Customer Reviews for ZZ Auto Service Center & Storage
(Distribuidor de U-Haul del vecindario)
Bunker Hill, WV 25413
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 2 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Courteous, professional and very helpful!JERICCOBACANI L.
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.Christy C.
El cliente no dejó un comentario.bill M.
This is the friendliest and most helpful place I have used for U-Haul rentals.JEFF P.
El cliente no dejó un comentario.ERIN H.
El cliente no dejó un comentario.MICHAEL TIMOTHY H.
El cliente no dejó un comentario.Sandra P.
El cliente no dejó un comentario.Barry A.
El cliente no dejó un comentario.Troy W.
El cliente no dejó un comentario.Chris R.
El cliente no dejó un comentario.TIMOTHY JAY K.
Extraordinario servicio al clienteALAN F.
El cliente no dejó un comentario.MICHAEL S.
El cliente no dejó un comentario.Paula Lynn E.
El cliente no dejó un comentario.JIMMY B.
El cliente no dejó un comentario.Marshall N.
El cliente no dejó un comentario.Earl F.
El cliente no dejó un comentario.JOHN D.
Trailer was parked in 2 inches of mud, full of snow!! Needless to say, shoes and interior are mud covered!!!stacy B.
Everything went smoothly, very great full for the second day availability to keep the vehicleSandra E.
Pick up location was not the same as they told us. Drop off took over 3 1/2 hours one place was closed before the time they said they were one place told us they wouldn't do any dealings with U Hall ever again they told us of another place that may be open got there it wasn't open they didn't want to let us leave the truck there because their GPS said we were a mile and a quarter away from where we were supposed to be offeredTo take it up the road and leave it after 45 minutes we got it settled with a representative on the phone ridiculousJOHN ARTHUR JR S.
El cliente no dejó un comentario.Norman W.
This was not the pick up location that was initially assigned to me. It was supposed to have been in Winchester.CHRISTOPHERBROWN N.
El cliente no dejó un comentario.Leonard Thomas I Y.
El cliente no dejó un comentario.PETER C.
El cliente no dejó un comentario.Kyle Kekoa J.
El cliente no dejó un comentario.Albert C.
The rental of the U-Haul trailer went very smoothly with ZZ auto. They where very customer friendly.Bruce T.
El cliente no dejó un comentario.Koryn R.
My credit card was charged a 'drop off' fee. In effort to avoid the additional fee, I called U-Haul (spoke with a live person), left a voice mail at ZZ Auto, as well as texted them (and received a reaponse) about my timely drop-off to their lot. AND I STILL GOT CHARGED A FEE. Auto check-in or check-out do not always work on our new smart phone technology, yet the auto billing seems to work seemlessly every darn time! Thanks U-haul for wasting a phone call to customer service today (which took over 10mins) whereby I was transferred to another Dept, then still placed on hold for another 10mins. I give up... it's RIDICULOUS.Lisa H.
El cliente no dejó un comentario.Tracie T.
El cliente no dejó un comentario.Sylvia S.
RUDE AND TRIED TO OVERCHARGE ME!!! Whomever answered the phone should be fired and put them over charging me off on UHaul without trying to figure out the problem that UHAUL created!!!richard F.
Thank you so much everything worked out great and staff was extremely helpfulJames J.
Not be so stuck upKURT R.
El cliente no dejó un comentario.J M T.
I feel they need to let the customer know the full rate charges of the truck. I was told $19.95 for 24 hr plus $1.29 for each mile driven. Was NOT told you had to pay for fuel on top of it. I hate hidden fees. When you rent many are rushing to get the job done and over with. Dont have time to sit and read the fine print. So just tell the customers all hidden fees!CHERYL D.
This was the only location in a ten mile radius that had a tow dolly. I was grateful they had one. Pickup was quick and trouble-free. The young lady I dealt with was pleasant and helpful.Butch H.
Excellent customer service at drop off and pick upBonita Louise M.
Staff went above and beyond excellent customer service.Giuliano M.
El cliente no dejó un comentario.Stephen A.
El cliente no dejó un comentario.GAIL B.
I brought the vehicle back with the same amount of gas I left there with and got charged for fuel. I took a picture of the gauge and mileage because this has happened to me before with rental cars.Paul H.
El cliente no dejó un comentario.BEVERLY D.
El cliente no dejó un comentario.james F.
El cliente no dejó un comentario.Nicole W.
Excellent hours for customers. Friendly service.James K.
