Genial
KATHLEEN M
Customer Reviews for Wolverine Party Shoppe
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Very nice. Great customer service
JULIANNA JParking the trailer back in it's space was a bit intimating. The employees were all great and professional though and I wouldn't hesitate in using their facility again or recommending them.
THOMAS Hl
Amelia RTruck worked great but smelled strongly of cigarettes
June BEverything was great.
JAYE LIt's a great location pick up and drop are easy and fast. The folks who work there are very friendly and helpful.
ESTHER KSuper helpful staff. Great experience.
MARK WA receipt when you turn in the equipment would be great. No idea of final cost
DEANNA IWolverine Party Shop is awesome. I love the guys there. Thanks again for a great rental.
Christopher SIt was Much easier and faster to get In and Out at this location.
STEVEN SRepresentatives came through magnificently by helping me resolve some details.
David MTruck is getting old.
Christopher FFriendly Customer Representative at the Party Store. Easy pick up and drop off.
DEBRA STerrible service when I went to pickup my truck. Was told the location was closed but could do a mobile checkout. This wasn't true and I had to drive 25 miles away to get the truck. I will rent with Ryder truck in the future.
David NEddie at Wolverine Party Store did a phenomenal job helping me with my bad bumper. Customer service beyond excellence!
JAMES MReally like the service and customer care
MUHAMMAD AThis drop off location was more attentive to customers and got me checked out in a matter of minutes upon arrival.
JAINARINE GAll good.
MARY JLooks like it's good to go
David SExcellent service, excellent vehicle. Very easy process and great location.
AMY WGreat customer service at check in and checking out.
CHRISTIAN DNo improvements needed. Absolutely professional and helpful
GEORGE AYou're doing great thank you
DAVID WNothing. They answered the phone fast. They ask me what I need in a vehicle , they checked available they booked me I came to the location, paid , got the keys out the door in 15 minutes.......
ERNEST JGreat service, Friendly person. Professional. Van was clean and in great shape. Very helpfull.
PATRICK JHad to back up right next to a farmers market sweet corn stand, trailer was far back and behind another truck and was VERY unsafe to back up to with the stand for corn there. Also a tree branch had fallen on trailer and they had to remove it before we could hook it up to the hitch. Also unexpected charges due to the website not being clear that we booked on.
ANDREW WNothing. I’m a regular renter and overall experience was excellent as always
FANNIE Wvery fast and nice
WILLIAM BEverything was great. Fast service renting the truck, easy return, and it was perfect for moving furniture. Great location. In the past I've bought boxes and bubble wrap there before, and prices for that (and the truck rental) were really good.
GORDON ANicest and most efficient uhaul experience Ive ever had.
ELIZABETH BNada
MICHAEL TEasy in and out!
JEFFREY TGreat location and staff
ROBERT ATrailer was ready on time and the assistance was terrific both for hooking up the trailer and ensuring that it was returned safely.
STEVEN JNothing. All was fine
MATTHEW CYou should mention the automatic $25 cleaning fee. I am sure it is buried in the very small print in the agreement, but it would be nice to mention all the costs to expect at the end. We spend time cleaning the truck and would not have been so meticulous if we knew someone was going to charge us for something we thought was expected of the customer.
ROBERT KThe whole team is awesome! Rented many items many times over the years. Always friendly and accommodating! ¡Gracias!
THOMAS FStaff was amazing.
LOUIS Lget rid of of all the extra fees. i used it for 5.5 miles, with the base rate of $29, the final cost went to $43 ! that’s not including the $8 in gas i had to replenish. so it cost me $51 for 5.5 miles!
Michael SPlease make your website work appropriately, both check in and drop off were awful. The site crashed both times. Neither time was able to pick up the car or drop off the car without having to call a representative on the phone. And neither time was the interaction with the representative very quick. I do have to say they were both very helpful, but it took a while to get someone.
Byron Dthis location is perfect, and the providers are so very helpful and friendly.
TONIE MVery nice service.
CHUN WPersonal amable
vassey EThis is my separate time using this location to move houses! Great service. Eddy the manager is very friendly and was there for check-in and checkout
Jonathan WEasy drop off with ample parking.
Bruce BHelped resolve my terrible uhaul experience but still only had a 26’ truck.
Blake DWolverine Party Shoppe was by far the best U-Haul pick up experience I've had. No delays, no issues with pick up or payment, and the truck was clean and in good condition. Highly recommend them over other locations!
Theresa CKind customer care, prompt and attentive
Kimberly BCustomer service was very good. Vehicle was "surface dirty" but no mechanical difficulties. Only complaints: 1) Low level of wiper fluid 2) ALL tires (including spare) required air to meet recommended pressure. We believe the vehicles we rent need to be mechanically sound. We don't necessarily worry about whether they are super clean, but it's nice to have a clean cab. MOST IMPORTANT are the fluids, tire pressures and mechanics of the vehicle. Oil level was good and oil was clean. This has been the second time in a year we rented a vehicle requiring air in all tires. Proper tire pressure is essential for safe use of a cargo van. Please make an effort to require the rental agency to be mindful about checking and filling tires to proper pressure. It is probably the single most important thing that can be done to assure a safe driving experience. Thank you for asking for input. I hope my next rental will not require me to fill tires, oil, etc.
Constance BAlways great service.
Ginny RVery friendly staff but parking is a nightmare
STEVEN DThè Staff is so Amazing and Polite. I will recommend to everyone I know that need a Uhaul.
lynda p