Comentarios del cliente para ZuKel Sales
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de ZuKel Sales
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Larissa M. en
Great experence, amazing customer service, very helpful and kind and polite. no change was needed
richard H. en
Ron was super helpful and friendly.
Gary C. en
When I made the reservation I was asked where I wanted to pick it up close to my house . They called the day before to say they dropped it off over twice the distance away from my house . That doesn’t make for happy campers. Another call like that will drive me to use another service. I asked why would you ask me if your just going to do what’s easier for u-haul and not your customers. Have a nice day .
Roy S. en
I got a good truck which was well mainttained and was perfict for my needs. the attendent was good and took care of everything. a pleasure to do busniss with. If I need a rental truck agin I will check here agin.
mike L. en
The driver side mirror was loose . I did tell after my trip.
Joe O. en
Nothing. The best experience with uhaul I have had.
Rob G. en
This Rental with Uhaul was the absolute worst customer service I have ever experienced. I will never rent from Uhaul again and will do everything possible to publicly provide negative reviews within my power.
RICKY B. en
Manager was very nice and friendly to work with.
David M. en
Service was great. Friendly staff.
Robert S. en
Nothing to improve. Great guy working there.
Dave P. en
You don’t have to change any thing.
Brian B. en
Nothing to improve. excellent agent at this location!!!
Carlos A. en
Nothing great service and professional
Eli G. en
Thx folks...
John H. en
Great Customer Service!!
Dan C. en
The employee Ron was very knowledgeable, helpfull and friendly.
Deedra R. en
amazing customer service. Ron is the best
Valerie M. en
Thanks Ron for your great customer service!!
Sallysue O. en
This U-Haul franchise is good, not great. My issues came with the reservation, which ended up with me paying fuel costs of nearly $35 due to the vehicle being 80 miles away, and the trailer another 40 miles away in a different direction. Then I had to drive 10 miles to drop them off, even though a U-Haul franchise was barely a mile from our destination. Altogether a terrible experience.
Linda S. en
The rental was quick and the attendant was friendly and careful to make sure the trailer was hitched to our vehicle properly. Good experience!
Lorrie M. en
Ron was fantastic and friendly.All went well and I couldn't ask for a smoother experience!
ALAN S. en
Friendly helpful staff
RJ H. en
don't recall the man's name, slight of build & lived in Rye, CO - who helped us reserve our rental truck @ 4/27/2019 - anywho, GREAT GUY, GREAT SERVICE!!
Lyn B. en
The salesman we dealt with was pleasant and knowledgeable and we couldn't have asked for more! Kudos!!
Moses S. en
Nothing Great SERVICE
ALAN S. en
Amazing friendly helpful staff
Frances G. en
The gentleman Ron was so wonderful and very personable. Just having such a nice guy help us made the experience very memorable and we would recommend your company in an instant. Thank you very much for making our moving experience worry free. Please keep up the excellent work.
Mike S. en
Everything was good
Jerri G. en
THE TRUCK WAS LEFT DIRTY, I DID LET THE GENTLEMAN KNOW BEFORE WE LEFT. EXCELLENT SERVICE, I HAVE USED THIS U-HAUL FOR YEARS AND LOVE IT!
Heather I. en
The guy running the rental place was very helpful and friendly to deal with.
Patty P. en
It would be helpful if they had dollies available as suggested by the phone call center operator,other than that Z.S. did and outstanding job of guiding us through the rental process!
Kendra S. en
The gentleman who helped me didn't go over fuel levels or have me walk the truck for damage. I didn't receive any paperwork with rental info either. The truck sounded terrible and wasn't swept before me. Overall not the best Uhaul experience but it did get the job done. Thanks.
Tiffany M. en
Use the main office in Pueblo. Owner is a real piece of work. The older worker is a sweetheart. Didn’t have the right size I ordered let alone a truck the first day made my moving experience awful!
susan H. en
It was easy fast and same on return. Favorite spot to rent one.
Jackie C. en
The only issue I had was the trailer roof had a small leak when it rained. I let Zukel know when I returned it.
Brandon F. en
So friendly and helpful. I was running late but they worked with me.
AUDELIA D. en
The unmaned station return was lengthy and tedious. Made it the worst part of the experience.
Doris C. en
Outstanding service, went above and beyond. Open on Sunday - that is a huge plus. Best service location in Pueblo, CO....will use again. Thank you.
Jacob V. en
Very kind and helpful staff. I was thoroughly impressed with their customer care. It's scary moving from far away and things don't go right. They made us feel more secure and I'm very grateful.
Christopher G. en
Good customer service
jill J. en
Manager was extremely nice and welcoming! He was also this nice when my son rented from him. Don't lose this guy - he's GREAT!
Tyler S. en
Not properly prepared, not clean, and equipment not properly checked/maintained. Gave us truck that shouldn't have been on the road. Could have killed and injured not only ourselves and our, children but possibly also other drivers on the road. Teach all Uhual persons to properly install trailers and check that they work properly.
adam W. en
uhaul has changed over the years, for the better. I rented a truck 23 years ago and it was a horrible experience. I rented a trailer this time and it was amazing! thanks so much!
Ann W. en
The guy when I rented was ok but he didn’t explained to me the policy of returning. Since I couldn’t return the truck in Denver because Good will would not take appliances so I have to drive back to Pueblo to drop off the appliances. When I returned the The this guy name Scot was not friendly st all. He was on personal cell phone n would not get off. He just signal me to drop off the key on his desk and said he will take care of it later. I didn’t know that they charged me double for returning back to the same place I rented because I couldn’t drop off the truck in Denver. When come back to talk to them this guy Rick told that way it is. I said no one told me about if in case I couldn’t return the truck in Denver I thought the fee should be the same but just added the milages. I think your practice is very unfair and cheating the unknowing customer like me. I not recommend Uhaul to anyone!
Shirree S. en
being charged for mileage i did not use
Andrea R. en
I rented 2 times recently the first one had a better radio, and was better overall. The second one had a radio that was hard to control. Also the second one seemed to have an issue with the transmission.. it didnt shift as soon as it should have. One thing that bothered us is having the dolly on the inside of the truck...it was in the way, and we had to be careful not to break the tie holding it. I had my own dolly, and they already offer a dolly when you're getting the truck.
ALAN S. en
I use this location several times a year. Always great service.
Andrea R. en
I would've been better not to have the dolly strapped inside the truck. It was in the way, and they already offer a dolly rental. If we would've accidentally broke the tie we would be charged the rental. And it takes up some of our truck space.
Alicia S. en
Very professional & super nice employee! H7ghly recommended
TONY B. en
The 20 ft truck smelled of heavy cigarette use and wet dog ! Staff was very friendly !
Jerri G. en
Trucks could have CRUISE CONTROL. The gas pedal was hard to push and after 30 hours...my foot was killing me.
Larry H. en
everything went smoothly there were no problems
Laura R. en
Pleasure doing business, and very convenient location.