Customer Reviews for Xenia Self Storage

130 reviews

1855 Bellbrook Ave Suite A   Xenia, OH 45385

(937) 372-4400

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(937) 372-4400

1855 Bellbrook Ave Suite A
Xenia, OH 45385

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Tammi M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie C  |  Overall Experience 
Rating:
4.0

Enjoyed the stay.

Jose R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christina H  |  Overall Experience 
Rating:
5.0

Holly did a fantastic job as an admin. I will always recommend Xenia Storage to my family and friends.

MICHAEL D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Johnittia M  |  Overall Experience 
Rating:
5.0

Friendly and helpful staff. Very secure facility. Easy entrance and exit.

Joe F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beth C  |  Overall Experience 
Rating:
5.0

Holly has always been super helpful and so kind. Best storage option out there.

STEFANI M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATTHEW M  |  Overall Experience 
Rating:
2.0

Had to throw many things out due to infestation of stink bugs and mice. No security concerns.

Amanda L  |  Overall Experience 
Rating:
5.0

Excellent place

William L  |  Overall Experience 
Rating:
5.0

The staff were so helpful with the move in and out. I would definitely use their facility again!

Rhonda T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joanna S  |  Overall Experience 
Rating:
5.0

The process was very efficient. Holly was professional courteous and kind in her renting the facility. I highly recommend Xenia Storage.

MICHAEL D  |  Reservation 
Rating:
4.0

Customer did not leave a comment.

Amber T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carol M  |  Overall Experience 
Rating:
5.0

Moving from another state I called multiple location, but Dan is the only one to take the time to describe what they offer and answer all of my questions. Staff is friendly and always helpful. I highly recommend this facility.

David M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marilyn W  |  Overall Experience 
Rating:
5.0

100% recommendation for Xenia Self storage! We rented temp controlled unit for summer to store college items. Holly has always been available and helpful.

Curt G  |  Overall Experience 
Rating:
5.0

Holly is kind, efficient and wonderful to work with! Highly recommend!

Erin B  |  Overall Experience 
Rating:
5.0

SOOO awesome to deal with. Super positive. Very helpful. DON’T put your own mice traps in because they will attract ants. LOL! We had a 5 x 10 for four boys from Cedarville University. Two of the boys didn’t put much in there. My son didn’t put any bedding or clothes, just fridge, micro, tv cabinet and a tall desk unit that fits over his desk. Two boys had large 6-bin cube units and all of their clothing and bedding, as well as a fridge and micro. So, there were two fridges, two micros total. A parent suggested putting original scent Gain dryer sheets in all clothing and bedding bags because they keep the mice and bugs away. We did that and We had NO bugs in anything after a summer of storage in the heat. YAY.

Sarah S  |  Overall Experience 
Rating:
5.0

Great facility and staff!

James N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria D  |  Overall Experience 
Rating:
5.0

The staff was extremely helpful and friendly

Don C  |  Overall Experience 
Rating:
3.0

The actual outdoor parking area, V15, was always clean, and we left it as we found it. Road into the parking area is in need of big holes in the blacktop to be filled in; this is rough on small trailer tires. Also, the price we paid - $84.50 a month w/tax - is really high. Would have stayed there if the price was $45 a month, or lower. Thank you.

David B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melinda D  |  Overall Experience 
Rating:
5.0

They are the best!!

Ken L  |  Overall Experience 
Rating:
5.0

Thanks for everything Holly

Mike G  |  Overall Experience 
Rating:
5.0

Great staff, secured area, would recommend

Jason C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bobby H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Janene E  |  Overall Experience 
Rating:
5.0

Prices were excellent, especially for Veterans!

Chandler D  |  Overall Experience 
Rating:
5.0

I have been so impressed with the facilities and staff for many years. Always helpful and positive!

CARRIE E  |  Overall Experience 
Rating:
4.0

Unit had a leak somewhere so a lot of our belongings were water damaged & had to get tossed out.

Amy B  |  Overall Experience 
Rating:
5.0

Holly is Great to work with, very helpful. Dan and Brent are nice also.

Gregory M  |  Overall Experience 
Rating:
1.0

Rodents ruined everything in my storage. Had to throw 90 percent of what I had stored there in the trash (dump) completely infested rat carcasses and droppings on everything

Kathy P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian H  |  Overall Experience 
Rating:
5.0

I would recommend this storage facility above anyone else- place is the best!!!!!

Sierra R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah y  |  Overall Experience 
Rating:
5.0

Excellent in all areas appreciate great service,will highly recommend 😎

Debbie B  |  Overall Experience 
Rating:
5.0

VERY GRATEFUL. I was in between apartments and NEEDED a CLIMATE CONTROLLED and SAFE place to store my sentimental belongings. THANK YOU VERY MUCH. ⭐⭐⭐⭐⭐

Angelia L  |  Overall Experience 
Rating:
5.0

Incredible customer service! The team at Xenia Self Storage was willing and able to work with my changing needs. They understood the unknowns of moving and accommodated me at every turn. Wonderful experience. I wish all business relationships could be like this

JONATHAN A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shamika B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendy F  |  Overall Experience 
Rating:
5.0

No issues here, I was greeted by friendly staff and very helpful, friendly people! I would absolutely recommend this facility!

