Comentarios del cliente para Wise Buys
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Testimonios de recientes clientes de Wise Buys
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colyn W. en
I was able to pick up the u-haul with no issues, and provided them the info needed (They do need to get a copy machine to make a copy of your license instead of taking a picture of the license on their phone for their records. I indicated "average" due to the inside being a messy due to being connected to a resale shop, and some inappropriate conversations happening in ear distance that I could hear. But the pick up and drop off of the u-haul was very easy, the 2 different women that I had to deal with were very pleasant, and efficient. On the weekends (and Friday's are considered the weekend) you do pay per mile, so if you have to move, try and move during the week - that is the only downfall - not really knowing the miles you'll drive the truck for the move to and from the u-haul shop, and having to be charged the difference from when they originally put a hold on your credit card.
Randal M. en
Thanks for all the help...!! Randy McCoy
Hershel B. en
Actually, I found my experience to be very enjoyable. Everyone was professional and quite pleasant.
andrew K. en
I reserved a 26' truck 2 months prior to my move date, I called 1 week before my mo e date to ensure I still had my reservation. I called 2 days before just to make sure as i had a team of about 12 coworkers and friends coming to help me move. When I showed up , the manager told me that he didnt have my truck and I could have a gift certificate instead. There were at least 2 other 26' trucks on the lot along with a few 20' trucks. I asked why I cannot get one of those as I am here first and he said those are reserved for other people who will pick them up later. I asked to speak to a manager, he - Jake said he was the manager and there was nothing he could do. What is the point of making reservations if they arent going to be held?
Jeremaih L. en
I do not like the cell phone interaction or having to take 2 photos and upload them. However it could be worse.
William K. en
Very friendly and helpful.
Rachel F. en
Would definitely highly recommend this uhaul dealer to others great location and excellent staff ????????????????
BRIAN M. en
I don't know about improvement but Sandra was very polite and very professional. She has such a pleasant and bubbly personality and also she is very knowledgeable and we'll spoken. I will drive from Port Huron to New Haven for my Uhaul everytime I need one.
Jerry S. en
Nothing, people were very friendly and curtious
Karen B. en
Went way beyond and honored what we were quoted! We very much appreciated it
kevin W. en
*Comment: This facility is fantastic. The people are down to earth and care about their service and equipment. Most important they are competent (mechanically and office) and back their word and actions. *No improvements
DEREK M. en
Wise guys was awesome to deal with!!!
Sherrylynn T. en
The truck needs to be checked the steering was loose and acting like it went into neutral on its on one time. Make sure to always service your trucks
Derek N. en
Great customer service with plenty of options to choose from! The vehicle I rented was newer and well maintained!
Kevinedward R. en
Wayyyyyy to long of a wait time. Was sent back out to my car 3 times for things they knew they needed. They had trouble with another truck a customer rented. So because there is only one person who was working or knew what to do. It took one hour and ten minutes to rent a small 5x9 trailer. Truly horrible experience.
charles F. en
Excellent service from everyone at wise buys. Going back in a couple weeks!
richard S. en
How about hiring competent workers who will actually pick up the phone will you're running late and can understand what you're saying? I tried to call to tell them I was running late and the girl who answered the phone was stupid and there was a misunderstanding and due to that, I was charged for an extra day. I will never ever use this location again and will make sure everyone will know about my experience.
Jason H. en
Truck rental went well, payment issues being charges for GAS !!! I used 35 miles on truck I put 3 gals gas in.. was charged 5.5 gal $25.5 for..??? First 35 miles shouldn't be 5 gals and I put gas in the dispute with dealer was where the gas line was.. ?? I have invoice that's faded with highlight 3 qauter tank. Which was little below.. when I returned was at or near when picked up.. Of there's issues the truck should be full upon pu and return.. but again I put 3 gals in and only used 35 gals.. Thanks you for your time in the matter.. If I did not put in gas I would not be complaining, but I feel it's somewhat a scam charge $25 for gas.. Jason Heywood 5864843332