Great People, Great Place!
THOMAS K
Customer Reviews for Wurst & Sons Auto Repair & Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Always receive great customer service from Wurst
ROBER GNothing, customer service was excellent at this location.
EARL FService was excellent. Have used them several times in the past few months. Will be using them again next week. Granddaughter and her husband are moving into their 1st house.
SALLY SNoing
CHALES NBill was so friendly and helpful. Would definitely recommend
DAVID BVery helpful and very knowledgeable . Very pleasation experience.
SALLY SI think uhaul should but a note explaining that you can't be late regarding the pick up time. I think if I was on time it would have went smoothly but my plane was late coming in which caused my reservation to be unavailable when I showed up to pick up the van. Customer service was very nice and helpful over the phone. It took 2 hours to get the van . Also, another note stating if you have a out of state licenses you need 3 references not 2. Overall, very comfortable ride. I like the convenience of doing online only. Gracias
Daniel EVery friendly and helpful and got us what we needed in no time.
LAQUITA LYou have done excellent job.
Fereshteh AExcellent service was provided.
Anthony OCould not have had a better experience !! EVERYTHING was spot on, from cleanliness of truck to customer service. Would HIGHLY recommend Wurst & Sons every time. Gracias
Rich HThat kid you have working there was great. Uhaul corporation needs to use him as an example of great customer service
Sam LThe U-Haul team in Mantua NJ is friendly, helpful . Great location
EDWARD HOwner and staff were very pleasant and helpful, both at pickup and drop off. They are the kind of people every business wishes for. U-Haul should be very glad to have they as a dealer. Would highly recommend using this location.
Raymond Every nice people
Robert LNothing to improve. Friendly easy convenient - will definitely recommend
renae rThey are super friendly and very helpful.
Joan HEasy people to work with
STEPHEN SI will definitely rent from Wurst & Sons again. My only concern was that the truck I rented seemed to have a bit of a slipping transmission. But, it served the purpose and the check-in / check-out process was very easy.
Robert QVery helpful
Don AI've used this location 3 times. Highly recommend them.
DONNA MBlinkers were not operable.
gary mDropped off after hours so no interaction with staff.
Edward GY'all did real well, keep doing what you're doing..
aaron mOwners were very nice and super helpful on the questions I had about pickup and dropoff. They were great!
Joseph MLower long distance rate.
THOMAS KIt was a simple trailer pick up but the rep did not seem to know what is going on so had to call his supervisor
Bac NSimple drop off…no trouble at all Recommended for anyone in the area needing to rent/drop off etc…
Bac NThe left tail light did not work and one of the side doors to the van was welded or bolted shut at the bottom and wouldn't open but clearly wasn't properly latched when closed at the top. The people were very nice and easy to work with but clearly the vans aren't maintained. It was fine enough to drive but it sounded like one of the people there knew over the phone that the tail light was out and just hadn't fixed it but still let the van be rented. Deff check over everything.
Damara PI dropped the trailer off about a day early and went through the return process through my cell phone it was quick and easy.
Mark LEverything was perfect from customer service to equipment. A+
richard zVery helpful and nice to deal with
Jason BMr. Bill treated me very well in a very professional, friendly and cooperative manner. It was my second experience to deal with them and each time I found them very, very nice.
JAVED QVery easy to book and rent the Uhaul for a few hours!
Megan BMany thanks to the drop off location, Wurst & Sons. The owner was friendly and provided excellent customer service. The entire experience was outstanding.
Carla CThere was something spilled all over the inside of the truck. I used Clorox wipes to clean but looked like soda.
James BVery friendly helpful business to rent a u-haul truck
Maryann JStaff was friendly, even backed the truck out for me since I'm not used to driving such big vehicles. Very tidy, convenient location. ¡Gracias!
MELANIE BThey were very helpful and had everything I had asked for, helped hooking and unhooking trailer from tuck. Will definitely use again and tell other to use them.
wayne mCab was dirty
KNIGHTS OThis is hard for me to express a specific review for uhaul because i had to deal with so many people. Uhaul service was excellent & and 2nd pick up location was excellent. Great service at the 2nd location in Mantua NJ, L J Wurst & Sons. Very professional. The Uhaul truck was great. The 1st location at PS Gas in National Park NJ was horrible & stressful. 1 hour wait & they were unable to facilitate the transaction. Also, they tried to charge me more than expected. I would advise Uhaul to terminate business with them. It's a marijuana pipe store.
Nicholas DBill was very nice and helpful !
Bassem KNinguno
Kevin MWurtz and Sons made my rental a very pleasant experience. Professional, courteous and friendly .I will recommend my family and friends to support Wentz and Sons.
LORI FEasy and smooth process
MARVIN BService great. Van had check engine light which was scary. Also a split in windshield scary too. I didn't have time to switch vehicles so I prayed!
CARMALEE FMore moving supplies.
Scott DThe trailer leaked from the top of the tailgate. I am a toy vendor and many of the boxes were wet when I got home on Sunday from the rain. I had to purchase storage bins for some of them bc it was too wet to dry out. Some did dry out okay. How can I be compensated. I will be renting in the future but how can I be sure this won't happen again
Timothy MNada
Brian BCan't think of anything!
DAVID EThis was my 3rd time renting from them - Everyone eas professional and vehicles were well maintained. Highly recommended!!
Deborah W