Customer Reviews for WMS Sales
(U-Haul Neighborhood Dealer)

322 reviews

8525 State 371 NW   Walker, MN 56484

(218) 547-1034

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(218) 547-1034

8525 State 371 NW
Walker, MN 56484

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mark F 
Rating:
5.0

I highly recommend this service location.

RANDALL S 
Rating:
5.0

Very helpful with the entire process!

Bob N 
Rating:
5.0

Customer did not leave a comment.

Gary T 
Rating:
5.0

Customer did not leave a comment.

Liz Q 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
5.0

Great place

DAVID N 
Rating:
5.0

We didn't expect someone to be there for the drop-off on a Sunday. Someone was there and offered to help unhook the trailer. Very pleasant experience.

Sarah M 
Rating:
4.0

Customer did not leave a comment.

Karl A 
Rating:
4.0

Customer did not leave a comment.

Todd S 
Rating:
5.0

Both offices easy to work with employees were friendly and helpful I would return for any moving we do in the future.

Gregory Y 
Rating:
5.0

Customer did not leave a comment.

DARLA S 
Rating:
5.0

I would highly recommend this location I stopped in the day before my move and told the gentleman that I needed a truck for the next day. It was ready to go for me when I return the next day and and the truck was all clean and ready to go

Darrald H 
Rating:
5.0

Customer did not leave a comment.

Jason B 
Rating:
5.0

They were friendly and professional

Robert T 
Rating:
4.0

Customer did not leave a comment.

Duane F 
Rating:
5.0

Customer did not leave a comment.

Ed K 
Rating:
5.0

Customer did not leave a comment.

Robert T 
Rating:
5.0

Customer did not leave a comment.

Christopher L 
Rating:
5.0

Great customer service and a pleasure to deal with. Thank you!

Mark N 
Rating:
4.0

Customer did not leave a comment.

Sue W 
Rating:
5.0

Very friendly and helpful. Will go back again if the need arises.

Greg P 
Rating:
4.0

Very helpful employee

GREGORY A 
Rating:
5.0

Nice guy.

Eric S 
Rating:
3.0

Customer did not leave a comment.

GREGORY A 
Rating:
5.0

Customer did not leave a comment.

Mark D 
Rating:
4.0

Customer did not leave a comment.

Keith N 
Rating:
5.0

Great customer service!! Would definately rent there again. Will steer anyone needing a uhaul to these guys!!

Shelly N 
Rating:
4.0

Customer did not leave a comment.

Amy A 
Rating:
5.0

Customer did not leave a comment.

Erik B 
Rating:
5.0

Customer did not leave a comment.

Jason L 
Rating:
5.0

Customer did not leave a comment.

David R 
Rating:
5.0

Customer did not leave a comment.

Phil C 
Rating:
5.0

This location was the only location within 150 miles that had the open utility trailer I needed. Much appreciated. The staff was very efficient and helpful.

Daniel W 
Rating:
5.0

Everything was great.

Darrald H 
Rating:
5.0

Very customer friendly!!!!

GREG B 
Rating:
4.0

Guys were very helpful. Thank you.

Peter E 
Rating:
5.0

Customer did not leave a comment.

Philip A 
Rating:
5.0

Customer did not leave a comment.

James A 
Rating:
5.0

Customer did not leave a comment.

Scott W 
Rating:
5.0

Customer did not leave a comment.

Allan C 
Rating:
3.0

Customer did not leave a comment.

Robert W 
Rating:
5.0

Customer did not leave a comment.

Pearl F 
Rating:
5.0

Customer did not leave a comment.

martin c 
Rating:
5.0

Customer did not leave a comment.

Jon G 
Rating:
5.0

None!!

Timothy A 
Rating:
5.0

Customer did not leave a comment.

Scott W 
Rating:
5.0

Customer did not leave a comment.

STACIA J 
Rating:
3.0

Customer did not leave a comment.

wendelin m 
Rating:
5.0

Trailer was VERY loud when driving

Susan J 
Rating:
5.0

Customer did not leave a comment.

SALLY L 
Rating:
5.0

Friendly and helpful in assisting with equipment drop-off.

SALLY L 
Rating:
5.0

Knowing that there wasn’t a trailer Jack ahead of time would have been helpful. I found a workaround but had I not, it would have been difficult to manage the trailer.

Shea M 
Rating:
5.0

very helpful and knowledgeable

Mike L 
Rating:
5.0

Very helpful with size of trailer I needed. Paperwork ready, very good rental experience

DON M 
Rating:
5.0

Service was great . no improvements need

Alan H 
Rating:
2.0

Customer did not leave a comment.

Kevin E 
Rating:
5.0

Nothing. Top notch.

Scott W 
Rating:
5.0

Customer did not leave a comment.

holly h 
Rating:
1.0

When booking the Uhaul, I originally scheduled the pickup of the vehicle for Bemidji, MN. The company changed the pickup to Walker, MN which was an inconvenience for me. Also, when I scheduled it I originally scheduled drop off for Grand Forks, but changed that to Hillsboro with the same agent on the phone. When I picked up the Uhaul, I reminded them that I would be dropping off in Hillsboro. They said that was no problem. When I arrived in Hillsboro, as called the 1-800 number to find the drop of address and was told I must return it to Grand Forks, another 30 miles out of my way.

Korby S 
Rating:
2.0

Customer did not leave a comment.

