Customer Reviews for Your Extra Attic Lower Roswell LLP
(Distribuidor de U-Haul del vecindario)

1,222 comentarios

4730 Lower Roswell Rd   Marietta, GA 30068
(Johnson Ferry Rd)

(770) 509-8379

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(770) 509-8379

4730 Lower Roswell Rd
Marietta, GA 30068
(Johnson Ferry Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

FANNIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalia V. 
Clasificación:
5.0

A friend recommended using a new service for renting a cargo delivery van called “fetch truck”. Their process was so complicated and frustrating it to mention more costly. I gave up on that and came back to U-haul. The whole rental process was a breeze and what I would expect. I love this location because they are friendly, quick and have great customer service . Don't change a thing!!

Alexis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAZUOMI K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAMERION T. 
Clasificación:
5.0

When I picked up the truck, I was told I was being given fifty extra miles. I got bad directions, went the wrong way for miles, then realized I blew the fifty extra miles the first day. I cried, it was so upsetting. It was like a bad thought, it got fixed, thank you. It was sort of like being punished before you do something wrong.

SARAH W. 
Clasificación:
5.0

The location and the people at the location were great. I am disgusted with the registration process. I made my reservation days before my rental, and a few hours before I picked it up both the location and the equipment I reserved was changed. If the equipment was not available at the location I selected in the first place the reservation system should have reflected it. If not I should have been notified very quickly so I could evaluate my other options. I reserved a a 26 foot truck, and when I went to the new location to pick it up the reservation said I had reserved a 20 foot truck. The change was made without asking me or even notifying me. I had to drive further (which cost me more money) to the new location, and I did not get the equipment I needed. This also meant I had to take an extra trip while moving (which also cost me more money). I think this was planned. I was forced to take what equipment was available because I was not left with enough time to make a reservation with another provider. All told this deception cost me over $100 and added at least 8 hours to my move. Uhaul will be my last resort moving forward, and I will make sure to share my experience with anyone I come across who needs equipment rental going forward.

DAVE B. 
Clasificación:
5.0

Online check in very slow

stuart S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amt I. 
Clasificación:
3.0

I was charged for a gallon of gas when I filled it up prior and the truck was filthy when I arrived and had to wait for it to get cleaned to leave making me 25 minutes late. Definitely could be better. They also bashed Uhaul as a corporation the entire time I was there.

FIELDING C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas K. 
Clasificación:
5.0

Always a pleasant, efficient experience.

Mark K. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD K. 
Clasificación:
5.0

Best uhaul experience I've ever had. Great business great people

EBONI E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan B. 
Clasificación:
5.0

Not specific to this location, but driver's door on 9/10 ft trucks are hard to close. I often have to shut (slam) the door multiple times because I get a warning message saying drivers door is open.

MITRINA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

LISA T. 
Clasificación:
5.0

Great service as always

JOSEPH F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORA B. 
Clasificación:
5.0

At this time I do not see that there needs to be any improvements. The people in the office were great to work.

JANET W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIPPE C. 
Clasificación:
4.0

Learn more about the dangers of wearing a mask and stop requiring your customers to wear them.

JOHN C. 
Clasificación:
5.0

I always go to this location first for my rentals. Love the staff and ease of booking. I called back 3 times adjusting what I needed amd he was so friendly on each call!

JESSICA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

Very convenient and easy, plus pleasant service!

STEPHEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL B. 
Clasificación:
5.0

No walk around the vehicle was done but I totally forgot to suggest it as well.

HEATHER K. 
Clasificación:
5.0

Nothing- they are awesome!

JOSEPH F. 
Clasificación:
5.0

Great rental experience from the reservation through returning the vehicle. And, the truck was clean. ¡Gracias!

GEORGE B. 
Clasificación:
5.0

Tires were bald, steering was not responsive/NEEDS alignment, breaks were too soft. THIS TRUCK WAS A 15 FOOT AND SHOULD NOT BE RENTED OUT. IT'S DANGEROUS TO DRIVE!

Marianna D. 
Clasificación:
5.0

This location is always helpful. Equipment is in good shape, ready on time.

Jennifer L. 
Clasificación:
5.0

Agents are professional and polite, the property is clean and attractive and the prices are fair!

JOSEPH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jake J. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONNIE A. 
Clasificación:
5.0

This location provides excellent customer service!

