Comentarios del cliente para Z&Z Automotive Rentals

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Z&Z Automotive Rentals

Grado total:

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Charles S. en

Grado:

Staff was excellent to work with and will be using this location again in about one month. However, I will need a 26' van for my next event.

Brian J. en

Grado:

Great service Very accommodating.

Vincent F. en

Grado:

Thank you

LARRY K. en

Grado:

Brian at this location was excellent

Bernard W. en

Grado:

excellent service on both ends of my trip. No issues at all.

Kelly W. en

Grado:

Sales person was distracted, answering cell phone.

Catherine M. en

Grado:

Great Customer Service. Helped me instantly in a last minute rental. Got exactly what I needed. Very friendly and professional. Thank You!

abby L. en

Grado:

Horrible was lied too overcharged and it only took an hour for him to enter the credit card left truck running air conditioning so by the time I got it the truck it was quarter tank if gas I put the tank where it was when I got in then was charge almost extra fifty bucks

Sabrina V. en

Grado:

El cliente no dejó un comentario.

Nicholas M. en

Grado:

El cliente no dejó un comentario.

Bryan W. en

Grado:

they are so nice & helpful , at this location !! i would be happy to rent here again !!

Bradley M. en

Grado:

The gentleman was very professional and courteous. One issue I had as a customer was the online check out. The process was not very clear as I went to uhaul.com/share, clicked on "Get Started" button to return the trailer. I received a verification code, copy and pasted the code and then went into my account. I did not see or understand after that on how to complete the online checkout process, no clear instructions.

Peter Z. en

Grado:

I has specifically booked uHaul location NEXT DOOR to the store I was moving in Morrisville, system sent me 18 miles (round-trip) out of my way, all the way to Feasterville! Location was supposed to be open at 8 AM.....nobody showed up until 8.45 AM......no apology or anything. This added a LOT of unnecessary stress to moving day.

Allison A. en

Grado:

Employees were nice, but the place was not well maintained.

Thomas C. en

Grado:

I have rented Uhaul equipment, and have towing packages installed on a number of vehicles at this location and have always been happy with the customer service and equipment.

april H. en

Grado:

El cliente no dejó un comentario.

CHRIS O. en

Grado:

Great service. Truck was brand new and easy to drive. Staff is very accommodating

Carly A. en

Grado:

This location is great but the uhaul app and uhaul customer service absolutely sucks

Kamun C. en

Grado:

Dolly ordered but not present. Picked up on Sunday so no customer service. Had to wait for Uhaul customer service via telephone.

Solange S. en

Grado:

El cliente no dejó un comentario.

Michael E. en

Grado:

El cliente no dejó un comentario.

Katherine P. en

Grado:

I was using the 24/7 rental system and when I got to the location it could not find me or the Uhaul center. I had to call the service person to come and take care of this rental. It is hard enough to move let alone have something like this happen.

Christina A. en

Grado:

El cliente no dejó un comentario.

Linda M. en

Grado:

El cliente no dejó un comentario.

Brian J. en

Grado:

Very convenient, informative and willing to help with my logistic needs.

Amanda S. en

Grado:

El cliente no dejó un comentario.

Mike P. en

Grado:

El cliente no dejó un comentario.

John Scott C. en

Grado:

El cliente no dejó un comentario.

David Z. en

Grado:

El cliente no dejó un comentario.

EMANUEL A. en

Grado:

El cliente no dejó un comentario.

Jordan A. en

Grado:

The mechanic/employee at Z&Z was extremely cordial, helpful, and approachable. He even helped explain various functions of the UHaul app on smartphones. Overall very pleasant and efficient experience.

Christopher Y. en

Grado:

*No issue with the location but booking notification changing the pick up address and reservation time 24 hours before the scheduled pick up was terrible. I had to readjust the whole plan to accommodate as it even changed the reservation time. I had no issues with pick up and drop off locations but I think inaccurate reservation system was terrible. I would not be looking at U-haul for future business for that reason.

Mike T. en

Grado:

El cliente no dejó un comentario.

Russell L. en

Grado:

Limited employee availability (waited 10 minutes for someone to assist me). Difficult parking lot maneuvering.

John J. en

Grado:

El cliente no dejó un comentario.

Dianne V. en

Grado:

Will never use Uhaul again. Reserved a 26 ft truck 10 days prior to pickup. Requested a location near my home - there are two: one in Levittown Pa, the other in Bristol, Pa. Recvd email one day prior to pickup and was given a location 20 minutes from home. Called cust service and the person I spoke to told me your system doesn't look for availability until 48 hrs prior. A reservation means you should be guaranteed the locations requested. She said a 20 ft truck was available in Bristol round trip. That is not what I ordered. It was too small. My destination was 45 minutes away. I called back and spoke with a second person who was able to give me extra miles and a drop off close to my destination. I still had to pick up 20 minutes away, 20 minutes back to my house. Neither of these ladies seemed to care about this inconvenience. The guy at the drop off tried to note paint scraped off the letters on the truck. It was noted at time of pickup but he said he couldn't find it. Again, a reservation is a guarantee that you will get what you ordered, on the date needed, and the pickup location that was requested. The service wa terrible from start to finish

Jo D. en

Grado:

El cliente no dejó un comentario.

Alysia K. en

Grado:

El cliente no dejó un comentario.

KAMRUL H. en

Grado:

It's okay

Doug G. en

Grado:

Unit was in excellent shape!

James T. en

Grado:

El cliente no dejó un comentario.

LISA P. en

Grado:

I was charged $60 a day for a $20 a day truck. I thought I would only need the truck for one or two days turned out I needed it longer so I extended my number of days. No one told me that the $40 they charge was in addition to the $20 if I would have returned the truck and re-rented it it would have been $20 a day, but because I just added another day eack day when i knew I still needed it I was charged an extra $40

LISA P. en

Grado:

The service was fast, it didn't take long at all to rent the truck. I was in and out within 10 minutes. The staff was nice very polite. I would definitely recommend this location to anyone in need of a truck. They had every size truck that the actual u haul facility has. It was very convenient to not have to go all the way to a u haul place.

vince D. en

Grado:

El cliente no dejó un comentario.

Cynthia H. en

Grado:

El cliente no dejó un comentario.

Sean H. en

Grado:

El cliente no dejó un comentario.

james M. en

Grado:

Brian did more than I expected...he anticipated every customer need....and I would recommend his location to any person looking for excellent customer service. Thank you...james manzella

Linda P. en

Grado:

Of all the locations we’ve rented from, this was by far the best experience. The person who helped us was great!

Kevin I. en

Grado:

El cliente no dejó un comentario.

james M. en

Grado:

El cliente no dejó un comentario.

Jeffrey T. en

Grado:

Had a big problem as I was sent to 2 different locations before I could get the truck at Trevose. Not right. My wife is going to call customer service.

ken C. en

Grado:

very nice people. no hassle

Karen C. en

Grado:

El cliente no dejó un comentario.

George S. en

Grado:

El cliente no dejó un comentario.