Customer Reviews for Wynn's South Y
(U-Haul Neighborhood Dealer)

276 reviews

1206 Gault Ave S   Fort Payne, AL 35967
(Behind Tractor Supply)

(256) 845-6321

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(256) 845-6321

1206 Gault Ave S
Fort Payne, AL 35967
(Behind Tractor Supply)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The heater didn't work and I think we should receive a big discount to compensate us for this inconvenience. It was cool at night and we had to ride with blankets. The lady at Wynn's was extremely nice and professional. She gave great customer service and would highly recommend this Uhaul center.

rosemary S. 
Rating:
5.0

Nothing everything was great

KENNETH B. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD S. 
Rating:
5.0

Very friendly, great customer service, all around amazing people and equipment!

TREVOR K. 
Rating:
3.0

It took 45 min to Check In online . App keep freezing up. May have been internet signal so I'll give you that one. Then it didn't tell my where to take the truck back to so I called they said alpha and omega. I said don't think they are open any more she said it's a dip off. Dropped it off exactly how the app said to but there was no drop box so I called them said 61 min wait time so I clicked for them to call me. Left keys in the truck .. they still haven't called hope they find the keys. I hid them In the truck. Just a very nervous experience

Jonny B. 
Rating:
4.0

Customer did not leave a comment.

Bruce R. 
Rating:
4.0

Customer did not leave a comment.

Lynna M. 
Rating:
5.0

Nothing, everything was perfect and the owners were delightful!

hugh F. 
Rating:
5.0

Customer did not leave a comment.

ERIC B. 
Rating:
5.0

Customer did not leave a comment.

CURTIS C. 
Rating:
1.0

Truck filthy, both in the cab and bed. Used tissues, paper towels and lots of dirt in the cab. Packing residue and dirt in the rear(bed) of the truck. The hand truck was unusable in the house because of caked mud on the wheels.

BILLY J. 
Rating:
5.0

Wynn's is a great place to rent Uhaul equipment from! Enjoyed meeting them.

NANCY P. 
Rating:
3.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

Mensah D. 
Rating:
3.0

Customer did not leave a comment.

Tammy B. 
Rating:
5.0

Customer did not leave a comment.

Bryan S. 
Rating:
3.0

Customer did not leave a comment.

KRISTINA O. 
Rating:
5.0

Very good experience, will definitely use Wynn's again.

CHARMAN H. 
Rating:
5.0

sweep the trailer out. I always sweep out the equipment when I drop off. ty

sonia S. 
Rating:
5.0

Customer did not leave a comment.

KRISTY K. 
Rating:
5.0

The check in through website needs to be completely redone. Nothing but headache. Ended up going inside and checking in in just a few minutes. Meanwhile the website is still trying to call my wife to verify something. Nobody calls. Nobody calls my son. This is a total joke. Will never use the website for check in again.

SEAN W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Great experience. Easy,

BELINDA D. 
Rating:
4.0

Customer did not leave a comment.

Tim O. 
Rating:
1.0

Too much to tell in a short memo. This location makes uhaul look bad

Bryan A. 
Rating:
5.0

Ms. Patsy at the Uhaul Center in Fort Payne was phenomenal! I'd recommend her, and her company to anyone! 5 Stars for her generosity and kindness!

KACIE B. 
Rating:
5.0

Customer did not leave a comment.

KAREN T. 
Rating:
5.0

Customer did not leave a comment.

Antoinette H. 
Rating:
2.0

Have a better place marked for the larger trucks after hours. As the gate has a sign do not block and with the trailers parked on the fence-line and in front of the building plus the tow truck.. it is very unclear where to park. Also, I do not think the key return is very secure as anyone can pick up the key out of the return.

Shawna P. 
Rating:
3.0

Have trucks that don't have 180,000 miles on them

Jamie C. 
Rating:
5.0

I recommend renting in person because I rented online and they did not give me enough miles for my trip but the person at Wynn towing helped me with it

Phillip G. 
Rating:
4.0

Ft Payne was good....however I was scheduled to pick up in Rainsville. I was not aware change was made to Ft Payne . I had to drive back to Ft Payne losing time. I had labor lined up and this delay cost me money. Also I was given a 26 foot truck which was to large for the area and we had to walk all furniture up a gravel hill. U-Haul from Huntsville group area terrible.

Spence J. 
Rating:
4.0

Customer did not leave a comment.

Norlyn E. 
Rating:
4.0

Customer did not leave a comment.

Barry P. 
Rating:
4.0

Customer did not leave a comment.

David N. 
Rating:
3.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Everything was fine at Wynn's. People were nice and helpful.

belinda M. 
Rating:
3.0

Customer did not leave a comment.

Colin D. 
Rating:
5.0

Customer did not leave a comment.

