Can't say enough about how helpful and knowledgeable Brian was. He really went over and above with the customer service. Thanks, SteveSteve O.
Customer Reviews for 4 Corners Riversports
(Distribuidor de U-Haul del vecindario)
Durango, CO 81301
(Across from Office Depot)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 5 p. m.
- Dom.: 10 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.RICHARD N.
The 800 number for uhaul was horrible. They underestimated our move and on the last day I had to scramble for an additional trailer to hook up to the 15'er which was still not enough for the move. I had to leave several items behind.Dennis K.
The guy running that location called my emergency contact 5 times at 4pm to stress to them that they need to contact me and tell me to hurry up so that I can make my 4:45pm drop-off time. He also said that if I didn't that there would be enormous fees involved. This guy also told me that he did not care that there was flash flooding rain and lightning and that I "need to get everyone I know in town to hurry up and come help unload even if it is raining because the truck has to be back at exactly 4:45pm" Pretty dangerous for an employee of uhaul to demand such a thing when there is life threatening weather conditions. I plan to call Monday to make a real complaint. There is a reason this location has only 1 star on google.Rovell R.
Very professional!AUGUSTINE N.
George was very courteous, friendly, helpful and patient. He was very knowledgeable and an asset to U-haul!! Would do business with them again.Nancy K.
Was billed a â€œflat taxâ€ on top of regular tax. Attendant was not very helpfulMichael T.
El cliente no dejó un comentario.KEVIN F.
Everything went smoothly! Thanks!Silvelin M.
The online pre checkin is not effective. I reserved for 9:00 and still didn't get out of there until 9:30. The store didn't open till 9:00 and that is not convenient for folks who want an early start. When I let the person know I had checked in and thought I paid the response was Well you didn't so you can either pay and rent or not rent it's up to you. If a customer gives you feedback that something isn't working right that should not be the response. Especially when your late to open your doors.Taylor H.
We dropped off our rental at this location. We did it after hours and the experience was a breeze.RICHARD O.
El cliente no dejó un comentario.Philip W.
El cliente no dejó un comentario.CARLOS V.
They were great.KATHREN G.
El cliente no dejó un comentario.DARCI M.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.Margaret G.
El cliente no dejó un comentario.STEVEN W.
Nothing, everything was great.Chance S.
El cliente no dejó un comentario.Elizabeth P.
great experienceSteven H.
El cliente no dejó un comentario.lori C.
El cliente no dejó un comentario.Carol M.
George ( I believe that was his name), who checked the trailer back in was very helpful. He made the process easy and smooth. I arrived at 3:45pm, which I think was just before closing at 4pm and the site was clearly open and ready to assist me, which, *gasp*, was on a Sunday and in Durango to have someone ready/willing/able to perform their job this close to closing on a weekend is almost unheard of. Highly recommend!John B.
El cliente no dejó un comentario.RHETA V.
Staff is great!!Audrey S.
Wouldn't check us in and we needed refund 4 boxes that were in the vehicle. Never answered phone the 9 times I calledCANDICE E.
It was a little hard to find where to go.James W.
El cliente no dejó un comentario.JENNIFER M.
Having to call a 1-877 # for drop-off location was not inviting ?ROY A.
El cliente no dejó un comentario.david C.
The young man at 4 corners river sports was attentive to my concerns about the damage. He inspected the trailer and said that we were not responsible for the pre existing damage. He was very courteous and helpful. We informed him of the haul blankets that we left in the trailer.John C.
They will tell you that you can drop it at a location. Once you arrive they will say can't drop it there and try and offer a small $ to drive 100 miles out of your way. The worst part is the guy who answers the phone is a smart ass. Told me if I wanted to make a new computer program to go for it. He's lucky I can't go see him today and teach him some manners. If I was his boss he would be looking for work.Kevin S.
George, the check in attendant was absolutely horrible. I came in, being my happy self, greeted him by saying "hey there big dawg"! He relied, "don't call me dawg, it's disrespectful, I've fought people for that". Completely ruined my experience. The truck was nasty, full of dog hair and oil in the back. Then after I dropped the truck off he called me and yelled at me for 10 minutes, telling me "I have your address, I know where you live". I will be placing a call to the corporate office first thing on Monday morning. George needs to find another job, preferably not one in customer service. I am so incredibly angry and has made me rethink my business with this location. These calls hopefully are recorded and I would honestly like a refund for the dirty truck and horrendous customer service.ANTHONY G.
El cliente no dejó un comentario.CODY J.
El cliente no dejó un comentario.Ginny D.
El cliente no dejó un comentario.STEVEN P.
El cliente no dejó un comentario.Mark G.
The truck was in good condition and everything went smoothly.Cody W.
El cliente no dejó un comentario.Dale M.
El cliente no dejó un comentario.JAMES S.
El cliente no dejó un comentario.KARL M.
All good no issuesJAMES H.
