Comentarios de los clientes para World Class North America

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de World Class North America

Clasificación general:

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john H.
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Amber was a big help.

BETH S.
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I was charged over double the miles that I drove. I had the truck for less than 3 hours and returned it. I drove 20-25 miles and was charged 56.5

Andrew M.
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This location is excellent, fast, friendly, and efficient service.

MATTHEW B.
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I went in to the first place and ordered a 26' vehicle. It was all set up to pick up the vehicle at his dealership. I came in on the pick up day and he said, "I don't have a 26' and haven't had one in several weeks. You must have received an email changing the location.". I did not receive an email notifying me of the changed location. The new location was 10 miles away. It took them awhile to figure out how to do the paperwork. The contract was to be set up as 'pick up there and drop off elsewhere'. When I dropped off the vehicle, they said the contract was set up to drop off at the pick up location, which was 50 miles away. Eventually, the contract was updated so I could avoid the fees but the whole experience was a mess.

Thor G.
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The lady that checked us in was very helpful.

Christopher T.
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El cliente no dejó un comentario.

Darin J.
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Went in and person was talking on Facebook and putting on white strips while talking to us Then we get a bill invoice for an additional 115.00 Insurance was to be 15.00 dollars and it stated on invoice 28 dollars and change You need to make sure all your uhaul representatives have the same costs and prices. We kept extra day due to family emergency and didn't us 100 miles The Angola office said we would be charge from edon to angola we should have only been charged for 60 miles Will not use uhaul again ever and will tell friends not to When i first filled out review i was being nice but now that I've had a chance to think about this experience i am very unhappy with edon and angola If you want to run a professional business then make sure communication and costs and respect are at all places NOT HAPPY WON'T REFER ANYONE TO UHAUL

Doug K.
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Great people to work with. Both Jack & Amber were very professional and courteous

Bruce W.
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El cliente no dejó un comentario.

Doug K.
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El cliente no dejó un comentario.

henry C.
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Nothing

Stephen V.
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El cliente no dejó un comentario.

DAWN Z.
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El cliente no dejó un comentario.

Amy C.
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Fix your website for drop-off. Didn't work, had to make another trip to make sure everything was good with the return.

Paula Y.
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El cliente no dejó un comentario.

Randy D.
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El cliente no dejó un comentario.

Jeffrey L.
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El cliente no dejó un comentario.

Russell W.
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At this time I'm not sure it the service or the equipment can be improved. Unless it was free or the job was done for me, thank you so much

Cindy K.
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El cliente no dejó un comentario.

Derek D.
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El cliente no dejó un comentario.

Christopher H.
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El cliente no dejó un comentario.

Antonio C.
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Make truck numbers more visible. Also take accurate pictures of where the truck is parked. The picture showed the truck I was looking for was parked next to the building by the key box. The truck I was renting was not the truck next to the building so I grabbed the wrong key to begin with. My rental was on the front side of the building instead. Once I realized later the truck number that I was looking for and the key number was different then I returned the key and grabbed the proper key. From there I had to search the other trucks to find the one that it unlocked. This is why it would be beneficial to clearly mark truck numbers on the vehicles. This was the only issue that I had but was a hassle overall.

Monica L.
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El cliente no dejó un comentario.

Brian O.
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El cliente no dejó un comentario.

DIANE P.
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Very clean, friendly, and efficient service, Truck was great too

Kris R.
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Great service, very friendly!

Heath W.
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Easier rental pickups less paperwork

LeAnn C.
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A little confusion concerning the drop off location but customer service was excellent and worked it out just fine. Nice job guys!!

Christina Z.
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El cliente no dejó un comentario.

walter V.
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Every thing was in excellent condition and very clean and would rent again the next time. THANK YOU VERY MUCH

Brad S.
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El cliente no dejó un comentario.

sCOTT H.
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El cliente no dejó un comentario.

Julie S.
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Dropped off after hours

Andrea L.
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We were supposed to be able to pick up the truck before they opened - we had to wait until they showed up. We had to tell them they had a 26' truck and where it was even though the reservation location was changed to their location specifically because they had a 26' truck. They did not have reserved items in the truck so again, we had to wait. The movers were at our house ready to start packing at 8:45. We were not able to get off the rental lot until 9:30. It cost us an additional $140 for the hour the movers were there and unable to do anything.

William D.
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El cliente no dejó un comentario.

George S.
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You were perfect!

ROBERT L.
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Waited at door 40 minutes past opening time. Had to go to back of bldg to find someone to process the return. Called number on

IRINA M.
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Owner was such a nice guy and very helpful, service was excellent and it was so easy picking up the trailer and checking in on line. This is my go to if i need to rent again.

Walter J.
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El cliente no dejó un comentario.

Wade C.
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El cliente no dejó un comentario.

Jason W.
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I elected to not pay for the uhaul insurance but still got charged for it. The way your website is designed is set to force me into additional charges. It is asinine that I should have to make sure you aren't trying to screw me out of more money. You should be ashamed of how you are taking advantage of your consumers.

Matt D.
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Good service friendly service.

Micheal C.
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The person I dealt with was professional and friendly. He is the one I attribute my ratings to!

kimm H.
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Jack was very helpful and went out of his way to accommodate my late drop off! I would deal with him again without hesitation!

Matthew G.
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I was charged for a cleaning fee when I told them it was dirty when I picked it up. I even throw away trash that wasn't mine. I think it's bullshit I was charged 25 bucks for something that was already dirty.

Tom B.
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Professional and courteous.

TYLER B.
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El cliente no dejó un comentario.

Donna H.
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The owner was very friendly, helpful and informative.

Tim K.
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El cliente no dejó un comentario.

Paul R.
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El cliente no dejó un comentario.

Mitch D.
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El cliente no dejó un comentario.

Darinda G.
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El cliente no dejó un comentario.

Tom B.
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Nothing. Staff professional and courteous.

Robbin C.
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El cliente no dejó un comentario.

Thomas B.
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Mobile return system was best I ever used. Sets this company apart.

Linda G.
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El cliente no dejó un comentario.

Kristy P.
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El cliente no dejó un comentario.

karren S.
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El cliente no dejó un comentario.

Nicole' F.
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The experience was simple enough. I like how you added a question about COVID-19. I also think it's important for military personnel to be able to photo copy information so they can get their military discount.

Keith S.
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The only problem I have Is haven't received my final email. After turning the Truck back in.

Elizabeth H.
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Very friendly as well

A H.
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El cliente no dejó un comentario.

George S.
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Jack runs a neat and clean rental operation. He is personable and professional. Everything was as promised. I would rent from him and Uhaul again.

Kent H.
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Called ahead to confirm pick up time. They did not tell me that nobody would be there or how to self pick up and phone number on dood was not answered at 10 am wasted over an hour in the cold

Nancy N.
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El cliente no dejó un comentario.

Kimberly B.
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Renting was fast and easy. Friendly service.

Michelle H.
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El cliente no dejó un comentario.

Lynda S.
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Nothing. I received the best customer service!

Walter J.
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Little smother ride & less rattles in doors & windows

Lynn S.
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Owner met me and took care of all details. He inspected, attached and finalized all details. Very satisfied.

William B.
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El cliente no dejó un comentario.

Mary C.
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Jack was very helpful with my rental. I will definitely recommend this location.

Stephen H.
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Great customer service.

Essam O.
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They are the best.

Ronald K.
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El cliente no dejó un comentario.

Jessica E.
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Nothing .. Had a very great experiance

Jeffrey T.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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