Customer Reviews for Wooster Power Equipment Inc
(U-Haul Neighborhood Dealer)

31 reviews

5333 Cleveland Rd   Wooster, OH 44691

(330) 439-5283

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–12:30 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/27/2024: Closed

Services at this Location:

Contact Us

(330) 439-5283

5333 Cleveland Rd
Wooster, OH 44691

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–12:30 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/27/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JENNIFER HOUSER 
Rating:
5.0

Simple and easy

Brandon Bumgardner 
Rating:
5.0

All was great

BRUCE FRANKS 
Rating:
5.0

Brian was very helpful in checking our truck back in.

Susan Dilyard 
Rating:
1.0

Worst experience ever. Booked online via app did not select damage waiver. Vehicle had snow on it when I arrived for appt the app did not work to check out went in and they added the damage waiver without me knowing. I made a few trips with the van locally to move and had over 50 miles charged. I cannot prove i didn’t drive that much because I never took a photo of odometer before I left but could not have driven more than 30 max rude counter people. They provided refund for the waiver only after I complained. This location should not be allowed to provide rentals with the uhaul name. Fraudulent

Charles Clark 
Rating:
5.0

Customer did not leave a comment.

meybell ortez 
Rating:
5.0

Customer did not leave a comment.

LISA ASHWORTH 
Rating:
5.0

Customer did not leave a comment.

Jon Hochstetler 
Rating:
5.0

Very nice people

SANDY GRAHAM 
Rating:
3.0

We be weren't there 2nd driver

Leland Martin Martin 
Rating:
5.0

Please upgrade your app! It is the worst that I have ever seen.

Paul Graham 
Rating:
5.0

Very helpful

Judy Kahle 
Rating:
5.0

No improvement needed

Marie Shaw 
Rating:
5.0

Customer did not leave a comment.

Katherine Slayton 
Rating:
5.0

Customer did not leave a comment.

Paul Graham 
Rating:
3.0

Didn’t have the amount of blankets on hand I had requested.

Stacy Schmidt 
Rating:
5.0

Customer did not leave a comment.

Staci Reynolds 
Rating:
5.0

Customer did not leave a comment.

Mary Wines 
Rating:
5.0

Customer did not leave a comment.

Colby Chamberlin 
Rating:
5.0

It was explained to me, on the phone while reserving the truck, how much everything was. The day I got the truck, Brian explained everything again so everything was clear and I knew how much I was paying to rent the truck. I appreciate that!!

TRICIA HUFFMAN 
Rating:
5.0

Customer did not leave a comment.

Marjorie Duncan 
Rating:
5.0

Customer did not leave a comment.

jamie riley 
Rating:
4.0

Customer did not leave a comment.

tam ly 
Rating:
5.0

The return website did not work when returning and we went to the gas station before returning it but the gas station pump kept stopping so we thought it was full.

Grant Greenfelder 
Rating:
5.0

Customer did not leave a comment.

Paul Kocsis 
Rating:
5.0

He made it so much easier to get my truck returned.

Brandon Hufford 
Rating:
5.0

Very pleasant interaction and very informative. Using the uhaul app was very useful for making the return of the rental.

PAUL LIGMAN 
Rating:
5.0

Tell before to do the drop off procedure on app before you turn in key. I couldn't take picture of odometer reading because I already turned in key

GARY HOWELL 
Rating:
5.0

Customer did not leave a comment.

LARRY MCKEE 
Rating:
5.0

Customer did not leave a comment.

Doug Hottel 
Rating:
3.0

Was soma damages on the truck and trailer what they did not tell client about. And than i so it thy said they will make some note about it. They must know about it before we sign papers.

Danka Malivuk 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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