Customer Reviews for Wise Buys
(Distribuidor de U-Haul del vecindario)

228 comentarios

57530 Gratiot Ave   New Haven, MI 48048

(586) 646-4730

Horarios de la ubicación

  • Lun.- vie.: 10 a. m. - 6:30 p. m.
  • Sáb.: 10 a. m. - 4 p. m.
  • Dom.: 10 a. m. - 2:30 p. m.

Servicios en esta ubicación:

Contáctanos

(586) 646-4730

57530 Gratiot Ave
New Haven, MI 48048

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 10 a. m. - 6:30 p. m.
  • Sáb.: 10 a. m. - 4 p. m.
  • Dom.: 10 a. m. - 2:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

GORDON JAY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan J. 
Clasificación:
4.0

Waher fluid was empty.

ROBERT F. 
Clasificación:
3.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert T. 
Clasificación:
3.0

El cliente no dejó un comentario.

DANIEL WILLIAM R. 
Clasificación:
3.0

Customer service was great..too much play in the steering wheel..horrible to drive

EVA MAIRE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

VERANDA YVETTE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

rosemary W. 
Clasificación:
3.0

El cliente no dejó un comentario.

jake R. 
Clasificación:
5.0

El cliente no dejó un comentario.

tamiko Y. 
Clasificación:
4.0

They were understanding and accommodating and willing to assist with all of my moving needs. This was important because my family was moving long distance, from Michigan to the Charleston SC area, around 1000 miles, and your personal belongings are important.

GREG C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Craig W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chad B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM TELL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal R. 
Clasificación:
3.0

El cliente no dejó un comentario.

AMBER NIQUOLE K. 
Clasificación:
5.0

Very kind and helpful!!

ANN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paulamarie G. 
Clasificación:
5.0

Best service ever - thanks Sandra for exceptional support! Above and beyond!!

KIMBERLY C. 
Clasificación:
3.0

The outside was clean. The people there were very nice. The place needed a lil tidying, but the people were very helpful and a pleasure to talk to ( : the kind of people that make your day with their kindness.

DANIELLE LYNN K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michele F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise K. 
Clasificación:
3.0

Never got security deposit back yet three days later

Justin M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Markanthony F. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaDean P. 
Clasificación:
5.0

Everything was taken care of in an excellent manor

Patrick F. 
Clasificación:
4.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Madeline W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNIE LAVETTE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELAINE ELIZABETH S. 
Clasificación:
4.0

do NOT trust the UHaul website. Just go to Wise Buys direct to reserve the truck/tailer

DAnne O. 
Clasificación:
5.0

This neighborhood place took good care of. The place I went to pick up my truck along with my crew of movers gave away my truck that UHaul corporate arranged for me the day before. I certainly didn't agree to forfeit my arranged truck. I was very outraged by their actions. I realize the discounted rate corporate arrainged wasn't in their interest to keep, so getting full rate was more inline with their interest. I will definitely consider other options in future my concerns may become expressed through social media. Please correct your policy of giving away vehicles. If that means charging for no-shows then that's the worldly accepted practice for no-shows.

Kirt C. 
Clasificación:
4.0

I had to pay for 2 extra days because it would have cost me 3 times as much to drop it off 1 way

joe M. 
Clasificación:
5.0

Very friendly, easy-going staff. Helpful gentlemen that hooked my trailer up was super informative and respectful. I thoroughly enjoyed my service

tyara H. 
Clasificación:
5.0

Very helpful, professional, and friendly folks. I will be back!

Philip B. 
Clasificación:
4.0

state gas tank size

Michael H. 
Clasificación:
5.0

Always friendly and helpful customer service. Will continue to rent from this location!

CONNIE LAVETTE M. 
Clasificación:
5.0

Good experience

Jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK M. 
Clasificación:
3.0

Guys were helpful and checked it over. The trailer worked as advertised. Gracias

Julie H. 
Clasificación:
5.0

I have had many rentals and always choose and reccommened Wise Buys!

EDWIN GEORGE R. 
Clasificación:
3.0

My biggest problem is the trailer lights did not work properly. My wife and son picked up the trailer and didn't think to check them. I know they are under staffed but usually someone comes out a helps hook up and check, which they didn't do.

Mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward R. 
Clasificación:
1.0

Printed documents when picking up and explaining the drop off procedure if the place is closed; I was charged an extra day because this information was not available to me and I had to drive back home to look it up on line which caused the trailer to be late and an extra days charge.

