Customer Reviews for Yarbrough Self Storage
(U-Haul Neighborhood Dealer)

314 reviews

5571 E 7th St   Joplin, MO 64801

(417) 553-4574

Office Hours

  • Mon-Sat: 9 am–3 pm
  • Sun: 10 am–2 pm

Services at this Location:

Contact Us

(417) 553-4574

5571 E 7th St
Joplin, MO 64801

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–3 pm
  • Sun: 10 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

angela J 
Rating:
5.0

Customer did not leave a comment.

Justin P 
Rating:
5.0

Customer did not leave a comment.

James F 
Rating:
5.0

Outstanding service

Nate D 
Rating:
5.0

I am a repeat customer of the Yarbrough storage location and honestly I don’t think I will ever go anywhere else for my moving needs. They are so friendly and the location is absolutely perfect!!

Brandi S 
Rating:
5.0

Best experience that we ever have had renting U-Haul equipment.

Martin M 
Rating:
5.0

I had a wonderful experience with the Yarbroughs!! They were both helpful, kind, and very knowledgeable. You can tell they enjoy what they do! I will definitely be using them in the future!

BRANDI S 
Rating:
5.0

Carrie was wonderful and I would recommend Yarbrough Self Storage to anyone!

Reanna S 
Rating:
4.0

The guy was super nice even though the first trailer didn’t work he found us another place and even though the woman didn’t know how to hook it up the guy did and was nice to.

kimberly r 
Rating:
5.0

Customer did not leave a comment.

Edwin N 
Rating:
5.0

I was so happy they were able to check in my trailer outside of business hours after I expressed concern about being charged for off-hours check-in. The attendant was friendly and even complimented my parking. Very positive experience.

Brandon M 
Rating:
5.0

Customer did not leave a comment.

Donnie S 
Rating:
5.0

Located a lap top that had been left inside the cab and called us for pick up. Clean truck very helpful and friendly.

Kavan S 
Rating:
5.0

Customer did not leave a comment.

Mitchell V 
Rating:
5.0

Customer did not leave a comment.

PAUL M 
Rating:
5.0

Customer did not leave a comment.

Bret N 
Rating:
5.0

Customer did not leave a comment.

Candice N 
Rating:
5.0

Customer did not leave a comment.

Bryson Q 
Rating:
5.0

Very friendly person there to greet us and she was super knowledgeable and friendly

CYNTHIA B 
Rating:
5.0

Very helpful and will always use them

David M 
Rating:
5.0

Customer did not leave a comment.

Zack H 
Rating:
5.0

Customer did not leave a comment.

Joan N 
Rating:
5.0

She went above and beyond to accommodate my lack of backing up skills.

Chris K 
Rating:
5.0

Equipment well maintained, dry loose dirt, sand, and leaves on the floor of the trailer.

Darrell S 
Rating:
5.0

Not much leave it the way it is send everybody to yarbrough storage Joplin Missouri

kenneth f 
Rating:
5.0

There was gravel in the back of the truck, but we were able to sweep it out quickly.

janee r 
Rating:
5.0

Customer did not leave a comment.

Nigel G 
Rating:
5.0

Customer did not leave a comment.

RAYMOND H 
Rating:
5.0

Customer did not leave a comment.

ashley b 
Rating:
5.0

Customer did not leave a comment.

Tiffini N 
Rating:
5.0

Outstanding customer service! ⭐️⭐️⭐️⭐️⭐️

JON P 
Rating:
5.0

Carrie was very helpful. Even met me after hours for my pickup. Great customer service!

Michael R 
Rating:
5.0

Very friendly and helpful! Strongly recommended!

Phillip W 
Rating:
5.0

Very nice people

Lonnie S 
Rating:
5.0

Great customer service, very helpful.

Douglas L 
Rating:
5.0

Customer did not leave a comment.

Michelle W 
Rating:
5.0

Customer did not leave a comment.

Tiffini N 
Rating:
3.0

After hours drop off, I called Customer service about an issue with the truck and was told the most they would charge for cleaning was 150 which I felt was reasonable. This location didn't call or anything and charged me 250 which is ridiculous. Poorly lit property after dark and hard to locate from roadway.

Marion C 
Rating:
5.0

Customer did not leave a comment.

Tammy B 
Rating:
5.0

Customer did not leave a comment.

CRAIG W 
Rating:
3.0

Great customer service! Kind and friendly and explained everything clearly. Would recommend to anyone needing a truck or equipment

James A 
Rating:
3.0

possibly add a winch to the auto trailers

Weston F 
Rating:
3.0

Customer did not leave a comment.

Tammy B 
Rating:
5.0

Customer did not leave a comment.

andrew p 
Rating:
5.0

Customer did not leave a comment.

MARTY C 
Rating:
5.0

Customer did not leave a comment.

Tien N 
Rating:
5.0

Customer did not leave a comment.

SHEREE H 
Rating:
5.0

Customer did not leave a comment.

MARTY C 
Rating:
5.0

The U-Haul Tech was fantastic and knowledgeable!

