Customer Reviews for Your Extra Attic Lower Roswell LLP
(U-Haul Neighborhood Dealer)

1,429 reviews

4730 Lower Roswell Rd   Marietta, GA 30068
(Johnson Ferry Rd)

(770) 509-8379

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 8 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(770) 509-8379

4730 Lower Roswell Rd
Marietta, GA 30068
(Johnson Ferry Rd)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 8 am–4 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Terry Frierson 
Rating:
5.0

Customer did not leave a comment.

Arielle Key 
Rating:
5.0

Customer did not leave a comment.

Johnerton Gilstrap 
Rating:
5.0

The customer service was exceptional at this location. No issues or concerns at all. Highly recommend!

Shetika Watkins 
Rating:
5.0

The app did did not allow me to complete the return process. It did not allow me to take pictures as required.

JONATHAN CONWAY 
Rating:
5.0

Customer did not leave a comment.

Brandon Unrein 
Rating:
5.0

Customer did not leave a comment.

Robert Briggs 
Rating:
5.0

Every time I’ve rented from this location it has been an excellent experience. Friendly employees, prompt and efficient service, clean and well maintained vehicles. As long as I’m living in the area I will always use this location

Holtz Kusley 
Rating:
5.0

The truck was perfect for our needs. The rental process was quick and easy. Recommend.

Jeff Haack 
Rating:
5.0

This U-Haul location is my favorite! They are professional and customer service oriented!!!

julie goldberg 
Rating:
5.0

Customer did not leave a comment.

Anthony Mills 
Rating:
5.0

I've used this location twice for an in-town move. They were outstanding both times! My only suggestion for improvement is not with the location, but with the after-hours pickup... especially with the app. As fas as the location goes, the owners were fantastic. On my most recent rental, I had to call twice to request an extension because the friend I was helping severely underestimated how long it would take. Both calls were friendly, professional, and accommodating.

Jonathan Godwin 
Rating:
4.0

Customer did not leave a comment.

Kimberly Hunter 
Rating:
5.0

Pickup and service were excellent but that truck should be retired. Steering was scary and the engine was straining to shift gears.

Kevin Brewster 
Rating:
5.0

They were very friendly and accommodating.

nazario villasenor 
Rating:
5.0

Customer did not leave a comment.

Venkateswara Rao Mekanaboina 
Rating:
5.0

Friendly staff

WILLIAM NISBET 
Rating:
5.0

Customer did not leave a comment.

Henry Cramer 
Rating:
5.0

Customer did not leave a comment.

Alexander Douglas 
Rating:
5.0

Customer did not leave a comment.

Sirena Gandy 
Rating:
5.0

Customer did not leave a comment.

Kathleen Kreus 
Rating:
5.0

Absolutely nothing it was a great experience when smoothly the owner of the business is a incredible person

Cythnia Murray 
Rating:
5.0

Very helpful and friendly staff.

Louis Noah 
Rating:
5.0

I really liked Extra Attic location.

CRAIG DYER 
Rating:
5.0

Customer did not leave a comment.

Philip Russell 
Rating:
4.0

Better understand and explain the additional $45 insurance… we were first told that it was for an accident , then we were told it covers our contents inside the truck…?!? Which is it?

Melinda Fera 
Rating:
5.0

Customer did not leave a comment.

Charles Crockett 
Rating:
5.0

Customer did not leave a comment.

Annie Anderson 
Rating:
1.0

The location I rented the truck from is very sneaky and manipulative

Taijah Miles 
Rating:
5.0

Thank you team at Your Extra Attic for helping me when the system booked for a truck that was not available. They went ahead and provided and alternate sized truck that met our needs!

Andrew Chiu 
Rating:
5.0

L9ved renting uhaul from this location..would highly recommend it.

KATHY TURNER 
Rating:
5.0

Quick and courteous service. I was in my rental in 15 mins. Will definently come back for other rentals.

Spencer Stephens 
Rating:
5.0

Customer did not leave a comment.

Melissa Jatta 
Rating:
5.0

Your Extra Attic is staffed with super nice people who are always willing to help. A recent rental, the U-Haul app was down, and I was having trouble getting keys to my truck, and even though the facility did not open for another hour, they came out and opened the office and helped my get the rental.

Christopher Holmes 
Rating:
5.0

Very helpful, vehicle ready and clean

Mary Petree 
Rating:
5.0

Friendly, Efficient and Helpful staff at this location. A+

THOMAS KIDD 
Rating:
5.0

Customer did not leave a comment.

Eric Oberman 
Rating:
5.0

Customer did not leave a comment.

RAJEEV BHARDWAJ 
Rating:
5.0

Great service made everything easy

James Sagar 
Rating:
5.0

Customer did not leave a comment.

Rachel Orlandini 
Rating:
5.0

Customer did not leave a comment.

Spencer Fox 
Rating:
5.0

Customer did not leave a comment.

Michael Anderson 
Rating:
5.0

Customer did not leave a comment.

Tristin Travis 
Rating:
5.0

Customer did not leave a comment.

Vassili Davidenko 
Rating:
5.0

There is Nothing at this location that needs improvement. This location has exceptional customer service, I was in & out with no problem. I can’t wait til next time!

laquilla andrews 
Rating:
5.0

Staff was very friendly and helpful for my first time renting a truck for moving. I will definitely use this location again in the future.

Kiran Shenoy 
Rating:
2.0

Rented the truck to move my daughter and friend into a new apartment. We drove through a heavy rain storm. The items at the front top of the truck got very wet. Another words the truck was not sealed like it should be. This after I told them there would be no problem. Not sure what go ruined. So things happen. i called the place I rented from to let them know the problem and that the truck should be fixed. I left this message and asked to call back if they wished. I never received a call or anything to acknowledge the problem. You would expect better in today's world.

