Customer Reviews for Winona Leasing Co
(Distribuidor de U-Haul del vecindario)

1,418 comentarios

1777 W Service Dr   Winona, MN 55987

(507) 452-1108

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 5 p. m.
  • Vie.: 8 a. m. - 4 p. m.
  • Sáb.: 8:30 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 12/24/2021: 8:00 a. m. - 12:00 p. m.
  • 12/25/2021: cerrado
  • 12/31/2021: 8:00 a. m. - 12:00 p. m.
  • 1/1/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(507) 452-1108

1777 W Service Dr
Winona, MN 55987

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 5 p. m.
  • Vie.: 8 a. m. - 4 p. m.
  • Sáb.: 8:30 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 12/24/2021: 8:00 a. m. - 12:00 p. m.
  • 12/25/2021: cerrado
  • 12/31/2021: 8:00 a. m. - 12:00 p. m.
  • 1/1/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Very good service

Carla B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott D. 
Clasificación:
5.0

Wish the trucks were cheaper, but the service and equipment were Excellent! The staff is Very professional and helpful and I highly recommend this location!

Gail D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David E. 
Clasificación:
4.0

El cliente no dejó un comentario.

CRAIG S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roger R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda C. 
Clasificación:
5.0

Great experience.

Barbara R. 
Clasificación:
5.0

I noticed that the brakes sounded grinding or rubbing against something. Maybe that's the nature of cargo vans and I'm not used to hearing such sounds.

Linda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James T. 
Clasificación:
3.0

What U-Haul closes by 3 on a Saturday? That's pathetic! Aren't Saturdays a big moving day?

BRANDON P. 
Clasificación:
5.0

Great and helpful staff thanks Winona rentals

Michael V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Renee L. 
Clasificación:
5.0

This is a great place to do business!

Jonathan M. 
Clasificación:
5.0

They went out of their way to ensure I had a truck available when I needed it.

Kevin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN C. 
Clasificación:
5.0

everything went very smoothly

Robert P. 
Clasificación:
5.0

I was given a truck that had problems filling up with gas. I filed many complaints and have had no resolution to the difficulty I had filling up the truck during my trip. The representatives at my pickup and drop-off locations were great. The regional office has conducted horrible customer service as I have called twice and left messages and no one is calling me back. I have talked to corporate a few times and been referred to the regional office for resolution. I would not recommend U-Haul because I feel like there is zero accountability for a truck that was faulty.

KEVIN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

David E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Austin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica S. 
Clasificación:
5.0

This was DEFINITELY a better experience when compared to the pickup dealer in Pueblo, CO. In fact, the gentleman was friendly, understanding, and cared about the needs of his customer. I HIGHLY recommend this Uhaul dealer to anyone living near Winona, MN!!!

HEATHER B. 
Clasificación:
4.0

N/C

MARK S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas N. 
Clasificación:
4.0

The Winona representative was very helpful NOTE: Lacrosse had 3 trailers (5x8). They indicated 2 were local use only and the other was already rented. U-Haul should have allowed me to rent one of the local trailers for my project and then replaced it themselves. I drove from Lacrosse to Winona and back. I was given a $15.00 discount for gas which I had to initiate, not counting on ware and tear on vehicle. Winona had several trailers in various sizes. It's seems that there would have been more trailers in Lacrosse than Winona due to college and population.

donald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca D. 
Clasificación:
1.0

Don't send customers 2 hours away to get a trailer. Need to figure out a better reservation process other than just put your reservation in and someone will get back to you. Well, no one got back to us and when we called in to find out where we could pick up a trailer, it was two hours away. Great 4 hour road trip right before jumping on the road for 7 hours.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karianne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam B. 
Clasificación:
3.0

Again no one to answer questions on website

Charles S. 
Clasificación:
5.0

Very friendly and helpful.

Sheryl S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul L. 
Clasificación:
5.0

Great customer service! He was very kind and helped us so much! Thank you! I was not happy that I had to drive to Winona to pick up the trailer. The Rochester location never told me that if you order one way the can not guarantee where the pick up is. The order form did state I was picking up at Rochester.

Marianne C. 
Clasificación:
4.0

I was never notified my pick up location. I had to call the place where I rented from the day before. I had my dad pick it up and nothing was set up. When we rented it I gave all my info including payment. My dad had to redo all of it. The trailer was great.

