Very friendly helpful business to rent a u-haul truck
Maryann J
Customer Reviews for Wurst & Sons Auto Repair & Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff was friendly, even backed the truck out for me since I'm not used to driving such big vehicles. Very tidy, convenient location. Thank you!
MELANIE BThey were very helpful and had everything I had asked for, helped hooking and unhooking trailer from tuck. Will definitely use again and tell other to use them.
wayne mCab was dirty
KNIGHTS OThis is hard for me to express a specific review for uhaul because i had to deal with so many people. Uhaul service was excellent & and 2nd pick up location was excellent. Great service at the 2nd location in Mantua NJ, L J Wurst & Sons. Very professional. The Uhaul truck was great. The 1st location at PS Gas in National Park NJ was horrible & stressful. 1 hour wait & they were unable to facilitate the transaction. Also, they tried to charge me more than expected. I would advise Uhaul to terminate business with them. It's a marijuana pipe store.
Nicholas DBill was very nice and helpful !
Bassem KNone
Kevin MWurtz and Sons made my rental a very pleasant experience. Professional, courteous and friendly .I will recommend my family and friends to support Wentz and Sons.
LORI FEasy and smooth process
MARVIN BService great. Van had check engine light which was scary. Also a split in windshield scary too. I didn't have time to switch vehicles so I prayed!
CARMALEE FMore moving supplies.
Scott DThe trailer leaked from the top of the tailgate. I am a toy vendor and many of the boxes were wet when I got home on Sunday from the rain. I had to purchase storage bins for some of them bc it was too wet to dry out. Some did dry out okay. How can I be compensated. I will be renting in the future but how can I be sure this won’t happen again
Timothy MNothing
Brian BCan't think of anything!
DAVID EThis was my 3rd time renting from them - Everyone eas professional and vehicles were well maintained. Highly recommended!!
Deborah Wdropped off after hours. Facility made it very easy to comepelte the drop off. Would absolutely use services again
Steven LNo improvement needed. All was fine and did not have any issues. Thank you, will use again and will let whoever ask for the service your name. Thank you.
GEORGE AStaff was friendly and service was fast. I’ve used LJ Wurst and Sons in the past and have always been happy with them. Great family owned company. I continue to refer friends and colleagues to rent their UHaul needs from LJ Wurst and Sons
Edgardo SThe app experience was awful. I didn’t realize I had to do the return truck process before cleaning out the truck and returning the keys. I took pictures for myself but was unable to add them.
Michael dExcellent, friendly service
richard zOwner
Steve SExcellent experience, good pricing.
Alan AGreat service. Helpful and quick.
Anais KCheck your trucks cargo space for leaks. Although, I moved in an unprecedented downpour, the cargo space leaked some water on some of my stuff. No harm done.
Richard HService was wonderful
jenean kAlways have what i need.... 💯
MICHAEL BEverything went smooth, on both pickup and drop off. No issues.
Patricia SIt was great
james bVery professional and friendly
John TThe guys at the shop were great, will definitely be my go to location for future rentals.
Mike AThe only issue I had was getting the app to work picking up and dropping off so I didn’t have to go in. The location was great. Excellent customer service
Jesse PU-Haul changed my rental to a 24/7 pickup. When I showed up 2 hours early, I was told my truck wasn’t ready yet. Unacceptable. As a 66 year old widow driving a U-Haul for the first time, I was nervous. What I received was a truck with 94,000+ miles that smelled of smoke and was very well worn. A tire monitor system alert came on early in my trip and never went away. Very nerve racking as it was not a local trip. Also the furniture pads were filthy and smelled disgusting. I was also under the impression if I returned the truck early, which I did, I’d have my rate adjusted. Didn’t happen. Also could not adjust the mirrors correctly so basically was driving blind. The only good thing was the nice gentleman who helped me. I expected better for the expensive price I paid.
Katherine TThe van's check engine light was on. The person working at the facility stated that they had been unable to find the source of the problem that was causing the light to be on. There were no problems or issues while driving it however.
Robert GExtraordinary Customer Service
Eric LI appreciated the hassle free service, quick and easy. Excellent customer support as well, available for questions supportive and understanding. Tom was very accommodating. I left my cell phone in the van and, although he was done for the day, he went back to the office so I can get it.
HOPE NFriendly staff and Bill was super helpful with both visits. Had a great experience!
Ryan PThey are the best
ED HI rent there regularly.. always a great experience
JON B5 Star Quality service, TY U-Haul and it's Affiliates 🙏
Angelo RI rented the trailer and my fuse was gone I was already hook up the tractor supply up the road and they had me disconnect the trailer and wasted my time
Alfredo RMaybe put new shocks on every year ?
Alexander BVery pleasant experience. Nice guys.
tiffany tAlways a great experience to rent from U-haul thanks
EVONE DThere was an unexpected hold placed on my card for $49 I'm still waiting for it to be returned
Wayne FThe A/C would only blow out the defroster vents. Suggest to fix it as summer is coming soon.
Janine GVery friendly local business. Fantastic people.
David MThe rep was friendly and very helpful. This is my second time dealing with this location, and I look forward to renting a U-Haul trailer again.
Lawrence GNothing they were great
Lisa mI’ve rented lotss of trucks and Wurst’s is the best U Haul dealer I’ve used. You can tell that they appreciate your business. Luckily they are nearby.
michael sWonderful experience customer service was excellent
JOSEPH RVery friendly and helpful. I will be back for sure!
Tom PThe staff at Wurst auto were very nice people to do business with. Excellent rating. Tom Mooney
tom m