Customer Reviews for 4 Corners Riversports
(Distribuidor de U-Haul del vecindario)

1,315 comentarios

360 S Camino Del Rio #100   Durango, CO 81301
(Across from Office Depot)

(970) 259-4568

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(970) 259-4568

360 S Camino Del Rio #100
Durango, CO 81301
(Across from Office Depot)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Dale G. 
Clasificación:
5.0

Drop off was nice and quick, was in and out in less than 5 minutes. ¡Gracias!

Jason T. 
Clasificación:
5.0

Easy & quick pick up / drop off.

Adam W. 
Clasificación:
5.0

All okay in Durango CO DROP OFF.

DONALD H. 
Clasificación:
5.0

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD R. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRENDA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODOLFO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samtha S. 
Clasificación:
5.0

I was switched around 3 times to different Uhaul locations and no one told me. It was frustrating. I liked the 4 core sis riversports once I got there. The gentleman who assisted us was very thorough and friendly.

PRISCILLA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL ANN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie B. 
Clasificación:
5.0

All was good. No packing supplies.

ROBERT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RALPH C. 
Clasificación:
5.0

Friendly, prompt service!

Susan E. 
Clasificación:
4.0

They had the wrong starting mileage on the contract resulting in about an $11 overcharge on the mileage. I only drove the vehicle 10 miles.

Mary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

Everything went very well.

Anne D. 
Clasificación:
2.0

The outside of our truck was filthy. We got pulled over because you couldn't read the plates. And the inside smelt like cigarettes. We were hoping to get some kind of discount or refund since we didn't have a great experience.

ALYSSA H. 
Clasificación:
5.0

They were very helpful because our order was “lost” in the system and even we didn't see it when logged in and tried to get roadside assistance on the trip.

JOHN C. 
Clasificación:
5.0

The drop-off was after hours but I have dropped off in person and has always been very satisfied thank you U-Haul

RONALD P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elizabeth Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce S. 
Clasificación:
3.0

I received adequate attention when I was at this U-haul office but when leaving a message with one of their employees, I was less than satisfied since I had to physically go to the office to make sure that my reservation was in place. The person (woman that I didn't get the name of) never relayed my message to the person I asked her to give my message to. Communication is key and I didn't find that this location gives much value in phone communication so I always made sure to show up physically to get any questions answered.

Judith P. 
Clasificación:
5.0

Excellent helpful customer service.

MARTIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GAYLE B. 
Clasificación:
5.0

The young man who helped us when we returned the trailer is to be commended. He was very helpful and seemed concerned that we had problems with the tire. We had no problems with being reimbursed for the tire. He was very pleasant and a credit to your company!

DARLENE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy M. 
Clasificación:
3.0

the ws wiper broke in a downpour

David E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Audrey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

No comment

JUSTIN C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudia P. 
Clasificación:
5.0

Easy return.

DONALD W. 
Clasificación:
4.0

El cliente no dejó un comentario.

jim K. 
Clasificación:
4.0

This is not a big deal but while the credit card machine showed that it accepted touchless entry I was unable to get it to work and the clerk seemed to totally not understand the equipment.

Dennis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARLENE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN N. 
Clasificación:
5.0

I dropped off after hours and everything went smoothly.

Andrea K. 
Clasificación:
5.0

Clerk was nice and courteous. Helped us backup and connect the transport. Explained everything to us and wished us a safe trip.

Lonny B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK M. 
Clasificación:
4.0

The cab had a strange smell but the overall experience was fine.

Chris R. 
Clasificación:
5.0

I used this outlet after bad experiences at another outlet in Durango. This place was MUCH MUCH better. Much more organized and competent. Much more customer oriented.

RICHARD F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne D. 
Clasificación:
5.0

Great customer service.

JESSE B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Julie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry E. 
Clasificación:
5.0

Short on staff but super helpful and quick. ¡Gracias!

Laura C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Edward G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY B. 
Clasificación:
5.0

Can't say enough about how helpful and knowledgeable Brian was. He really went over and above with the customer service. Thanks, Steve

Steve O. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD N. 
Clasificación:
5.0

The 800 number for uhaul was horrible. They underestimated our move and on the last day I had to scramble for an additional trailer to hook up to the 15'er which was still not enough for the move. I had to leave several items behind.

