El cliente no dejó un comentario.EARVIN S.
Customer Reviews for A Kut Above Detail Shop
(Distribuidor de U-Haul del vecindario)
Pell City, AL 35128
(By the Texaco store across from Publix)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 3 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
everything was fine only not enough stock. unless a higher number was out. there was one truck to return and it was my only hope. so overall i was happy the returned on time fir me rent thanks UhaulJennifer T.
El cliente no dejó un comentario.SHAFFER G.
El cliente no dejó un comentario.Saravana B.
El cliente no dejó un comentario.NEAL M.
El cliente no dejó un comentario.RONALD W.
I did not receive the appliance dolly I ordered.Trevor H.
El cliente no dejó un comentario.Gary C.
Doing the contract through the phone can be trying with service issues.TERRY T.
El cliente no dejó un comentario.RICHARD H.
El cliente no dejó un comentario.CAITLYN L.
Do not recommend signature movers to customers there in organized we did the majority of the work for them and they still slacked offDaisy S.
El cliente no dejó un comentario.CHARLES S.
Tried to over-charge meBrantley G.
Friendly ..very helpfulBRENDA D.
El cliente no dejó un comentario.LARRY S.
El cliente no dejó un comentario.Varnestra J.
Really welcoming and helpful employees. Location was super easy to find.DEBORAH G.
El cliente no dejó un comentario.James M.
Thw woman i dealt with was amazing. I was nervous about moving and i kept calling woman at Kut above. And she was so patient with me. I would recommend them to anyone. I rented a 26' truck and 5 x 8 trailer. I returned trailer today. I still have truck and im paying xtra days. May need more extra daysBRENDA D.
El cliente no dejó un comentario.MARION R.
El cliente no dejó un comentario.Donald S.
Office old and not originized. No sure what they called the vehicle clean and the price are lies, advertisement show even $19.00 a day and I was charged much more. Understand tax, Charged for mileage also. End price over $80.00, for a few hours.ERNESTLEE F.
El cliente no dejó un comentario.FELECIA P.
El cliente no dejó un comentario.GARY B.
Great serviceWENDELL Y.
The online checking process was a HUGE issue. I had to get an assistant to do the process for me and it delayed my departure for an hour. Also they waited until Sunday to verify employment. HR at businesses are not open on Sundays. The online check- in needs improvement.Lisa S.
El cliente no dejó un comentario.GEORGE A.
El cliente no dejó un comentario.Johnny S.
El cliente no dejó un comentario.JAY H.
Molly was quite helpful & friendly. Knowledgeable about all services offered and quick to offer solutions for us. Thanks so much for a great experience!!MELISSA B.
El cliente no dejó un comentario.DAVID H.
El cliente no dejó un comentario.JOHN G.
El cliente no dejó un comentario.FELECIA P.
El cliente no dejó un comentario.ALISA B.
El cliente no dejó un comentario.Edwin S.
El cliente no dejó un comentario.Mark S.
The van was great for moving boxes and small things.James R.
Facility was dirty, inside of trailer hadn't been swept, and the handle didn't have a screw through it so had to fix it myself or wouldn't have been able to lock the back.TODD S.
Other than one of the tires reading a little low, it was a great experience and highly efficient.JULIE V.
I was very pleased!!!Cory O.
El cliente no dejó un comentario.John S.
Ame Woman at the desk and on phone was unprofessional and rudeLAURA S.
El cliente no dejó un comentario.ROBERTO P.
The truck itself was filthy. There were no blankets available for use. The dolly was unbolted and rolling loosely around inside the truck. The personnel at this location were indifferent and seemed like I was bothering them by being a customer.ADAM W.
El cliente no dejó un comentario.keith M.
I found nothing wrong other than whoever cleaned the vehicle did not clean the splattered bugs off of the windshield. I turned the washer on and it got rid of most of them.MARGARET T.
You over charged meJOE S.
El cliente no dejó un comentario.LASHAWNDA F.
El cliente no dejó un comentario.ROGER M.
El cliente no dejó un comentario.SHELLIE S.
El cliente no dejó un comentario.RANDALL C.
El cliente no dejó un comentario.RANDALL C.
El cliente no dejó un comentario.Chris G.
Very friendly and a big help and best of all plenty to choose from.JOE B.
El cliente no dejó un comentario.JAMES S.
El cliente no dejó un comentario.CORTEZ O.
El cliente no dejó un comentario.BRENDA M.
