The pick up and drop off process is horrible
Yogeswara r
Pack & Parcel
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in McKinney, TX 75070
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Have the truck ready to go at the scheduled time.
CHARLES IChanged pick up location to a place that didn’t offer 24/7 pick up. Called to confirm the change and that everything would be there but showed up at 6am for pick up but couldn’t get the truck or our moving materials. After calling support he said he would apply a credit of $50 for the guaranteed pick up but that credit was never applied. When we arrived 3 and a half hours later when the store opened to pick up the truck, they didn’t have half of the materials we ordered but we were still charged full price. I called customer service and spoke to the manager of the store several times but no one would help us. Very very disappointed with my U-haul experience and will try to avoid their services unless I’m left with no other options. I want to make it Clear that Pack and Parcel was not the problem! It was the complete overlook of any details about the pick up and change of location by U-haul. The employees and manager of Pack and Parcel did everything they could to help.
JACOB NThe checkout on the app was annoying. Asking for photos then asking how was your experience questions made me think the photos was over so I drove back to drop off the keys which is far from where the trucks are kept. Then it asked me for more photos and I had to drive all the way back to the truck. Maybe do all photos at the same time. Before asking questions.
Micah LNeed a drop box for keys. Business closes to early on Saturday
micheal g