Comentarios de los clientes para Wylie East Self Storage

The gentleman that checked me out was courteous, friendly and showed me how to do everything, he was patient and willing to help made my experience very good.

I won't use the “pick up by phone” again. I don't Like a scavenger hunt when I'm moving. I was suppose to have it at 10! And I didn't get it till 10:45! Horrible experience. I'll only use the walk up and talk to someone to check out next time. The place wasn't even open for me to talk to someone to get help.

I loved the guy who took care of me, he was very thorough and took time to explain everything and worked quickly and was very kind! If they had the bigger trucks I'd go back for my move this week!

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Mike was amazing!!!

This site customer service is an amazing. Keep it up Thank you very much.

Great Customer service... nice maintained lot... I would rent from them again.

FANTASTIC!!!?????

Smooth and efficient. No snags at all.

They were great! Upbeat, kind, funny, something we need in times like today. Thanks so MUCH! ??

Michael was incredible. He has got to be one of the most helpful, knowledge, professional and friendly customer contact employee that I have come across in a long, long time. He should be training other U-haul employees on how to work with customers..... I will highly recommend this location to friends and family.....

Make it clearer that online check in is required on returning.

Keep. Doing what you do. Great job.

Nothing.

He was great!!

Excellent customer service! Would use them again.

Mantener siempre esa buena actitud es muy ecensial para el negosio. Me agrado la atencion al cliente

This was the simplest Uhaul experience I've had. I was half an hour late to pick up so I got a courtesy phone call to see if I needed to adjust my reservaton. When I got there for pick up, the truck had been parked in the front so I could easily find it. Checking in for mobile pickup took longer than I expected but it was painless. Afterwards I found that it likely took longer because they called my wife to verify an alternate phone number. Dropping the truck off was just as easy. No waiting in line, just drop it off, confirm on the app, and put the key in the lockbox. I'll rent from here again.

Great service

The place was great. the online pick up sucked. It didn't seem to work and proved to be not as user friendly as was presented. I was there at 730 to pick up and ended up needing to wait 2 more hours until the place opened. the people at the location were great!

Good location, friendly folks and quick service. Appreciated what they did and help.

Refund me the insurance he snuck on and 2 days rental that I didn't use but someone else can!

very good customer service very helpful

The people are very helpful and very friendly.

Online pickup process was horrible. No expectations were set on information necessary for pickup or required alternate phone numbers. Verifying agent disconnected after saying could not verify online. All the agents were unsympathetic to the fact that move was planned for Sunday and we had to get the truck which was previously reserved. All the information was already provided during reservation but it had to be provided again during online pickup. We were at the location to pickup the truck at 7:00 AM and we didn't leave until 8:20 AM. Horrible experience, we will never do it again.

They were quick, efficient and very friendly. Great place to get your uhual. I drive the extra few miles to get items there.

The staff was very nice and helpful.

You did all ready

good service

A/C is in need of service. Did not cool off the cabin.

Very nice and reliable. Great service and pleasant customer care.

Best uhaul rental place ever been too...friendly staff makes you feel welcomed

Leighann was very helpful and great! Very smooth moving in!

The ramp sticks and needs looked at. Otherwise everything was great!

I loved everyone there. So friendly, patient, and professional! Made our moving experience better.

Very friendly and professional people in this location. on point service and I would recommend people to this location. They bumped me up to a bigger uhaul since they we out of what I wanted at no additional cost. Thank good people.

CONTINUE the friendly and helpful service. Smoothest rental experience I've ever had.

The dropoff location was changed by Uhaul. It cast me about 15 miles and 30 min. I past at least 3 Uhaul locations on my way to the one they changed the dropoff to. If a location is unable to receive the item it should be communicated at the time the reservation is made and the customer should be able to pick the next most convenient location for the dropoff.

The young lady that helped me was extremely friendly, helpful and courteous. She made the rental experience easy and fast. The truck was clean and reliable. I would highly recommend the Wylie East Self Storage for your Uhaul truck rental or moving needs. Personnel and service here was excellent.

Keep it up. Thank you

Love Uhaul! Will always use for any moves or storage. Wish there was a point system to get some kind of discount for usage.

We dropped off at night and the site was closed

Parking after hours was tight

Double check equipment for cleanliness.

Extend reduced rates for seniors and military.

Very nice and helpful!

They were friendly and super helpful!! I'd use them again for sure!

The U-Haul app didn't work. It kept timing out so I couldn't check in/out equipment with it. Lead to some confusion about how to properly check the vehicle back in after hours.

One of the best rental experiences I have had, and I have rented trucks for many years. Staff was courteous, efficient, friendly and made you feel appreciated. They went out of the way to help in any way possible. I just wish all UHaul dealers were this professional and courteous.

The staff is incredible and very friendly. I would highly recommend this facility to anyone!

We cancelled the storage we did not utilize

They go above and beyond to help move you in and make sure all is well afterward.

What a wonderful experience. Mike was the best, handling everything with a great personality! He gave me the extra mile and was a valuable service to my move!! Thanks Mike!!!!