Jon W 
Rating:
5.0

Customer did not leave a comment.

chris f 
Rating:
4.0

Customer did not leave a comment.

Steven H 
Rating:
5.0

Customer did not leave a comment.

ken a 
Rating:
5.0

Very Helpful stayed beyond closing time to help us. We will use him again

RICHARD F 
Rating:
5.0

Customer did not leave a comment.

Brian D 
Rating:
5.0

Very accommodating. Went out of their way to ensure a trailer was available for me. Called when they said they would and stayed until I was able to show up. Very appreciative of the service.

Brian V 
Rating:
5.0

Customer did not leave a comment.

loius c 
Rating:
4.0

Customer did not leave a comment.

Mark H 
Rating:
5.0

Customer did not leave a comment.

Don S 
Rating:
5.0

Customer did not leave a comment.

Betsy W 
Rating:
5.0

the guys there were great

leonard F 
Rating:
5.0

Customer did not leave a comment.

LISA F 
Rating:
5.0

Appreciated the help to make sure we had ample time to return the trailer. Also, they recommended another UHaul dealer in a different town that had containers, which we also rented. Great service.

Karen g 
Rating:
5.0

Customer did not leave a comment.

Stuart S 
Rating:
4.0

Rental agent very helpful, very pleasant experience! However inside of truck very dirty, never cleaned out by previous renter. Spent 45 minutes cleaning before I could attempt to load anything.

David T 
Rating:
5.0

Customer did not leave a comment.

Sheldon l 
Rating:
3.0

We didn’t see right away that there was really low air on one outer tire and had to find an air pump that was strong enough to fill it. That was the only thing wrong-inconvenient and a time waster. Would be great to have cruise control on these vehicles.

Susan L 
Rating:
5.0

Very pleased. Thank you

RICHARD B 
Rating:
5.0

Many Thanks to Brian and Scott for accommodating our UHaul Trailer needs.

Lisa T 
Rating:
5.0

Great customer service! I would come back AND refer my friends. Thanks!

Carol W 
Rating:
5.0

Customer did not leave a comment.

Mark B 
Rating:
5.0

step stools for old ladies

Valeri P 
Rating:
5.0

Customer did not leave a comment.

Steven H 
Rating:
3.0

They were not open when I returned the rental, so I did the self return and took a picture to prove that I returned the rental.

aaron i 
Rating:
5.0

Lets be clear. Scott is the man. I wasn't sure if I had wasted my money at the other U-Haul Walker location (7981 Townhall Rd NW) because the reservation and no contact pick up method got jacked up with tech difficulties and they are not open on the weekends. Luckily, this location (8525 MN 371) is open on Saturday. I walked in and told Scott what was up and he fixed everything, got me a truck, and I didn't need to spend any more $$$. The dude just transferred my reservation like a boss. Thanks to him I got everything I needed done and was able to move in into my new place.

Peter H 
Rating:
5.0

The Gentleman that runs this U Haul Operation was very Professional and understood when I called and informed him I'd be two hours late picking up the car hauler. However, what I did not enjoy was some Gal from Corporate calling me on my private Cell Phone 3 minutes after I had called the local U Haul dealer basically hassling me as to a why I hadn't picked up the trailer yet, and if I was going to pick up the unit. That to me was very annoying and unprofessional. Of course when I told her I'd just gotten off the phone with the local dealer. She quickly changed her tune. I believe I've conversed with her before. She must be the corporate watchdog for the entire upper Midwest because the last office I was working with was in Fargo and ya, this gal left a bad taste in my mouth that time as well. Especially last Fall when I was working of Fargo. She needs to cool her heels or better yet, she should not be calling the customer at all. She should be calling the various locations, not the customers. I suppose the average customer probably wouldn't know if it was a local person who actually worked at the location or some corporate neusance who probably gets a Hundred every time she can move a piece of rental ⁴equipment by cutting in on a locations customer base. Its like Boom, the second the customer is like 20 minutes late with a pick up, this money hungry corporate raider Is out pressuring the local owners customer base just to make a buck and hassling us to make it happen. Not Cool. At any rate, that's my opinion.

Robert H 
Rating:
5.0

Nothing service was great.

STEPHEN J 
Rating:
5.0

Vehicle was ready when needed and he stayed in touch with us when we needed it for a bit longer than scheduled.

Melodie F 
Rating:
5.0

Customer did not leave a comment.

floreen e 
Rating:
5.0

Customer did not leave a comment.

Carsten W 
Rating:
5.0

Drop off location was very accommodating and helpful.

Todd F 
Rating:
4.0

Customer did not leave a comment.

rocklon c 
Rating:
5.0

Good experience. The person we talked to was very helpful and cordial.

Mark F 
Rating:
5.0

Customer did not leave a comment.

Timothy S 
Rating:
3.0

The car transport had seen better days. Real ruff looking. When I got the trailer home and loaded my car the right front tire strap had been cut off but about a foot and would not work. Had to call the rental place and your district man came to my home and replaced the strap. All people involved were helpful and nice. But the equipment had seen better days.

Charles C 
Rating:
5.0

Customer did not leave a comment.

Rick B 
Rating:
5.0

Customer did not leave a comment.

ROBERT K 
Rating:
5.0

Customer did not leave a comment.

Jeffrey P 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S 
No reviews have been submitted for this location.

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