Customer Reviews for Xpressions For Performing Arts
(U-Haul Neighborhood Dealer)

28 reviews

7667 Lake Worth Rd   Lake Worth, FL 33467

(561) 899-0270

Office Hours

  • Mon-Fri: 8 am–8 pm
  • Sat: 8 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(561) 899-0270

7667 Lake Worth Rd
Lake Worth, FL 33467

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–8 pm
  • Sat: 8 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Customer service was very poor.

Oderson C 
Rating:
1.0

Customer did not leave a comment.

Latarsha P 
Rating:
2.0

Ordered a dolly and did not get. Customer service solution was for me to drive one hour away to get one horrible customer service. As soon as I got in truck showed on dash tire low on air when I got home there was a nail in the tire and a chunk of rubber missing. Asked to be refunded for the dolly I did not get and was told I needed to go back to the store which was closed when I was there at 430 they said they are supposed to be open till 8. Again horrible service and even worse customer service trying to resolve a problem that was your fault

joe p 
Rating:
3.0

The pick up process was a disaster! Not the fault of the pick up location, it's the U-HAUL sysytem.

John T 
Rating:
3.0

The return required photos section is terrible.The dark shadowed in area does not allowed you to see/read what photo to take, and with the sum it's impossible to see what is on the screen. I had to retake photos numerous times!

Fernando G 
Rating:
1.0

Uhaul in general ended up helping with an absolutely horrible day. First off we get to the location and they're closed , call owners and she answers saying let me get the door unlocked then hangs up. 4 calls , knocking on back and front door and 90 min later we finally got our truck. 5 ft smaller then originally purchased so had to take multiple trips unfortunately. Countless texts and calls to the uhaul 1-800 numbers I got a truck but waiting 90 min and having to take a smaller truck in the heat was horrible. Like I said uhaul overall great service , this location absolutely rediculous and unprofessional. Will never use this location again or recommend to anyone. Had to pay double for miles and received zero discounts for my hassle/ waste of time.

Ronald E 
Rating:
5.0

Customer did not leave a comment.

Daquell D 
Rating:
1.0

When I arrived at facility in the middle of a Saturday, the facility was closed. The truck I rented was locked and inaccessible. I did everything online and the app would not provide location services. Once I stopped using the app and started using the website, things worked online. However, the truck was still locked even though I was able to check in online, I still could not drive away. I had to wait for the owner to open the office and provide me a key. I will never do that again.

Jim W 
Rating:
2.0

The manager wasn’t there when he needed to be there for my reservation. There was another girl that was trying to do his job and she was frustrated because it wouldn’t let her go to the next page. In the meantime she tried calling him on and texting him and he did not pick up the phone or answer her back. She was amazing. She did an amazing job, but I was very upset because he wasn’t there.

Sheila V 
Rating:
3.0

Truck was very dirty and had a '6 miles to empty' message. I requested another truck but only a smaller size was available. Also, I waited over 30 minutes to see an employee. However, the replacement truck was clean and had enough gas to work with.

Karl m 
Rating:
1.0

Customer did not leave a comment.

Jacob L 
Rating:
1.0

Customer did not leave a comment.

Fernando B 
Rating:
5.0

They took care of business, and they did everything it took no time, everything was good.

Michael P 
Rating:
1.0

Worst U-Haul experience I’ve ever had and got charged for something I didn’t agree to. Luckily the area manager refunded the charge

Marco A 
Rating:
1.0

They overcharged for items we never rented/used (doley, blankets, added insurance, etc) & after repeated calls never call back to resolve the issue. Finally had to call corporate to get the charges fixed but disappointing nonetheless it took this much effort. Recommend using another location if at all possible.

Vanessa C 
Rating:
4.0

Good service 👍

JACQUELINE E 
Rating:
5.0

Customer did not leave a comment.

Humberto R 
Rating:
5.0

customer service was great . It was easy and very accommodating to get the rental done and fast.

jaun j 
Rating:
4.0

Since it is in a shopping center, inform customers that are dropping off that you need to go to back of storefront.

Paul P 
Rating:
5.0

N/a

nicolas j 
Rating:
1.0

This place charged my card $157 extra to my $153 i already paid for a fuel charge. When i called to ask for the picture, IT WAS FULL LIKE I HAD RETURNED IT AS SO WHY WOULD THEY CHARGE MY CARD THAT!!! I still have yet to hear from the manager. My experience was completely unacceptable!!!! I need my refund ASAP!!!

Dominique A 
Rating:
1.0

I used the 10' truck for two hours and only went 20mi. no Insurance,pad, dollys or other extras. was charged $23.48 which was correct then saw that Uhaul charged a second invoice for another $113.94. I kept calling Uhaul to rectify the situation only to have them put me on hold for 20 min. and never come back to the phone. They did this three times. No resolution! Had to have my bank issue a dispute. I will never use Uhaul again.

Catia M 
Rating:
1.0

This was an absolute nightmare returning this truck.

Harry F 
Rating:
1.0

Horrible. First they couldn't find the van I dropped off a d put the key in drop off box in the back, then they charged me 170 for not dropping it off on time and extra milage.

Marcin S 
Rating:
1.0

This establishment shouldn’t be a Uhaul dealer. 1. They were not open at 9am as it states on the Uhaul confirmation 2. Arrived at the location at 9:45 am. Waited until 10am (our reservation time) called the establishment 3 times. They were closed. We didn’t leave until 10:30 am. 3. Horrible customer service. They weren’t aware of our reservation. 4. This dealer gives Uhaul a bad name and you should reconsider the partnership 5. The dolly we had in our reservation was not there. Uhaul said I need to call them back for a refund. Called twice. No answer. The owner told me to text them versus call which I did, no answer. Not a great way to start an already hectic move.

Jazz S 
Rating:
3.0

The steering was terrible the ride was rough And I had to put air in one of the back tires

Reed L 
Rating:
1.0

This location is not up to U-Haul standards. I really think this location needs to be investigated. I need for a manager to give me a call.

Tiesha M 
Rating:
3.0

Reported bald tire when trailer was returned. There was no one on site to speak with so i sent pictures to phone number to let them nkow the tire needs to be replaced.

vincent m 
No reviews have been submitted for this location.

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