When I first went in the agent asked if I could wait while he takes care of a semi? I said sure. Another customer came in and said he waited over an hour for service, and decided to wait in his car. I told him I would come back later. Think the site was under-staffed.brian H.
Trailer Rental & Towing in De Pere, WI at U-Haul Moving & Storage of De Pere
De Pere, WI 54115
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en De Pere, WI 54115
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
A strap was broke but I would have to say Phil Jackson at the Green Bay location stepped up and helped me out he did a fantastic jobTROY H.
was told we would get a receipt to our email after we dropped off uhaul never received oneBRIAN D.
Great experienceJOHN M.
I always use this u haul. Just easy and no complaints. Just great service.James C.
The check-in individual was great! And went above and beyond!DANIEL S.
Best uhaul place!! Love the personnel. There is a lovely lady at the front that will hypnotize you with her looks.enrrique C.
Easy drop off. Thank you!TYLER L.
I was super impressed by how easy the process was. My only complaint is that when I got there to pick up the truck, nobody was in the store. I waited quite awhile until he came in from outside. Granted, he was working alone & I understand there was work to be done outsidenekrh the trucks so I don't hold it against uhaul. It was a great experience and he was super helpful & friendly (skubal).TRICIA A.
The gentleman working when we returned the truck and needed our storage unit was very nice but soooo slow and so unknowledgeable. I felt a little sorry for him. I text the manager about it but she never got back to me, no support for the poor guy.CATHLEEN S.
upgrade the equipment so it has modern features such as BluetoothMichael C.
Store manager very friendly and helpfulADAM B.
Service was good but understandably a new employee made errors on my order and it did take longer than expected.DRAKE M.
This was the very best customer service experience I've had in years. I regret I did not see the name of the amazing young woman working but she was by far one of the most friendly, positive and accommodating person I've encountered. If you have the opportunity give her a raise and treat her as well as she treats your customers. You don't want to loose this great team member. I am a retired VP for HR for 35 years. I'd hire her in a hot minute!!DEBORAH M.
I love the office manager there. She was very kind and polite and helpfulALBERTO A.
Nathan had great customer service, was friendly, engaging, and informative. He deserves a promotion!JACOB L.
Only one person working on Saturday morning, took 30 mins waiting to pick up my trailer even though I already had reserved.adam B.
Fast check-out is awesomeIRENE M.
The service representative was very nice and professional. She even helped us find a new drop off location b/c the first drop off location was vague and quite frustrating. It was located at 7320 Florist Ave. The outside notification on the gate was wet, smudged and illegible. Things to improve: 1. Inform customers the difference between a drop off and what that entails compared to returning the truck to an operation such as the one on Good Hope Road. There are customers who are technically challenged that others. With the drop off process, I wasted 2 hours b/c the process lacked quality and clarity. 2. Ensure that the information that is communicated via phone is the same information that is placed on the final contract. I was quoted 137 free miles but the contract said 127 free miles. Unfortunately, I did not review the contract closely before leaving the pick up area b/c I trusted Uhaul agent that I spoke to over the phone. Nevertheless, I had to paid extra for the miles that I did not have knowledge of. This is a small matter but the principle is greater than the amount and that principle is trust.BRUCE C.
Thank you! Incredible experience all around!!SARAH C.
Over all great location, only down side was the rental rate. I had the equipment for 26 hours and was billed for 48.Nicholas G.
This rental was excellent. The truck was pretty much brand new and very comfortable, and it was a marvelous tow vehicle. In addition, despite requesting a pickup right at 7 am when the location opened, the manager (Kayleigh, who was extremely helpful) had the auto transport hooked onto the truck with everything ready to go.Nathan J.
DON'T CHARGE ME FOR EQUIPMENT I DID NOT RENT. DON'T UP THE CHARGE FOR MILEAGE FROM $0.69 TO $0.99PHILIP W.
Nathan was helpful even after the rental. Great employeesLUIS H.
Price and flexability to return Item.MICHAEL B.