 
Clasificación:
5.0

Very helpful great service!

Amy R. 
Clasificación:
3.0

It was close and after hour drop off, tight parking for a 20' truck & auto transport trailer

PATRICK M. 
Clasificación:
5.0

All good!

Jeff J. 
Clasificación:
5.0

I had no problem getting in getting out within 10 minutes the guy that was behind the counter he was nice but when I called he did not have good communication over the phone but when I got there he was a really nice gentleman thank you for your services and I will use it again

LARRY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEDRO R. 
Clasificación:
5.0

Left the truck on the pkg on a Sunday and next day was able to confirm with the employee that everything was ok

Jose D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike H. 
Clasificación:
5.0

Larry and his helper were on time respectful and had all the necessary tools to protect my furniture which I was not expecting they went above and beyond to ensure the job was done to meet my expectations will be using them again

Ashley J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret G. 
Clasificación:
5.0

Only problem with rental experience was the car tow dolly, the design is horrible, where the front tires of the car you were towing set onto the dolly, that portion should not be allowed to swivel, but in the design it swivels. Making backing up next to impossible…..

mark L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

easy in easy return. great place

Frank D. 
Clasificación:
5.0

Very pleased with this facility.

Martha B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SOFIA P. 
Clasificación:
5.0

Quality business with quality people. I will definitely utilize their services in the future and highly recommend to my friends.

Milton B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jacqueline D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl B. 
Clasificación:
5.0

Always the Top notch Service

MARTA B. 
Clasificación:
5.0

Chris is the best always friendly and always eager to help with your needs and answer any questions you might have great mgr to deal with

Robert S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francisco T. 
Clasificación:
3.0

When I returned the six hour rental after two hours nobody was in the office. The door was locked. There was no sign that says we will return at such and such a time, just closed. Put the key in the bill in the slot. The charges were OK so that's not an issue but the customer service was terrible.

Mark G. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL O. 
Clasificación:
5.0

Best spot in town

EDGARDO P. 
Clasificación:
5.0

Great d service

Janene S. 
Clasificación:
3.0

This was not the original pick up location. The first at Choice furniture, claims that they call and sent a notification at 6am, but nothing was on my phone. We had a confirmation for a 9am pickup. No one showed up until 9:40. Than we found out NO TRUCK was there. 3 people waiting to move our furniture at $20 an hour. Not a way to start off your day

JOHN H. 
Clasificación:
1.0

I had reserved storage space and they were full ??? I drove 1,300 mikes and was told sorry but we cant help you !! I had to show up for 3 appointments to get a hitch put on my car . I would show up and the parts were not there . Your company sucks and after getting fucked received zero help. I spent over $ 1,000 and after taking money pretty much walked away .

DWIGHT C. 
Clasificación:
4.0

El cliente no dejó un comentario.

VERNON V. 
Clasificación:
3.0

The location was too far from our home. The truck had equipment in the back rolling around that we had to strap down. The gentleman that worked there was very nice and helpful

diane C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Denise P. 
Clasificación:
3.0

Location was fine but I was unable to use the 24/7 pickup

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

brad F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amy E. 
Clasificación:
5.0

Good service

MICHEL L. 
Clasificación:
5.0

Awesome ownership! Great service!

NADINE P.  |  Overall Experience 
Clasificación:
5.0

Chris was very helpful and easy to deal with

Joel W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KARL L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

brad F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Annamaria L. 
Clasificación:
4.0

Advise drop off location of incoming and have them communicate willingness to accept

GARY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joselito A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

phil M. 
Clasificación:
5.0

chris was very helpful

Joel W. 
Clasificación:
3.0

My problem with this experience was this, when I needed a place to store my uhaul over night there were NO options at all. I drove to the location where I returned the uhaul the previous day and they were closed at 4:40 pm on a Friday even though it said they were open until 5:00. When I called Uhaul to ask where I could keep the trailer over night they connected me with a uhaul dealer and Joe is who I spoke with who was very unprofessional and rude and he told me nobody has ever asked to store a trailer over night with some belongings in the trailer. Joe said the trailer must be empty to take it off my vehicle (which is untrue) he then told me that it is impossible to disconnect the trailer unless it's empty. Joe then hung up on me leaving me with no options other then to leave my vehicle at a hotel and stay there which cost me a lot more money. I had planned on paying $155.00 as quoted but upon checkout I was instructed to call e service about a past due amount from 2014 from when I was rented a van for a company that was supposed to pay for the whole fee. Nobody was aware of the extra fee and we are still unsure what the extra charge was for. This experience has left me in a very hard position and I will never recommend uhaul to anyone and I will never use uhaul services ever again. Your company has no guidance for the employees to do the right thing.

