Comentarios del cliente para Your Storage Place

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Your Storage Place

Grado total:

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Linda L. en

Grado:

no look at notes no uhaul recommendation from me - I work for government 31 yrs this is unprofessional and intent to pass this on to my intent to pass this on to my this is unprofessional and intent to pass this on to my business associates wayne from corporate was only person that was professional and helpful general manager in corpus what rude and uninterested in my situation

Rolando H. en

Grado:

KEEP DOING WHAT YOU ARE DOING.

Neysa C. en

Grado:

El cliente no dejó un comentario.

Karla S. en

Grado:

I never made this purchase and was told that nothing was charged but turns out I was... please refund my card ASAP.

Scott W. en

Grado:

This store location was the third pick up site identified and provided the truck and was 10 miles from the starting apt location - Had the procedure been to contact the de Zavala store then the truck could have been reserved at the preferred store location.

Ricky r. en

Grado:

I could not utilize the storage but they were not rude i can say that

Trinidad M. en

Grado:

Hello, Reference contract number 24821535, I was billed $10 for appliance dolly and $7 dolly. Attendant at storage facility stated he did not have an appliance dolly and I only used the $7 dolly. He stated he could not fix contract since order was done through app. I’m requesting a $10 credit for no appliance dolly. Thank you, Trinidad Manriquez 210-569-9890

Robert V. en

Grado:

great customer service

Margaret M. en

Grado:

Easy to set up & a great price

Luis f. en

Grado:

It was great!

Reina J. en

Grado:

The man that helped me was so nice! He made sure I was happy when I left! Thank you so much!!

Heather D. en

Grado:

I didn’t end up using the facility because the actual U-Haul storage facility offered a free month which is all we needed for our move, but the lady I spoke with at Your Storage Place was very nice.

Carlos E. en

Grado:

Friendly, courteous service, clean facilities, thorough in explaining the terms of the storage unit.

Fred P. en

Grado:

They are very flexible to our needs

Timothy R. en

Grado:

Nice storage place, very nice and helpful manager. They have good online coupons as well. However, they charge to a $7 refundable order fee, but only refund if write a review...

Veronica G. en

Grado:

Very friendly and clean! Great experience after a very long 2 days of moving. Staff was helpful and kind.

Terry K. en

Grado:

The location was good and the staff was friendly. But I will not be using uhaul again because when I turned it in I was charged a mileage overage that I shouldn’t have had. Either the original mileage was incorrect or the estimate was wrong. Regardless, I will rent elsewhere moving forward. This was my third one-way rental in about 6 weeks and I’ve always turned equipment in timely and in good condition.

MARY J. en

Grado:

The staff that checked us in were very knowledgeable and friendly. I am excited to know that my stuff will be cared for by these two people.

manuel C. en

Grado:

El cliente no dejó un comentario.

Kirk G. en

Grado:

El cliente no dejó un comentario.

Susan K. en

Grado:

Everything went so smoothly! All our questions were answered and the pick up was simple.

Juan G. en

Grado:

El cliente no dejó un comentario.

Andrew T. en

Grado:

Congested parking

Jessica A. en

Grado:

El cliente no dejó un comentario.

James N. en

Grado:

The staff were friendly and professional. We had an excellent customer experience.

Felicia D. en

Grado:

Eric was very friendly and helpful. Price and location are good. It was challenging turning a 20 foot Uhaul truck around the aisles.

Matthew M. en

Grado:

Place is clean(even the restroom was well stocked and cleaned). Eric was really helpful, inviting, unintimidating, welcoming, kinda funny and pretty cool.

Jamie R. en

Grado:

I was looking for the lowest but best price for ME. I called to get information about the units I've seen online and I thought I wouldve been offered the unit ive reserved for 39.00/monthly but wasnt

Andrea S. en

Grado:

El cliente no dejó un comentario.

Michelle H. en

Grado:

El cliente no dejó un comentario.

Leigh D. en

Grado:

El cliente no dejó un comentario.

Judith J. en

Grado:

You switched the location and it costs me more in mileage. If you are the one changing location, you should compensate me for the extra miles and time. It is unacceptable that you charge us.

ROBERT G. en

Grado:

People real friendly and helpful

Robert G. en

Grado:

El cliente no dejó un comentario.

terry M. en

Grado:

El cliente no dejó un comentario.

Wesley S. en

Grado:

These comments are directed to uhaul and not to this specific rental location. Overall, insignificant in my overall experience. I got the truck and worked with awesome people to get it. Renting was smooth and painless. Highly recommend! That said... 1. The website was straight forward and simple in creating an appointment and checking in; however, navigating it to make changes was not as easy. Finding a phone number or email to directly communicate to the rental location became frustrating. The requirement to make changes by the day before pickup felt restrictive in my overall needs for the rental. 2. My reservation was canceled (not by me) 30 minutes after it was scheduled. Honestly, not a problem. I just wish that was a little more clear when making the appointment. 3. The website was not up to date on where my rental was available for pickup. I called beforehand and was told my reservation location had no trucks at all as they were under construction.

andres f F. en

Grado:

last time the truck is a little dirt on the floor and doors need a lub on they and the rest on service god and the price for rental a truck is nice and affordable,thanks guys make me my next rental with yours

grover L. en

Grado:

Well, maybe if the entrance to the facility was not on a very busy street.

James H. en

Grado:

From the online site, it was not clear that the location had nothing other than the truck. I needed additional items that were only available at a full service store. The truck was in good shape and I drove it 1300miles in 3 days.

Willis K. en

Grado:

El cliente no dejó un comentario.

JOEI J. en

Grado:

El cliente no dejó un comentario.

William H. en

Grado:

El cliente no dejó un comentario.

Mary A. en

Grado:

Outstanding customer service. Way to go team!

Ken J. en

Grado:

El cliente no dejó un comentario.

Juan M. en

Grado:

El cliente no dejó un comentario.

TERENCE T. en

Grado:

Good price. Decent unit so far.

ISLIAH D. en

Grado:

The storage area was a little dirty but not bad. The manager was patient and helpful with explain the storage agreement and operation as I was a first- timer.