Debbie L. 
Clasificación:
5.0

Everything was great ! The husband and wife in the office are so nice and helpful.🥇

RICHARD I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRET P. 
Clasificación:
3.0

Your App does not work… on-line experience painful.

RUTGER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

G G. 
Clasificación:
5.0

Loved the ones running it!!!

LINDA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLIFFTON S. 
Clasificación:
4.0

Given just a yes/no answer on the equipment is not really appropriate. The truck has 151k miles. There were a number of relatively small things in the truck that didn't work well. The ABS light was on much of the time. The passenger side sun screen wouldn't stay up which effected the ability of the driver to see to the right side.

James B. 
Clasificación:
5.0

Very friendly and helpful location.

MERLE L. 
Clasificación:
5.0

Everything is always in order one of my favorite locations

ANTHONY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTIONA G. 
Clasificación:
5.0

Would like to give a big "Shout Out" to Tricia, Andy, & Marcea!! Tricia helped me get vehicle I needed, at an affordable rate. I would definitely rent from this location again--great customer service, and friendly staff!

LISA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD N. 
Clasificación:
5.0

Great owners with excellent customer service.

HERSCHELL H. 
Clasificación:
5.0

Excellent customer Service. No Complaints At All. Warren Smith

WARREN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles J. 
Clasificación:
5.0

Customer Service was Awesome.

WARREN S. 
Clasificación:
4.0

Easy process!

SHEILA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry C. 
Clasificación:
5.0

The whole experience was easy. Thanks so much for the friendly service, too!

Robyn M. 
Clasificación:
5.0

Easy and convenient

Jessica P. 
Clasificación:
5.0

Great Staff. Very friendly and knowledgeable

KEVIN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon F. 
Clasificación:
5.0

El cliente no dejó un comentario.

NARGES V. 
Clasificación:
5.0

Already recommended this option to a neighbor in lieu of renting a home depot truck. One additional comment though... I only drove the truck 14 miles but it took 3.0 gallons to return the gas gauge to the same 1/2 tank level. This particular gas gauge was not very accurate!

THOMAS M. 
Clasificación:
5.0

The team at Extra Attic in East Cobb county are wonderful to work with! Thank you for your great service!

James N. 
Clasificación:
5.0

My experience was excellent and the Extra Attic went out of their way to ensure thatcI received the 10ft truck I was looking for on short notice. 5 stars!

Ronald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
5.0

They were very flexible with me due to the gas situation. Allowed me to take it a day early. Van was well maintained and had adequate gas upon pick up.

Christopher E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER D. 
Clasificación:
5.0

Very nice locally run business by husband and wife! They were very helpful and helped me out a lot with the pricing and I was in and out. Great service!

THOMAS K. 
Clasificación:
5.0

The folks here are excellent!

DAVID L. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIK G. 
Clasificación:
5.0

Your Extra Attic was great! Awesome customer service.

Davis V. 
Clasificación:
5.0

It was quick, painless and zero hidden costs! Bravo!

JOAN L. 
Clasificación:
3.0

During this pandemic, it would be nice to see the cab of the equipment sanitized.

Joey B. 
Clasificación:
5.0

Wonderful! I like this location which is very convenient.

Jun L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUEL O. 
Clasificación:
5.0

Great And easy experience. Just what we needed. Loved the van so much I didn't want to give it back. The gentlemen that assisted us at my extra attic made the process fluid and easy! Thank you!,,

KAYLA L. 
Clasificación:
5.0

Trish and Andy, the managers of this location, are great and this facility is great, too. Since we are renting several self storage units from this location, it has been such a convenience to back our truck in, unload and then do the easy check-out through U-Haul's mobile app. First time in using U-Haul in years, and will definitely rent again with your company.

EDWARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS M. 
Clasificación:
4.0

Excellent last minute service, very kind and thoughtful people work here

Debra R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERARD E. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS K. 
Clasificación:
5.0

Would hope in the future we can work inside. Standing out in the cold was different. Overall - a great experience

Douglas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward P. 
Clasificación:
5.0

Great Customer Service. Keep up the Good work.

WARREN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

This was my first time renting a UHaul truck. I did pick up and drop off during off-peak hours and the app/process couldn't have been easier! Very well done.

Lynn F. 
Clasificación:
5.0

Very patient with me, had to change pickup over and over and walked me through sizing, etc. Much appreciated.

Greg F. 
No se han enviado comentarios para esta ubicación.

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