Customer Reviews for Wylie East Self Storage
(U-Haul Neighborhood Dealer)

435 comentarios

1511 E FM 544   Wylie, TX 75098

(469) 606-2345

Horario de oficina

  • Lunes - Viernes:
    8 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Sábado:
    9 a. m. - 1  p. m.
  • Domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(469) 606-2345

1511 E FM 544
Wylie, TX 75098

Servicios en esta ubicación:

Horario de oficina

  • Lunes - Viernes:
    8 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Sábado:
    9 a. m. - 1  p. m.
  • Domingo:
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

MANUEL G 
Clasificación:
5.0

I would suggest doing away with the "guess the mileage" scenario when a customer is picking up a U haul. Y'all are going to charge what you charge anywhere at time of drop off. Charge the truck/trailer rental fee to begin with and then at drop off , add the miles . I had a great experience with customer service at Wylie East Storage

JAMES B 
Clasificación:
5.0

They are Great at communication. Always friendly and professional

KERRI F 
Clasificación:
5.0

El cliente no dejó un comentario.

REGINA H 
Clasificación:
2.0

El cliente no dejó un comentario.

Daniel P 
Clasificación:
5.0

El cliente no dejó un comentario.

BILLY P 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA F 
Clasificación:
5.0

The driver's side door to the truck had difficulty staying closed. That felt a little unsafe.

Brittany M 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN K 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE S 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaquise D 
Clasificación:
5.0

Great condition and super easy process!

Edgar V 
Clasificación:
4.0

I hate using the app. It's slow and ensures the truck is ready for the next renter. That should be done by a Uhaul employee not a customer. I should get a discount on the rental for the trouble.

Eric G 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T 
Clasificación:
5.0

Excellent service. Very friendly and professional.

DAVID P 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian K 
Clasificación:
5.0

Sharon made it easy with the reservation and having my vehicle prepared she was terrific

LINDA R 
Clasificación:
5.0

Sharon was super nice and helpful.

Paul N  |  Overall Experience 
Clasificación:
5.0

Very friendly staff. Got me in and out quickly.

JOSEPH H 
Clasificación:
4.0

It seen like every other month the price went up. I would still be there is you didn't keep raising the price. I felt like inwas being taken advantage of.

Keith C 
Clasificación:
5.0

Reminders of all the processes when returning equipment would be helpful. Otherwise this location is great!

TERRY R 
Clasificación:
5.0

Nothing to change.

TONY C 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARLIE R 
Clasificación:
4.0

app was difficult to use

Colin C 
Clasificación:
5.0

El cliente no dejó un comentario.

greg m 
Clasificación:
5.0

Ninguno

RAE W 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

JENIFER J 
Clasificación:
5.0

The advertised rate online wasn’t the same as actual rate at the facility (higher).

MATTHEW H 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK R 
Clasificación:
5.0

El cliente no dejó un comentario.

THERESIA W 
Clasificación:
4.0

It’s a tight area that could use more space for returns.

TORIONO G 
Clasificación:
5.0

El cliente no dejó un comentario.

Malori C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD S 
Clasificación:
5.0

There is nothing more to be said than this is a perfect place to store your belongings. I would use them again if the need arises

John K  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS G 
Clasificación:
3.0

The entire self pickup process

Andrew P 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELYN T 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B 
Clasificación:
5.0

El cliente no dejó un comentario.

Hilda S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER C 
Clasificación:
5.0

I have used many storage facilities and this is by far the best one I have ever used. The staff is friendly and informative. My million and one questions are always answered in a friendly manner. I highly recommend this facility!

Tina G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R 
Clasificación:
5.0

I sent my nephew to this location as well.

TINA G 
Clasificación:
5.0

Best customer service experience at a U-Haul I've had. Thank you and keep up the good work

GREGORY C 
Clasificación:
3.0

El cliente no dejó un comentario.

Darnesha R 
Clasificación:
2.0

El cliente no dejó un comentario.

DARNESHA R 
Clasificación:
5.0

Office manager was such a pleasant person to work with. She was friendly and got us on our way quickly. We will rent from this location again and highly recommend to anyone looking for a Uhaul dealer.

Cathy F 
Clasificación:
4.0

I was parked next to really old trailer. Real eyesore. It had nothing to do with me moving. I would ask to have it moved. Other that I never had a problem.

Bill L  |  Overall Experience 
Clasificación:
2.0

I wasn’t sent any instructions on how to get truck in a Saturday while office was closed.

Susana S 
Clasificación:
3.0

El cliente no dejó un comentario.

Feliciana M 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra J 
Clasificación:
5.0

We are more than satisfied with the time that we used Wylie East Storage. They are conveniently located and reasonably priced. We also stored our travel trailer at their facility for a time. They offer both inside, clean storage and outside RV storage. They took care of us both ways. We certainly will be back if we need a storage facility again. Than you WESS!!!!

