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Fernando G.
Customer Reviews for 4 Corners Riversports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Love this UHaul location. Please don't change a thing
Andreas T.Place was listed as being open on Sunday on the internet, it was NOT.
Dan S.I love the staff, very helpful and makes getting a rental very easy.
Sheena P.This location is fine. The Uhaul corporation leaves much to be desired.
Joseph K.The location was closed for a week or two. I had to just drop the trailer.
Steve G.They took the time to show me how to hook the carrier up and checked everything twice to make sure it was safe. They are professionals.
Richard B.Bo improvement necessary, great rental and good service.
Andrew A.My second drop off at this location. Very painless. Good location and friendly staff both times.
William O.Staff very busy but we checked in via phone
Janie H.He was very helpful in that the dropoff location on my paperwork was not what I believed I had selected and he helped me so that I didn't have to drive across town.
SHEILA P.Insufficient inventory but that's probably not the fault of this location. Also not open when I was hoping to do my work.
Larry L.The uhaul reservation system was down and these nice people had to fight and claw their way through a very tedious process to dispatch my trailer.
Tom J.Really nice customer service.
TErry Z.We only received 11 furniture blankets instead of 12. Not sure how we were shorted, but one bag only had 5 blankets in it.
Deb B.Great van! Easy to find location right off a primary road on town, easy to get to, very friendly and funny staff. A+ all around!
Alexander L.George went the extra mile to apply a Uhaul $50 gift certificate provided by a realtor and her company that they were paying for. George also seemed safety conscious with attention to detail on that. I will add that Ryan from New Mexico's Albuquerque administrative office was particularly helpful in putting together a reservation in Durango, Colorado when one in Farmington, New Mexico, 45 miles south of Durango, fizzled out when the customer had a minor accident and could not return the truck I had reserved in time.
Terrilyn B.The dolly I ordered wasn't with my truck for mobile pick up. Would have helped.
Margaret G.Team worked a return issue with me and were very helpful.
James B.Great folks - love that I can support a good local business.
Grant A.The requirements for after hours pick up and drop off a 20 foot truck are excessive using the app. Even after creating an account it is required to go through way too many steps. The requirement to allow U Haul to phone TWO friends to confirm identity at early morning and late evening hours is unreasonable! I can pick up a very expensive luxury vehicle from three major car rental companies with much greater ease and less hassle. The time required to complete the steps is excessive! I used to like U Haul...the new app and procedures are awful. The local agency is Durango is great. The staff are great! The on line system and app are awful!
LESLIE O.The uhaul guy was a cool dude I'll rent from here from here on out
Steve M.The gentleman who set us up was professional and prompt. Had the truck ready. The one possible drawback was that when I mentioned we were towing a trailer with a go cart on it, he was mentioned that the truck was not supposed to be used to tow items and should have gotten a differnt vehicle. The person I talked to on 800 number seemed fine with the pickup being used. Anyway, when we returned the truck the same gentleman was quickly courteous and was quick with check in Gracias,
Doug W.The employees were friendly and very helpful. They told me the truth, it was a busy time of year and I could not get a big truck, but the 15' van worked well and we got all our stuff moved. Thank you!
Benjamin B.I started receiving calls from the location wondering where the truck was first thing in the morning because the pick up location had not communicated properly. When we dropped off the guy got out his device and started adding up additional charges. Ended up being twice the original price. I continually asked for a final price and he wouldn't gove it to me said the receipt was in my inbox which I never received
Crystal G.This was a replacement truck but no one set it up as such. He was confused thinking I was a walk in client but I had already paid for the truck in full. So he had to jump through some hoops, again I think this is related to the woman I dealt with on the phone and her being new to the job or maybe not knowing how to execute a situation like mine? This truck was, I found out later, slated for service. It had a broken mirror that we had to gorilla tape to keep from moving in the wind. The windshield was completely covered with bugs and the wiper fluid wouldn't work. We had to pull over to climb on the hood and clean the windshield early in the drive and when we filled the fluid reservoir for windshield wiper fluid, it would not spray.
Meleah G.Super non judgmental operator
William O.Very good place to rent and return location. Friendly and very helpful
Robert V.Very dirty vehicle and they moved my pickup location and time which is inconvenient. The drop off process is terrible and putting the work on the customer.
SAM M.Great experience! Started online and continued in person during pickup and return. Thanks,
MARK K.Professional individuals at this location. I told them about the tail light problem on the left side and mentioned they would address that problem right away. They quickly apologized for that problem.
Reuben F.Great place to rent a U-Haul! The convenient location is also a busy watersports location, but assistance is always immediate and friendly. Great people! I'm a "frequent flier" renting trailers here, and for a good reason. :)
Jeanette H.I changed from another local U-Haul provider that was bad... to this location. Big difference. These folks are nice, responsive and honest, unlike the other place. Glad there was an option, and glad I changed.
RICHARD F.Very friendly and easy to deal with. In and out in a very short period.
Houston F.were not open and as far as I know I have not heard form anyone so assuming I checked it all in ok.
Edward F.Helpful and quick
Shanae D.Great service
John L.Service was marginal. We asked the weight of the truck and were told to Google it. That worked.
Stephanie S.Good service thanks
Rutilo V.Brian at this location was amazing and made my whole experience wonderful instead of terrible. I would use his location every time if I could. I highly recommend him!
Jennifer A.12/10 place. Took a second to get folks' attention, but they're more than simply a uhaul location, and were gearing up for what's sure to be a super busy retail weekend. Once they could turn to us, they divided-and-conquered with getting our trailer checked back in lickety split. Even gave useful education on trailer backup technique!
Rachel S.When I got there, the agent on duty told me to go to a different location (even though I went in several days earlier and made the reservation at this location). And he was not very nice or helpful. So, I went to other location, and they had a sign on the door that they would not open for another hour. So, I went back to 4corners and had to take a larger truck since the agent said they did not have the truck I reserved. He said they called me the day before to tell me that. However, I checked my phone, and there was no call or message received! So, I wasted an hour with the run around, spent more money than I had planned because the larger truck was more money, and was treated poorly.
Mary L.The team at 4 Corners was very friendly, helpful & accommodating. A great experience.
Michael H.Awesome!
Jeff and Donna T.The guy didn't seem to have a happy day, he was so serious.
Jessica H.Better signage for drop-off since 3 businesses are using the building.
Bruce S.Pirate
Ian M.