Comentarios del cliente para 24/7 Gas Plaza

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de 24/7 Gas Plaza

Grado total:

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KEN D. en

Grado:

I first tried to book online but your system would not allow. I then went to the location where booking took 45 minutes due to the inexperience of the agent and issues with the system. On return I waited 30 minutes for my check in to be processed and the balance of my deposit returned due to issues with your system. After a day of moving furniture I could wait no longer so left with the agent's promise that the balance of my deposit will be available for pickup. We'll see. Not sure I will continue to be a U haul customer in the future. Way too much wasted time.

John B. en

Grado:

El cliente no dejó un comentario.

Michel P. en

Grado:

El cliente no dejó un comentario.

Antony J. en

Grado:

El cliente no dejó un comentario.

Sarah R. en

Grado:

I have booked a truck on July 31st at the Peladeau auto in Vankleek Hill! When I got there the morning of Aug 17th.. the guy told me that they didn't have a truck! He told me to call the location in Hawkesbury! NOT HAPPY about the service there!! They should have called the day before to let me know that they didn't have a truck and they didn't tried to accommodate me as best as they can!! When I got to the hawkesbury location... waited about 45 minutes before getting served! I lost an hour of my day to wait in line and be even more disapointing in UHAUL!! I will never book a truck with Uhaul again! Very poor service and the persons wasn't helpful! I also paid too much because originally I was supose to bring the truck back in Ottawa but I had to bring it back to Hawkesbury!! Again very unsatisfied with Uhaul, will never recommend this company to anyone and will never rent a truck from you guys again!

Francois G. en

Grado:

El cliente no dejó un comentario.

Daphne L. en

Grado:

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Pierre A. en

Grado:

El cliente no dejó un comentario.

DANNY M. en

Grado:

El cliente no dejó un comentario.

Mathieu B. en

Grado:

Lieu malpropre, mais personnel courtois.

Natacha S. en

Grado:

the people who work at the gaz station on John St in Hawkesbury are retarded. I was there for 1 hour when I returned my truck. Ridiculous to have to wait that long. Plus the overcharged me. I was so tired of dealing with a stupid person that I left and stop arguing with them

Karelle D. en

Grado:

A faster system to get your equipement we were there for and hour just to get a tow dolly. Very long

Jonathan L. en

Grado:

Everything went the way it was suppose to! Good service, fast and easy to understand!

stephane S. en

Grado:

El cliente no dejó un comentario.

Jocelyn R. en

Grado:

Maintain you trucks, clean your trucks. Stop acting like you have monopoly even if you have. Have higher standards for you agencies and the people they hire.

Dany T. en

Grado:

El cliente no dejó un comentario.

GILLES C. en

Grado:

The people were friendly, but the van was dirty in the front. I've had tree bad experiences with Uhaul one after the other, especially the two last ones. One truck smelled because it was burning oil. We were breathing all this crap. Plus the truck was shacking like crazy. We were not sure what the problem was, but it was for sure either the brake system, callipers, rotes, ball joints in that area. We had to drive back very slowly. I had called Uhaul with the problem, but the company they hired to come and tow the truck told us that we would have to remove all of the furniture from the truck in order to tow it and that would have been an impossibility unless Uhaul would have paid for all the trouble in which I'm sure they would have never done, and knowing full well the situation, they did not mention that option. We managed to bring the truck back safely by driving it slowly. The other last situation is that the truck again smelled like oil, but not as bad, but this one for whatever reason release heat into the cabin even dough the heat, the fan were shut and the temperature was at cool. Even with the window open on that very nice sunny day, the heat was still pouring in and so we decided to put the AC on which cost us more in gas as a result. Uhaul is surely the poorest rental truck company and what I mean by poor doesn't mean they don't have money, they do, but poor in quality control at all levels of the business. I would not recommend that company for first pick unless there was no other way financially and or availability from other companies. The disappointing too is that no compensation was offered and given as a result that was from their poor maintenance and poor quality control on their part. Shame on you Uhaul for not stepping up to the plate and compensate me for the bad experience. Gilles Cadieux

gilles D. en

Grado:

El cliente no dejó un comentario.

Mario G. en

Grado:

the electrical wiring dis not work.but was able to get a new one . very busy at that location.there was only one person attending the customer . need probably a second person during busy hours.Othewise good services

stephen L. en

Grado:

The trailer 5 by 8 caused a short circuit on my truck. I have to go to the dealer to fix that.

Jean S. en

Grado:

El cliente no dejó un comentario.

Zoé V. en

Grado:

El cliente no dejó un comentario.

Philippe N. en

Grado:

Mauvais service personne ne m'a donner de l'aide on m'a laisser faire seul

Matthew M. en

Grado:

El cliente no dejó un comentario.

antonio M. en

Grado:

Pay a fair salary to a normal people. We find a third world people in this third world locations .

Denis R. en

Grado:

El cliente no dejó un comentario.

Jeff D. en

Grado:

I was very pleased with the pickup and drop off locations. But unfortunately. Russel was not my preferred location. And was a 70 km drive for me. This was even more annoying because my preferred location ( prince of whales , Ottawa Ontario ) had a car transport but would not give it to me he argued with us that my pickup location was Hawkesbury. Even after we showed him that Hawkesbury was listed as my destination. So instead of picking up the trailer 2 minutes from my house. I had to drive 70 km. And wast fuel and 2 hours of time. As far as I am concerned I will never recommend your Ottawa Ontario prince of whales location to anyone.

Johanne R. en

Grado:

El cliente no dejó un comentario.

Sean N. en

Grado:

El cliente no dejó un comentario.

Dennis C. en

Grado:

El cliente no dejó un comentario.

Richard G. en

Grado:

El cliente no dejó un comentario.