Charles Poage 
Rating:
5.0

Customer did not leave a comment.

Gaofeng Wang 
Rating:
5.0

Customer did not leave a comment.

Rachel Orlanidni 
Rating:
5.0

Great experience with a brand new cargo van.

Carol Lander 
Rating:
5.0

Customer did not leave a comment.

Jacob Thompson 
Rating:
5.0

Customer did not leave a comment.

Gaofeng Wang 
Rating:
5.0

Customer did not leave a comment.

Joyce Michels 
Rating:
5.0

Pleasant and easy!

Julie Scott 
Rating:
5.0

Customer did not leave a comment.

JAMES ALLEN 
Rating:
5.0

Customer did not leave a comment.

Alan Maloon 
Rating:
5.0

Customer did not leave a comment.

Rachel Orlandini 
Rating:
3.0

Much more expensive than I thought- I was charged 19.99 twice for a van that I needed for less than 1 day for 4 hours.. I thought it was 19.99per day but I was charged $86.00 Was there something I should have known that I did not know

Travis Perry 
Rating:
5.0

I wish all U-Haul locations were as clean, friendly, and helpful as the team at Your Extra Attic Lower Roswell. It was truly an enjoyable rental experience. Who would have thought that the rental location people would have made my day better? They did.

Kurt Uhlir 
Rating:
5.0

You great and you didn’t have to go inside because you can go online and get what you want and easy and and simple

Reginald McCoy 
Rating:
5.0

Customer did not leave a comment.

Christopher Marshall 
Rating:
3.0

We arrived after the location was closed; therefore, we dropped the keys in the box and did not have any interaction with any employees. The signage on the location was somewhat small and hard to see.

Barry Cook 
Rating:
5.0

Thank you

ALAN TABOR 
Rating:
2.0

Customer did not leave a comment.

Marcus LIttlejohn 
Rating:
4.0

Customer did not leave a comment.

Jai Wall 
Rating:
5.0

Customer did not leave a comment.

Thomas Martin 
Rating:
2.0

Mileage was wrong in system causing me anxiety about being overcharged

Jonathan Barrentine 
Rating:
5.0

Great customer service with a smooth, efficient process.

Jaz Talley 
Rating:
5.0

Great staff. Good value on vehicle.

Paul Varrieur 
Rating:
5.0

Convenient location and process was easy to follow

Sarah Cronin 
Rating:
5.0

Nothing, I was welcomed when I came in to pick up the truck. The truck was clean and I had no mechanical issues. Overall a great experience.

Kyle Lay 
Rating:
5.0

Customer did not leave a comment.

JOHN Ring 
Rating:
5.0

My new favorite place to rent from!

Randy Raus 
Rating:
5.0

The staff was good at the location but there's room for better customer service go forward.

Antonie Day 
Rating:
5.0

Customer did not leave a comment.

Donna P Dixon 
Rating:
5.0

Customer did not leave a comment.

Dmitri Konradi 
Rating:
5.0

Customer did not leave a comment.

Jennifer Mackey 
Rating:
4.0

The only negative is that they had a computer problem when I walked in without a reservation. But they eventually resolved the problem.

David Lauria 
Rating:
5.0

Customer did not leave a comment.

Jeremy Bryant 
Rating:
5.0

Best uhaul experience I’ve ever had. The owners are so friendly and helpful. You made my move so much better

Jeff Bardugon 
Rating:
5.0

Great service. Thank you Steve and co! - John

John McGough 
Rating:
5.0

Have not received a final receipt.

Stuart Rosenthal 
Rating:
5.0

The interior floor could have been swept, large lumps of dried mud presumably from work boots covered both footwells.

Mike Cook 
Rating:
5.0

Customer did not leave a comment.

Ashley Belcher 
Rating:
5.0

Always a great experience.

SUSAN MOORE 
Rating:
5.0

Customer did not leave a comment.

SHAWN FORREST 
Rating:
4.0

Customer did not leave a comment.

Celia Cody 
Rating:
5.0

Do not understand why U Haul does not rent vehicles out with a full tank of gas, requiring rentor to return the same.

Paul Varrieur 
Rating:
5.0

I loved working with Steve and his wife. A unique couple providing excellent customer service. I have never had the truck brought to me. It was an amazing experience.

Dawn Adams 
Rating:
4.0

Customer did not leave a comment.

ANTHONY PAYNE 
Rating:
4.0

the location and the service on this location was great but the overall service was unpleasant. My first reservation was in another location and when I got there they told me that they did not have the truck that I reserved a week ago so they told me to pick up another truck in a different location so I end it paying more miles that I currently have to. So, NO, I'm not super happy with the disorganization but the people who gave me the service they were very polite and helpful.

Tatiana Gonzalez 
Rating:
5.0

Always excellent customer service and always have the truck. I need when I need it. Thank you.

ANTHONY PAYNE 
Rating:
5.0

Customer did not leave a comment.

Summer Pezzullo 
Rating:
5.0

Fantastic location. Friendly and knowledgeable staff. Fast service.

Ron Bagwell 
Rating:
5.0

Customer did not leave a comment.

Leonardo Roberto 
Rating:
5.0

Nothing

Tomicia Govea 
Rating:
5.0

Customer did not leave a comment.

David Adsit 
Rating:
5.0

Nothing. Everyone was very helpful and proactive in helping. Equipment was exactly as expected.

woody mewborn 
Rating:
5.0

Customer did not leave a comment.

Kelly Leroy 
Rating:
5.0

Customer did not leave a comment.

ROBERT BRANNAN 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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