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Trevor M
Customer Reviews for 4 Corners Riversports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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George is an excellent customer service rep.
KEVIN OAllow for more than one phone number to be used for pick-up and check in. It was difficult to get the locked key when the phone used to make the reservation is different from the person that will be driving it. And only use text messages and not emails. Some people do not have their email on their phones.
Travis WThis was absolutely absorbed. Your website quoted me under 50 dollars to rent the van for 2 full days. Taxes and fees were mentioned but there is no reason why they can't be accurately added to the price. I ended up paying 77 dollars for 24 hours. I'm so tired of being ripped off by every single company i do business with. If I can help it, I will never use your company again. All that being said the people working that location were friendly and worked with me to bring the price down as much as they could. Had I known it would be so expensive and I would have such a limited amount of time to use the vehicle, I would have carried my stuff on my back.
Ethan SGreat equipment and friendly staff!
Anthony MI made a reservation for a trailer and when I got there I explained that my drivers license was expired and that I had renewed it on line. The guy there got a real pissy attitude and basically gave me a hard time. I showed him the emails from the State proving that the license was renewed. Because of his attitude, I'll never go in that place again and will tell anyone going in there about it. Grrrrrr
COLIN PDropped off after hours. Easy stuff thank you.
NATHAN CVery friendly
Kevin EGeorge and Zack were super helpful.
Anthony M4CRS us awesome!
Kenneth AOur experience was great! 4Corners Riversports is definitely the place to get your U-Haul equipment! Respectful and kind staff. All very knowledgeable and helpful!
AMBER CVery helpful staff!
Kathleen Snot a thing,TY
ROGER WUpdate the online hours open. Other than that, Morgan knows her business, is quick, efficient, and easy to deal with. Will use Four Corners again!
DAVID CFix the cruise control. Buttons were stuck when we picked up the van. Had to dribble ovrr1500 miles with out cruise control is not what was expected when I rented the vehicle. Should be in well working order. Was not told that cc was not functional.
Joseph VVery friendly staff and easy to work with.
Douglas MThey make turning in your UHaul fun!
Douglas MPlace was closed but your self service drop off app worked great.
William PNothing to improve
JAMES PGreat experience in Durango picking up the trailer. Friendly and helpful staff.
RYAN LFantastic friendly service with a very competent technician who made sure trailer was hooked up correctly, lights working and everything running smoothly. It was a 5 star experience.
June Jbrakes were bad and interior not very clean.
BRADLEY EOver charged from quote!!!!!
Suzin OMorgan and George were very helpful and great to work with!
ANTHONY MNothing. The 5x8 trailer worked perfectly. All U-Haul employees were polite and professional.
PETER FQuick and efficient but a bit hectic. Good people though!
MICHAEL WCheck engine light in truck was on the entire trip and exterior was dirty. Interior was fine.
David ISo welcoming and helpful. Great communication and will use their services again. ¡Gracias!
DELISHA JThe 24/7 drop off process was a nightmare. The app wasn't working and we spent 1 1/2 hours on the phone truing to return the truck. The locations itself was convenient and the customer service person was great just very frustrating process that was supposed to be 15 minutes.
Paige SVery helpful and polite, checking the truck back in was quick and efficient.
TRAVIS FStraight up had to decline a car hauler when the only one in the region was 77 miles over the Rockies. So uhaul wanted me to drive a 26ft truck over the Rockies, get a car hauler, drive back OVER the Rockies, pick up a car and then drive back OVER the Rockies. Come on you can do better.
JOSEPH PVery dirty truck interior
VALERIE ACourtesy and professional
ELMA FRepresentative was irritated with me from the first moment. They were not transparent in their operating the contract, unlike any other uhaul representative. He charged my card without my review of the contract while I was retrieving a car to transport. I wasn't able to see that uhaul had overcharged me from the original quote by approximately $200. Any direct questions I tried to ask him about the contract he would not answer except with some pissed-off tone and obfuscating information. He made his error in not following protocol my fault: overcharging me and him changing the drop-off location that was already chosen at the time I set up reservation in uhaul app. He told me that I was going to help him setup the car dolly with him. He was the worst representative to deal with and helped to get us on the road an extra 1.5 late (this was added to my fault of taking 1 hour to get there initially and retrieving car, so my bad there). He wouldn't look me in the eye when talking, was clandestine about what he was doing, and after him being an ass to me repeatedly I finally got angry with him because he wouldn't listen to what I was saying and wouldn't stop talking over me with his egotistical BS. Extremely unhelpful and incapable in getting a car dolly on a 26' truck (quote: "back it up 2 inches…")
Matthew HFriendly service, easy to drop off and easy to get to.
Audrey PVery pleasant and professional.
ELMA FGeorge & Zach were great to work with - friendly & helpful. We definitely will work with this location again!
KIM BLocation wasn't open when I dropped off on Sunday. Before I even arrived there, I received a text requesting me to tell them when I would be turning in my equipment because another family in the area needed it even though I had it reserved for the remainder of the day.
MELISSA BQuick and easy drop off.
GREGORY JGreat service by the dealer.
JAMES CRepresentative was impatient and not helpful. I explained my quote was less than what he charged me and he wouldn't bother to rectify.
PHILLIP BThe guy didn’t add the miles to my house to load so when I returned it I had to pay another 57.00 dollars I will never use U-Haul again.
Terri MThe staff seemed a little confused about some of the procedures.
THOMAS BRight mirror would move with each bump or just movement of truck. Unusable for the trip. Needs tightening or part replaced. Everything in good shape
Kathie BCustomer service rep was terrible, rude, aggravated, and was an extremely poor experience. I almost left when arriving because of the way he was talking to another customer over the phone, than almost left again because of the way he spoke to me. I will never go to that location again
Jed GQuick and efficient. Dropped the truck off with no issues.
Dore-Jean HEvery thing went smooth as silk!!
DEBRA BIt's sometimes confusing where to check in for rentals and returns due to the other businesses in the same building. The U-Haul office is however labeled as such among some chaos with other businesses (rafting and jeep tours). When I took the time to study the building and signage, all was good!
Peter MGeorge was awesome! He had us on the road within minutes. Excellent! Keep up the good work.
SHELL BWe didn't have contact with anyone st the store. It was closed when we got there. We used the self check in app which wasn't the easiest and got no confirmation back the next day from the that everything was pk and thay received the trailor.
RICHARD WMinimal support from the U-Haul attendant. He couldn't wait to leave us to load the car carrier and never told us to examine for dents, etc.
James OHonestly a great experience. This was my first time driving a trailer of any kind and I took it across country for my move from Colorado to SC, it was easy to drive, and all customer service I dealt with were very kind!
Marina LSuper friendly help, made the process very easy.
Amoreena LIt was an easy process with a very professional atmosphere. ¡Gracias!
Aaron P