El cliente no dejó un comentario.JERRY T.
El cliente no dejó un comentario.SONYA S.
Representitive was not responsive to questions about pricing. She just put info in computer & printed out final documents wit no explanation. Insurance was added that I didn't authorize or need.HOWARD S.
El cliente no dejó un comentario.NEISHA S.
El cliente no dejó un comentario.David M.
I was over chargedDEMETHIA S.
My location was moved from in town pickup to another city adding more than 30 miles to my travel charges. I called U-haul to complain and I was told the store would not give me any credit for the extra miles. This is not acceptable and is poor business. I won't be using U-haul in the future.Shawn B.
Well organized. Efficient. SupportiveMARGARET P.
Well organized. Prompt. SupportiveMARGARET P.
El cliente no dejó un comentario.DAVID C.
El cliente no dejó un comentario.JASON W.
El cliente no dejó un comentario.RONALD C.
They need to explain how to look for email to explain about copying your license or other emails pertaining to drop off.they weren't informative at all.just took your card handed you key that was it.you were basically on your ownCHARLES B.
Don't leave customers on hold for 20 minutes. Don't disconnect them after someone finally picks up. Fix your website so that the location services works and customers can use your online check in. Oh, and make sure that the drop off location originally scheduled is actually in businessJohn D.
El cliente no dejó un comentario.Gary R.
Don't perform rentals when your primary business isn't open. I paid money for dollies that I did not receive because your primary business wasn't open. Also, try a lock box with a larger key drop slot - the large keyfob for the van I rented wouldn't fit in it.Joseph D.
El cliente no dejó un comentario.RICHARD R.
El cliente no dejó un comentario.Carolyn J.
El cliente no dejó un comentario.Angela Y.
El cliente no dejó un comentario.CHRISTOPHER W.
El cliente no dejó un comentario.TAMMY S.
El cliente no dejó un comentario.Hugh C.
Truck was not operational when we arrived. Owner got it started but it barely hung on while we had it. Returned in less than 24 hours but charged for two days. Complaint filed today with customer service.James T.
Efficient. Organized. SupportiveMargaret P.
We reserved the truck for 6am pickup. My husband got there and was not able to get the truck until after 8am. The code to the get the key did not work and had to wait until the business opened at 8am to get the key. Ended up having to cut the box to get to the key.Joey M.
El cliente no dejó un comentario.Richard S.
the truck i used needs some front end shaky is starting to come on maybe new tires or hub assembly needs to be replaced but other than that it was good thank youCARL W.
El cliente no dejó un comentario.Allison M.
El cliente no dejó un comentario.Trent M.
El cliente no dejó un comentario.BELINDA T.
El cliente no dejó un comentario.BENJI K.
This truck does not rotate, so if you live a distance you have to drive to pick it up and drive to return it. My initial reservation said return locally, but changed after the pickup. I spent two hours driving to and from. My initial quote was just over $90 and they took out almost $140. My move was about 2 miles from my home, most of the mileage was taking the truck back-and-forth. I wouldn't use this particular one again.Wendy S.
Someone had hauled hay in trailer and there was hay all over the bed of the trailerVIRGIL F.
El cliente no dejó un comentario.BERT B.
Very professional and care about the customer??????Donna R.
The staff was excellent. The manager actually came out in the rain to help me. He didn't mind either. Thank you guys so much, you're very appreciated ?KELLY T.
El cliente no dejó un comentario.ALLEN S.
El cliente no dejó un comentario.Rebecca T.
I had to clean glass out of the back of the trailer to prevent possibly messing up a tire on my new lawn mower. Sweep the trailers out.CHASAITY S.
I inadvertently came to Cut Above to pick up my rental. The attitude I perceived was "You ain't my problem. I'm not even going to try to help you. You are wasting my time." For example, I was having trouble getting a cell signal, so I couldn't pull up my reservation or call Uhaul direct, but she did not offer to let me use the landline to call Uhaul or offer to call Uhaul for me, to find out what location I needed to go to. I love karma. When I arrived at the correct location, the correct location was closed. I called uhaul.com and they found me a rental at Cut Above. When I arrived back at Cut Above they checked me in and sent me on my way. Had I not had the first experience with them I would have rated them Average. If you are looking for a positive experience when you feel welcome and appreciated, this is not that place, but if just want to rent a clean truck, they with do.KENNETH P.
El cliente no dejó un comentario.TONEY M.