Smooth and easy communication. Thank you!Angela S.
Customer Reviews for Woodstock Self Storage
(U-Haul Neighborhood Dealer)
Woodstock, VA 22664
Servicios en esta ubicación:
- Mon–Fri9 a. m. - 3:30 p. m.
- Sábado2 p. m. - 5 p. m.
- Domingo9 a. m. - 12 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.Rebecca K.
El cliente no dejó un comentario.Suzanne S.
El cliente no dejó un comentario.Jennifer S.
El cliente no dejó un comentario.Carl P.
Brad is great.Kyle B.
It was closed when i returned my rental.Seily D F.
El cliente no dejó un comentario.joseph S.
Nowhere to park the truck when dropping it off but it was an easy experienceMichelle D.
El cliente no dejó un comentario.NORM M.
fix issue with GPS location that did not work keeping us from picking up the truck easily.William M.
Great experience. Would still be with them, but I moved to another city.Michael S. | Overall Experience
El cliente no dejó un comentario.Thomas M.
Need outdoor cameras all over.catarina p. | Overall Experience
It's a rural area and internet service is very spottykat O.
El cliente no dejó un comentario.Daniel R.
El cliente no dejó un comentario.Andrew M.
Keep up the great work!!!!Jose M.
El cliente no dejó un comentario.Daniel R.
El cliente no dejó un comentario.Robert P.
El cliente no dejó un comentario.George R.
El cliente no dejó un comentario.Bruce C.
El cliente no dejó un comentario.Charles J.
My final location was in a town that has a UHaul dealer but instead I was sent to a town 10 miles away. Not happy with the extra miles and gas I had to pay.Aurea N.
El cliente no dejó un comentario.Jason R.
El cliente no dejó un comentario.Daniel P.
Beyond amazing and willing to work with me with any situation. Would recommend to anyone,MIRANDA N. | Overall Experience
Enjoyed the nice, brand new truck.Gordon A.
El cliente no dejó un comentario.Mason G.
He was amazing as we were in a hurry but he made sure to get us in and out as fast as he could.Tracy W.
El cliente no dejó un comentario.Glenna F.
This is a remote pickup location so used self-checkout and checkin. I reserved Tech, 24 furniture pads and one dolly and spoke to location manager the day prior to pickup and he confirmed pads and dolly would be placed in truck â€¦ but they were notSteve B.
Not made aware of a more than $50.00 "rental tax" until final bill arrived. That is crazy too much and a nasty surprise for a one day truck rental.Bill P.
Be on time for appointmentJEFF W.
Erika is great!Peter K.
Brad was a great helped and helped me after hours above and beyond.Abra S.
Nothing about the location. However the fact that the rates doubled in 6 months is ridiculousWilliam L.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Amber G.
El cliente no dejó un comentario.Catherine A.
Brad and Kenny Garman were easy to work with. We were lucky to have a storage area near us which made it so convenient.Lawrence B. | Overall Experience
The manager, Brad was awesome. He went way beyond the call of duty by showing me the correct hitch and ball I needed to purchase. He then went to the car dealership and loaded the car I had purchased. I had a 3 hour drive back to my home and was confident the car was secure. Thanks Brad for excellent customer service! Barry ClarkBarry C.
El cliente no dejó un comentario.Penny A.
If we ever need a storage unit again we would definitely use Woodstock Self Storage.Kathy D. | Overall Experience
Everyone with u haul from Chantilly Va , Manassas,Va To WILDWOOD Fl To return car dolly and truck ,very kindly very helpfulJanice W.
El cliente no dejó un comentario.Patricia N.
The person that assisted us provided detailed instruction and advice for loading and traveling safely.Mark B.
Have an employee at the office during business hours. Was unable to pick up my equipment as scheduled due to no employees present. Would give zero stars if possible.Joe K.
No commentChris J.
Always pleasant to deal with, I've used this location several times in my move to Montana. Nice, professional and helpful!Linda B.
El cliente no dejó un comentario.Karen M.
El cliente no dejó un comentario.Donald W.
Awesome pickup location, the best experience I have ever had!Douglas G.
I had to call the site because it was the first time using self dispatch. He was wonderful. Was not on site but came back to help us out.Rhonda J.
El cliente no dejó un comentario.Elizabeth S.
El cliente no dejó un comentario.Tracy T.
check the tire pressures. One only had 20 lbs.Nicholas D.
El cliente no dejó un comentario.Jonathan S.
El cliente no dejó un comentario.John B. | Overall Experience
El cliente no dejó un comentario.YOLANDACAROL S.
Better upkeep of office. Mainteance on vehicle.KRISTIENICHOLE K.
Truck was making some kind of grinding noise in the front end â€¦ very loud. I got my belongings moved in spite of it. Sales staff was friendly and helpful.DONNAMARIE M.
Great service!RICHARD R.
There isn't much room for improvement. I went, took about 10 minutes or so, I got the keys and off I went. Super easy!KELISUZANNE K.
