Customer Reviews for Yarbrough Self Storage
(U-Haul Neighborhood Dealer)

139 reviews

5571 E 7th St   Joplin, MO 64801

(417) 553-4574

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 10 am - 2 pm

Services at this Location:

Contact Us

(417) 553-4574

5571 E 7th St
Joplin, MO 64801

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 10 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MARY H. 
Rating:
5.0

We did not drop off at this location you have down, we dropped off at 1410 east 7th in Joplin, MO, and our comments are for that location.

KEITH M. 
Rating:
5.0

Customer did not leave a comment.

MYLINN E. 
Rating:
5.0

Customer did not leave a comment.

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

CODY G. 
Rating:
5.0

Customer did not leave a comment.

BRYAN S. 
Rating:
5.0

In and out FAST! The only way they could've made it easier is if they loaded the trailer and drove it to the destination!

JASON M. 
Rating:
5.0

Everything was perfect

Thomas R. 
Rating:
5.0

Excellent customer service

CHARLES S. 
Rating:
5.0

Excellent customer service

CHARLES S. 
Rating:
5.0

Customer did not leave a comment.

Nochum G. 
Rating:
4.0

Staff was friendly and helpful

ROBERT H. 
Rating:
5.0

Everything was excellent. The representative was friendly and knowledgeable. She made checking in very easy and pleasureable.

STEVEN H. 
Rating:
5.0

Customer did not leave a comment.

BLAKE K. 
Rating:
5.0

Customer did not leave a comment.

GEORGE B. 
Rating:
5.0

Customer did not leave a comment.

APRIL D. 
Rating:
5.0

Nothing. The lady who worked there was extremely personable and professional. She will be the first I go to next time I need a trailer or truck.

Kenneth H. 
Rating:
5.0

Glenn was very nice. It was the perfect rental experience.

sandra G. 
Rating:
5.0

Customer did not leave a comment.

LISA C. 
Rating:
5.0

Customer did not leave a comment.

walter G. 
Rating:
5.0

Customer did not leave a comment.

Robyn B. 
Rating:
5.0

Customer did not leave a comment.

Donald J. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM J. 
Rating:
5.0

Very good rental experience.

MARK H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Nothing keep up the great work!

DONALD E. 
Rating:
5.0

No keep up the good work

Donald E. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY D. 
Rating:
5.0

Customer did not leave a comment.

RICKEY H. 
Rating:
5.0

Great service would definitely use again in the future

KEITH S. 
Rating:
5.0

Customer did not leave a comment.

jeff F. 
Rating:
4.0

Customer did not leave a comment.

Carolyn B. 
Rating:
5.0

Power steering. Be able to rent a van

JANNA F. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY P. 
Rating:
5.0

Customer did not leave a comment.

Traci M. 
Rating:
5.0

Customer did not leave a comment.

AMANDA J. 
Rating:
5.0

Very happy with my experience.

PATRICIA S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE L. 
Rating:
5.0

Nothing

RICKEY H. 
Rating:
5.0

The people @ this location was very friendly & attentive. They treated me with respect & kindness. I would highly recomend them.

TERESA D. 
Rating:
4.0

The truck was an issue. Even fully unloaded, it had a severe issue with the ride. I know it's not going to be “smooth,” but this truck bounced up and down violently as it picked up and held speed, even with nothing in it. Once loaded, the truck could barely break 55 mph. It was new and clean, but I'm not sure if the F650 trucks are not powerful enough for a 26' truck or if this one had an issue, but it made the trip across country difficult.

Nicholas N. 
Rating:
5.0

Customer did not leave a comment.

RALPH H. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline P. 
Rating:
5.0

Customer did not leave a comment.

Jack A. 
Rating:
5.0

Customer did not leave a comment.

MASON L. 
Rating:
5.0

Customer did not leave a comment.

BRUCE M. 
Rating:
5.0

Customer did not leave a comment.

RONALD B. 
Rating:
5.0

Fred very friendly couple easy to work with

JOE A. 
Rating:
5.0

Incredibly friendly service.

KEVIN C. 
Rating:
5.0

Customer did not leave a comment.

MEGAN W. 
Rating:
3.0

Customer did not leave a comment.

Gilbert C. 
Rating:
5.0

I cant think of anything you did a great job had no problems with anything. Great service.

TIMOTHY J. 
Rating:
5.0

Customer did not leave a comment.