El cliente no dejó un comentario.CARTER R.
El cliente no dejó un comentario.VALERIE L.
El cliente no dejó un comentario.Kent W.
El cliente no dejó un comentario.Bethany M.
El cliente no dejó un comentario.Robert F.
This was an appalling experience. After checking twice with U-Haul operators that the truck would be available, we arrived here at 7 AM with a truck share code that didn't work. We called U- haul and were on hold for a half hour then switched to the truck share phone number where we were on hold for another 10 minutes after which we got an answering machine. We came back when the office opened at 9 and the service rep couldn't find our truck. They told us to come back tomorrow! We had movers booked from 8am until 10:30. At 10am it was finally determined that the truck we had booked was mistakenly given to someone else. The manager had the representative retrieve our truck, but our movers had to leave. This entire scenario cost us time, money and aggravation, not only putting us behind on our moving day, but also the next day when we arrived late for the movers arranged to unload the truck. We had ordered 48 blankets but given only 13, thus furniture was scratched during the move. We were offered a $50 compensation for a series of errors made by U-Haul.Patrick O.
El cliente no dejó un comentario.JACK G.
El cliente no dejó un comentario.Dean L.
El cliente no dejó un comentario.ROBERT C.
Reserved online & picked up as scheduled. The uhaul crew there are greatâ€¼ï¸Byron T.
El cliente no dejó un comentario.Melissa W.
El cliente no dejó un comentario.JEFFREY B.
Excellent service and experienced staffFaisal A.
It was fine just a dirt parking lot. Easy to get in and out ofJames H.
El cliente no dejó un comentario.Kim M.
We got the truck with only a quarter tank of gas. I have rented from various U-Haul locations over the years and always feel more comfortable when I have half a tank or more to start with. I don't want to have to add gas before I even start loading the truck. Other than that, this location was AWESOME. They were busy but very friendly and helpful.Benjamin D.
El cliente no dejó un comentario.Matthew G.
Drop off location was great. Uhaul overall is garbageMatthew G.
I had a long day of work ahead of me and showed up at the Uhaul before opening time. George went out of his way to help me quickly and had me on the road within minutes of the store being officially open. Very pleased.Gary J.
Easy. No hassle at all. Freindly.Stephen O.
El cliente no dejó un comentario.gabriel B.
El cliente no dejó un comentario.Drew G.
You are all professionals thank you always great service this is our second time renting from you all.Paul S.
El cliente no dejó un comentario.George N.
El cliente no dejó un comentario.Katie B.
El cliente no dejó un comentario.MIRIAM R.
excellent customer service.Dylan T.
El cliente no dejó un comentario.Theodore B.
El cliente no dejó un comentario.MARNE P.
Brian at UHaul/Four Corners Riversport in Durango was great to work with. He is a high energy performer who provided accurate information and service from start to finish. The cargo van we rented came at a reasonable price compared to all the other options in this area. We highly recommend UHaul at this location.Georganna B.
I've rented a lot of UHaul trucks, this was by far the worst experience everBRADLEY C.
El cliente no dejó un comentario.Michael L.
We were first-time haulers and everything went smoothly. They assisted us with the hookup and explained everything.Michael A.
The service was fast and friendly. This is now my go to spot!VALERIE S.
El cliente no dejó un comentario.Linda C.
Fast, efficient, friendly service great costumer service!!James M.
El cliente no dejó un comentario.Zoe Z.
Everything went will. No need for improvement as far as I'm concerned.EDWARD D.
They called and said pick up the truck at 8:00 AM' Went there, nobody there. Came home and called and they said 9:00. My friend had a doctor appointment so we couldn't get back there until 10:15. Then they needed a contact phone # which I did not have with me. Sent friend back home to get it. He called twice and they didn't answer the phone, so he drove back into town.Susan C.
El cliente no dejó un comentario.Christine B.
El cliente no dejó un comentario.Donald C.
El cliente no dejó un comentario.Linda P.
El cliente no dejó un comentario.Bryan Matthew H.
El cliente no dejó un comentario.Mark R.
El cliente no dejó un comentario.Armando L.
El cliente no dejó un comentario.Steven P.
El cliente no dejó un comentario.Ronald R.
El cliente no dejó un comentario.William C.
El cliente no dejó un comentario.Lynn U.
Once again I was blown away by the professionalism of this U-Haul location. I felt like a long haul trucker pulling such a fine piece of equipment across the state. The kind, friendly and knowledgeable staff along with their sweet shop kitty helped make my move all the better.Aaron S.
El cliente no dejó un comentario.Shirlee K.
El cliente no dejó un comentario.Justin W.
El cliente no dejó un comentario.RODERICK M.
El cliente no dejó un comentario.Scott M.
Very helpful!! Turned out we needed bigger size trailer than we ordered and they took care of it. Great customer service!Steven M.
El cliente no dejó un comentario.ROBERT DANIEL T.