Customer Reviews for 4 Corners Riversports
(U-Haul Neighborhood Dealer)

1,683 reviews

360 S Camino Del Rio #100   Durango, CO 81301
(Across from Office Depot, next to yamaha dealer)

(970) 259-4568

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 10 am–4 pm

Services at this Location:

Contact Us

(970) 259-4568

360 S Camino Del Rio #100
Durango, CO 81301
(Across from Office Depot, next to yamaha dealer)

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 10 am–4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Honestly a great experience. This was my first time driving a trailer of any kind and I took it across country for my move from Colorado to SC, it was easy to drive, and all customer service I dealt with were very kind!

Marina L 
Rating:
4.0

Super friendly help, made the process very easy.

Amoreena L 
Rating:
5.0

Customer did not leave a comment.

Margaret S 
Rating:
5.0

Customer did not leave a comment.

David L 
Rating:
5.0

It was an easy process with a very professional atmosphere. Thank you!

Aaron P 
Rating:
4.0

Customer did not leave a comment.

carrie v 
Rating:
5.0

Customer did not leave a comment.

Sean H 
Rating:
4.0

Customer did not leave a comment.

Tyler N 
Rating:
5.0

Great service and George did a wonderful job. Thanks so much. Ed

Ed K 
Rating:
4.0

Customer did not leave a comment.

BARTON L 
Rating:
3.0

Customer did not leave a comment.

Angela S 
Rating:
3.0

Hard to figure out where to park a truck and trailer when dropping off. Very busy parking lot because of other business

Amoreena L 
Rating:
4.0

Customer did not leave a comment.

Robin J 
Rating:
4.0

George the customer rep was hostile and extremely unpleasant. I had to wait for him in the office for pickup for an extended period of time. He was rude and deeply unpleasant upon return and did not provide instruction or even a printed copy of the contract. I will NOT be using this location again die to him specifically.

Andrew T 
Rating:
2.0

The customer service agent that helped us was condescending. We rented a 26 foot truck and per the recommendation of the movers that helped us load, we requested at least 48 moving blankets. He said "What, most people get 6!!". I am thinking are you serious? A 26 foot truck moving nice furniture and you expect me to get by with 6 blankets?? He kept complaining over and over and arguing about it. Totally unprofessional. Then he complained that I was 40 minutes late and didn't pick up the phone when they called. I told him I was driving to the location and wasn't able to pick up my phone and he kept on about how I needed to answer my phone. I told him I had tried to call the location for 3 days and could never get anyone to answer their phone. He also snapped at my friend because he raised the door on the truck to look inside. The whole time we were there he was just unbelievably rude and condescending.

Mary H 
Rating:
5.0

Easy to locate. Check in was quick and efficient.

Robert G 
Rating:
5.0

Eric was awesome! Organized, calm, funny, easy-to-work with - all comforting things during the chaos of a move. Had rented earlier from Budget and it was an awful experience. The Uhaul truck was easy to drive cross-country and load/unload. Thank you.

Angela Z 
Rating:
5.0

George was is great , good customer service always flowing keeping us cust in and out thank again

Anthony G 
Rating:
5.0

Customer did not leave a comment.

Cinnamon M 
Rating:
5.0

Good attitudes all around.

Larry L 
Rating:
5.0

Customer did not leave a comment.

Johanna B 
Rating:
4.0

Customer did not leave a comment.

Vicki H 
Rating:
4.0

Customer did not leave a comment.

Edgar A 
Rating:
5.0

Great service, super friendly people!!!

Richard A 
Rating:
4.0

Customer did not leave a comment.

Joseph C 
Rating:
5.0

Customer did not leave a comment.

roshani p 
Rating:
4.0

Broke a leaf spring on the trip.

Steve M 
Rating:
5.0

Customer did not leave a comment.

David H 
Rating:
4.0

Customer did not leave a comment.

Donald F 
Rating:
5.0

Can't think of anything. Everyone was extremely helpful!!!!

Maureen T 
Rating:
4.0

Customer did not leave a comment.

BERTRAM T 
Rating:
5.0

Customer did not leave a comment.

Shireen S 
Rating:
5.0

Everyone was extremely helpful! Don't change a thing!!!!!!!

Maureen T 
Rating:
5.0

Friendly, helpful service

Edwin H 
Rating:
5.0

Customer did not leave a comment.

ANNE D 
Rating:
1.0

Overcharged me very unpleasant called me 10 times a day, threatening me.

AMANDA S 
Rating:
5.0

Customer did not leave a comment.

Cinnamon M 
Rating:
5.0

Very pleased with how I was treated,

David F 
Rating:
5.0

Customer did not leave a comment.

Jesus F 
Rating:
5.0

Customer did not leave a comment.

Cinnamon M 
Rating:
5.0

Customer did not leave a comment.

Barzin G 
Rating:
5.0

Customer did not leave a comment.

Patricia O 
Rating:
4.0

Customer did not leave a comment.

Mathias K 
Rating:
5.0

Customer did not leave a comment.

SCOTT E 
Rating:
5.0

Customer did not leave a comment.

Cinnamon M 
Rating:
5.0

Customer did not leave a comment.

Larry L 
Rating:
5.0

Customer did not leave a comment.

JOSEPH K 
Rating:
5.0

Customer did not leave a comment.

William D 
Rating:
1.0

Customer did not leave a comment.

Kyle P 
Rating:
5.0

Truck was new, clean and worked well for my job

Tom W 
Rating:
5.0

Kate was very nice and made our rental pleasant.