Travis R. 
Rating:
3.0

WHY WOULD YOU ADVERTISE SOMETHING AS 19.95 for USE THEN CHARGE ME $101 ?! I used it for less than 2 hours. WILL NEVER RENT A UHAUL AGAIN! Scammers!

SHYANNE G. 
Rating:
5.0

Great Service!!!!! Very Freindly and helpful!

Jeremy S. 
Rating:
5.0

Great experience!

LARRY J. 
Rating:
4.0

Customer did not leave a comment.

PAUL S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM L. 
Rating:
5.0

Great people. Friendly and helpful. I can't think of any improvements at this time

FARON A. 
Rating:
5.0

The owners at this location were amazingly helpful. During an extremely difficult time this was the only thing that went easy. I would recommend this company and location to anyone!

AMIE C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Carrie was great

JEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

MARCO C. 
Rating:
5.0

Place was great.

KATHLEEN G. 
Rating:
5.0

Carrie was very friendly and did a great job for us. Was everything she said it would be no hidden chargers. We will use them. Again and tell our family and friends. Need more business women like her.

JANICE L. 
Rating:
5.0

Customer did not leave a comment.

DILLON D. 
Rating:
5.0

Customer did not leave a comment.

MARGARET K. 
Rating:
5.0

Customer did not leave a comment.

JEREMY W. 
Rating:
5.0

Customer did not leave a comment.

Liza C. 
Rating:
5.0

Customer did not leave a comment.

JEREMY W. 
Rating:
5.0

No problems at all The truck was nice and clean .The ppl made me less nervous everything will be ok Had no problems.It was a fun experience .Thank you

LINDA H. 
Rating:
5.0

Customer did not leave a comment.

JEREMY W. 
Rating:
1.0

Customer did not leave a comment.

MEGAN D. 
Rating:
5.0

Excellent service especially in very cold conditions.

CRYSTAL W. 
Rating:
5.0

Friendly, helpful, and respectful. Will be back many times. And their dog is spectacular!!!

MARTHA F. 
Rating:
5.0

Customer did not leave a comment.

Tabitha W. 
Rating:
5.0

Customer did not leave a comment.

JAMES K. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY S. 
Rating:
5.0

Very Friendly folks Helped me on New Year's Day I've rented from them before I would Highly recommend them went out of their way to get what I needed

Bret B. 
Rating:
5.0

Customer did not leave a comment.

JEREMY W. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

DAWN P. 
Rating:
5.0

Great experience

Sally S. 
Rating:
5.0

Was quick and easy, no problems

CLAYTON H. 
Rating:
5.0

Customer did not leave a comment.

Lorretta O. 
Rating:
5.0

Customer did not leave a comment.

Lorretta O. 
Rating:
4.0

Sorry we were late took longer to load than expected and unload also!

CATHY S. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY H. 
Rating:
5.0

This location they went above and beyond expectation. We had our transmission blow out on our car hauling a 8x5 trailer. They were able to help us in so many ways! This location and the people that work it..is just soul touching the way they helped us. Angels dont have wings..they proved that on so many levels. If this should be seen by them, I am so sorry I forgot your names.. but in my heart you are always there. Brightest Blessings and many thanks and love! Holley and Linda

HOLLEY M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTAL T. 
Rating:
1.0

Noted discrepancy in amount of gas provided and what they marked on contract. Would not accept their mistake even after pointing out

AMIR A. 
Rating:
5.0

I 100% recommend this place for your rental....I felt very comfortable and well served...I could not say more ....mr and mrs attended to us and we felt like we were home........and to say the drop off location person too he was very well the same we felt like home.....GREAT SERVICE BOTH PICKUP AND DROP OFF LOCATIONS....this was my first uhaul transaction so I'm very happy!!!!

Maribel R. 
Rating:
4.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Keep on keepin on

ASHLEY A. 
Rating:
5.0

Customer did not leave a comment.

NATHAN W. 
Rating:
5.0

The owners were great

michael P. 
Rating:
3.0

The truck was old and very uncomfortable for as much driving as I had to do. I had to drive past 2 other Uhaul locations, one of which was my preferred, that had multiple 26' trucks sitting to pickup my truck. The location itself was fine.

JOSEPH E. 
Rating:
5.0

Customer did not leave a comment.

GABRIEL A. 
Rating:
5.0

The people that run Yarbrough are the nicest people

toni M. 
Rating:
5.0

Very friendly to deal with Went out of there way to get what I needed to rent

Bret B. 
No reviews have been submitted for this location.

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