Customer Reviews for 24 Hr Auto Diesel Repair
(U-Haul Neighborhood Dealer)

160 reviews

375 N 400 W   Fillmore, UT 84631

(435) 743-5176

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(435) 743-5176

375 N 400 W
Fillmore, UT 84631

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Michael Monsen 
Rating:
3.0

When I finally got my truck after 4 hours back and forth and 50 miles more driving. I I had to take the biggest truck. You affords it cost more. Then 10 miles down the road a check engine light came on I card roadside service that did not seam concerned about it.so I drove over 100 miles that way.

Ronald Solt 
Rating:
5.0

Can’t believe how much the rent went up in a year paid twice as much to get home then it did as getting their . Will be using my own equipment for now on

robert rese 
Rating:
5.0

Customer did not leave a comment.

Matthew Mcginnis 
Rating:
5.0

Customer did not leave a comment.

perry bellah 
Rating:
4.0

Customer did not leave a comment.

Jason Brunson 
Rating:
5.0

Very friendly and got me on the road quickly.

Andrew Rasmussen 
Rating:
4.0

Customer did not leave a comment.

MELVIN BENNETT 
Rating:
5.0

He said hi Ron. And showed me were to park it. And said thanks.

Ron ERICKSON 
Rating:
5.0

Customer did not leave a comment.

Brian Davis 
Rating:
3.0

Customer did not leave a comment.

Steve O'Camb 
Rating:
4.0

Customer did not leave a comment.

SHANE HAMBLIN 
Rating:
5.0

Customer did not leave a comment.

Brian Davis 
Rating:
4.0

Customer did not leave a comment.

KENNETH WRIGHT 
Rating:
2.0

staff seemed disinterested and preoccupied,

Jerry Spencer 
Rating:
5.0

Customer did not leave a comment.

Leonard Garcia 
Rating:
1.0

No one around which was expected for a Sunday. There was no Key Box to leave keys in, sign but no box and no way to call anyone to find out where to leave

duane smith 
Rating:
5.0

Customer did not leave a comment.

ERIC HANSEN 
Rating:
4.0

Customer did not leave a comment.

Alex Eaton 
Rating:
2.0

Customer did not leave a comment.

Greg Prows 
Rating:
4.0

Did not return to Utah. Was returned in Chanute ks

Alexandria Collins 
Rating:
5.0

Customer did not leave a comment.

James Reynolds 
Rating:
5.0

Customer did not leave a comment.

Joe Flynn 
Rating:
3.0

Check the hitch! We let the guy hook us up thinking he had it all under control. 4 blocks later we hit a bump and the hitch flew off and hit our bumper. I’m glad we weren’t going too fast or it would have been a mess.

Travis Hebbert 
Rating:
5.0

The Local guy was great, corporate was terrible. I kept it longer than I expected. I called the Local guy, to let them know? then corporate sent me a threatening email, saying I have stolen their trailer, go to hell corporate!!

Matthew Bell 
Rating:
5.0

Customer did not leave a comment.

Andrea Timmers 
Rating:
5.0

The attendant met me early and got me situated so I could make an early appointment. Much appreciated. All in all, a pleasant experience.

Stephen Anderson 
Rating:
5.0

Customer did not leave a comment.

Ron Draper 
Rating:
5.0

Great place high recommend

Michael Powell 
Rating:
5.0

Customer did not leave a comment.

Joseph flynn 
Rating:
5.0

Customer did not leave a comment.

raul ruvalcaba 
Rating:
2.0

My left trailer signal didn’t work I’d also consider having you employees move alcohol out of consumers sight

kaycee eggleston 
Rating:
5.0

Thank you 🙏

Mack Barnhardt 
Rating:
5.0

None

William Morgan 
Rating:
5.0

Customer did not leave a comment.

PA MOUA 
Rating:
5.0

Customer did not leave a comment.

Armen khalilian 
Rating:
5.0

Customer did not leave a comment.

Conner Flynn 
Rating:
5.0

Customer did not leave a comment.

BILLIE SPEARS LLOYD 
Rating:
5.0

No personal present at Auto Diesel Repair was close at the moment at drop off. But clean location would recommend it.

JOSE ESPINOSA DAVILA 
Rating:
1.0

Rental truck was very dirty and the location we rented at was very poor. We never got our furniture blankets either.