Sylvie A. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT F. 
Clasificación:
4.0

very helpful

John W. 
Clasificación:
5.0

The trailer was very old. It was very difficult to close the door

David P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark Y. 
Clasificación:
1.0

Very poor visibility, very difficult to find, not easy to get to.

jay L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
1.0

The person getting the equipment and was doing the paperwork at the counter was rude. We already had been rescheduled to pick up the truck from 2 minutes away to 45 minutes away. We got there and he did not have the moving pads and proceeded to ask why we needed more than a few. Literally asked how many pieces of furniture do I really have! He then sent me to the corporate location of UHaul without verifying to pick up the pads and they had none. They had to have more delivered and three hours later we finally got to get started to pack the truck to move. This was the worse service I have ever had from Uhaul.

Tim R. 
Clasificación:
5.0

Clear the check engine light on the 10' rental.

Abraham A. 
Clasificación:
1.0

Two days in a row location was closed and locked during posted business hours with no explanation

jennifer V. 
Clasificación:
5.0

Actually I don't think that there is anything you can do to improve any things every thin was great. Gracias

JULIO B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josue R. 
Clasificación:
4.0

They didn't have the moving pads we reserved.

Santos B. 
Clasificación:
5.0

Clean equipment, excellent customer service

joe P. 
Clasificación:
5.0

Always on top of everything and a pleasure to do business with. My one and only stop for rentals.

Edgardo P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny M. 
Clasificación:
5.0

Chris was awesome. Thanks!

Michelle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEDRO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra L E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neil H. 
Clasificación:
5.0

I use this location regularly and recommend it, they always have what I need when I need it

Fay K. 
Clasificación:
2.0

Computers were down

Peter D. 
Clasificación:
4.0

El cliente no dejó un comentario.

david K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

Always the best

Edgardo P. 
Clasificación:
5.0

Nothing this is the only location I use, Chris is the best!!!!

brad F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B.  |  Overall Experience 
Clasificación:
5.0

Chris at AA Storage made the entire process from my rental to hooking up the trailer to returning it a smooth trouble free process. Overall a very positive experience.

Rob F. 
Clasificación:
5.0

N/a

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
5.0

Only place to rent from.

Edgardo P. 
Clasificación:
3.0

Door was locked at 3:30 when it says hours are until 5:00. Couldn't get a signal to return truck online. Didn't have password for store's WiFi.

Susan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tycen B. 
Clasificación:
3.0

Got blocked in the parking lot

NANCY N. 
Clasificación:
5.0

Dropped off the truck after hours but was clean and easy to find the key drop off and follow the instructions

Matt C. 
Clasificación:
5.0

Absolutely no complaints

Fay K. 
Clasificación:
5.0

Ensure that the trailers are clean

Jose M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marilyn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth O. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

He was a nice guy checked everything

Gyula S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa M. 
Clasificación:
3.0

Not this site but UPS in general- The after hours return was horrible! I went to 2 locations then had to return the next day because the UPS site was not working properly. Due to the inconvenience I went over miles and ended up paying an extra 50 dollars! Ridiculous.

RENEE B. 
Clasificación:
1.0

I took a picture of the has indicator and was right on point where I was suppose to leave it but he charged me $20 anyway

Joann P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candy B.  |  Overall Experience 
Clasificación:
5.0

Excellent manager, very helpful and always smiling

Linda G.  |  Overall Experience 
Clasificación:
5.0

Easy to make a reservation.

TRACEY D. | Reservación
Clasificación:
5.0

Was not able to do the move at that time. Do not need storage unit at this time. Thanks for your help.

DEBORAH W. | Reservación
Clasificación:
5.0

The gentleman handled my needs in a very professional manner. The location is secure, well kept and maintained. Pricing at this location beat every other location I looked into for boat storage.

Manuel S. | Reservación
Clasificación:
5.0

Chris is accommodating, professional, and knowledgeable. He was able to help us find a solution to our home storage needs at a reasonable price. Thanks Chris.

Ed C.  |  Overall Experience 
Clasificación:
5.0

I needed help to find someone to come and unload my POD. They gave me a referral and the people were great

ELLEN C.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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