ANDY T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer V. 
Clasificación:
4.0

The cab of the truck smelled terrible. I had no choice but to take the truck given my moving timeline. Also, the truck leaked A LOT of water onto my antique furniture and couch. Some items were damaged significantly as a result. It was incredibly disappointing. Therefore, I won't be renting a U-Haul for any of my moving needs in the future.

Miles D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianna R. 
Clasificación:
4.0

I didn't need the Uhaul the whole 2 days. I only needed it for drive but still got charged for 2 days! I don't get it? If you don't use it you should get money back in my opinion!!!

Mark G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jillian Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Italino P. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD P. 
Clasificación:
5.0

I've rented from here at least 10 times and they are always a pleasure to work with. I'll rent there exclusively from now on.

Charles N. 
Clasificación:
3.0

Uhaul was dirty. Had a lot of scratches and dents

Ayyanna C. 
Clasificación:
5.0

Nice folks. Do more biz with for sure

Valerie S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce C. 
Clasificación:
5.0

The staff at this location went above and beyond to help me out. He set up the rental and when I had not heard from the pick-up location, he stayed beyond his office hours to provide the pick-up information and contact phone numbers.

Terri H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim O. 
Clasificación:
4.0

Sales Rep should have informed us about receiving the inspection form via email. We received it while driving away. Had we been informed about it, we would have waited for it. Paper form is highly recommend.

Jane S. 
Clasificación:
5.0

Very accommodating excellent location.

Gary S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
5.0

Well done. No changes.

Brian A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt D. 
Clasificación:
5.0

The customer service was superior at this location!

Larry S. 
Clasificación:
4.0

This location came through for me when the rep where I originally reserved didn't show up. Her employee Walker (a 2 day employee) went above and beyond to assist in securing a truck. I am very grateful to him and the staff here for saving the day

Craig S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin N. 
Clasificación:
4.0

He was very friendly and helpful

Veronica C. 
Clasificación:
3.0

El cliente no dejó un comentario.

TERRY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

john K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blake D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melfred S. 
Clasificación:
2.0

All Good!

Kim T. 
Clasificación:
5.0

Pat does a GREAT JOB ! Very helpful.

Kim T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew L. 
Clasificación:
5.0

We dropped the truck off after hours, so we didn't have any interaction with the employees.

Barney C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine G. 
Clasificación:
5.0

Guy at drop off was super informative. Really quick and easy

keith K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grace J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger H. 
Clasificación:
4.0

Very friendly employee!

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine G. 
Clasificación:
4.0

U-Haul's website is messed up! I originally booked an 8 x 12 covered trailer & someone from customer service called me to tell me there were none avail from the location in Winona I needed, so ended up renting a smaller one🙄

Cheryl C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wesley F. 
Clasificación:
5.0

I appreciated being able to rent the trailer on short notice. Was friendly and efficient. ¡Gracias!

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine G. 
Clasificación:
5.0

Great service

Gregory J. 
Clasificación:
5.0

Working with Pat and John has been great,I usually need a trailer at the last minute and they always come through for me. I would recommend using them for all your moving or general use, the next time you need a trailer. David

David E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen S. 
Clasificación:
2.0

I also had a hitch added on my vehicle from another uhaul and when I picked up the trailer at Winona Leasing, it was obvious the salesman saw there was a problem as the hitch was way too low and there was only a two inch clearance when empty trailer was attached. He made a shrug noise and visibly saw the problem but sent me on my way anyways. When I was fully loaded and ready to leave MN to drive to NV, several people commented I would never make it with it sitting two inches off the ground. Therefore I left theee hours late as I had to find someone to switch my hitch upside down so that it wasn't so low to the ground with the trailer already loaded. I attempted to contact any U-Haul many, many times but was completely unable to speak to a person. Even after several hour long holds! This was a very frustrating, irritating, and completely preventable situation as the uhaul on rose street in LaCrosse WI should have seen the problem immediately and used a different hitch, plus the salesman at the above facility should have spoken up and not have just sent me on my way!!!!

Marlene E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne W. 
Clasificación:
5.0

Couldn't have been a better rental experience!!

Pat D. 
No se han enviado comentarios para esta ubicación.

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