Customer Reviews for Your Stores
(U-Haul Neighborhood Dealer)

269 reviews

185 Temple Cir   Sistersville, WV 26175
(Intersection Of Rt 18 & Rt 180)

(304) 758-2207

Office Hours

  • Mon-Fri: 9:30 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(304) 758-2207

185 Temple Cir
Sistersville, WV 26175
(Intersection Of Rt 18 & Rt 180)

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Not a thing...

BRIAN BOOR 
Rating:
5.0

Customer did not leave a comment.

Iraiddeth Venegas 
Rating:
3.0

Customer did not leave a comment.

TIM MILLER 
Rating:
5.0

Everything went smoothly. No complaints.

kelly price 
Rating:
5.0

Service was excellent. Questions were answered and how to handle issues that might arise.

JOHN PERKEY 
Rating:
5.0

Customer did not leave a comment.

JAMES SEEBACHER 
Rating:
5.0

I couldn’t say my use of the uhaul was a wonderful experience the truck had electric outlet so I could plug my light in run it into the house I was packing up and if it wasn’t for the electric outlet in the truck it would have made for a few bad days trying to get everything that needed packed and loaded in the truck so thanks for installing those electric outlets keep up the good work. Thanks Mary Day

mary day 
Rating:
5.0

Customer did not leave a comment.

JENNA WOLCOTT 
Rating:
5.0

Customer did not leave a comment.

david howell 
Rating:
4.0

Customer did not leave a comment.

mike racer 
Rating:
5.0

Customer did not leave a comment.

Andrew Wright 
Rating:
4.0

Good people

chuck collett 
Rating:
5.0

Customer did not leave a comment.

Brian Taylor 
Rating:
4.0

Nothing at this time

tracy busche 
Rating:
5.0

Customer did not leave a comment.

Priscilla Bowlin 
Rating:
4.0

Customer did not leave a comment.

Brenna BOARD 
Rating:
5.0

Very helpful staff good people

Ellison Smith 
Rating:
5.0

Customer did not leave a comment.

kim boito 
Rating:
3.0

Customer did not leave a comment.

Eden Lemasters 
Rating:
5.0

Customer did not leave a comment.

kenna dawson 
Rating:
5.0

Customer did not leave a comment.

William Klug 
Rating:
5.0

He is very knowledgeable on all aspects of this business. Very friendly and easy to talk to also. I would say a 5 star out of 5 star rating for him. Easy to talk to and very friendly.

betty mitchell thomas 
Rating:
4.0

Nice people run this location.

Christopher Hazen 
Rating:
3.0

Customer did not leave a comment.

rhonda durig 
Rating:
5.0

Customer did not leave a comment.

Stephanie Bobbitt 
Rating:
5.0

Customer did not leave a comment.

Richard Postlethwait 
Rating:
3.0

Customer did not leave a comment.

Michael Baker 
Rating:
4.0

Customer did not leave a comment.

Brad Barker 
Rating:
2.0

Was told to drop off at 185 Temple Cir Sistersville WV this location it a bank not a U-Haul location. Then was told to take to another location 299 Virginia St New Martinsville WV is no longer in business. They wouldn't allow me to return at this location. Then I called back to Tonya where I picked up the rental, she was a really big help trying to get me a location to drop off the equipment on Saturday March 4, 2023.

SUSIERAYLENE GRESHAM 
Rating:
4.0

Customer did not leave a comment.

Kevin Watts 
Rating:
5.0

They are very friendly and honest with everything. At least they fought with the lying place to get all of our $100 deposit back. Never ever any other place made us ever pay a deposit ever. At least this place is honest. Just wondering how many other people have been ripped off by the other place where we picked it up at.

Betty Mitchell-Thomas 
Rating:
5.0

Customer did not leave a comment.

Steven White 
Rating:
5.0

Customer did not leave a comment.

rick morris 
Rating:
5.0

Nothing. Mr. Underwood was very helpful. I would definitely recommend him and his Uhaul service to others.

darcey ferrell 
Rating:
5.0

This is the location I always go to 1st They really take care of you And work with you. Very friendly and courteous. The truck was really clean and Full of gas. No mechanical problems.

wilmadeen minger 
Rating:
2.0

Customer did not leave a comment.

David Williams 
Rating:
5.0

Customer did not leave a comment.

Nathan Harshberger 
Rating:
5.0

Customer did not leave a comment.

MICKAEL PIERCE 
Rating:
4.0

Customer did not leave a comment.

david jacobs 
Rating:
5.0

Customer did not leave a comment.

BOB JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Darrel Dean Wright 
Rating:
5.0

Customer did not leave a comment.

ryan moriss 
Rating:
1.0

The app was defective and unhelpful. I had to go through the app three times to try and get it to go through and even after that, I had to wait ten minutes before I was approved to get the truck.

Claire Pilewski 
Rating:
1.0

The man running this location is really rude. Didnt leave my equipment i paid for on the truck nor instructions on how to get it. Truck wasnt clean nor maintenanced. It should have never been rented out.

Kayli Hammons 
Rating:
5.0

Customer did not leave a comment.

Jennifer Scroggins 
Rating:
3.0

Could get some sort of cell phone booster or something so that customers can use any network phones. Was told by owner only AT$T phones worked at the pick-up location.