Dennis K. 
Clasificación:
1.0

The guy running that location called my emergency contact 5 times at 4pm to stress to them that they need to contact me and tell me to hurry up so that I can make my 4:45pm drop-off time. He also said that if I didn't that there would be enormous fees involved. This guy also told me that he did not care that there was flash flooding rain and lightning and that I "need to get everyone I know in town to hurry up and come help unload even if it is raining because the truck has to be back at exactly 4:45pm" Pretty dangerous for an employee of uhaul to demand such a thing when there is life threatening weather conditions. I plan to call Monday to make a real complaint. There is a reason this location has only 1 star on google.

Rovell R. 
Clasificación:
5.0

Very professional!

AUGUSTINE N. 
Clasificación:
5.0

George was very courteous, friendly, helpful and patient. He was very knowledgeable and an asset to U-haul!! Would do business with them again.

Nancy K. 
Clasificación:
2.0

Was billed a “flat tax” on top of regular tax. Attendant was not very helpful

Michael T. 
Clasificación:
3.0

El cliente no dejó un comentario.

KEVIN F. 
Clasificación:
4.0

Everything went smoothly! Thanks!

Silvelin M. 
Clasificación:
3.0

The online pre checkin is not effective. I reserved for 9:00 and still didn't get out of there until 9:30. The store didn't open till 9:00 and that is not convenient for folks who want an early start. When I let the person know I had checked in and thought I paid the response was Well you didn't so you can either pay and rent or not rent it's up to you. If a customer gives you feedback that something isn't working right that should not be the response. Especially when your late to open your doors.

Taylor H. 
Clasificación:
5.0

We dropped off our rental at this location. We did it after hours and the experience was a breeze.

RICHARD O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS V. 
Clasificación:
5.0

They were great.

KATHREN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARCI M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Margaret G. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN W. 
Clasificación:
5.0

Nothing, everything was great.

Chance S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth P. 
Clasificación:
5.0

great experience

Steven H. 
Clasificación:
5.0

El cliente no dejó un comentario.

lori C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol M. 
Clasificación:
5.0

George ( I believe that was his name), who checked the trailer back in was very helpful. He made the process easy and smooth. I arrived at 3:45pm, which I think was just before closing at 4pm and the site was clearly open and ready to assist me, which, *gasp*, was on a Sunday and in Durango to have someone ready/willing/able to perform their job this close to closing on a weekend is almost unheard of. Highly recommend!

John B. 
Clasificación:
3.0

El cliente no dejó un comentario.

RHETA V. 
Clasificación:
5.0

Staff is great!!

Audrey S. 
Clasificación:
1.0

Wouldn't check us in and we needed refund 4 boxes that were in the vehicle. Never answered phone the 9 times I called

CANDICE E. 
Clasificación:
3.0

It was a little hard to find where to go.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER M. 
Clasificación:
3.0

Having to call a 1-877 # for drop-off location was not inviting ?

ROY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

david C. 
Clasificación:
5.0

The young man at 4 corners river sports was attentive to my concerns about the damage. He inspected the trailer and said that we were not responsible for the pre existing damage. He was very courteous and helpful. We informed him of the haul blankets that we left in the trailer.

John C. 
Clasificación:
1.0

They will tell you that you can drop it at a location. Once you arrive they will say can't drop it there and try and offer a small $ to drive 100 miles out of your way. The worst part is the guy who answers the phone is a smart ass. Told me if I wanted to make a new computer program to go for it. He's lucky I can't go see him today and teach him some manners. If I was his boss he would be looking for work.

Kevin S. 
Clasificación:
1.0

George, the check in attendant was absolutely horrible. I came in, being my happy self, greeted him by saying "hey there big dawg"! He relied, "don't call me dawg, it's disrespectful, I've fought people for that". Completely ruined my experience. The truck was nasty, full of dog hair and oil in the back. Then after I dropped the truck off he called me and yelled at me for 10 minutes, telling me "I have your address, I know where you live". I will be placing a call to the corporate office first thing on Monday morning. George needs to find another job, preferably not one in customer service. I am so incredibly angry and has made me rethink my business with this location. These calls hopefully are recorded and I would honestly like a refund for the dirty truck and horrendous customer service.

ANTHONY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CODY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ginny D. 
No se han enviado comentarios para esta ubicación.

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