Customer Reviews for Zacharys Ace Hardware
(U-Haul Neighborhood Dealer)

101 reviews

223 W Main St   Beloit, KS 67420

(785) 738-2237

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 9 am–5 pm
  • Sun: 11 am–3 pm

Services at this Location:

Contact Us

(785) 738-2237

223 W Main St
Beloit, KS 67420

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 9 am–5 pm
  • Sun: 11 am–3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Bryan Fields 
Rating:
4.0

The business was closed even though was suppose to be open...

Dan Meece 
Rating:
5.0

Customer did not leave a comment.

Ryan Collard 
Rating:
5.0

Really good service at Zachary’s ACE Hardware in Beloit. Excellent customer relations.

KENT MILLER 
Rating:
5.0

Customer did not leave a comment.

Kirby Shamburg 
Rating:
4.0

Customer did not leave a comment.

Elijah Tillman 
Rating:
4.0

Location was easy to find, and they made sure I had the right trailer to haul my stuff.

Grant Sneath 
Rating:
5.0

Customer did not leave a comment.

johnny reed 
Rating:
5.0

Customer did not leave a comment.

Barbara Proctor 
Rating:
5.0

Customer did not leave a comment.

Laura Marcley-Smith 
Rating:
5.0

Easy check in. Very welcoming even though we returned the truck ten minutes before closing. Class act Zachary's Ace Hardware and crew.

Gretchen Spiegel 
Rating:
5.0

everything was great!

Greg Renter 
Rating:
4.0

Customer did not leave a comment.

Jeff Reardon 
Rating:
5.0

Very friendly and easy to deal with!

Greg Renter 
Rating:
3.0

We had to wait until 9 as m when they opened to pick up the truck even though we ssd signed up for a 7am pick up through 24/7 serve.

William Harris 
Rating:
5.0

Customer did not leave a comment.

steve reger 
Rating:
5.0

Customer did not leave a comment.

Greg Renter 
Rating:
5.0

Everything went smooth ace hardware had the right equipment that I needed to rent thank you for providing car trailers to the Beloit location

eugene crannell 
Rating:
5.0

They were very helpful and courteous.

Mike Shamburg 
Rating:
5.0

You might consider putting a jack on the enclosed trailers. They (trailers) are very heavy to lift to place on a hitch ball. Just a thought so someone does not hurt their back (customer/rental company employee).

KENT MILLER 
Rating:
5.0

Customer did not leave a comment.

Kenneth Stewart 
Rating:
5.0

Quick and easy

Gilbert Specht 
Rating:
5.0

Customer did not leave a comment.

Dawna West 
Rating:
5.0

Customer did not leave a comment.

Angela Efken 
Rating:
5.0

I booked a U-haul for a town but the nearest drop-off was a while away and i was booked for too little miles wich resulted in a $72 extra fee for just driving to drop it off. I am not happy about that. But the equipment is reasonable.

Andre Wilken 
Rating:
3.0

Had trouble with a tire going down. And wiring on lights. After dark lights on trailer kept going off.

AUBRA HURST 
Rating:
5.0

Customer did not leave a comment.

Jennie Diers 
Rating:
5.0

Customer did not leave a comment.

Francis Kohlmeyer 
Rating:
5.0

Customer did not leave a comment.

David Gustafson 
Rating:
5.0

Customer did not leave a comment.

Darren True 
Rating:
5.0

Didn’t have a furniture dolly and didn’t know about it until after work and was loading stuff up

Shannon McDonald 
Rating:
5.0

Customer did not leave a comment.

Tom Naasz 
Rating:
3.0

Don’t allow a reservation when you fully know there will not be a truck available at said location. I made a reservation over a month in advance and received a call less than a day before I was supposed to pick up the truck that I would have to drive almost 2 hours out of my way to pick up the truck.

BROQUE SHORT 
Rating:
5.0

Customer did not leave a comment.

