Comentarios de los clientes para Worldwide Automobile Co LLC

Jerald the owner picked me up at the airport and gave me a ride on a Sunday, while every other UHaul places were closed. He also made sure to give me the newest equipment for the 1800 mile journey. His team of two other guys were quick and efficient to get me on the road in 20 minutes!

Very good

Nope. Great service from Gerald Red!!

No comment.

Very polite and easy to work with

Gerald was very friendly and helpful..will definitely use again and refer to anyone who needs these services

Owner was such a pleasure to work with.

Easy driving truck. Very clean. Nice moving experience. Thanks.

Absolutely great service , the best I've had in U-Haul. I was 100% satisfied

Very friendly and informative. I will definitely continue to patronize this location.

Awesome

Great attitude , very polite

Agent was very nice but the place is a mess...

1) The transactions were too slow--need to get customers in and out quicker. 2) Lot was in poor condition--standing water everywhere. Also, need driveways to be clearly labeled--one for the car lot and the other for the Uhaul rental office entrance.

Exceptional customer service by the owner and the gentleman that works with him! I cant remember the last time that I have had that level of customer care!

The issue I had with the rental was it had a bad battery. Left my girlfriend and I stranded, twice in parking lot.

I clean both truck and van they was really dirty i also was over charge and i felt like i was being handle by Crooks i told him that he had over draft my account a head of time and i need him to fix it so i can put gas in the car and he still charge me for it . at firat i thought very nice people but now i dont think i will be doing business witb them ever again .

Truck was so beat up cosmetically & oil gage hand did a dance at each stop once it started carrying 1300 pounds. But it got the job done none the less.

While my experience at this place was fine I am very unhappy with my experience overall. I had wanted a 15 foot truck because that was all I needed. I was told there were none available and was switched to a 20 footer. So I had a bigger truck which was harder to park where we were loading not to mention the lower gas mileage. I had also called customer service to see my options and the woman I spoke to argued with me and basically said it was my fault since I waited ten days prior to needing the truck. I feel that if I put in a order for a particular truck, Uhaul shouldn't overbook and making what I wanted unavailable.

Very helpful and thorough with all of the paperwork. Found me a auto transportation minute and had it repaired for the following day. He had way more equipment and told me I could of gotten my truck and auto transport with him. ( would of saved me time and aggravation ) I was brand new to the area and got lost looking for this location.

Great personnel to work with! Great customer service!!

Office was in complete disarray, messy and paperwork was everywhere. Looked like a hoarder lived there. Marquise, the gentleman who helped me was very courteous and friendly. He did a great job.

Well the truck was not available for over 9 hours. For whatever reason U-haul did not have a truck available as scheduled. The proprietor did his best to go and get a truck. This did delay my move by a day. I appreciated it being worked out, but really would prefer to have the equipment available when scheduled.

Owner was very personable and aimed to please. It wasn't the typical location that I would have thought of but they took care of the equipment and were super helpful!

Pretty dated place.

2 he in person wait to get a truck that I thought I'd done online check in for. No packing blankets or hand dolly at the site. 6 hrs for those to be delivered to me house and I was not given the appropriate amount of blankets, so the pickup day was pretty much wasted. But Gerald did give me an extra day for free.

Mr. Gerald was awesome! He was professional and knowlegable. I will be referring my friends and family.

Remove this franchisee location from your company! Terrible experience and customer service. Proprietor is one old man who does not seem to understand the technology that Uhaul is using. Runs the store out of basically his home! It is filled with crap! After I used the app to find the truck, enter the rental agreement, and pay he refused to give me the key until I waited in line. I waited 1 hour just for the damn key!!! What is the point of allowing people to skip the line and check out the truck on the app if the proprietor of the location does not understand how the app even works! He filled out everything by hand. One of the least efficient and frustrating experiences I have ever had. Terrible. Its disgraceful that U-Haul would allow this type of shabby operation to represent its company.

Great service and friendly! Will do business there again , and will recommend to friends.

Exceptional service-----no changes!

Very experienced, knowledge and great service! Would recommend and will use again!!!

Gerald was very helpful and went out of his way to assure I had what was needed for my move. Would highly recommend to everyone!

Great experience! Customer service was superb

Excellent customer service. Very helpful. Has the "little town" feel and treatment. Everyone was friendly and polite. Thank you !

Gerald was absolutely amazing. very friendly and helpful, informed us about the location of a place that rents storage units and where to obtain boxes and moving supplies. This experience could not have been any better.

no recommendations as process was handled quickly and efficiently

Great Saleman

I honestly did not see anything that needed to change at this location. The owner and his workers were very nice and showed me the correct way to hook up the trailer that I rented. Super , super nice people.

Contact less service still had to go inside. Had to wait until they figured out I had already reserved it and checked it out. Waited for 20 minutes before I got out.

Above average cause it feels like home when you go in.

Mr Gerald was great. Thank s Mr. Gerald.

I have rented U-Haul equipment before many time, but this was my best experience ever, the store manager was by far very professional and helpful every step of the way.

Owner was very polite and friendly.

Make sure they have the equipment that I paid for. I need all the extra equipment refunded. The only thing the location had was the $7 hand truck. No rope, tape, or boxes.

Our Rental facility and its owner were professional, helpful and we would use this facility again and recommend it to anyone who asks. We appreciated him and the great service we received. Thank you!!!

Great customer service!

Has to be the cleanest uhaul I've ever gotten!

The customer service was through the roof and they were really patient and got me whatever I needed & more! And they even offered to help further with anything else we needed. Very professional! They were nice and very informative! I would do service with them time and time again!

Thank you

The location office is absolutely disgusting, someone from cooperate should visit and see if they would sit and wait on the couch while the man in pajamas entering at a snails pace is with another customer. Staff was very unprofessional, building inside was filthy and the smell was unbearable. Never again will we rent from there.

Charges are never right

Offer a hand truck inside the truck.

Nothing doing a wonderful job

They were very friendly and nice.

From the 1st phone call Mr. Gerald was helpful and assured me that anything would be just fine and it was...Thanks Mr. Gerald I will return and refer friends

Wonderful, friendly experience.