Comentarios de los clientes para Wolverine Party Shoppe

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Wolverine Party Shoppe

Clasificación general:

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Robert R.
Clasificación:

I used the mobile, "touchless" process for both renting and returning the truck. The process could use some improvements, as it would have been quicker to just go into the store. I understand the need to verify identity, but it seems like this could have been done when I reserved the truck rather than when picking it up. I ended up spending 15-20 minutes in what could have been a 5-minute process. When I completed the return process, I may have missed it but I did not see instructions on what to do with the key. Ended up going inside anyway and handing it to the clerk. Finally, it snowed the morning I rented - would have been nice to have had the vehicle cleaned off ahead of time. Overall, though, this was a good experience and I would definitely not hesitate to rent again from U-Haul or Wolverine Party Shoppe.

Dave S.
Clasificación:

My truck was ready on time, but the equipment I rented that was necessary for my move (furniture pads) were not. This delayed my move! They did nothing to reimburse me for my delay. Don't do 24/7 pickup at this location.

irvine K.
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Not a thing be patient let your trailer person do his job and you will have a wonderful experience and great service

Matthew W.
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Friendly and helpful staff. Rentals and materials were as expected and clean. Would rent from this location again.

Staci H.
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El cliente no dejó un comentario.

Joseph J.
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El cliente no dejó un comentario.

Peter M.
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My pick up was very delayed and complicated and took an hour longer than it should have

Randel R.
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Truck wasn't that clean but the people were really nice and helpful.

Shelley V.
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El cliente no dejó un comentario.

JOSEPH M.
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El cliente no dejó un comentario.

MICHAEL T.
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El cliente no dejó un comentario.

Patricia M.
Clasificación:

This time I didn't get the emailed receipt until the day after the rental. In March, I received it the same day. Same day is better.

Steven V.
Clasificación:

El cliente no dejó un comentario.

John A.
Clasificación:

El cliente no dejó un comentario.

Yuqi W.
Clasificación:

El cliente no dejó un comentario.

Xu W.
Clasificación:

El cliente no dejó un comentario.

Dale B.
Clasificación:

El cliente no dejó un comentario.

Yeva N.
Clasificación:

Very pleasant and helpful staff, smooth transaction, no complications of any kind. Very well priced

STEPHEN L.
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Customer service was great, and equipment was in great shape. Very friendly and professional team.

Andrew C.
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I use this location often.

Aaron A.
Clasificación:

Trailer was not available for pick up at the same time as my moving truck, and was told that I would receive a call when the car trailer was available for delivery. I never got a call from them and had to call another location to secure a car carrier trailer.

Robert J.
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I made an error in my reservation online. The staff was very understanding and helpful. They accommodated my needs courteously and professionally..

Alan J.
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The vehicle was in extremely poor repair. The front tire was nearly flat when we got it as as there was a nail in it. The vehicle may need ball joints which is a safety issue. The vehicle had been in an accident such that the driver door didn't close properly. The light switch in the cargo area was broken. The wipers need replacement.

Matthew M.
Clasificación:

El cliente no dejó un comentario.

sharon K.
Clasificación:

I incurred an extra charge on my debt card for $7.34 at wolverine party store the site of the u haul that I did not authorize. The store does not know how the charge occured , I did not buy anything in the store when I rented the truck and did not enter the store when I returned the truck,handed in the key to the attendant out side the store.

Hirak P.
Clasificación:

U haul Website was slow has to redo the reservation and wasted time.

John L.
Clasificación:

No improvement needed.

Kenneth P.
Clasificación:

El cliente no dejó un comentario.

martin Z.
Clasificación:

El cliente no dejó un comentario.

CATHLEENA B.
Clasificación:

El cliente no dejó un comentario.

Scott B.
Clasificación:

El cliente no dejó un comentario.

Michael B.
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It worked out ok. I got the truck near the time that had been scheduled. The young lady who checked me in was very nice and helpful.

DANIELLA SERA L.
Clasificación:

El cliente no dejó un comentario.

Daniel J.
Clasificación:

El cliente no dejó un comentario.

Bruce C.
Clasificación:

El cliente no dejó un comentario.

Jamar T.
Clasificación:

El cliente no dejó un comentario.

Charlesmayo B.
Clasificación:

El cliente no dejó un comentario.

Beverly B.
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I rent trucks from this location frequently. They are so amazing, kind quick and a pleasure to rent from.

Ross E.
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El cliente no dejó un comentario.

Raymond J.
Clasificación:

El cliente no dejó un comentario.

Sally Y.
Clasificación:

El cliente no dejó un comentario.

Ross E.
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Everything was fine.

Richard P.
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Close to my home , neighbor type feeling from the opearators

Bill J.
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Took a long time to connect to the U-haul server. So checking in was very slow

jim D.
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If you get there at 9:00am you may have to wait a few minuets if there are others in line. This was not a problem for me this place Is very conviene and owner is very friendly and helpful.

DEVRIM Y.
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El cliente no dejó un comentario.

dorthy L.
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The customer service person working the desk was not available at return. I was charged extra that I don't understand and I wasn't provided an answer after I sent a query.

Ivan W.
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El cliente no dejó un comentario.

