El cliente no dejó un comentario.valerie S.
Customer Reviews for 7 Star Sam & Associates
(U-Haul Neighborhood Dealer)
Plano, TX 75074
Servicios en esta ubicación:
- Mon–Tue8 a. m. - 5 p. m.
- Miércoles10 a. m. - 2 p. m.
- Jueves8 a. m. - 5 p. m.
- Fri–Sat8 a. m. - 6 p. m.
- Domingo8 a. m. - 5 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Just have another uhaul representative in the building.. at least 2 representatives to make the job easier especially when it gets busyâ€¦klementina M.
El cliente no dejó un comentario.Mark G.
El cliente no dejó un comentario.Ricardo R.
Just remember to always check that the back door opens easily. I know the maintenance truck-checkers are pretty strong. So when they check over each vehicle that's returned they think it opens okay. But in reality those back lift doors can need some servicing to make them go up smoother without needing a ton of muscle. :) That's the only feedback I have. This place is excellent, and I'll probably go back there again next time I need a day rental U-Haul!Gwen E.
El cliente no dejó un comentario.Warren J.
El cliente no dejó un comentario.Philip A.
El cliente no dejó un comentario.KIDIST G.
Everyone was friendly, they explained things well, and the only weird part was parking.Jay J.
El cliente no dejó un comentario.RENE S.
He made the whole experience of renting and dropping off so easy and pleasant. I will go here again. Thank you for being so helpful and wonderful!KAREN W.
El cliente no dejó un comentario.Stan G.
El cliente no dejó un comentario.Keith J.
El cliente no dejó un comentario.Tariq A.
El cliente no dejó un comentario.Peter U.
The van was a little dirtyEmilio B.
The staff was very friendly and the whole experience was fantastic.bruce D.
Very easy and hassle free return.John T.
El cliente no dejó un comentario.Anna M.
El cliente no dejó un comentario.jason D.
Neha was excellent will definitely be coming backMURTAZA D.
Nothing. The entire process was smooth & efficient.JOHN W.
The 20 foot truck I requested was not available and the warning came at 821 which was 9 minutes before I was to pick it up . Option to go to another location was not an option as I had two people with me and limited time to get move done . The larger truck offered would not fit in garage of apartments and would have caused me to work much harder and longer . The smaller 15 foot truck made the packing take much longer as well .. I am extremely unhappy with this experience and will use another company next time . I returned right at 5 pm And no one was there to check the truck so that took more timePhillip M.
El cliente no dejó un comentario.Gayla C.
El cliente no dejó un comentario.Austin P.
The service at the location is excellent: Dedicated, forthcoming, and eager to satisfy. However, the truck wasn't well-maintained, which causes unnecessary delays.Dr L.
El cliente no dejó un comentario.Jorge B.
Very kindness the People in this place and excellent equipm.Irwin A.
El cliente no dejó un comentario.Gerry S.
The back gate was not closed and the dolly was not fastened to the truck when I got the truck.Cody B.
El cliente no dejó un comentario.Doug F.
El cliente no dejó un comentario.jessica T.
MUST READ PLEASE First of all Communication is the poiriorty key.i call you guys to reserve the truck.the lady on the phone was awesome. She reserve my truck 26 foot on Thursday 24 Thanksgiving day 10 am.she told us we will open this location. So here we go with a raining Thanksgiving with crew standing in my house and we are coming this location to pick up the truck. So what .office is close and sign say if you have any questions next window. We go there talk to the guy.he say shop is close and we don't have any reservations on holiday. So what got my blood pressure high because I pay people to come and help me now no truck.any how the guy on the shop he help us.with a excellent service and he provides us the key with the new reservations. Now we have truck working on it.i ask the lady I need truck for 24 hours because of all this mess everything mess.when I am middle of the moving I saw on the receipt we have 13 hours only not 24 hours .so now we rush the process because we have to give back truck and it was raining. If I have 24 hour than I can movie some next day .any hiw we call u haul but it's close.than we call the next store we're we pick the key.so they did not answer. Going straight forward voice mail.now my blood pressure and my sugar got high. Any how we finish bring truck back .put gas .took pictures. Clean truck and look it.took the number form the shop the guy help us.call him he did not answer. next I got e mail I charged extra $40 gas in my card and receipt. So what I call his personal phone and talk to him and him I got charged but I put gas.i have pictures. I put more than that what I took it.he told me send pictures and I send it .so my blood pressure go high again omg what's going on.i got mad.so he text me he refunded $40 back in my card.so I say thank .so over all I pay $108 with rush and not good experience since we started. whole fully you read all this.i know how I am go thru with all. THUS ALL :( waqas javed A.
El cliente no dejó un comentario.Andrew B.
I am however hesitant about doing business with your location again because I was overcharged for the actual rental itself and wasn't refunded the difference based on the receipt vs the final charge.CYNTHIA G.
El cliente no dejó un comentario.Kenneth R.
El cliente no dejó un comentario.Sandra B.
El cliente no dejó un comentario.Lashonne K.
El cliente no dejó un comentario.Suresh Mohan K.
They need ramps put on the small trucks, but the truck was clean, it ran well and we worked around ramp-less-ness. The employees who helped me set up the rental were great and as always, so was the price. Thanks, UHaul!RITA K.
