Customer did not leave a comment.
christopher schwartz
Customer Reviews for Wurst & Sons Auto Repair & Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were very helpful and had everything I had asked for, helped hooking and unhooking trailer from tuck. Will definitely use again and tell other to use them.
wayne marpleCab was dirty
KNIGHTS OF COLOMBUSThis is hard for me to express a specific review for uhaul because i had to deal with so many people. Uhaul service was excellent & and 2nd pick up location was excellent. Great service at the 2nd location in Mantua NJ, L J Wurst & Sons. Very professional. The Uhaul truck was great. The 1st location at PS Gas in National Park NJ was horrible & stressful. 1 hour wait & they were unable to facilitate the transaction. Also, they tried to charge me more than expected. I would advise Uhaul to terminate business with them. It's a marijuana pipe store.
Nicholas DeLangeBill was very nice and helpful !
Bassem KaramNone
Kevin MeeksWurtz and Sons made my rental a very pleasant experience. Professional, courteous and friendly .I will recommend my family and friends to support Wentz and Sons.
LORI FARINAEasy and smooth process
MARVIN BURROWSService great. Van had check engine light which was scary. Also a split in windshield scary too. I didn't have time to switch vehicles so I prayed!
CARMALEE FOSTERMore moving supplies.
Scott DicklerThe trailer leaked from the top of the tailgate. I am a toy vendor and many of the boxes were wet when I got home on Sunday from the rain. I had to purchase storage bins for some of them bc it was too wet to dry out. Some did dry out okay. How can I be compensated. I will be renting in the future but how can I be sure this won’t happen again
Timothy McCormickNothing
Brian BartholomewCan't think of anything!
DAVID EARNHARTThis was my 3rd time renting from them - Everyone eas professional and vehicles were well maintained. Highly recommended!!
Deborah Welsforddropped off after hours. Facility made it very easy to comepelte the drop off. Would absolutely use services again
Steven LagunaNo improvement needed. All was fine and did not have any issues. Thank you, will use again and will let whoever ask for the service your name. Thank you.
GEORGE APONTEStaff was friendly and service was fast. I’ve used LJ Wurst and Sons in the past and have always been happy with them. Great family owned company. I continue to refer friends and colleagues to rent their UHaul needs from LJ Wurst and Sons
Edgardo SamaniegoThe app experience was awful. I didn’t realize I had to do the return truck process before cleaning out the truck and returning the keys. I took pictures for myself but was unable to add them.
Michael del dukeExcellent, friendly service
richard zeiglerOwner
Steve SchellExcellent experience, good pricing.
Alan ArrisonGreat service. Helpful and quick.
Anais KinzerCheck your trucks cargo space for leaks. Although, I moved in an unprecedented downpour, the cargo space leaked some water on some of my stuff. No harm done.
Richard HamiltonService was wonderful
jenean kasakowskiAlways have what i need.... 💯
MICHAEL BARROWEverything went smooth, on both pickup and drop off. No issues.
Patricia SchuslerIt was great
james brownVery professional and friendly
John TraumThe guys at the shop were great, will definitely be my go to location for future rentals.
Mike ANCONAThe only issue I had was getting the app to work picking up and dropping off so I didn’t have to go in. The location was great. Excellent customer service
Jesse PetasU-Haul changed my rental to a 24/7 pickup. When I showed up 2 hours early, I was told my truck wasn’t ready yet. Unacceptable. As a 66 year old widow driving a U-Haul for the first time, I was nervous. What I received was a truck with 94,000+ miles that smelled of smoke and was very well worn. A tire monitor system alert came on early in my trip and never went away. Very nerve racking as it was not a local trip. Also the furniture pads were filthy and smelled disgusting. I was also under the impression if I returned the truck early, which I did, I’d have my rate adjusted. Didn’t happen. Also could not adjust the mirrors correctly so basically was driving blind. The only good thing was the nice gentleman who helped me. I expected better for the expensive price I paid.
Katherine ThompsonThe van's check engine light was on. The person working at the facility stated that they had been unable to find the source of the problem that was causing the light to be on. There were no problems or issues while driving it however.
Robert GibbonsExtraordinary Customer Service
Eric LynchI appreciated the hassle free service, quick and easy. Excellent customer support as well, available for questions supportive and understanding. Tom was very accommodating. I left my cell phone in the van and, although he was done for the day, he went back to the office so I can get it.
HOPE NELSONFriendly staff and Bill was super helpful with both visits. Had a great experience!
Ryan PurdyThey are the best
ED HUGHESI rent there regularly.. always a great experience
JON BLAISDELL5 Star Quality service, TY U-Haul and it's Affiliates 🙏
Angelo RodriguezI rented the trailer and my fuse was gone I was already hook up the tractor supply up the road and they had me disconnect the trailer and wasted my time
Alfredo RuizMaybe put new shocks on every year ?
Alexander BraunVery pleasant experience. Nice guys.
tiffany thompsonAlways a great experience to rent from U-haul thanks
EVONE DAVISThere was an unexpected hold placed on my card for $49 I'm still waiting for it to be returned
Wayne FarmerThe A/C would only blow out the defroster vents. Suggest to fix it as summer is coming soon.
Janine GiandomenicoVery friendly local business. Fantastic people.
David MacGregorThe rep was friendly and very helpful. This is my second time dealing with this location, and I look forward to renting a U-Haul trailer again.
Lawrence GroffNothing they were great
Lisa mitchellI’ve rented lotss of trucks and Wurst’s is the best U Haul dealer I’ve used. You can tell that they appreciate your business. Luckily they are nearby.
michael stadulisWonderful experience customer service was excellent
JOSEPH RICCARDIVery friendly and helpful. I will be back for sure!
Tom PotterThe staff at Wurst auto were very nice people to do business with. Excellent rating. Tom Mooney
tom mooneyOver All Experience With Motorcycle Trailer...Excellent And Professional Service Thanks Wurst And Sons
MICHAEL BARROWGreat service great location
george fox