Michael C. 
Clasificación:
5.0

Easy in and easy out. Great friendly people to deal with. Very satisfied. Keep up the good work.

MATTHEW FRANCIS O. 
Clasificación:
3.0

Have a person working during the hours you say you are open.

Dominic G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SALLY LOUISE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopherpaul H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

Good guys.

Todd B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jody N. 
Clasificación:
1.0

I did self check in. The cab of the truck was very dirty. I was not happy but did not have the time to worry about it. Once I got checked in and turned on the engine the engine light was on and when I looked up I noticed the windshield was cracked. I had to call roadside and get them to set up a switch out 10 miles away.

Steven G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry B. 
Clasificación:
3.0

Drop off was not explained. But when I call they were helpful and handled the situation

Sue N. 
Clasificación:
5.0

El cliente no dejó un comentario.

don S. 
Clasificación:
5.0

Install back-up cameras on trucks.

Joseph M. 
Clasificación:
5.0

The best

john K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James A. 
Clasificación:
2.0

Tried to give me a dirty truck. The wipers were broken, the windshield was filthy, Mud and dirt all over the inside and road salt smeared all over the inside of the trailer. When asked about getting a different truck they told me that they didn't have anything else. They then gave us a different truck to use and asked if we could bring it back to them even though we were renting for a one way- across state rental. They had poor customer service. Would not rent there again.

Jeremy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly B. 
Clasificación:
1.0

Did not receive my moving blankets and ordered! Truck was filthy!

CARLA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ILENE G. 
Clasificación:
5.0

Easy truck rental process here.

marshall D. 
Clasificación:
3.0

I was able to pick up the u-haul with no issues, and provided them the info needed (They do need to get a copy machine to make a copy of your license instead of taking a picture of the license on their phone for their records. I indicated "average" due to the inside being a messy due to being connected to a resale shop, and some inappropriate conversations happening in ear distance that I could hear. But the pick up and drop off of the u-haul was very easy, the 2 different women that I had to deal with were very pleasant, and efficient. On the weekends (and Friday's are considered the weekend) you do pay per mile, so if you have to move, try and move during the week - that is the only downfall - not really knowing the miles you'll drive the truck for the move to and from the u-haul shop, and having to be charged the difference from when they originally put a hold on your credit card.

colyn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oresa F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Danielle B. 
Clasificación:
5.0

Thanks for all the help...!! Randy McCoy

Randal M. 
Clasificación:
5.0

Actually, I found my experience to be very enjoyable. Everyone was professional and quite pleasant.

Hershel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalie H. 
Clasificación:
1.0

I reserved a 26' truck 2 months prior to my move date, I called 1 week before my mo e date to ensure I still had my reservation. I called 2 days before just to make sure as i had a team of about 12 coworkers and friends coming to help me move. When I showed up , the manager told me that he didnt have my truck and I could have a gift certificate instead. There were at least 2 other 26' trucks on the lot along with a few 20' trucks. I asked why I cannot get one of those as I am here first and he said those are reserved for other people who will pick them up later. I asked to speak to a manager, he - Jake said he was the manager and there was nothing he could do. What is the point of making reservations if they arent going to be held?

andrew K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard P. 
Clasificación:
5.0

I do not like the cell phone interaction or having to take 2 photos and upload them. However it could be worse.

Jeremaih L. 
Clasificación:
5.0

Very friendly and helpful.

William K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Renee D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carrie H. 
Clasificación:
5.0

Would definitely highly recommend this uhaul dealer to others great location and excellent staff ????????????????

Rachel F. 
Clasificación:
5.0

I don't know about improvement but Sandra was very polite and very professional. She has such a pleasant and bubbly personality and also she is very knowledgeable and we'll spoken. I will drive from Port Huron to New Haven for my Uhaul everytime I need one.

BRIAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward S. 
Clasificación:
4.0

Nothing, people were very friendly and curtious

Jerry S. 
Clasificación:
5.0

Went way beyond and honored what we were quoted! We very much appreciated it

Karen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HERB G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey M. 
Clasificación:
5.0

*Comment: This facility is fantastic. The people are down to earth and care about their service and equipment. Most important they are competent (mechanically and office) and back their word and actions. *No improvements

kevin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard K. 
Clasificación:
5.0

Wise guys was awesome to deal with!!!

DEREK M. 
Clasificación:
5.0

The truck needs to be checked the steering was loose and acting like it went into neutral on its on one time. Make sure to always service your trucks

Sherrylynn T. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba