Customer Reviews for WMS Sales
(U-Haul Neighborhood Dealer)

231 reviews

8525 State 371 NW   Walker, MN 56484

(218) 547-1034

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(218) 547-1034

8525 State 371 NW
Walker, MN 56484

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Drop off location was very accommodating and helpful.

Todd F. 
Rating:
4.0

Customer did not leave a comment.

rocklon C. 
Rating:
5.0

Good experience. The person we talked to was very helpful and cordial.

Mark F. 
Rating:
5.0

Customer did not leave a comment.

Timothy S. 
Rating:
3.0

The car transport had seen better days. Real ruff looking. When I got the trailer home and loaded my car the right front tire strap had been cut off but about a foot and would not work. Had to call the rental place and your district man came to my home and replaced the strap. All people involved were helpful and nice. But the equipment had seen better days.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

Rick B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT K. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Dealer was very friendly and had me on my way in no time.

Paul P. 
Rating:
5.0

Brian and Scott always bend over backwards to help me with a rental. They are personable courteous and efficient. Brian was actually hooking the trailer to my vehicle while Scott was finishing up the paper work. These guys are great.

Larry E. 
Rating:
5.0

This should not reflect on where I picked up the trailer but to everyone before here. First off my rental was not where I requested it. I had to drive 50 miles (100 miles total) out of my way to get the trailer. I was then sent to the wrong address to pick up. When I called u-haul the person who answered was rude and acted like I was annoying him. Then when I get to the location found out the person who helped me book on the web site booked a trailer smaller than the one I wanted. I was already on a tight budget then had to find an additional $100 to rent the trailer. The guy who was working was very nice and it was not his fault the wrong one was booked. But I guess that's how you make money. I had no choice in the matter but to rent with u haul. I will never rent from you all again nor will I recommend U-Haul to anybody. I'd like to thank uhaul for taking the additional hundred dollars. Nothing like being a single mom and having to shell out an additional hundred dollars to move.

Heather K. 
Rating:
5.0

Would rent from them again. Great service

Mike L. 
Rating:
5.0

Awesome people

Steven S. 
Rating:
5.0

Very friendly staff. We arrived early and they had no problem accommodating us.

Katie J. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

I was late picking up the trailer and the owner came in specially for me. He was very gracious and I greatly appreciated his understanding and willingness to go out of his way.

Susan R. 
Rating:
5.0

Customer did not leave a comment.

Christy B. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

robert C. 
Rating:
5.0

Customer did not leave a comment.

Dale L. 
Rating:
5.0

Customer did not leave a comment.

daniel D. 
Rating:
5.0

Customer did not leave a comment.

randy M. 
Rating:
5.0

Customer did not leave a comment.

Sandra C. 
Rating:
5.0

Brian is always so helpful!Thank you again!!

Kelly J. 
Rating:
5.0

Customer did not leave a comment.

Panhia V. 
Rating:
5.0

I have dealt with Brian and Scott on at least 3 previous occasions. They have always been most helpful and dependable. But most importantly they have been in my community where I needed them. As realtors say " location, location, location." Don't undermine tor underestimate this aspect of your service. We need good people like Brian and Scott and their business in our community not 20 or 30 miles away in another town. I would rather impose on a friend to borrow their trailer than drive that distance. If you want more feed back feel free to contact me. 218 205 8034

Larry E. 
Rating:
5.0

Customer did not leave a comment.

Sandra C. 
Rating:
5.0

Customer did not leave a comment.

Bi-cap B. 
Rating:
5.0

Customer did not leave a comment.

Gerald K. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Not smoke in office and wear a mask during this pandemic. Otherwise service was excellent.

Larry E. 
Rating:
4.0

Customer did not leave a comment.

BRIAN L. 
Rating:
5.0

N/A

Michael S. 
Rating:
4.0

Customer did not leave a comment.

jeff W. 
Rating:
4.0

Customer did not leave a comment.

JACOB R. 
Rating:
3.0

More blacktop in parking lot

Steve V. 
Rating:
5.0

Easy and quick!

Chase B. 
Rating:
5.0

Customer did not leave a comment.

Bernard B. 
Rating:
5.0

Great customer service!

Kerry G. 
Rating:
5.0

Customer did not leave a comment.

SHELLY J. 
Rating:
5.0

Customer did not leave a comment.

michael H. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
4.0

Very friendly anf helpful staff.

Susan W. 
Rating:
5.0

Nothing. Brian was great.

Jerry S. 
Rating:
5.0

We have rented several times from here and have always had great service.

Geraldine R. 
Rating:
3.0

Customer did not leave a comment.

Travis L. 
Rating:
5.0

🙏

Jeff W. 
Rating:
3.0

Customer did not leave a comment.

Joshua L. 
Rating:
5.0

I appreciated the new and great trailer, which relieved me of any concerns on our trip. Don

Don J. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
5.0

Customer did not leave a comment.

Anne S. 
Rating:
4.0

Customer did not leave a comment.

anthony K. 
Rating:
4.0

Customer did not leave a comment.

thomas G. 
Rating:
5.0

Nothing to do with where we picked the truck up it was great only issue was after hours of dropping the truck off no communication had to overnite to drop the truck off in the morning!

Cathy P. 
Rating:
5.0

I got excellent help. Great place and staff

Brian G. 
Rating:
5.0

Customer did not leave a comment.

ANNE S. 
Rating:
5.0

Very exceptional customer service. Would highly recommend!!

Darlene K. 
Rating:
3.0

Customer did not leave a comment.

BRIAN L. 
Rating:
5.0

Customer did not leave a comment.

Ray V. 
Rating:
5.0

Customer did not leave a comment.

chuck W. 
Rating:
5.0

Nothing. Everything was good the people were very friendly and understanding

ian B. 
Rating:
5.0

The 2 guys that helped me(first for reservation and then the 2nd when I picked it up)were very knowledgeable and good to deal with.

Terry F. 
Rating:
5.0

Fast courteous service! Would recommend and will use again.

John S. 
Rating:
5.0

Customer did not leave a comment.

Allan D. 
Rating:
5.0

Customer did not leave a comment.

Carl S. 
Rating:
2.0

There isnt a lot of room to maneuver the larger trucks and a trailer. Seems like it doubles as an auction site and there is a lot of junk in the lot

Chris T. 
Rating:
3.0

Customer did not leave a comment.

Chris T. 
Rating:
5.0

Very convenient location.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

Ronald D. 
Rating:
5.0

Customer did not leave a comment.

Curt N. 
Rating:
5.0

Customer did not leave a comment.

Paul R. 
Rating:
5.0

Customer did not leave a comment.

Dean M. 
Rating:
5.0

You are already doing it!

KEN S. 
Rating:
4.0

Customer did not leave a comment.

Natosha R. 
Rating:
5.0

Very friendly, helpful and accommodating and fairly priced. Scott was great! Will definitely rent from there again and recommend to friends.

Rain F. 
Rating:
5.0

Customer did not leave a comment.

Duane F. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
5.0

Customer did not leave a comment.

Sarah L. 
Rating:
5.0

Customer did not leave a comment.

Christopher J. 
Rating:
5.0

We have a good dealer in Walker, MN. This is the second time I have rented from this dealer and completely satisfied both times. Easy booking process, called a day ahead of times a reminder, ready for me a pick up time.

Stan V. 
Rating:
3.0

Customer did not leave a comment.

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Very helpful

Mark J. 
Rating:
5.0

Customer did not leave a comment.

Jennie C. 
Rating:
5.0

Customer did not leave a comment.

Devon C. 
Rating:
5.0

Customer did not leave a comment.

Joy C. 
Rating:
5.0

Customer did not leave a comment.

DALE R. 
Rating:
5.0

Customer did not leave a comment.

mike E. 
Rating:
3.0

We wanted a 15 foot truck. Non available, they gave us a 20 foot truck instead. What they the pick up or drop off people couldn't tell us was were we charged for a 15 or 20 footer! The paperwork doesn't show the end result. With other rental places they have all of it right on the paperwork!

ALLEN T. 
Rating:
5.0

Excellent service. Only glitch was not being able to assure pick up site until 2 days prior to move- had equipment for 4 days in local area. This was U Haul issue not site issue. Will rent again- nice job!!

Thomas H. 
Rating:
3.0

Ordered hand truck/dolly ahead of pickup. Agent confirmed I still wanted the dolly, yes I still wanted it, paid for rental of it. Was told truck was checked and ready for my order. Got 45 miles to my home - no dolly. Had to drive 30 miles to retrieve it.

Linda S. 
Rating:
4.0

Customer did not leave a comment.

Kevin M. 
Rating:
4.0

I Think over all the experience was fantastic. Great equipment and service..Thank you

STANLEY C. 
Rating:
5.0

Customer did not leave a comment.

Megan H. 
Rating:
4.0

Customer did not leave a comment.

Adhiambo A. 
Rating:
5.0

Customer did not leave a comment.

Cheryl F. 
Rating:
5.0

Customer did not leave a comment.

Cheryl F. 
Rating:
3.0

Customer did not leave a comment.

Keith Z. 
Rating:
5.0

Top notch Customer Service! Trustworthy, dependable and a pleasure to work with. Thank you!

Chance B. 
No reviews have been submitted for this location.

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