Customer Reviews for 4 Corners Riversports
(U-Haul Neighborhood Dealer)

1,618 reviews

360 S Camino Del Rio #100   Durango, CO 81301
(Across from Office Depot, next to yamaha dealer)

(970) 259-4568

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(970) 259-4568

360 S Camino Del Rio #100
Durango, CO 81301
(Across from Office Depot, next to yamaha dealer)

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Keep Morgan. She is great!

Joe Chiles 
Rating:
1.0

The man we dealt with was very rude and walked off, left the location and left us standing there with unanswered questions since it was time for him to leave, even though we were there prior to closing time. We had questions about charges that he rudely answered, but would not stay to answer other questions to help us understand. We will never use this particular location again.

Keith Messier 
Rating:
5.0

Nothing at the present! Both representatives at the 4 Corner Riversports (Durango, CO) and the Moving Store (Santa Fe, NM) were both top notch, 5 Stars, A+!

Tony Hudspeth 
Rating:
5.0

This location was also very good, and I appreciate their willingness to help me with check-in.

Scott Grinde 
Rating:
5.0

Drop and Go. The service person did everything. Only there a few minutes. Primo! Excellent!

kenneth fortune 
Rating:
2.0

We had issues with the truck as soon as we left the location. Warning lights going on, which I called about and was told not to worry they don't really mean anything because they are faulty. The day we were going to leave we noticed a low tire. Upon inspection it was cracked all the way around the rim. It was a nerve wracking trip to say the least. We made it but it was uncomfortable to be in a vehicle that didn't feel safe.

terri martin 
Rating:
5.0

Good experience all around. The gentleman at the shop that helped me was efficient, worked with my timing and gave clear instructions. It was an easy rental process and I would definitely rent from 4corners again.

Ross Agre 
Rating:
5.0

Very friendly and knowledgeable staff. Great location. Would highly recommend this location to others

gabe fidanque 
Rating:
5.0

Customer did not leave a comment.

Skylar McDaniel 
Rating:
5.0

Solid!

james wilkes 
Rating:
5.0

Customer did not leave a comment.

Bert Carder 
Rating:
5.0

Customer did not leave a comment.

Joseph Kallis 
Rating:
5.0

Very friendly staff, helped me get a bigger trailer when the trailer I rented had no brake lights, very convenient and easy moving experience!

Kirk Coy 
Rating:
5.0

Customer did not leave a comment.

felicia sellers 
Rating:
5.0

Quick service

Andrea Chadwell 
Rating:
5.0

Customer did not leave a comment.

Richard Burke 
Rating:
4.0

Clean the trucks before sending them out. Mainly the windows.

Robert Schafer 
Rating:
5.0

Customer did not leave a comment.

Sarah Shotts 
Rating:
2.0

Customer service rep there that handles the Uhaul rentals was rude! Won’t go back to this location.

Stanley Kuhlman 
Rating:
5.0

nothing.. great service

Allan Hansen 
Rating:
5.0

Customer did not leave a comment.

Kathleen Harrison 
Rating:
5.0

Customer did not leave a comment.

Baukat EnterprisesLLC 
Rating:
5.0

My experience was terrific beginning to end. The only thing that would have helped is getting the driver side mirror adjusted to my height. It wasn't obvious

suzette bartlett 
Rating:
4.0

Only negative was starting with a quarter tank of gas, neither of us had ever operated a 26ft moving truck so it was a quick learn but otherwise very positive experience

Marlo Caplin 
Rating:
5.0

Customer did not leave a comment.

Bob Graham 
Rating:
5.0

This location works well. Uhaul's website could be quite a bit less PITA.

Larry Leonard 
Rating:
5.0

By far the nicest U-Haul location I’ve ever worked with. They made things so easy and had a place for me to leave my car while I used their van. I’ll for sure be back when I need another rental.

Dana Jalaine Phillips 
Rating:
5.0

MORGAN is the Best! She easily helped me with two different truck rentals within a one month period. First choice recommendation!

Cheryl Fleetwood 
Rating:
5.0

Customer did not leave a comment.

Fernando Greyeyes 
Rating:
5.0

Customer did not leave a comment.

DWIGHT FRANKFATHER 
Rating:
5.0

Customer did not leave a comment.

TAYLOR HALL 
Rating:
5.0

Love this UHaul location. Please don't change a thing

Andreas Tischhauser 
Rating:
5.0

Customer did not leave a comment.