Jeanette Meek 
Rating:
5.0

Customer did not leave a comment.

steven Schroeder 
Rating:
4.0

Customer did not leave a comment.

Dana Brown 
Rating:
5.0

Customer did not leave a comment.

Kirby Shamburg 
Rating:
5.0

Wos exlent

Marcus Checketts 
Rating:
5.0

Customer did not leave a comment.

HENRY EILERT 
Rating:
5.0

Customer did not leave a comment.

Gwendalen Sell 
Rating:
5.0

Customer did not leave a comment.

Conrado Quinonez Balbuena 
Rating:
5.0

Customer did not leave a comment.

Bruce Petersen 
Rating:
5.0

prices have gone up but that is everything, all in all a good service Uhaul provides

jay johnston 
Rating:
5.0

We have rented from this business quite a few times and have never been disappointed. Very friendly and accommodating. Great people to work with.

DALLAS COX 
Rating:
5.0

None

PATRICIA AGUILERA 
Rating:
5.0

Very quick and professional.

GORDON MCMILLAN 
Rating:
3.0

Customer did not leave a comment.

Sharon Kralicek 
Rating:
4.0

Customer did not leave a comment.

Heather Hancock 
Rating:
5.0

Customer did not leave a comment.

Robert Mccreight 
Rating:
5.0

Customer did not leave a comment.

TIFFANY MORGAN 
Rating:
5.0

I’d like to see the trailers have ramps so you can load appliances with a dolly.

BLAKE DAVIS 
Rating:
1.0

Truck was filthy. Came with under a quarter tank of gas and I returned it with over a quarter tank yet still got charged an additional 2 gallons. Had to drive 66 miles to pick it up and had to pay for gas to drive it to my location. Very inconvenient.

Lisa Mansfield 
Rating:
5.0

Customer did not leave a comment.

ALAN WARNER 
Rating:
1.0

When I rented this online I was suppose to pick it up in Belleville KS. The day before I was to pick it up, your office called and said I would have to pick it up in Beloit which was an hour away. So I scheduled pick up for 8 AM which was when the Beloit office was to open. No one showed up until 9 AM. I called your 1-800 number and they could not get ahold of the Beloit office. I was happy to receive a discount for my troubles.

James Meek 
Rating:
4.0

The U-Haul dealership in concordia Kansas Mike’s automotive was well below any kind of performance I would not recommend them to anyone they were rude they did not want to help very unprofessional and the lady that called me to tell me that my trailer was not available was also rude those people should be reprimanded I will never recommend any want to go use a U-Haul dealership from Mike automotive‘s in concordia Kansas.

DONALD RODIE 
Rating:
5.0

Customer did not leave a comment.

Joseph Fugate 
Rating:
5.0

Nothing that I can see could be done any different. Folks were friendly and helpful.

OTTIS COLLARD 
Rating:
2.0

Reserved a 6x12 van trailer. Upon arrival trailer was found to be dirty on the exterior with multiple areas of the exterior finish scratched and faded. The trailer number located on the front was extremely faded and almost unreadable. The trailer hook up chains were twisted around each other and around the tongue of the trailer. The Ace Hardware employee had a difficult time connecting the safety chains. The Ace Harwarw had an extremely limited selection of trailer and towing accessories available. I needed a 7 blade to 4 flat adapter, which the location did not have stocked. I was unable to establish contact with the location prior to arrival as they did not return phone calls. The Ace Hardware employee commented that the trailer must have been a drop off. The interior of the van trailer had grass, straw, and dirt all over the floor and the a pungent odor of something rotting when the door was opened. The fact that the interior had not been at least swept out and the chain connections were not prepped is proof that the trailer was in fact not checked at all by the location.

WILLIAM JACKSON 
Rating:
3.0

Trailer was supposed to be picked up at 8 am, did not pick up until 9:15 because store was not open. Customer service was great though!

Tyler Boldt 
Rating:
5.0

Customer did not leave a comment.