Ken R  |  Overall Experience 
Clasificación:
5.0

Super nice southern lady working the desk. She made the process so easy even hooked the trailer on and all. Very happy with my U-Haul experience in Wylie TX.

Luke W 
Clasificación:
5.0

Staff were extremely helpful and easy to deal with over the past 2 and 1/2 years.

Marilyn M  |  Overall Experience 
Clasificación:
3.0

Dropped off on Saturday. No attendant at office.

william P 
Clasificación:
5.0

Staff was friendly and attentive

Devin P  |  Overall Experience 
Clasificación:
5.0

Best customer experience

Bryan B 
Clasificación:
5.0

El cliente no dejó un comentario.

James W 
Clasificación:
5.0

El cliente no dejó un comentario.

Stella G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin T 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob K 
Clasificación:
5.0

El cliente no dejó un comentario.

David L 
Clasificación:
5.0

The lady who works at this Neighborhood Uhaul was outstanding and very helpful. I would highly recommend this location to anyone who needs any type of Uhaul equipment.

Wissam J 
Clasificación:
5.0

Very helpful!

Lisa N 
Clasificación:
1.0

Put the keys in the right lock box. Have someone on sight to cover the issues that arise. Learn how to run a fucking company and fix your damn trash ass app. I got shafted over and over during this rental and it was just awful. Just absolutely terrible. I will NEVER use a U-Haul again. I will tell everyone I know to not waste their fucking time. Y'all are pathetic. Charging me an arm and leg more than what it says. Hidden fees and bullshit is just a great recipe for y'all to suck. So great job.

Colton B 
Clasificación:
4.0

Very friendly service

Emanuel J 
Clasificación:
5.0

Signage needs to be better, no written address and no signage for key drop off place, have to search for it. Office was closed

Syed B 
Clasificación:
5.0

El cliente no dejó un comentario.

KAMAL K 
Clasificación:
5.0

El cliente no dejó un comentario.

James M 
Clasificación:
3.0

The odometer said I drove 16 miles, round trip was only 10 miles. I verified with the car that was fallowing me and a map app. Either U-Haul or the vendor is playing with the odometer which is illegal.

Bradley L 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory B  |  Overall Experience 
Clasificación:
5.0

Front office was amazing!!! would rent again!!! haven rented from here many, many times!!

Jessica U 
Clasificación:
5.0

El cliente no dejó un comentario.

Trey M 
Clasificación:
5.0

El cliente no dejó un comentario.

Byung C 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorena M 
Clasificación:
5.0

El cliente no dejó un comentario.

Janis G  |  Overall Experience 
Clasificación:
1.0

I was promised a 25 mile credit for picking up the truck away from my location and didn’t get it and was charged for 23 miles over.

Lamarcus W 
Clasificación:
5.0

Keep this location exactly as it is.

DANIEL D 
Clasificación:
5.0

Great staff!!! Helpful and clean!! Highly recommend!!

Ronald D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph K 
Clasificación:
5.0

El cliente no dejó un comentario.

LLOYD T  |  Overall Experience 
Clasificación:
5.0

The staff here was amazing and went above and beyond!

Briana L 
Clasificación:
4.0

El cliente no dejó un comentario.

Greg M 
Clasificación:
5.0

The entire process was awesome! I would recommend this location to anyone and Miss Sharon is an awesome person I wish there other people with her personality. That you so much for all you do!

Vincent W 
Clasificación:
5.0

El cliente no dejó un comentario.

Esayas Z 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie L 
Clasificación:
1.0

Better up keep of the truck would be amazing. I have rented from U-Haul for many years and this was the worse experience I have ever had. The brakes were almost nonexistent. The inside of the cab door was falling off and had been repaired with some foam that had given up on holding. The door to the back kept getting suck because the wheel was off the track. I will not be using this location anymore.

ALISON M 
Clasificación:
3.0

There was broken glass on the ramp and my son cut his hand and foot on. And I tried to opt out of the 15 dollar whatever insurance safe whatever and could not!! I didn't need it I was able to opt out in past So no not very happy not satisfied

Rita W 
Clasificación:
5.0

El cliente no dejó un comentario.

sherri r 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda J 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony A 
Clasificación:
5.0

Pleasurable experience. Quick in and out.

robert m 
Clasificación:
4.0

We returned after hours, the facilities looked clean

Noel R 
Clasificación:
5.0

N/C

Jessie H 
Clasificación:
4.0

everything went good - app gave us some problems but other than that easy

Carl E 
Clasificación:
5.0

Very good, professional and friendly Mrs. Sharon.

Robert S 
Clasificación:
5.0

El cliente no dejó un comentario.

JARRED D 
Clasificación:
5.0

El cliente no dejó un comentario.

Tumeakia S 
Clasificación:
5.0

El cliente no dejó un comentario.

Rashad J 
Clasificación:
5.0

The lady at Wylie East Self storage was very friendly and had a great attitude. She made the process easy and simple.

