Comentarios del cliente para Yelm Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Yelm Storage

Grado total:

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michael S. en

Grado:

Transportor flat tire. 90 minutes till services showed. Gentleman was helpful.

Traci V. en

Grado:

El cliente no dejó un comentario.

Eric J. en

Grado:

We've rented from Yelm Storage a few times now. We return because the folks who operate this site are just great, friendly people. They were some of the first folks we met when we moved here, and they gave us such a warm, good humored impression that I'll keep returning whenever I need to rent a vehicle.

Elvarena V. en

Grado:

El cliente no dejó un comentario.

Carol C. en

Grado:

the two gentlemen on site were extremely helpful. thank you again, Carol

Alan A. en

Grado:

El cliente no dejó un comentario.

Gardner T. en

Grado:

Excellent service from start to finish.

Cynthia R. en

Grado:

Great job as always.

Thomas H. en

Grado:

El cliente no dejó un comentario.

debbie H. en

Grado:

KEEP ANTHONEY JAMES AT KITSAP WAY LOCAL AND PAY HIM WAY TOO MUCH MONEY💶💰

Jeremy K. en

Grado:

El cliente no dejó un comentario.

Robert W. en

Grado:

El cliente no dejó un comentario.

Dawna H. en

Grado:

El cliente no dejó un comentario.

Timothy D. en

Grado:

Nothing that I can think of. Very efficient crew there

Ric F. en

Grado:

Larry the manager knows his business & goes out if his way to help you, unlike all the ignorant places in Olympia Wa.

Jorge V. en

Grado:

They try to overcharge me for a service that i did not ask for. He blamed it on the computer system. I personally made the reservation online and i did not asked for extra services.

JAMES S. en

Grado:

El cliente no dejó un comentario.

Brian H. en

Grado:

The staff were very helpful. I would recommend working with them in person instead of trying to use the app.

Paul H. en

Grado:

Everything was perfect

Roman M. en

Grado:

Great people to deal with - they were quick and yet explained what needed to be done - equipment was ready to go and was right fit for the job - thanks for a good experience :)

Charles J. en

Grado:

They were super helpful and courteous.

Ronald F. en

Grado:

El cliente no dejó un comentario.

Michael L. en

Grado:

Great experience, the staff was awesome and I will be using them in the future.

Julie A M. en

Grado:

The gentleman that runs this place is so nice and boy does he know his job. This place was busy at opening on Sunday and he was never rattled by everyone coming in to his small office. Great family vibe. Highly recommend. The guy getting the trucks and warming them up was super nice also .

Edward C. en

Grado:

El cliente no dejó un comentario.

Mitchell C. en

Grado:

El cliente no dejó un comentario.

mike J. en

Grado:

El cliente no dejó un comentario.

Delfin H. en

Grado:

Nothing, Yelm Uhaul staff were excellent to work with.

WALTER' B. en

Grado:

At this time I can’t think of anything to improve for the next customer. Service was great.

Bancroft R. en

Grado:

Customer service was friendly courteous and helpful, staff was very informative

JIMMY B. en

Grado:

El cliente no dejó un comentario.

Leland P. en

Grado:

Excellent customer service and care. Equipment was fine although a bit bouncy when empty (can be expected). All in all the rental process was simple, smooth and effortless. I'll be back.

Harland N. en

Grado:

This is the best uhaul dealer I've ever done business with,I will definitely be back for all my rental needs.

Byron W. en

Grado:

El cliente no dejó un comentario.

Vincent C. en

Grado:

El cliente no dejó un comentario.

Keith J. en

Grado:

courteous and quick

Sharlene T. en

Grado:

El cliente no dejó un comentario.

Katherine C. en

Grado:

As always, aces! I showed up about fifteen minutes before they were open; they did not make me wait. It was very fast check-in. I was back on the road within twenty minutes.

Wayne P. en

Grado:

Improve the computer system. That was an issue for the employees. It was not a training/user issue, it was an issue with the software itself.

Lori B. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

El cliente no dejó un comentario.

Darlene F. en

Grado:

El cliente no dejó un comentario.

Stephanie A. en

Grado:

El cliente no dejó un comentario.

Marty L. en

Grado:

El cliente no dejó un comentario.

Robin F. en

Grado:

I know Larry. I love Larry, and his cozy office and the turn in was quick and easy.

Kameron F. en

Grado:

El cliente no dejó un comentario.

Amy C. en

Grado:

Someone put the wrong phone number in and I got this email I called and I haven't been charged on my account however HOWEVER something is wrong

Garymichael R. en

Grado:

Very friendly personnel. Quick service.

Kristen F. en

Grado:

The gentleman that helped us was wonderful. I did wait over an hour to pick up our truck due to the system malfunctioning repeatedly. We were very late to our next destination.

Ruben R. en

Grado:

Incredibly slow service. Took almost 40 minutes at pickup and nearly as long at drop despite only one other person in the store. Very friendly, but unable to troubleshoot in a timely manner.

Alison L. en

Grado:

We were kind of “in-processed” as just another number. We were told very adamantly that the depot we got the trailer from in Colorado had lied to us when they assured us we’d be reimbursed by uHaul for unused days we paid up front for. So, there was kind of an overall feeling of “buyer beware” rather than anyone taking responsibility for the integrity of the system.

Jeffrey R. en

Grado:

Don't charge for insurance that I already said no to.

Jason D. en

Grado:

El cliente no dejó un comentario.

Gardner T. en

Grado:

I am a regular customer and has been renting her for the last five years...feels like family!