Christal Carlson 
Rating:
5.0

Customer did not leave a comment.

janus Bingham 
Rating:
4.0

Customer did not leave a comment.

Jerel Johnson 
Rating:
5.0

Customer did not leave a comment.

Juan Bastian-Gonzalez 
Rating:
5.0

Trucks are very clean. Just need more

Joe Flynn 
Rating:
1.0

They were supposed to be there at 9:00 AM and they showed up about 15 minutes late. They did not explain to me over the phone that I needed to supply my own hitch so I had to buy one because mine was sitting at my house 35 miles away. Poor service.

Philip Burton 
Rating:
5.0

Customer did not leave a comment.

Debra Anderson 
Rating:
1.0

The Truck size I reserved was not available. My only choice was to take a 15 ft truck instead of the 20 ft that I reserved and needed. I had to make an additional 16 hour round trip and rent an additional trailer in order to make my move to Montrose, CO.

Albert Potwin 
Rating:
5.0

Customer did not leave a comment.

KEVIN PECK 
Rating:
5.0

Joe Flynn was great to work with. We appreciate local business and the friendly service.

Bobbette White 
Rating:
3.0

Customer did not leave a comment.

Robert Brod 
Rating:
5.0

Customer did not leave a comment.

Cheryl Flynn 
Rating:
5.0

Nothing

Matthew Findlay 
Rating:
3.0

I’m not very happy cause I got a uhaul on line last night and did the pick up the uhaul and the place where I would drop it off and it was $245 I call this morning To go get the U-Haul at 11o’clock this morning and they said they don’t have a U-Haul there so theyGave me the 1877 number and I called them and they said they don’t have a U-Haul the nearest U-Haul is an hour away from me and they don’t even open until 3:00 PM that’s kind of ridiculous that you have an online website where you can get a U-Haul but then when you go to get it there’s not one there so now I have to change everything that I’m doing with my moving plans because of this mess up

Matt Findlay 
Rating:
5.0

Customer did not leave a comment.

Amy Wiscombe 
Rating:
3.0

Once we clearly understood how to get the truck without anyone there it was great. Good thing I’m tech savvy.

Sherry Reep 
Rating:
5.0

Joe and toby were super! Very helpful!!😊❤

Jill Leatham 
Rating:
5.0

Amazing people , and amazing service. Thank you

Angel Harding 
Rating:
5.0

Customer did not leave a comment.

Joseph Flynn 
Rating:
1.0

Have someone actually working during business hours. There was an open sigh in the window and a hand written note that said ring bell if doors locked. The doors were locked, no one answers the bell and when we called he said no one was working and just drop dolly by telephone pole. This was Saturday, the 17th at 10 AM. However it looks like I didn’t drop it off until 3 PM on the 18th.

DANA LYNN BLACK 
Rating:
5.0

Customer did not leave a comment.

joe Flynn 
Rating:
5.0

Customer did not leave a comment.

joe Flynn 
Rating:
3.0

When I arrived for drop off, the sign on the door indicated to ring the bell if locked, which I did, twice,,, I cou clearly hear people talking inside the office 🙄, and I'm a little hard of hearing too ! lol. So the left the key in drop box and left. Later, I received email receipt indicating an additional charge .The previous day I had communicated with a representative who offered to refund a portion of my costs because of a series of U haul based problems. I was very happy about that , I actually never asked for that courtesy, as seniors, my wife and I were making a life changing move in the first place, so even with no mistakes it was a difficult trip. Anyway, I responded back to email charges and the representative apologize and removed the charges, faith has been restored thank you! Will be better when my money appears back in my bank, but I realize it takes a few days. Thanks again 🙏 overall ,U haul is still my choice.

Thomas Ramirez 
Rating:
5.0

Customer did not leave a comment.

Barbara Joseph 
Rating:
5.0

Customer did not leave a comment.

richard Cahoon 
Rating:
5.0

Customer did not leave a comment.

Trisha David 
Rating:
5.0

Very easy and accommodating

Patrick Grogan 
Rating:
1.0

I would recommend that you change this location to another business. The person Was uncooperative and very unpleasant. He did not want to be bothered.

dale Richardson 
Rating:
4.0

Customer did not leave a comment.

William Morgan 
Rating:
3.0

Customer did not leave a comment.

