Customer Reviews for 1280 Allerton Inc
(U-Haul Neighborhood Dealer)

Clasificación:

5.0

Good service and updated Van.

Clasificación:

1.0

My recent experience at your facility was completely unacceptable. I was overcharged for my rental and despite multiple requests, have yet to receive a final, itemized receipt. The location closed early, preventing me from returning the truck as scheduled, and the hand trucks I ordered were not available. I was assigned a larger truck than I had reserved, leading to unnecessary fuel expenses, and the truck's side mirror was cracked, posing a safety hazard. To add insult to injury, an additional $120 was charged to my account without any explanation. This combination of overcharges, lack of transparency, equipment issues, and disregard for customer service demonstrates a severe lack of professionalism and respect. I demand a full refund of all overcharges, including the unexplained $120 fee, a formal written apology, and immediate corrective action to prevent similar experiences for future customers.

Clasificación:

5.0

The service was very good. The young lady there helped me in my enrollment and she helped navigate me through the steps if I got stuck in the application process. It was very streamlined and I would definitely go again. Thanks for everything.

Clasificación:

5.0

Muy bueno

Clasificación:

2.0

No customer service or customer appreciation No greeting

Clasificación:

1.0

They are thieves. Overcharged my cc three times. Refunded me the 1st overcharge then charged my cc two (2) additional charges. They are thieves. I would pull my busin

Clasificación:

3.0

The Van I Rented Was Very Filty, Had Open Containers From Previous Renters, Food Crums All In The Van, Radio was Not Working, They Gave It to Me With Low Air Pressure On The Driver Side Back Tire Had 20Psi, The Did Provide The Air But It Was Inconvenient, But It Did Get The Job Done

Clasificación:

2.0

Representatives that work at this location needs training

Clasificación:

3.0

I was charged $50 for gas and i see the reciept is marking empty on the gas. However, i not obly paid for gas and put it way above the limit and I also have the reciept for it. Can you please fix this issue and refund the gas fees?

Clasificación:

4.0

Customer service was great

Clasificación:

3.0

They didn't have the van we wanted and had to a truck which needed an oil change - that made us feel if the truck was going get stuck somewhere - they didn't have any of the items we asked for (ie. dolly, furniture clothe) - The price was more than what the original total was when ordered on line.

Clasificación:

1.0

Gas was on point and they said it was not half they lie

Clasificación:

5.0

Thank you 🙏 that’s all I have to say