Jill Ault 
Rating:
5.0

Customer did not leave a comment.

HERBERT TUCKER 
Rating:
5.0

Customer did not leave a comment.

JORDAN MACFEE 
Rating:
4.0

Customer did not leave a comment.

CJ Tobald 
Rating:
4.0

Customer did not leave a comment.

Loran Chism 
Rating:
5.0

Customer did not leave a comment.

Brenda Slater 
Rating:
5.0

Customer did not leave a comment.

anita oelke 
Rating:
5.0

Customer did not leave a comment.

Monica Bader 
Rating:
5.0

Customer did not leave a comment.

Aaron Odegard 
Rating:
5.0

Very nice staff!! Extremely helpful!! Great to deal with!! Highly Recommend !!

Dennis Walker 
Rating:
5.0

Customer did not leave a comment.

Jasyn Garman 
Rating:
5.0

Everything A-OK in my book.

Charlene Hewitt 
Rating:
5.0

Very awesome and friendly! Great place to do business.

Lisa Winter 
Rating:
5.0

Customer did not leave a comment.

mark nevins 
Rating:
5.0

Customer did not leave a comment.

Daniel Brubeck 
Rating:
4.0

Customer did not leave a comment.

Amanda Weisshaar 
Rating:
5.0

Continue the good work what

Stephen Seymour 
Rating:
4.0

Customer did not leave a comment.

brad treaster 
Rating:
5.0

Customer did not leave a comment.

Michael Tatro 
Rating:
5.0

The employee for ace hardware was very helpful he came out and hooked everything up for me he did a good job

eugene crannell 
Rating:
5.0

Customer did not leave a comment.

Alice Hamel 
Rating:
5.0

Customer did not leave a comment.

tim mehl 
Rating:
3.0

Customer did not leave a comment.

Bonita Reynolds 
Rating:
5.0

Everything was fine

ritchie webster 
Rating:
5.0

Customer service in Beloit was excellent. Return of the rig after hours was a huge pain!

Samantha viereck 
Rating:
5.0

Nothing. Excellent.

NEIL FLOWERS 
Rating:
4.0

Customer did not leave a comment.

Kenneth Stewart 
Rating:
1.0

Get more computer traning for your help!!

Steven Murphy 
Rating:
3.0

There seemed to be some confusion with employees not knowing how to help with reserving a u haul. It took a long time to get a reservation made. Then when I went to pick it up there was still more that had to be processed before I could take the van. It worked out in the end but perhaps more training should be done.

Kristin Lawrence 
Rating:
5.0

Customer did not leave a comment.

Shane Britt 
Rating:
4.0

Customer did not leave a comment.

Jason Johnson 
Rating:
5.0

Customer did not leave a comment.

randy sprague 
Rating:
5.0

Customer did not leave a comment.

randy sprague 
Rating:
5.0

ace hardware did an excelent job on helping me make sure the car dolly was ready to go

eugene crannell 
Rating:
5.0

Customer did not leave a comment.

Dana Andrew 
Rating:
5.0

Very friendly and helpful staff.

sharra Odle 
Rating:
4.0

U-haul had not updated our delivery--so the drop off was not expecting us and I could not use the app...the agent however was very helpful.

Wade Moss 
Rating:
3.0

When I went to pickup the trailer and checked the lights, there was no left turn signal. The person who came out of the store said he didn't know how to test it, I showed him how to disconnect the wiring plug but all he did was try to reconnect the bulb, he could not do that, so I did . Blinker didn't he just told me to use hand signals and walked back to the store. When I went into the store to finish paperwork, everyone in the store thought it was a big joke that the turn signal did not work, Very unprofessional and very disappointed.

Beneil Lutter 
Rating:
5.0

Customer did not leave a comment.

Karen Konkel 
Rating:
5.0

Customer did not leave a comment.

jonathon hansen 
Rating:
4.0

Customer did not leave a comment.

charlette coleman 
No reviews have been submitted for this location.

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