George P 
Clasificación:
5.0

El cliente no dejó un comentario.

William A 
Clasificación:
5.0

Your agents were wonderful, very professional and extremely helpful! When in Texas m, I will be using this same location!! A great experience!!

Lupe S 
Clasificación:
5.0

El cliente no dejó un comentario.

David G 
Clasificación:
5.0

Everything that I asked for was there for me.. And the agent was very helpful and polite.

DAVID J 
Clasificación:
5.0

Ms Sharon was awesome and very professional I will refer Wylie East to all my friends

Lindsay W 
Clasificación:
5.0

Great experience- would rent storage again if needed.

Philip L  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful

Aaron H 
Clasificación:
3.0

El cliente no dejó un comentario.

MARK S 
Clasificación:
5.0

Clean equipment and great service.

Michael F 
Clasificación:
5.0

The online system was a complete mess. Creating an account after reserving a truck was not good. The reservation could not be found on my end I had to call customer service several times. The gentleman was the only highlight of this whole ordeal. I was extremely dissatisfied with the online process. I much rather find an actual location and speak to a person. Truck was good. Customer service was a huge help

Jose A 
Clasificación:
5.0

Loved the lady in the office, so sweet and personable!

JENNIFER C 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie L 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn N 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan H 
Clasificación:
5.0

Great experience!!!

Gary C  |  Overall Experience 
Clasificación:
5.0

Just loved the staff

JOHN G  |  Overall Experience 
Clasificación:
5.0

good choice Great 3 mo special @ $50/month for 12x20 with AC.

Gregory B  |  Overall Experience 
Clasificación:
5.0

Very nice place nice lady and very very affordable units. Wylie Storage gets ⭐️ ⭐️⭐️⭐️⭐️ Form me thank you for all the help.

Jesssica C  |  Overall Experience 
Clasificación:
5.0

Keep supporting the community

James A  |  Overall Experience 
Clasificación:
5.0

great staff and very convenient

Sean S  |  Overall Experience 
Clasificación:
5.0

Outdoor camper parking. Moved for covered parking.

Dina W  |  Overall Experience 
Clasificación:
5.0

People are awesome, so friendly and helpful! I was even asked if I needed help loading my trailer!

Kim S  |  Overall Experience 
Clasificación:
5.0

The facility and the staff are absolutely amazing and would recommend to everyone. Thank you I will be back.

Rob M  |  Overall Experience 
Clasificación:
5.0

Excellent self storage facilities

Lila B  |  Overall Experience 
Clasificación:
5.0

Very friendly and understanding staff!

Mark C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie K  |  Overall Experience 
Clasificación:
5.0

I would highly recommend Wylie East self storage, great staff, very easy to work with only leaving because I have a new shop buy I will definitely keep getting my uhaul rentals there as needed. Thank you all again

Jennifer M  |  Overall Experience 
Clasificación:
5.0

Excellent, very helpful at a time when needed most.

Mike C  |  Overall Experience 
Clasificación:
5.0

I've rented many storage units over the years. This one is the best I've come across.

Devin P  |  Overall Experience 
Clasificación:
5.0

Mike was always responsive and friendly. Great facility!!

Tina G  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful and friendly. I will definitely recommend them to anyone who needs a storage facility.

Vic E  |  Overall Experience 
Clasificación:
5.0

Thank you for allowing us to store our extra boxes this past year. Everything was well maintained.

Phil N  |  Overall Experience 
Clasificación:
5.0

I will recommend this facility and will not hesitate to use them again.

Roger L  |  Overall Experience 
Clasificación:
5.0

Easy peasy.

CARTER L  |  Overall Experience 
Clasificación:
5.0

Employees were very friendly and helpful. The owner actually helped me jump my car. Facility was convenient, well maintained, and had plenty of room to load and unload!

Larry K  |  Overall Experience 
Clasificación:
5.0

Mike was great!

Kenneth S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve D  |  Overall Experience 
Clasificación:
5.0

Mike is super. Best storage unit I've ever used. I would recommend this place to anyone.

Darryll J  |  Overall Experience 
Clasificación:
4.0

good service

James W  |  Reservation 
Clasificación:
5.0

Leighann was very helpful and great! Very smooth moving in!

Kimberly J  |  Reservation 
Clasificación:
5.0

The staff is incredible and very friendly. I would highly recommend this facility to anyone!

Daryle G  |  Reservation 
Clasificación:
5.0

We cancelled the storage we did not utilize

arul t  |  Reservation 
Clasificación:
5.0

They go above and beyond to help move you in and make sure all is well afterward.

Renee R  |  Reservation 
Clasificación:
5.0

What a wonderful experience. Mike was the best, handling everything with a great personality! He gave me the extra mile and was a valuable service to my move!! Thanks Mike!!!!

Gerald D  |  Reservation 
No se han enviado comentarios para esta ubicación.
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