CYNTHIA M 
Rating:
5.0

Customer did not leave a comment.

Jason B 
Rating:
3.0

Customer did not leave a comment.

Kim S 
Rating:
5.0

Customer did not leave a comment.

Julie A 
Rating:
5.0

She was very friendly, helpful and awesome to talk with and Cheecker is an awesome side-kick, So cute.

Judith L 
Rating:
5.0

Great service, incredibly friendly people! Had exactly what I needed at a reasonable price. Was able to save my day and get my move done in one trip. Thank you!

Sarah H 
Rating:
5.0

Customer did not leave a comment.

Joey L 
Rating:
5.0

Customer did not leave a comment.

WALLACE C 
Rating:
5.0

Customer did not leave a comment.

Matt S 
Rating:
5.0

All was great

Jeffrey K 
Rating:
5.0

Customer did not leave a comment.

Greg W 
Rating:
5.0

Customer did not leave a comment.

Sam d 
Rating:
1.0

Truck was damaged, headlight was taped on so it wouldn't fallout, with the blinker bulb laying loosely in side, steering was very dangerous the truck should not have been on the road, it was the worst rental I've ever experienced!

Mark K 
Rating:
5.0

The woman behind the counter was great, truck was new, 5 stars

patrick r 
Rating:
5.0

Customer did not leave a comment.

John K 
Rating:
5.0

Customer did not leave a comment.

JASON M 
Rating:
5.0

A very nice experience all around. Friendly people and, well maintained equipment. Easy to get out and easy to return.

Peter L 
Rating:
5.0

Customer did not leave a comment.

Daniel M 
Rating:
5.0

Customer did not leave a comment.

Martin S 
Rating:
5.0

Customer did not leave a comment.

Arlena G 
Rating:
3.0

Customer did not leave a comment.

James P 
Rating:
5.0

Customer did not leave a comment.

megan m 
Rating:
5.0

Customer did not leave a comment.

stuart c 
Rating:
3.0

Customer did not leave a comment.

Amy G 
Rating:
1.0

I was told three different prices wasn’t informed of the gas mileage price that’s it cheapest on Sunday was charged $119 told me there were all these extra fees I think I should have been informed of that information before hand so I could have known the truck was all over the road very bad front end that truck shouldn’t have been on the road only had one headlight working very very unsatisfactory I still can’t believe I was charged that to go only 20 minutes from one house to the next insane I’ll never rent another uhaul again!!!!!

Jennifer W 
Rating:
5.0

Great place to rent from! Highly recommended!!

austin m 
Rating:
5.0

Customer did not leave a comment.

Josie W 
Rating:
5.0

Night drop off. Easy to find

Robert W 
Rating:
5.0

Great people to deal with highly recomend

Charles P 
Rating:
5.0

Great firm to rent from. I am a returning customer.

Randy D 
Rating:
5.0

Customer did not leave a comment.

Jason W 
Rating:
5.0

Customer did not leave a comment.

Stephanie S 
Rating:
5.0

They were the most friendly to deal with. I appreciate both of them making my experience great. With the stresses of moving their personalities were refreshing. What top it off the most I left with a smile. Thank you so much the both of them.

david b 
Rating:
5.0

Customer did not leave a comment.

Sarah R 
Rating:
5.0

Customer did not leave a comment.

Jason W 
Rating:
5.0

Customer did not leave a comment.

Joe H 
Rating:
5.0

Customer did not leave a comment.

Jason W 
Rating:
5.0

The lady at check in was very kind and helpful. The 15' truck I got drove like transmission needed work and alignment a little off but still got the job done for reasonable price.

Andrea B 
Rating:
5.0

Customer did not leave a comment.

Katey W 
Rating:
4.0

Customer did not leave a comment.

Richard Y 
Rating:
5.0

Customer did not leave a comment.

SHEREE H 
Rating:
5.0

Nothing I had no problem is good I didn't just took long to load it that's all I didn't drive it hardly long it just a short ways getting hardly used any gas at all it was nice vehicle

Phillip Z 
Rating:
5.0

Great people and great to work with.. friendly and professional..

Jody D 
Rating:
5.0

Customer did not leave a comment.

TOMMY A 
Rating:
5.0

The staff were friendly and accommodating.

ed s 
Rating:
5.0

Customer did not leave a comment.

Denise C 
Rating:
5.0

Nothing this location is amazing!!!

Mike M 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY H 
Rating:
2.0

Again, our house is a couple blocks from a Uhaul center. Initally we were instructed to drop it off 4 miles west and after we drove there, got a text that the location was on the other side of town. This was an extra 45 minutes of unnecessary driving. The location looked like an abandoned old car lot or something. Gravel parking lot. It would be a lot handier to just drop it off at the nearest location.

Paul C 
Rating:
5.0

Customer did not leave a comment.

thomas b 
Rating:
5.0

Customer did not leave a comment.

William H 
Rating:
5.0

The lady had everything ready to go helped hitch trailer up. I thought she did better than most men would have.

AlbertL J 
No reviews have been submitted for this location.

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