Sara T  |  Overall Experience 
Rating:
5.0

Holly was GREAT to work with! As a college student with no clue what I was doing, she was so helpful and available to me. Will certainly be using these facilities again next summer!!

Kyla S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William D  |  Overall Experience 
Rating:
5.0

Holly was fantastic! She’s friendly and very helpful. Storage was perfect for our Cedarville University student. I would highly recommend Xenia Storage!!!

Julie A  |  Overall Experience 
Rating:
5.0

Mouse poop all over Found dead mouse in a shoe Is this this norm for storage units ? If we use again I can see that everything must be in plastic bins - multiple people used it and not every item was in bins but it would be nice to tell new clients to be prepared for this issue. Thanks

Sue H  |  Overall Experience 
Rating:
5.0

The staff was great to deal with. We will definitely use them again!

James N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Princess T  |  Overall Experience 
Rating:
5.0

We had no issues with our experience at Xenia.

Jody C  |  Overall Experience 
Rating:
5.0

The staff at Xenia Self Storage were wonderful. They made our experience needing storage during a stressful move easy and convenient. I would highly recommend anyone use them for their storage needs.

Alex M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roberta T  |  Overall Experience 
Rating:
5.0

Xenia Self Storage is my recommendation. The staff is professional, kind and helpful. My experience with them was excellent. I give them 5 stars and a 10 rating.

David C  |  Overall Experience 
Rating:
5.0

Holly was super to work with!

Martha A  |  Overall Experience 
Rating:
5.0

Very nice people to work with. Thank you

Rosemary M  |  Overall Experience 
Rating:
5.0

I would highly recommend Xenia Self Storage if you need any of the services they provide. Dan runs a tight ship there and it shows throughout the facilities. Thanks for the years of continued services for my company. Tony

Mastercraft D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tom D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Louis K  |  Overall Experience 
Rating:
5.0

Everything was great, will be using the facility again next fall.

Chuck K  |  Overall Experience 
Rating:
5.0

This is an excellent facility for storage needs. Highly recommend it!

Carey N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONALD M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carol M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory M  |  Overall Experience 
Rating:
5.0

The reason we moved our stuff out as soon as we did is because we went to our unit to find some tools. But what we found was where mice had found there way in our unit and made nest in some of our totes and chewed some of my husband's papers up. 1 was his dd213. A couple totes that didn't have lids had mice in them.

Elizabeth F  |  Overall Experience 
Rating:
5.0

Very good experience all around.

KARLA H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John H  |  Overall Experience 
Rating:
5.0

Thanks

HARI V  |  Overall Experience 
Rating:
5.0

We've used 2 different storage units over the years with Xenia Self Storage. They have always been easy and enjoyable to work with. I highly recommend them and will be back to use another unit soon.

CARL M  |  Overall Experience 
Rating:
5.0

We used Xenia Self Storage during a transition in our lives. We had a fire and lost our home. We needed quick access to storage for the possessions we saved until we found a new home. The staff at Xenia was so helpful in meeting our needs. We are so grateful to them for all their assistance!

Steven B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherm T  |  Overall Experience 
Rating:
5.0

I have used you several times and my son does, too. Thank you for all your great service and clean, well-lighted units. Sue B

Sue B  |  Overall Experience 
Rating:
5.0

It was horrible, had my camper parked there 3 months and it got broken into twice and damaged. Company did not care..no apologizes or any kind of reimbursement for anything I would never ever ever recommend it to anyone else in my camper was not the only one that got broken into and damaged I spoke with four other campers the god damaged and broken into the same time minded

Lara Y  |  Overall Experience 
Rating:
5.0

This one of the most efficient, well run, customer friendly private storage operations I have encountered.

FRED B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonya N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jade H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephenie S  |  Overall Experience 
Rating:
5.0

We really appreciate that my sons storage unit was well maintained without any incidents. Dry and clean will use again!

April B  |  Overall Experience 
Rating:
5.0

Highly recommend this place for storage your things here. Very clean and secured. Holly is the best! She is very friendly and the facility mate all my storage needs. Happy that this storage place was available for all our needs. I moved cross country and had no idea where we were going to put our thing. Holly reserve a Unit for us and that gave us peace of mind. We also had outside storage and was able to keep everything in one place. I highly recommend Xenia Self storage for all your storage needs. Also mate the owner and he was very friendly to us. He even gave us water on a very hot day. Thank you again for being there for us in our time of need. God bless!

Deborah S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TOM T  |  Overall Experience 
Rating:
5.0

I was extremely happy with facility and staff

Brian G  |  Overall Experience 
Rating:
5.0

Thank you so much for your help!!! Will see you soon!!

Kelli D  |  Overall Experience 
Rating:
5.0

Holly was a awesome staff member. I enjoyed the stay at the facility.