Isaac W. en

Grado:

It was fucking awesome

Kevin P. en

Grado:

Keep customers informed if there is going to be a tight schedule for the equipment being rented. I understand that we are at the mercy of the previous customer. Your agent in Spanaway away did the best she could to assist us and find equipment.

April B. en

Grado:

The drop off location was the best I’ve ever worked with. They were friendly, helpful, and so kind. Best overall experience I’ve ever had with any moving company.

Amanda P. en

Grado:

These guys are great! Efficient and friendly, nice to do business here.

Ken W. en

Grado:

El cliente no dejó un comentario.

Gardner T. en

Grado:

El cliente no dejó un comentario.

Dylan P. en

Grado:

Great and hospitable owners at the Yelm location. They were funny and made picking up a breeze. Great customer service, would recommend.

kris F. en

Grado:

The man at the counter did not acknowledge me for over 10 minutes while talking on the phone. I finally interrupted him and asked him where I could leave the keys, he told me to leave them in the vehicle. Two weeks later I got an email that said I had not returned the vehicle.

Ryan M. en

Grado:

The first trailer I picked up had some sort of problem with the brakes. It felt like the brakes keep engaging while I was driving which caused the truck to have a tugging feeling constantly. Check equipment after it is returned. Test drive equip before use, after drop off and properly maintain.

Michael F. en

Grado:

El cliente no dejó un comentario.

laura P. en

Grado:

El cliente no dejó un comentario.

Aleksandr K. en

Grado:

The guys that work there cussing like it's their first language and they fight with each other and if something is wrong they find to blame someone else. Throughout my visit they blamed Uhaul software is horrible instead of giving a more polite answer "we are currently having technical difficulties".

Carol M. en

Grado:

El cliente no dejó un comentario.

Douglas H. en

Grado:

These folks are aces. Great communication. Always have what we need. Have rented from them a few times over the years ad they have always done my wife and I right. Highly recommend for Uhaul needs

Eric H. en

Grado:

Easy to pick no issues very friendly staff.

Don D. en

Grado:

El cliente no dejó un comentario.

James H. en

Grado:

I said I wanted to drop the vehicle at Dulles, VA. the personnel selected a delivery location that was: most convenient location/Washington DC. U-Haul corporate tried to charge me $1200 extra for dropping at a location other than the corporate choice of east Washington DC, which was totally unacceptable.

Jannette F. en

Grado:

Everything was GREAT. George is wonderful

Hilary O. en

Grado:

El cliente no dejó un comentario.

Angela C. en

Grado:

Great service, condition of equipment was excellent.

Joshua D. en

Grado:

The truck I rented was a 26ft GMC. It was very under powered. The door rattled. The driver side visor kept falling down when you hit a bump. Used twice as much fuel as the 26ft ford v10 I rented 3 months earlier. Loved the service. Hated the truck. Guys at yelm economy storage were amazing to work with. Easy drop off. Had to keep the truck longer due to house closing late. Gave me a couple days free.

Douglas H. en

Grado:

El cliente no dejó un comentario.

Norman A. en

Grado:

Everything was great.

Quinn N. en

Grado:

El cliente no dejó un comentario.

John R. en

Grado:

Larry always does a great job making sure we are taken care of.

david H. en

Grado:

These guys were great! The manager saved me $100.00 by adding a day to the duration because of the flat. Thanks again U-Haul!

George S. en

Grado:

Great job

Michael C. en

Grado:

The the office was disgustingly dirty and smelled of animal urine however, the yard was well stocked/maintained and the attendant was very friendly and most helpful so we left very satisfied with the service. I will recommend to friends, but will worn of the state of the office.

Ehren T. en

Grado:

El cliente no dejó un comentario.

Michael C. en

Grado:

El cliente no dejó un comentario.

Sara W. en

Grado:

El cliente no dejó un comentario.

Sandee S. en

Grado:

Everything accomplished with professionalism. We have used this location numerous times - always consistently professional.

Tami C. en

Grado:

El cliente no dejó un comentario.

Virgil H. en

Grado:

I was told that the gas tank was full, and that I had to bring it back full. By the time I had driven it 3 miles, it had dropped 1/8th of a tank. I was also told when I called that there were plenty of vehicles. I had indicated that I wanted a van. There were no vans when I arrived.

Larry A. en

Grado:

El cliente no dejó un comentario.

Joyce N. en

Grado:

El cliente no dejó un comentario.

DIANE C. en

Grado:

Staff were friendly and we were in and out quickly with no issues.. I would rent again from this facility.

Lisa H. en

Grado:

The gentleman was great thank you

PATRICK D. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

El cliente no dejó un comentario.

DANIEL A. en

Grado:

Everything was smooth and fluid.

Justin R. en

Grado:

The only negative part of my experience had to do specifically with the uhaul system itself. When I reserved my truck, I inputted the addresses for where I would be loading the truck and unloading it. If one were to input the addresses for the truck pick up location, the place I loaded the truck, the place I unloaded the truck, and the truck drop off location, they would see that I did not drive anywhere but to those places. So, instead of this being calculated by the system so I would have the right amount of miles, I was charged for "extra" miles I supposedly drove. This needs to change.

Angela N. en

Grado:

They were amazing to us and treated us very well. I would say there's nothing I would change.

BRUCE T. en

Grado:

Persistence is a Virtue!

Lori M. en

Grado:

Excellent customer service!!

Stacy W. en

Grado:

Keep personal beliefs and opinions personal. It does not belong in a business conversation .