DWIGHT FRANKFATHER 
Rating:
3.0

Customer did not leave a comment.

Darlene Benson 
Rating:
5.0

Customer did not leave a comment.

Rhonda Eppard 
Rating:
4.0

Place was listed as being open on Sunday on the internet, it was NOT.

Dan Schumacher 
Rating:
5.0

I love the staff, very helpful and makes getting a rental very easy.

Sheena Platero 
Rating:
5.0

Customer did not leave a comment.

JOSEPH TRUNGALE 
Rating:
5.0

Customer did not leave a comment.

ozgur dumlupinar 
Rating:
4.0

This location is fine. The Uhaul corporation leaves much to be desired.

Joseph Krinkey 
Rating:
5.0

Customer did not leave a comment.

Joseph Willman 
Rating:
5.0

Customer did not leave a comment.

David Adkins 
Rating:
5.0

Customer did not leave a comment.

Aaron Dunn 
Rating:
1.0

The location was closed for a week or two. I had to just drop the trailer.

Steve Glenn 
Rating:
5.0

They took the time to show me how to hook the carrier up and checked everything twice to make sure it was safe. They are professionals.

Richard Bailey 
Rating:
5.0

Customer did not leave a comment.

Gibson Mokler 
Rating:
5.0

Customer did not leave a comment.

Will Coggins 
Rating:
5.0

Bo improvement necessary, great rental and good service.

Andrew Aareole 
Rating:
5.0

My second drop off at this location. Very painless. Good location and friendly staff both times.

William Owen 
Rating:
5.0

Customer did not leave a comment.

CODY JAMES 
Rating:
3.0

Staff very busy but we checked in via phone

Janie Hubert 
Rating:
4.0

He was very helpful in that the dropoff location on my paperwork was not what I believed I had selected and he helped me so that I didn't have to drive across town.

SHEILA PAYNE 
Rating:
5.0

Customer did not leave a comment.

Matthew Wheeler 
Rating:
4.0

Insufficient inventory but that's probably not the fault of this location. Also not open when I was hoping to do my work.

Larry Leonard 
Rating:
5.0

Customer did not leave a comment.

Cinnamon Morrow 
Rating:
4.0

The uhaul reservation system was down and these nice people had to fight and claw their way through a very tedious process to dispatch my trailer.

Tom Jensen 
Rating:
5.0

Really nice customer service.

TErry Zink 
Rating:
5.0

Customer did not leave a comment.

Michael A Hettinger 
Rating:
5.0

Customer did not leave a comment.

Theodore Eyster 
Rating:
5.0

We only received 11 furniture blankets instead of 12. Not sure how we were shorted, but one bag only had 5 blankets in it.

Deb Bacon 
Rating:
5.0

Great van! Easy to find location right off a primary road on town, easy to get to, very friendly and funny staff. A+ all around!

Alexander Luloh 
Rating:
4.0

Customer did not leave a comment.

Walter Duhaime 
Rating:
5.0

George went the extra mile to apply a Uhaul $50 gift certificate provided by a realtor and her company that they were paying for. George also seemed safety conscious with attention to detail on that. I will add that Ryan from New Mexico's Albuquerque administrative office was particularly helpful in putting together a reservation in Durango, Colorado when one in Farmington, New Mexico, 45 miles south of Durango, fizzled out when the customer had a minor accident and could not return the truck I had reserved in time.

Terrilyn Butler 
Rating:
5.0

Customer did not leave a comment.

Phillip Campbell 
Rating:
5.0

The dolly I ordered wasn’t with my truck for mobile pick up. Would have helped.

Margaret Gundermann 
Rating:
5.0

Customer did not leave a comment.

Sharon Englehart 
Rating:
4.0

Team worked a return issue with me and were very helpful.

James Bane 
Rating:
5.0

Customer did not leave a comment.

Adam Burke 
Rating:
5.0

Great folks - love that I can support a good local business.

Grant Andrew 
Rating:
1.0

The requirements for after hours pick up and drop off a 20 foot truck are excessive using the app. Even after creating an account it is required to go through way too many steps. The requirement to allow U Haul to phone TWO friends to confirm identity at early morning and late evening hours is unreasonable! I can pick up a very expensive luxury vehicle from three major car rental companies with much greater ease and less hassle. The time required to complete the steps is excessive! I used to like U Haul...the new app and procedures are awful. The local agency is Durango is great. The staff are great! The on line system and app are awful!