PAUL JENKINS 
Rating:
5.0

Customer did not leave a comment.

thmoas arneecher 
Rating:
5.0

Customer did not leave a comment.

BOB JOHNSON 
Rating:
5.0

People were friendly and helpful

MELISSA DINGER 
Rating:
5.0

The owner was so very helpful. The rental was processed quickly. The rates were reasonable. I drive an extra 15 miles to use his business. There is a uhaul close to my house but they are rude. I have used this place many times.

Brenda Napier 
Rating:
5.0

The owner was very nice to deal with, courteous, knowledgeable.

Victor Wade 
Rating:
5.0

Great service! Nice and clean! Very courteous!

dan winland 
Rating:
5.0

Customer did not leave a comment.

brenda price 
Rating:
1.0

The guy had a piss poor attitude!!!! Would not use this location again!! You need to strip him of his Uhaul dealership.

David Howell 
Rating:
5.0

Customer did not leave a comment.

peggy delaney 
Rating:
1.0

Connection was broken lights flickered on and off. Said was the only one available. Trailer was filthy inside had to clean before we could use. Busted lights on trailer and door latch was broken, husband had to fix it before we could use it. Drop off location was embarrassed about the condition when we dropped it off. Stated it needed to be taken off the road. Unsafe for transport.

Herman Stickel 
Rating:
5.0

Customer did not leave a comment.

R J morgan 
Rating:
4.0

Customer did not leave a comment.

BOB JOHNSON 
Rating:
5.0

Enjoyed doing business here. Very helpful for our situation.

David Trader 
Rating:
3.0

Customer did not leave a comment.

Amy Shreve 
Rating:
5.0

Truck we rented needs new tires but the rental agent was nice and helpful.

Jonathan Leasure 
Rating:
1.0

Customer service terrible..gentleman was rude.

CAREY BOGGS 
Rating:
4.0

Customer did not leave a comment.

Charles Alden Carse 
Rating:
1.0

I got charged extra for the safe insurance when I did not want it. I will never get it again.

Timothy Shreve 
Rating:
4.0

Simple and easy, didn’t interact with any workers, with it being a Sunday.

justin burns 
Rating:
5.0

Customer did not leave a comment.

dalton baker 
Rating:
5.0

Customer did not leave a comment.

Tony DiBell 
Rating:
5.0

Customer did not leave a comment.

Charles Spencer 
Rating:
1.0

The drop off was very unacceptable not maintained very well and in the middle of nowhere would not recommend.

BRITTNAY BUZZARD 
Rating:
5.0

Customer did not leave a comment.

vincent ash 
Rating:
5.0

Check the tires thoroughly. The 2 rear tires had trouble holding air on our 900 mile trip.

amy spencer 
Rating:
4.0

Customer did not leave a comment.

JOE SHEPARD 
Rating:
5.0

Customer did not leave a comment.

Steve Lentz 
Rating:
5.0

Customer did not leave a comment.

tina bates 
Rating:
5.0

Unique people, friendly and helpful.

Gerald Williams 
Rating:
5.0

We dropped off after hours but have met them before and always nice!

MARGARET ALABED 
Rating:
5.0

Very easy and convenient. AAA+++

REBECCA PANCAKE 
Rating:
5.0

Customer did not leave a comment.

jill lemasters 
Rating:
2.0

Have accessible restrooms.

richard rawe 
Rating:
3.0

No cell phone service to do the self check in. Did not get to inspect the truck before hand. Inside of the back of the truck was dirty. Almost muddy.

Jason Pierce 
Rating:
5.0

Very friendly and helpful. Will definitely use them again if I need to move.

Amy Petin 
Rating:
5.0

Reservation process easy, able to provide the exact truck we needed, friendly service

Timothy Haught 
Rating:
5.0

Nothing they fantastic and close to my home not 46 miles away

Karen Lallathin 
Rating:
5.0

Customer did not leave a comment.

JIM BARNHART 
Rating:
5.0

Customer did not leave a comment.

robert mckinney 
Rating:
5.0

Customer did not leave a comment.

Christopher Bowser 
Rating:
5.0

Customer did not leave a comment.

sherry croasmun 
Rating:
5.0

Customer did not leave a comment.

RANDALL BROWNING 
Rating:
4.0

Customer did not leave a comment.

ed whiteman 
Rating:
5.0

I can't think of anything to do for improvements. This was the best service ever received

billie zimmerman 
Rating:
5.0

Customer did not leave a comment.

BOB JOHNSON 
Rating:
5.0

Enjoy dropping off here every time

Gerald Williams 
Rating:
5.0

Customer did not leave a comment.

john stender 
Rating:
5.0

Rental location was 45 mins + from reserved location

Matt Smith 
Rating:
5.0

Customer did not leave a comment.

GLEN MCBRIDE 
Rating:
5.0

Customer did not leave a comment.

BOB JOHNSON 
Rating:
3.0

The personnel were pleasant and helpful. But it was a very out of the way location.

Amanda Williams 
Rating:
4.0

Customer did not leave a comment.

karen wright 
Rating:
5.0

Customer did not leave a comment.

BOB JOHNSON 
Rating:
5.0

Customer did not leave a comment.

KATHARYN AMBELER 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top