El cliente no dejó un comentario.James W.
Office was strange- shared with a gas station that had No gasâ€¦? I had to go across the street to fill the tank and then they charged me for gas anyway.when I returned the truck, no one was there and it wouldn't let me update the picture of the dash. Can't get a response back. Not happy with this location. I previously used another place on Central (75) and they were much better! Will NOT recommend this Ave K location!!Gina M.
Have an employee who actually does thier jobRegina H.
They were overbooked and they did not have our truck ready for our reservation. They only had 3 trucks at the entire location. They were unprofessional and they were not accommodating.Chelsea M.
Make the rental of the truck leave a value of 100 credit the value of the invoice was a total of 84.19 and the remaining value was not returned to the account with which the rental of the truck was paidLucia D.
The owner/operator Mr. Jay is always pleasant and accommodating with the rentals available. The paperwork and documentation is processed quickly so the waiting time is minimal.DAVID W.
El cliente no dejó un comentario.Mirian A.
The Indian guy was very rude. He doesn't even answer my hello 3 time. He speaks very low and unclear. First he told me that there is no cars to rent until I told him bur I see many outside then he went outside and came saying yes there is one the size I want. I was sure because I can see it both outside and in the U-haul app. All and all very rude guysMarawan A.
El cliente no dejó un comentario.Tammie J.
El cliente no dejó un comentario.DAVID W.
This is my first time renting a U-Haul! The lady at the office was very pleasant and went the extra mile (even staying beyond her closing time by like 25minutes) to see that I was sorted. This was memorable for me. Thank you. I highly recommend this center!Lucy N.
Vehicle needed maintenance, the dome light never turns off and alignment was way off. I requested blankets but was never called back or advised that their not available. So I had to go out and purchase my own blankets that I didn't need to keep.TAIMOORHASSAN Q.
Smaller basic storefront. Excellent friendly and informative staff both on the phone and in person. I would without exception use this Uhaul again and recommend it.ARMANDO M.
Very nice & courteous!Gail W.
El cliente no dejó un comentario.roberta M.
El cliente no dejó un comentario.YEELING L.
Nothing. The representative was greatCade H.
El cliente no dejó un comentario.Monte M.
El cliente no dejó un comentario.Bianca M.
Great customer service and the Young Lady that helped me was very nice and helpful! She did a great job explaining everything and answering all of our questions. Would recommend this location to everyone looking for a truck rental!!James W.
Friendliest staff at any Uhaul I have ever used!Margaret P.
El cliente no dejó un comentario.Mark H.
Amazing! Excellent Customer Service!!Lela H.
Very kind and professional and very helpful. Store was stocked with everything thing you may need for your rental which makes for a wonderful Uhaul experience. Would absolutely use this location again.Mindy L.
El cliente no dejó un comentario.MOHAMMED A.
El cliente no dejó un comentario.UDOKA U.
Chance price for miles, for last month I booked truck 5-6 times and pay 0.79 cents per miles and today I paid 0.9 cents per mile. I very sadOleksandr H.
Beware! I only drove 10 miles so I didn't put any gas and I was charged $85 for 15 gallons of gasShon P.
El cliente no dejó un comentario.Frank E.
El cliente no dejó un comentario.VANCE H.
El cliente no dejó un comentario.Mostafa H.
Only complaint was I could not use Apple Pay.Belinda F.
El cliente no dejó un comentario.Brian R.
El cliente no dejó un comentario.Asma N.
I was charged more than I was supposed to pay. I filled gas to the same amount as I picked up but I was still charged for gas.MUSTAFA B.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Van L.
El cliente no dejó un comentario.Carlos M.
El cliente no dejó un comentario.Toni G.
Only complaint I have is that I haven't returned a receipt yet after returning the equipment back to the location.Chenika W.
El cliente no dejó un comentario.Isaias A.
El cliente no dejó un comentario.Phenicia J.
El cliente no dejó un comentario.Jamael G.
Keep doing what you are doing. Service and people very good.charles K.
El cliente no dejó un comentario.Alyssa M.
longer than normal wait time; only one agent and many customers. More staffing would alleviate the problem.DONALD L.
El cliente no dejó un comentario.JOSE P.
El cliente no dejó un comentario.AHEMAITI N.
You Need to do Nothing customer service was excellent L MeeksLatonya M.
El cliente no dejó un comentario.Brad R.
Thank you for your service! Smooth experience and very friendly. ¡Gracias!LAUREN C.
El cliente no dejó un comentario.Abrain K.
As always love this location and the customer service...is excellent...you guys rock.Tonia D.
Really liked the experience with this store and staff. Friendly and helpful.Clyde S.
One of the trailer tires was very low. We didn't notice until we were driving already. We filled it and it held its pressure the entire trip. But was a concern. Otherwise we liked everything about the location and the staff.MICHAEL Z.
El cliente no dejó un comentario.Darlene A.
Great, friendly manager. I'd rent from him. Clean, but a bit dark and uninviting before during entry. Would recommend it be made a bit brighter and open at front door and windows if possible, but West facing windows and door may make that challenging. TRTed R.
El cliente no dejó un comentario.Rachel M.
El cliente no dejó un comentario.Pat S.
Servicios adicionales en esta ubicación
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