Comentarios del cliente para Wylie East Self Storage
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Wylie East Self Storage
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stephany C. en
The place was great. the online pick up sucked. It didn't seem to work and proved to be not as user friendly as was presented. I was there at 730 to pick up and ended up needing to wait 2 more hours until the place opened. the people at the location were great!
Pat D. en
Good location, friendly folks and quick service. Appreciated what they did and help.
Russell V. en
Refund me the insurance he snuck on and 2 days rental that I didn’t use but someone else can!
Billy B. en
very good customer service very helpful
Frank K. en
The people are very helpful and very friendly.
Hatim D. en
Online pickup process was horrible. No expectations were set on information necessary for pickup or required alternate phone numbers. Verifying agent disconnected after saying could not verify online. All the agents were unsympathetic to the fact that move was planned for Sunday and we had to get the truck which was previously reserved. All the information was already provided during reservation but it had to be provided again during online pickup. We were at the location to pickup the truck at 7:00 AM and we didn’t leave until 8:20 AM. Horrible experience, we will never do it again.
Jason C. en
They were quick, efficient and very friendly. Great place to get your uhual. I drive the extra few miles to get items there.
Frank K. en
The staff was very nice and helpful.
Munir M. en
You did all ready
James W. en
good service
James B. en
A/C is in need of service. Did not cool off the cabin.
Dennis E. en
Very nice and reliable. Great service and pleasant customer care.
Jeremy A. en
Best uhaul rental place ever been too...friendly staff makes you feel welcomed
Kimberly J. en
Leighann was very helpful and great! Very smooth moving in!
Sebastian S. en
The ramp sticks and needs looked at. Otherwise everything was great!
Sarah H. en
I loved everyone there. So friendly, patient, and professional! Made our moving experience better.
Esther C. en
Very friendly and professional people in this location. on point service and I would recommend people to this location. They bumped me up to a bigger uhaul since they we out of what I wanted at no additional cost. Thank good people.
Jack G. en
CONTINUE the friendly and helpful service. Smoothest rental experience I've ever had.
Clement S. en
The dropoff location was changed by Uhaul. It cast me about 15 miles and 30 min. I past at least 3 Uhaul locations on my way to the one they changed the dropoff to. If a location is unable to receive the item it should be communicated at the time the reservation is made and the customer should be able to pick the next most convenient location for the dropoff.
MICHEAL N. en
The young lady that helped me was extremely friendly, helpful and courteous. She made the rental experience easy and fast. The truck was clean and reliable. I would highly recommend the Wylie East Self Storage for your Uhaul truck rental or moving needs. Personnel and service here was excellent.
Eskinder T. en
Keep it up. Thank you
Erick O. en
Love Uhaul! Will always use for any moves or storage. Wish there was a point system to get some kind of discount for usage.
Menka B. en
We dropped off at night and the site was closed
Chase B. en
Parking after hours was tight
Mark and Shannon C. en
Double check equipment for cleanliness.
Robert M. en
Extend reduced rates for seniors and military.
John O. en
Very nice and helpful!
Kevin F. en
They were friendly and super helpful!! I’d use them again for sure!
Ryan W. en
The U-Haul app didn't work. It kept timing out so I couldn't check in/out equipment with it. Lead to some confusion about how to properly check the vehicle back in after hours.
Jesse W. en
One of the best rental experiences I have had, and I have rented trucks for many years. Staff was courteous, efficient, friendly and made you feel appreciated. They went out of the way to help in any way possible. I just wish all UHaul dealers were this professional and courteous.
TOM P. en
The sweet lady stayed and gave me directions to the lot. She was VERY helpful!!
Daryle G. en
The staff is incredible and very friendly. I would highly recommend this facility to anyone!
Bryan N. en
This was for an overnight drop off. Everything was supper easy.
arul t. en
We cancelled the storage we did not utilize
CINDY E. en
The trailer wheel barings on the left tire while we were on the road. We had to call the uhaul people to send us a repair person. They did such a great job for us.
Christopher C. en
Finally a uhaul that works with you and isn't trying to drown you in fees. Without a doubt I'll be using them again no questions asked.
JEFF F. en
Mike's the best
Michael B. en
I have had bad experience; this was not one.
Steven A. en
Extremely friendly employee had me in and out in 10 minutes.
Allen K. en
Friendly, courteous, polite
Anthony P. en
The man at this location was very kind and made this as great of an experience as it could possibly be! Thanks!!
Allen K. en
Great people. Very friendly.
Allen K. en
very friendly and personable
Matthew T. en
Friendly people and outstanding service!
Tom C. en
Personnel we're very friendly and knowledgeable. They would do anything to make sure their client was happy. They were grateful for the business.
Jessica J. en
I’ve always had a great experience with this location. They have an excellent customer service team and I’ll continue giving them my business!
Ryan J. en
Mike needs a pay raise from you all! His homey like characteristics make customers want to return to his branch!
Jeanie H. en
Y'all are Awesome not a thing.
Renee R. en
They go above and beyond to help move you in and make sure all is well afterward.
Joseph O. en
The equipment was ready at the time requested and the attendant was very knowledgeable and helpful attaching the car hauler.
Gerald D. en
What a wonderful experience. Mike was the best, handling everything with a great personality! He gave me the extra mile and was a valuable service to my move!! Thanks Mike!!!!
Steven S. en
The location was great. The Crew were super friendly and helpful.
Marilyn M. en
The rental experience was very pleasant. The staff were friendly, professional and courteous. Thanks!!!
Renee R. en
Went above and beyond expectations.
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