SEAN R. 
Rating:
5.0

Amazing as always!!!

lisa S. 
Rating:
4.0

Customer did not leave a comment.

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

JAMIE W. 
Rating:
5.0

Customer did not leave a comment.

JAMIE W. 
Rating:
5.0

Very friendly and very helpful. Also, good location.

marie T. 
Rating:
5.0

Very friendly and accommodating ????

Tracie P. 
Rating:
5.0

Had to call and extend reservation bc our moving day was a disaster. Great experience with the phone representative. We have used this location to move in the past. The owner is delightful so we will continue to use this location.

Kayla W. 
Rating:
5.0

Customer did not leave a comment.

GAILDARIUS W. 
Rating:
5.0

Great service and very friendly people. Don't change anything!

TIM M. 
Rating:
5.0

Customer did not leave a comment.

Keith R. 
Rating:
5.0

Customer did not leave a comment.

Anthony S. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Angela T. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

It seems to be a more uhaul prepared location.

Vicky W. 
Rating:
5.0

Customer did not leave a comment.

steve A. 
Rating:
5.0

Excellent customer service. Very easy, in and out!

Kevin P. 
Rating:
5.0

Customer did not leave a comment.

marshall C. 
Rating:
1.0

Rented a truck for 3 days n a dolly need up paying 250 never again will I use a uhaul truck the truck was supposed to be 39.95 a day only used it for local moving this was horrible

Cheryl H. 
Rating:
5.0

Wish I had been picking up from a location like this one.

bryan M. 
Rating:
5.0

Great service and people!

BEN S. 
Rating:
5.0

Customer did not leave a comment.

Jean H. 
Rating:
5.0

Customer did not leave a comment.

clay P. 
Rating:
5.0

I made a reservation online at another location on the opposite end of town,upon reviewing this morning I noticed that my reservation was at a different location. I was not contacted by the location to tell me of the different pick up location.

Eddie M. 
Rating:
3.0

Customer did not leave a comment.

Brandi W. 
Rating:
5.0

Customer did not leave a comment.

claudia W. 
Rating:
5.0

Customer did not leave a comment.

james G. 
Rating:
5.0

Customer did not leave a comment.

mark D. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Customer did not leave a comment.

david R. 
Rating:
5.0

Customer did not leave a comment.

thomas B. 
Rating:
5.0

Pasty and the Wynn family are so friendly, efficient and willing to help get the right equipment for the job! Thanks so much!@

mary M. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
3.0

It was not the location I selected in my initial reservation. Dropped on Sunday morning and thus no personnel was there. Not much space to drop the trailer without some concerns it might be in the way.

David B. 
Rating:
5.0

Excellent service

monica B. 
Rating:
5.0

Customer did not leave a comment.

byron G. 
Rating:
3.0

your over the internet Smartphone check in... is a DISASTER! I may never use Uhaul again because of it. Moving is enough stress already. Why are you adding to it? Also, the owners at the pickup location, can not help. And it took over an hour for your 800 number to answer. PATHETIC!

Wade H. 
Rating:
3.0

Customer did not leave a comment.

Regina W. 
Rating:
5.0

Customer did not leave a comment.

Shunda J. 
Rating:
1.0

This location spoke poorly about uhaul and made many comments about my vehicle saying it was too small and under powered thick it pulled the trailer and stopped it with no issues.

Daniel J. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

The people were very helpful, everything was as it should be. Excellent service.

Jonathan S. 
Rating:
5.0

Customer did not leave a comment.

Kayla W. 
Rating:
5.0

Customer did not leave a comment.

Willis N. 
Rating:
4.0

Customer did not leave a comment.

James S. 
Rating:
1.0

Customer service is pathetic. The lady that called from Wynn's South Y was rude.

Jeffrey S. 
Rating:
5.0

Keep up the excellent work, thank y'all

TANYA S. 
Rating:
4.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

Tawanda M. 
Rating:
4.0

Customer did not leave a comment.

William R. 
Rating:
3.0

Customer did not leave a comment.

Wayne M. 
Rating:
5.0

Customer did not leave a comment.

Rose Anne M. 
Rating:
5.0

Very sweet. Wonderful people.

Carolyn M. 
Rating:
4.0

Customer did not leave a comment.

Bobby D. 
Rating:
5.0

Customer did not leave a comment.

c.w. M. 
Rating:
4.0

Clean your moving blankets. The blankets had been previously used and glue from tape transferred to my oak furniture, which I now have to clean with Goo-Gone.

Frank J. 
Rating:
5.0

Customer did not leave a comment.

Sharon D. 
Rating:
5.0

Customer did not leave a comment.

Alan M. 
Rating:
5.0

Customer did not leave a comment.

Brent H. 
No reviews have been submitted for this location.

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