Larry S.
Clasificación:

Scheduled on-line pickup for 8:30Am and got to location at 8:30 only to have the app tell me that I couldn't start the process until 9:00AM when the store opened! Then it took 3-4 times LONGER to get the vehicle than if I just went into the store and dealt with the human! The on-line pickup experience is terrible.

David B.
Clasificación:

N/A

William P.
Clasificación:

El cliente no dejó un comentario.

SARAH Y.
Clasificación:

El cliente no dejó un comentario.

Douglas L.
Clasificación:

El cliente no dejó un comentario.

Charlotte C.
Clasificación:

The online check in experience was a disaster . When I got there they asked for my lease!! Or my passport??? Nowhere was I told there would be an additional identity check and none of my friends were able to pick up the phone . You need to either warn people to bring their passport or lease or change this system. It took me longer than if I had chosen to check in in person

Callum M.
Clasificación:

El cliente no dejó un comentario.

Patricia C.
Clasificación:

El cliente no dejó un comentario.

KAREN M.
Clasificación:

El cliente no dejó un comentario.

STEPHEN L.
Clasificación:

El cliente no dejó un comentario.

Susan F.
Clasificación:

El cliente no dejó un comentario.

Mikhail Z.
Clasificación:

Staff was extremely welcoming and helpful!

Mikhail Z.
Clasificación:

El cliente no dejó un comentario.

Michaeledward D.
Clasificación:

Eddie was so accomodating and went above and beyond for his customers.

Gabriela M.
Clasificación:

El cliente no dejó un comentario.

RONNIE H.
Clasificación:

I had reserved a truck in Chelsea Michigan but was contacted two days before that I would have to pick up the truck in Ann Arbor Michigan. It worked out ok because I was allowed to pick up the truck a day early without an additional charge. The pick up place was actually a liquor store and did not appear to be in the best part of town. The young man that issued the truck to me was very personable and knowledgeable about the rental truck.

Belinda L.
Clasificación:

The gas tank should be on "FULL" -- not partially full. As a courtesy to your customers who will feel "gouged" for extra gas as getting the gas tank to 1/2 full, 2/3 full/ 1/4 full is impossible and of course U-Haul will not give a refund for those extra dollars your customers are forced to spend.

Emanuel E.
Clasificación:

El cliente no dejó un comentario.

ELSIE A.
Clasificación:

The gentleman who unhooked the trailer was quick attentive and I received the confirmation email that the equipment was received really quick!!

RUDOLF S.
Clasificación:

El cliente no dejó un comentario.

CAROLE B.
Clasificación:

El cliente no dejó un comentario.

Tina L.
Clasificación:

El cliente no dejó un comentario.

Jeffrey B.
Clasificación:

El cliente no dejó un comentario.

Willis D.
Clasificación:

El cliente no dejó un comentario.

Lorin B.
Clasificación:

The cargo door got stuck the first time I opened it because I didn't know I had to secure the latch before opening. The person there helped me fix it, which I'm grateful for because it happened again later. Posting something on the cargo door about that would be very helpful.

Marcie A.
Clasificación:

Very convenient, very friendly. Thank you Wolverine Party Shoppe!

Hongyu J.
Clasificación:

The mobile self-pick up is great and easy. This location is our to-go place to rent a truck or cargo van.

Shalini B.
Clasificación:

El cliente no dejó un comentario.

Douglas H.
Clasificación:

El cliente no dejó un comentario.

Cameron W.
Clasificación:

El cliente no dejó un comentario.

Richard R.
Clasificación:

El cliente no dejó un comentario.

Anthony G.
Clasificación:

The sales representative was very helpful. He truly represented your establishment very well. Go Uhau!

Katelyn V.
Clasificación:

El cliente no dejó un comentario.

Michael S M.
Clasificación:

El cliente no dejó un comentario.

MOEECHAYYEVETTE H.
Clasificación:

I had a last minute change and they came thru for me. Thank you so much for your help!! You provided great service and was vey kind!! THANK YOU!!!

James P.
Clasificación:

El cliente no dejó un comentario.

Wilford E.
Clasificación:

I have used this location twice in the past month, Andrew one of the workers is extremely helpful in making sure everything I need to know as well as connecting and disconnecting the trailer, he's fantastic. I also like this location as they have extended hours and it fit my schedule better, most recently a 24 hour rental from 7pm to 7pm....

Chad R.
Clasificación:

El cliente no dejó un comentario.

James J.
Clasificación:

trailer tongue was damaged

Robert G.
Clasificación:

El cliente no dejó un comentario.

Christopher D.
Clasificación:

El cliente no dejó un comentario.

Hannah L.
Clasificación:

El cliente no dejó un comentario.

David N.
Clasificación:

El cliente no dejó un comentario.

DAVID W.
Clasificación:

El cliente no dejó un comentario.

Kay W.
Clasificación:

El cliente no dejó un comentario.

Vikramjit L.
Clasificación:

El cliente no dejó un comentario.

Kurt D.
Clasificación:

You can have the equipment available at the pick up location we asked for.

Sher B.
Clasificación:

I informed the man I handed the key to at this location about the severity of the leak and he said that it would be repaired.

Matthew W.
Clasificación:

El cliente no dejó un comentario.

CARLOSRAMON C.
Clasificación:

None

Bob L.
Clasificación:

El cliente no dejó un comentario.

Aaron H.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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