LESLIE OMOTANI 
Rating:
5.0

Customer did not leave a comment.

Richard Dotson 
Rating:
5.0

Customer did not leave a comment.

Cinnamon Morrow 
Rating:
5.0

The uhaul guy was a cool dude I'll rent from here from here on out

Steve Mestas 
Rating:
5.0

Customer did not leave a comment.

eldon gath 
Rating:
4.0

The gentleman who set us up was professional and prompt. Had the truck ready. The one possible drawback was that when I mentioned we were towing a trailer with a go cart on it, he was mentioned that the truck was not supposed to be used to tow items and should have gotten a differnt vehicle. The person I talked to on 800 number seemed fine with the pickup being used. Anyway, when we returned the truck the same gentleman was quickly courteous and was quick with check in Gracias,

Doug Wiseman 
Rating:
5.0

The employees were friendly and very helpful. They told me the truth, it was a busy time of year and I could not get a big truck, but the 15’ van worked well and we got all our stuff moved. Thank you!

Benjamin Barker 
Rating:
1.0

I started receiving calls from the location wondering where the truck was first thing in the morning because the pick up location had not communicated properly. When we dropped off the guy got out his device and started adding up additional charges. Ended up being twice the original price. I continually asked for a final price and he wouldn’t gove it to me said the receipt was in my inbox which I never received

Crystal Gerard 
Rating:
5.0

Customer did not leave a comment.

Travis Riley 
Rating:
5.0

Customer did not leave a comment.

Tom Hollinshead 
Rating:
5.0

Customer did not leave a comment.

sandra bolyard 
Rating:
3.0

This was a replacement truck but no one set it up as such. He was confused thinking I was a walk in client but I had already paid for the truck in full. So he had to jump through some hoops, again I think this is related to the woman I dealt with on the phone and her being new to the job or maybe not knowing how to execute a situation like mine? This truck was, I found out later, slated for service. It had a broken mirror that we had to gorilla tape to keep from moving in the wind. The windshield was completely covered with bugs and the wiper fluid wouldn't work. We had to pull over to climb on the hood and clean the windshield early in the drive and when we filled the fluid reservoir for windshield wiper fluid, it would not spray.

Meleah Gearon 
Rating:
5.0

Super non judgmental operator

William Owen 
Rating:
5.0

Very good place to rent and return location. Friendly and very helpful

Robert Vidal 
Rating:
5.0

Customer did not leave a comment.

Carrie Thompson 
Rating:
3.0

Very dirty vehicle and they moved my pickup location and time which is inconvenient. The drop off process is terrible and putting the work on the customer.

SAM MARTINEZ 
Rating:
5.0

Customer did not leave a comment.

George Umlauf 
Rating:
5.0

Great experience! Started online and continued in person during pickup and return. Thanks,

MARK KNUDSEN 
Rating:
5.0

Customer did not leave a comment.

Stephen Rodgers 
Rating:
5.0

Customer did not leave a comment.

Richard Minette 
Rating:
5.0

Customer did not leave a comment.

Richard minette 
Rating:
5.0

Customer did not leave a comment.

charles o'nan 
Rating:
5.0

Professional individuals at this location. I told them about the tail light problem on the left side and mentioned they would address that problem right away. They quickly apologized for that problem.

Reuben Frazier 
Rating:
5.0

Customer did not leave a comment.

Diane Hillman 
Rating:
5.0

Great place to rent a U-Haul! The convenient location is also a busy watersports location, but assistance is always immediate and friendly. Great people! I'm a "frequent flier" renting trailers here, and for a good reason. :)

Jeanette Hunter 
Rating:
5.0

Customer did not leave a comment.

ryan whittaker 
Rating:
5.0

Customer did not leave a comment.

Charda Lively 
Rating:
5.0

I changed from another local U-Haul provider that was bad... to this location. Big difference. These folks are nice, responsive and honest, unlike the other place. Glad there was an option, and glad I changed.

RICHARD FARRINGTON 
Rating:
5.0

Very friendly and easy to deal with. In and out in a very short period.

Houston Frizzell 
Rating:
2.0

Customer did not leave a comment.

Paul Schneider 
Rating:
3.0

Customer did not leave a comment.

RYAN JOSEPH PREATOR 
No reviews have been submitted for this location.

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