JEFFERY W 
Rating:
5.0

Customer did not leave a comment.

Milo H 
Rating:
2.0

Honor your reservations! Don’t pull a bait and switch. I made a reservation and two days before I get an email saying that my rental was not available at location I reserved and I would have to drive 45 min to pick up. Also the price went up over $200. I felt like I was scammed!!

Edward B 
Rating:
5.0

I previously used another local U-Haul location, and they were terrible. This place is really good.... friendly, prompt, honest and organized.

RICHARD F 
Rating:
5.0

Customer did not leave a comment.

Grayson B 
Rating:
5.0

Customer did not leave a comment.

Michael R 
Rating:
5.0

Excellent facility and the customer service was top notch

Anthony M 
Rating:
5.0

Great business & good equipment!

Michael G 
Rating:
5.0

Customer did not leave a comment.

Bill P 
Rating:
3.0

Customer did not leave a comment.

Carl M 
Rating:
4.0

Customer did not leave a comment.

Roberto R 
Rating:
5.0

Y'all blocked out $75 extra without telling us. This caused our account to go negative, which caused an overdraft fee, and a couple of earlier debits also came out, causing more fees. That $75 was supposed to put gas in the Uhaul and buy us groceries. So, now, our account is still $30 in the negative, even with the $75 reversal, and we are hungry. :-(

Heather C 
Rating:
5.0

Customer did not leave a comment.

Marvin W 
Rating:
4.0

George was awesome!

Ashley T 
Rating:
5.0

Customer did not leave a comment.

Gary B 
Rating:
5.0

Keep Morgan. She is great!

Joe C 
Rating:
1.0

The man we dealt with was very rude and walked off, left the location and left us standing there with unanswered questions since it was time for him to leave, even though we were there prior to closing time. We had questions about charges that he rudely answered, but would not stay to answer other questions to help us understand. We will never use this particular location again.

Keith M 
Rating:
5.0

Nothing at the present! Both representatives at the 4 Corner Riversports (Durango, CO) and the Moving Store (Santa Fe, NM) were both top notch, 5 Stars, A+!

Tony H 
Rating:
5.0

This location was also very good, and I appreciate their willingness to help me with check-in.

Scott G 
Rating:
5.0

Drop and Go. The service person did everything. Only there a few minutes. Primo! Excellent!

kenneth f 
Rating:
2.0

We had issues with the truck as soon as we left the location. Warning lights going on, which I called about and was told not to worry they don't really mean anything because they are faulty. The day we were going to leave we noticed a low tire. Upon inspection it was cracked all the way around the rim. It was a nerve wracking trip to say the least. We made it but it was uncomfortable to be in a vehicle that didn't feel safe.

terri m 
Rating:
5.0

Good experience all around. The gentleman at the shop that helped me was efficient, worked with my timing and gave clear instructions. It was an easy rental process and I would definitely rent from 4corners again.

Ross A 
Rating:
5.0

Very friendly and knowledgeable staff. Great location. Would highly recommend this location to others

gabe f 
Rating:
5.0

Customer did not leave a comment.

Skylar M 
Rating:
5.0

Solid!

james w 
Rating:
5.0

Customer did not leave a comment.

Bert C 
Rating:
5.0

Customer did not leave a comment.

Joseph K 
Rating:
5.0

Very friendly staff, helped me get a bigger trailer when the trailer I rented had no brake lights, very convenient and easy moving experience!

Kirk C 
Rating:
5.0

Customer did not leave a comment.

felicia s 
Rating:
5.0

Quick service

Andrea C 
Rating:
5.0

Customer did not leave a comment.

Richard B 
Rating:
4.0

Clean the trucks before sending them out. Mainly the windows.

Robert S 
Rating:
5.0

Customer did not leave a comment.

Sarah S 
Rating:
2.0

Customer service rep there that handles the Uhaul rentals was rude! Won’t go back to this location.

Stanley K 
Rating:
5.0

nothing.. great service

Allan H 
Rating:
5.0

Customer did not leave a comment.

Kathleen H 
Rating:
5.0

Customer did not leave a comment.

Baukat E 
Rating:
5.0

My experience was terrific beginning to end. The only thing that would have helped is getting the driver side mirror adjusted to my height. It wasn't obvious

suzette b 
Rating:
4.0

Only negative was starting with a quarter tank of gas, neither of us had ever operated a 26ft moving truck so it was a quick learn but otherwise very positive experience

Marlo C 
Rating:
5.0

Customer did not leave a comment.

Bob G 
Rating:
5.0

This location works well. Uhaul's website could be quite a bit less PITA.

Larry L 
Rating:
5.0

By far the nicest U-Haul location I’ve ever worked with. They made things so easy and had a place for me to leave my car while I used their van. I’ll for sure be back when I need another rental.

Dana J 
Rating:
5.0

MORGAN is the Best! She easily helped me with two different truck rentals within a one month period. First choice recommendation!

Cheryl F 
Rating:
5.0

Customer did not leave a comment.

Fernando G 
Rating:
5.0

Customer did not leave a comment.

DWIGHT F 
Rating:
5.0

Customer did not leave a comment.

TAYLOR H 
Rating:
5.0

Love this UHaul location. Please don't change a thing

Andreas T 
Rating:
5.0

Customer did not leave a comment.

DWIGHT F 
Rating:
3.0

Customer did not leave a comment.

Darlene B 
Rating:
5.0

Customer did not leave a comment.

Rhonda E 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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