VON E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Crystal S  |  Overall Experience 
Rating:
5.0

Holly couldn’t have been more helpful! Give her a raise. We had a great experience. Thanks for everything. Jen Villelli

Jen V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debi H  |  Overall Experience 
Rating:
5.0

We paid extra this time for the paved space next to the building for 3 years. No problem. Easy access through the gate and the staff was helpful and very friendly.

JOE P  |  Overall Experience 
Rating:
5.0

Dan and Holly always respond quickly to concerns and issues. I kept climate controlled storage unit(s) for all my wood antique furniture. After many years, everything I stored was in the same condition as when I put them there.

SENA S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAURA L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Crystal B  |  Overall Experience 
Rating:
5.0

Very nice and clean units. I use these frequently and would recommend.

Troy B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin P  |  Overall Experience 
Rating:
5.0

Holly was fantastic! She always remembered my name when I saw her. I rented a very affordable, climate controlled unit at the Xenia facility. The facility was always clean, and smelled fresh. I liked having 24hr access to my belongings and that the facility was well lit and secure. The ability to open up the exterior glass double doors made moving into and out of my unit a breeze. I would highly recommend this facility!

Tiffany S  |  Overall Experience 
Rating:
5.0

Thank you for your help

Ashley G  |  Overall Experience 
Rating:
5.0

I only needed the unit for 3 weeks, but was very satisfied. The lighting was great, & pavement was wonderful too!

Janice G  |  Overall Experience 
Rating:
5.0

Great staff

Richard G  |  Overall Experience 
Rating:
5.0

Very friendly:) Never had any issues!

MISSI D  |  Overall Experience 
Rating:
5.0

Nice folks

Rodney T  |  Reservation 
Rating:
5.0

I have been renting a unit for a year and a half and this has been the best storage experience. Everything is clean and the staff are very helpful. I will definitely recommend this business to family.

MARGIE C  |  Overall Experience 
Rating:
4.0

They showed gratitude for me choosing their facility when I moved my belongings out. I was impressed by that.

STEVEN S  |  Overall Experience 
Rating:
5.0

Holly was very courteous, professional and was extremely helpful in explaining the process of the storage unit rental agreement. The added bonus of having the U Haul truck was very helpful. Thanks!

JOE B  |  Overall Experience 
Rating:
5.0

Great people

CHARLIE R  |  Overall Experience 
Rating:
5.0

Staff was helpful and professional, facility was clean and we'll maintained, unit had lighting that was helpful during unscheduled searches. I would recommend Xenia self-storage to anyone.

RICHARD P  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff. Reasonably priced. Very clean

ABBY E  |  Overall Experience 
Rating:
5.0

Great staff. Courteous and understanding in difficult times.

DANNY W  |  Overall Experience 
Rating:
5.0

Everyone was very polite and helpful thank you.

MARK M  |  First Impressions 
Rating:
5.0

Office staff very helpful and got me set up quickly. Locker itself is exactly what I needed.

Privacy R  |  First Impressions 
Rating:
1.0

After making a reservation, I called and found out that there were no units available in the size I requested.

Privacy R  |  First Impressions 
Rating:
4.0

The only thing stopping me from giving it a excellent rating is ease of access to the unit. It was possible, but a tight squeeze with a 26 foot truck.

JEFFREY Z  |  First Impressions 
Rating:
4.0

People at the office unit were very nice, helpful, and very friendly. oh and informative as well.

Privacy R  |  First Impressions 
Rating:
3.0

good service overall

Privacy R  |  First Impressions 
Rating:
4.0

Helpful staff and easy to get in and out of the lot. I am using the outdoor trailer storage.

Privacy R  |  First Impressions 
Rating:
5.0

Unit was clean and conveniently located. 1 negative-lightbulb was out when I got the unit I was told it would be replaced before I moved in. That didn`t happen overall still an excellent experience.

Privacy R  |  First Impressions 
Rating:
3.0

I Didn`t Use The Storage.

Privacy R  |  First Impressions 
Rating:
5.0

Office staff very courteous and helpful. Answered all of my questions before I asked them.

Privacy R  |  First Impressions 
Rating:
3.0

it`s so wonderful wow give me back my money thanks.

Privacy R  |  First Impressions 
Rating:
4.0

The staff was very polite and professional. The facility was very clean and I appreciate the double gates to get the outdoor parking area. The process was quick and easy.

Privacy R  |  First Impressions 
Rating:
5.0

Very easy on-line sign-up. People at the office were friendly and exceptionally helpful. It almost seemed too easy! Thanks.

Privacy R  |  First Impressions 
Rating:
5.0

My experience was great. The staff was very friendly and willing to help in any way they could.

Privacy R  |  First Impressions 
Rating:
5.0

I like the storage unit. It`s very secure and is very spacious. It`s just what I needed for such short notice.

Privacy R  |  First Impressions 
Rating:
5.0

Very friendly and unit was clean.

Privacy R  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

Back
To Top