Day to day communication with the on-site manager was not a pleasure, however, the facility is well run. They are good about payment reminders, late notices and responding to emails. They tell you the rules and that's how everyone plays the game. I would recommend them.Kemper M. | Overall Experience
I felt very accommodated by the manager, who did everything he could to make sure I had what I needed. He also helped me after hours when I could not make the website work for rental return.SYLVIABRAMKAMP D.
El cliente no dejó un comentario.Keith K.
Was nothing like Kingsport Tennessee. Kind of drab and not very many trailers. Was behind a house it looked like. Loved Kingsport location, Very Professional.DEBRASUE S.
I got lucky there were some staff still there (after hours) to help get the trailer off of my hitch! Lesson learned: return during store hours or bring a jack!DANIEL N.
Not happy that we had to call and wait, 15 minutes past the scheduled pickup time, for the sales person to arrive to check us in. When he came he was helpful and efficient.PETERRICHARD K.
Took some time to get deposit back because they weren't open. Drop off time shouldn't be after close if you do a cash deposit.AMANDALYNN S.
El cliente no dejó un comentario.Steven C.
El cliente no dejó un comentario.Brian T.
This is the best location ever. They are helpful and friendly.SEANLEE I.
Very helpful at return site. And lots of good information about future uses for trucks, trailers & car carriers.Alessio E.
El cliente no dejó un comentario.Yipin Z.
Nothing--best service i have had with Uhaul (and i have used Uhaul alot). They went above and beyond doing great customer service Great jobLARRYDEAN T.
El cliente no dejó un comentario.PHILIP G.
El cliente no dejó un comentario.Monica Morgan H.
El cliente no dejó un comentario.ANNEJOHNSON A.
Receiving facility said tank was 3/4 full and it was slightly below full. Also was told if we returned haul to this location we would be granted more miles. Did not happen. Wasn't happened. Only $35 more charges but expectation Was different.Richard G.
Was confused when first pulled into location as there appeared to be no visible office. Once I called staff, they were friendly & helpful. Yes, I would use again & recommend location to others.Joel B.
El cliente no dejó un comentario.ALLENWILLIAM A.
El cliente no dejó un comentario.XIOMARA M.
El cliente no dejó un comentario.XIOMARA M.
The doors slide that hooks shut was rusty and difficult to open. But otherwise no issuesDenise G. | Overall Experience
There was no one to meet us, but that was fine. It said on our contract to call when we got there and the person on the phone was easy to chat to. The only improvement would be for Uhaul to make it clearer to customers to use the uhaul.com/share check-in while you are still on location. Telling people to do that AFTER going to the website is too late. Technically we weren't at the location â€œafter hoursâ€ it just wasn't manned, so we decided to do the online return, and thankfully my husband did it before we left because although we'd taken photos we didn't know until we logged in that you couldn't upload a photo - you had to use your camera within the website - I get the logic of it (to make sure people don't use old photos/other people's photos), but when you're busy it would be easy to think â€œI'll deal with that when I get homeâ€ and then find that you can't.Andrew S.
El cliente no dejó un comentario.Richard C.
Good service.ROBIN H.
The guy that helps us was amazing and super informative!MADELINELEIGH B.
Really run down storage facility with limited signage that indicates it is a UHaul location. No main office. Just storage units. Kind of creepy.Raymond K.
El cliente no dejó un comentario.Kenneth E.
Fantastic service and very responsive.DAVIDHAROLD S.
Brad was professional and courteous thank youBARTHAROLD S.
El cliente no dejó un comentario.STEPHEN E. | Overall Experience
El cliente no dejó un comentario.Jeffrey A.
The only thing I had problem with was the app when picking it up after hours. I would suggest going there instead of doing self pick up. The app has issues so it gave me a hard time but Brad was very helpful and came out to help me even though they were closed which was very nice.NINAMARIE C.
El cliente no dejó un comentario.SHARONDIANE L.
El cliente no dejó un comentario.Stephen M.
El cliente no dejó un comentario.RALPHLYNN P.
El cliente no dejó un comentario.JOSEPHKENNETH K.
El cliente no dejó un comentario.YOGYARAJ K.
El cliente no dejó un comentario.PEDRORAMIREZ B.
Currently you're trying to charge me again for the U-Haul I don't understand why I took it exactly where it was supposed to go.Michael B.
Owner of this location was not at the location in the advertised times. Also, where in the world IS the office?? I was ale to contact the owner by phone for the turn-in, which was a positive.Bonnie G.
El cliente no dejó un comentario.EUGENERAY K.
El cliente no dejó un comentario.Jay B.
Attendant should be on time for appointments.JIMMIEEARL B.
El cliente no dejó un comentario.CLIFTONMOXLEY B.
I rented one unit and two were reserved. I was charged for first month rent when I was directed to this facility as a participating location in first month free rental with one way truck rental.Privacy R. | First Impressions
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