El cliente no dejó un comentario.Russell A.
100% satisfaction.James K.
El cliente no dejó un comentario.Derek Andrew J.
El cliente no dejó un comentario.BRIAN O.
El cliente no dejó un comentario.Erica W.
The u-haul establishment at ZZ Auto and customer service was great but the truck in general was bad . Air conditioning did not work in the truck it was really hot And miserable to drive it and the power steering was not working properly and truck Shook when driving and it had a banging noise in the front end under drivers floor . Made my experience as a uhaul renter very bad due to the truck not performing like it should .Anthony H.
Open more Uhaul company stores.LISA L.
El cliente no dejó un comentario.CHRISTY J.
El cliente no dejó un comentario.RUBY F.
Gracias por cumplir las necesidades requeridas ..Jose M.
El cliente no dejó un comentario.Rocco V.
El cliente no dejó un comentario.Greg F.
El cliente no dejó un comentario.Keegan W.
El cliente no dejó un comentario.SUZANNE B.
Rip people offby charging fuel that was NOT NEEDEDJustin A.
El cliente no dejó un comentario.Julie P.
El cliente no dejó un comentario.Maxwell A.
The fuel guage wasn't what was on document I received I mentioned it go the guy that I received. He noted it on my documentation which didn't do any good. Only drove 19 miles put 3 1/2 gallons and was still charged for 4 gallons.JOHN C.
I was not involved with turning in the truck, but heard no complaints from my driver.Virginia G.
The online check in is not very easyJen A.
El cliente no dejó un comentario.BRANDON B.
El cliente no dejó un comentario.REBECCA C.
El cliente no dejó un comentario.HEATHER B.
El cliente no dejó un comentario.bruce K.
Service personnel was helpful and very pleasant.Brenda S.
El cliente no dejó un comentario.WALLACE P.
Top linedonald L.
El cliente no dejó un comentario.CHARLIE F.
El cliente no dejó un comentario.Richard S.
El cliente no dejó un comentario.ROSEMARY H.
El cliente no dejó un comentario.ROGER N.
Brake fluid was leaking out caused the brakes to go out. I had to buy brake fluid to put in this truckKristi M.
This truck was not suppose to be dropped at this location, but my truck order wasn't there so they transferred this truck to my order. I got my truck an hour later than I should have. I don't know who is to blame. The location or the central office cause I set up the order online. The paper, I think, had the start mileage of the original truck because it said 89000 and my truck only had 84000 on the odometer so there was not much chance of me going over the mileage limit. the truck was very muddy inside. the staff was very polite and apologetic.Thomas B.
The pick up location has no hard surface outside where the trucks are parked and when the truck was handed over there eas mud half way up the wheels and the driver compartment floor was very muddy. No attempt was made by the staff to clean it.john T.
Staff should come out and verify mileage, condition, and return of rented items such as dollies and furniture pads upon the return of the rented vehicle.Paul S.
The people there were very nice. I would definitely go there again in the future.Matthew B.
El cliente no dejó un comentario.SUSAN D.
El cliente no dejó un comentario.mary V.
Had a wonderful experience. Will be back to rent from them againDennis F.
After having another dealer not show up to rent the equipment I had reserved UHaul customer service sent me to ZZ Auto. They quickly processed the paper work and had me on the road. Thanks.CHARLES S.
i EMAILED YOU LAST WEEK REGARDING MY BILL. i GOT A QUOTE FOR $110.00. MY BILL ENDED UP BEING $288.00 - I WAS CHARGED FOR STUFF i SHOULD NOT HAVE BEEN CHARGED FOR. I WANT A REFUND AND EXPECT TO BE CONTACTED, AS NO ONE REPLIED TO MY ORIGINAL EMAIL WITH COPIES OF PAPERSDAWN B.
El cliente no dejó un comentario.William P.
I thought the cost of renting a trailer would be $19 and some send but whenever I finish and pay because it's almost $50 I don't understandShandee D.
El cliente no dejó un comentario.Wallace P.
Would like someone to contact me asap about my deposit and give me an receipt for my rental and the amount taken from my accountFAITH M.
El cliente no dejó un comentario.James S.
We was charged for a extra day on our credit card but if we didnt go in and find out what happened they would of kept our money but she said she was going to return it to the cardDennis F.
El cliente no dejó un comentario.Denise J.
Everything went smoothly. Receptionist was extremely helpful with decision of how long to rent unit.TEDDY K.