Comentarios del cliente para Woodstock Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Woodstock Self Storage

Grado total:

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Brian T. en

Grado:

We were contracted to drop off on a Monday. We dropped off on the prior Sunday, and they charged our card for an extra day... Not much else to be said....

Brett T. en

Grado:

Staff was friendly and helpful with trailer hookup

Ben O. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

lynn P. en

Grado:

El cliente no dejó un comentario.

Abbi R. en

Grado:

The Woodstock self storage manager is the most unprofessional human being ever. I was put in the wrong truck from the very beginning.

Mark R. en

Grado:

El cliente no dejó un comentario.

Margaret K. en

Grado:

El cliente no dejó un comentario.

Brent J. en

Grado:

This was one of those drop offs where there is often no staff there, but not an issue. Pull through with no backing, just drop and go. Helpful staff on the phone for what to do. Clear drop off instructions.

William S. en

Grado:

El cliente no dejó un comentario.

Gary S. en

Grado:

I was an hour and a half in the morning trying to get the key out of the lock box, I was given the wrong combination for the wrong box, the key that was in the box was for a 10 ft. Truck and I had reservations for a 26ft. So I was late starting my job .

Philip G. en

Grado:

El cliente no dejó un comentario.

Anthony T. en

Grado:

Brad Garman was efficient and courteous, and he offered several helpful tips.

Johnnie S. en

Grado:

No one at drop off site! Reached a person by phone who suggested I just disconnect the trailer and leave it. Being an elderly person with physical limitations, this was a problem. Trailer was on a slight incline . It tried to roll away!

PAUL S. en

Grado:

El cliente no dejó un comentario.

Audrey D. en

Grado:

if someone has made a reservation a week in advanced and something is wrong with it do not wait untill less than 24 hour to call them. the location i then had to go to the guy didnt even show up until 9:15. tried to ask why i was getting the price i was getting with so many miles. i had told him i was in a crunch for time as he got there late and yet i still left at 9:50. the whole over all experience was terrible. i always use uhal and after this last experience i do not think i will be using you all again.

Edward G. en

Grado:

Took a long time to get the truck.

Daniel T. en

Grado:

It would have been nice to know that this was a self storage lot and not necessarily a proper U-Haul facility. It would also have been nice to have some instructions on how to process the vehicle upon arrival since there was no one there to help out.

Virginia G. en

Grado:

I had trouble with the express check-in at 8:30 a.m. . I tried to contact Brad, the manager of the location to no avail. I was finally able to get through to customer service who was able to walk me through the pickup. Brad never returned my call and I left there at 9:30 , so he never showed to help me at all, even when the shop was supposed to be open. It was the most frustrating experience that could have been handled with a phone call or text.

Jennifer H. en

Grado:

Can someone please contact me at 540-325-6480 for billing questions.

Allan V. en

Grado:

El cliente no dejó un comentario.

James P. en

Grado:

Make sure that the place you send someone to to pick up a trailer has internet capability so it does not take over an hour to get the contract done. Had to wait well over an hour to get everything processed, and I was the only one there to pick up something. had to drive 50 round trip miles to pick it up when there were several U Haul places much closer..

David K. en

Grado:

Very accommodating. Good to do business with

Tracy R. en

Grado:

El cliente no dejó un comentario.

Barbara H. en

Grado:

Brad was so accommodating. He was there within 5 minutes of my call. He is not there all day every day as it is just a tiny office attached to storage units business but if you call, he'll be there quickly. In and out with truck in 10 minutes or less. Made sure I understood everything as I was driving the truck. Great experience. Highly recommend!

Sean R. en

Grado:

El cliente no dejó un comentario.

Tamara H. en

Grado:

El cliente no dejó un comentario.

Todd M. en

Grado:

Well done

Bruce Q. en

Grado:

El cliente no dejó un comentario.

Charles R. en

Grado:

El cliente no dejó un comentario.

Stephen M. en

Grado:

El cliente no dejó un comentario.

Lisa H. en

Grado:

El cliente no dejó un comentario.