Arthur Kilgore 
Rating:
5.0

Customer did not leave a comment.

Carrielynn Woodbury 
Rating:
5.0

Representative was very helpful and courteous!

Vincent Dreyer 
Rating:
5.0

Customer did not leave a comment.

Jj Walden 
Rating:
5.0

Customer did not leave a comment.

Tony Uriostegui 
Rating:
1.0

Very Poor Customer Service. Turned in key to person at Front Desk an hour and a half before time due back and truck was not checked in till a day later! Credit Card charged for this also!! Complete Idiots!!! Where is my refund for this Brandon Ash? Still haven't heard back from you, or your Supervisor...

Todd Eckhoff 
Rating:
4.0

Customer did not leave a comment.

Paul Barney 
Rating:
5.0

Customer did not leave a comment.

joe flynn 
Rating:
4.0

Joe and his staff were beyond helpful. They were truly the highlight of a bad situation. My only complaint was that the truck was dirty. At very least, clean the windshield....

Rob Silver 
Rating:
5.0

Customer did not leave a comment.

Jared Lovell 
Rating:
5.0

Customer did not leave a comment.

Troy Brady 
Rating:
1.0

YOU gave me 5 different reservation times before I actually picked up the trailer , NO ONE was at the U-Haul office , your rep on line chat said there would be NO CHARGE for A 2 day use , I'm still getting CHARGED , NOT HAPPY

Samuel Hess 
Rating:
3.0

Make sure all lights work

Norbert Larsen 
Rating:
1.0

I dont recommend dealing with the owner at 24hr Auto diesel repair and towing very unprofessional and very rude to Customers I had nothing but problems picking up the uhaul I will never give him my Business again.

Melissa Clark 
Rating:
5.0

Customer did not leave a comment.

joe flynn 
Rating:
5.0

Customer did not leave a comment.

David Morgan 
Rating:
5.0

Customer did not leave a comment.

Michael Peacock 
Rating:
4.0

Customer did not leave a comment.

paul kitchen 
Rating:
3.0

Show a little interest in helping the customer to reduce waiting time

Robert Chevalier 
Rating:
5.0

Customer did not leave a comment.

joe flynn 
Rating:
5.0

Customer did not leave a comment.

Richard Herbst 
Rating:
5.0

Customer did not leave a comment.

nathan porter 
Rating:
5.0

Nothing, The manager was great and has been going above and beyond trying to help get the hold on my credit card released since it’s been almost 3 weeks and everything has been returned and paid for.

Amanda Jenkins 
Rating:
1.0

Brights didnt work which was awwwwesome trying to miss the Elk. Also a nice surprise when I went to switch them on and it went completely black! Also the gas cap and neck was messed up that I had to hold the pump handle at like 1mm to pump gas. It took 20 mins to fill up every time. It made my already shitty trip even worse. So, thank uhaul!

Michael rogers 
Rating:
5.0

Customer did not leave a comment.

Dan White 
Rating:
5.0

Customer did not leave a comment.

Barbara borschel 
Rating:
5.0

It was a perfect experience

Carla hanna 
Rating:
5.0

Fillmore Uhaul was the ONLY positive experience I had with Uhaul. Fillmore Uhaul did EVERYTHING they could possibly do to correct corporate Uhaul's callous disregard for their customers. If you are unable to do business with Fillmore Uhaul, then rent from Penske. You have been warned.

LISA PAPADOPOULUS 
Rating:
1.0

Treat customers as if they actually ARE important to you. For example, when our 26' truck (with 170,000 miles on it) broke down halfway thru our 1,700 mile cross-country move, you should have listened to what we the customer needed rather than TELL US what our options were. Finally, change your phone greeting which says "In order to keep our promises to you..." because YOU DO NOT KEEP YOUR PROMISES. For example, you "promised" me a truck with 40k miles on it for such a long distance move, but you gave me one with 160k miles on it. When I made you aware of your mistake, you DID NOT exchange the high mileage truck with the low mileage truck. You simply said, "sorry." I could write pages of "promises" you did not keep with me the customer. I will NEVER employ Uhaul again.

Lisa Papadopoulos 
Rating:
4.0

Susan was a great help

roger mathews 
Rating:
3.0

Customer did not leave a comment.

Harold Daniel 
Rating:
5.0

Great service

Matt Dawson 
No reviews have been submitted for this location.

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