Customer Reviews for Wilsons Self Storage
(U-Haul Neighborhood Dealer)

1,797 reviews

3193 N Hwy 95   Lake Havasu City, AZ 86406
(Lake Drive and Hwy 95)

(928) 764-3332

Office Hours

  • Mon-Sat: 8:30 am–3 pm
  • Sun: 9 am–12 pm

Services at this Location:

Contact Us

(928) 764-3332

3193 N Hwy 95
Lake Havasu City, AZ 86406
(Lake Drive and Hwy 95)

Services at this Location:

Office Hours

  • Mon-Sat: 8:30 am–3 pm
  • Sun: 9 am–12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

I really like the trailer I rented it serves me well for my bike I will rent it again

al W. 
Rating:
5.0

Great service, thx

skip L. 
Rating:
5.0

Customer did not leave a comment.

Bradley M. 
Rating:
4.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Bob M. 
Rating:
5.0

Expert customer service

leocadio P. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Great service friendly helpful thank you Verne Monette 9072444367

verne M. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

This location just simply has the best customer service experience in Lake Havasu City

Todd B. 
Rating:
5.0

Customer did not leave a comment.

CURTIS S. 
Rating:
5.0

Very kind and courteous and made my rental experience easy and not stressful at all.

Mervina S. 
Rating:
5.0

Customer did not leave a comment.

wayne A. 
Rating:
5.0

Customer did not leave a comment.

stanley F. 
Rating:
5.0

Very efficient and helpful. Some damages were not noted but they were quick to help mark them. I took pictures of the updated conditions on trailer.

Dane O. 
Rating:
5.0

Customer did not leave a comment.

Gerald S. 
Rating:
5.0

Customer did not leave a comment.

dennis W. 
Rating:
5.0

I would recommend this place to everyone! Jared and Robert are the best!! They go above and beyond to help us customers! Whether it's Uhaul trucks,trailers, storage or propane! You two rock, thanks!!!!

JERI F. 
Rating:
5.0

Nothing, Jerid the manager is always awesome to deal with!

Thomas H. 
Rating:
5.0

Very good service

Gaylon S. 
Rating:
4.0

This pick up and drop off location were much better than the previous time I rented one way from Temecula CA to Lake Havasu City AZ

Russ S. 
Rating:
1.0

Customer did not leave a comment.

Rachelle S. 
Rating:
5.0

Customer did not leave a comment.

todd L. 
Rating:
5.0

Customer did not leave a comment.

dan D. 
Rating:
5.0

Customer did not leave a comment.

bill B. 
Rating:
5.0

Customer did not leave a comment.

Abel A. 
Rating:
5.0

Customer did not leave a comment.

William T. 
Rating:
5.0

My opinion is this is the ONLY Uhaul place to rent from! Jarod and Robert are THE BEST! Down to earth, helpful,friendly and courteous! Thanks again so much for all yall do! Happy New Year

JERI F. 
Rating:
5.0

Customer did not leave a comment.

cheryl K. 
Rating:
5.0

Customer did not leave a comment.

victor S. 
Rating:
5.0

Customer did not leave a comment.

Dane O. 
Rating:
5.0

Easy drop off

Danny L. 
Rating:
5.0

Very convenient location for drop off. Very courteous employees.

John P. 
Rating:
5.0

Customer did not leave a comment.

jon G. 
Rating:
5.0

Customer did not leave a comment.

Bob R. 
Rating:
3.0

Customer did not leave a comment.

James Y. 
Rating:
5.0

We just moved 2000 miles. When we arrived in our new town, we were unable to move directly into our new home as planned. Uhaul worked with us, let us keep the truck for an extra 3 weeks with a reasonable fee, so we did not have to unload and load up again. The truck we were given was in excellent condition. Very modern. All employees were helpful.

ronald N. 
Rating:
5.0

Jake was great

Gina C. 
Rating:
3.0

Customer did not leave a comment.

Carol B. 
Rating:
5.0

Customer did not leave a comment.

Chris N. 
Rating:
5.0

Customer did not leave a comment.

phyllis S. 
Rating:
5.0

The delivery location was vey good to work with. When I rented from originating location I explained 6 days was not going to cover the time needed and they said pay the daily rate for overage days at delivery point, that was not a problem however I was charged the one way fee for the overage days and I had already paid the one way fee when I picked up at originating location.

Bob W. 
Rating:
3.0

Customer did not leave a comment.

Mario T. 
Rating:
5.0

Customer did not leave a comment.

kimberly S. 
Rating:
5.0

Good crew to deal w/, easy pickup, convenient location, & good equipment. What else could a person ask for? Will definitely call them in the future.

sean M. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Becky M. 
Rating:
5.0

Had what I needed

James L. 
Rating:
3.0

Customer did not leave a comment.

Eric B. 
Rating:
5.0

Customer did not leave a comment.

Amy B. 
Rating:
5.0

Customer did not leave a comment.

Justin S. 
Rating:
5.0

Worked absolutely fantastic for us

dale G. 
Rating:
5.0

Nothing can be improved at this U Haul. He always does an excellent job!

Dwayne A. 
Rating:
5.0

Customer did not leave a comment.

Donald F. 
Rating:
5.0

Not much to say. The trailer was ready. The guys helped me hook it up. I had it 90 minutes or so. Fast and easy. Thanks

Brent H. 
Rating:
5.0

Fast and friendly service.

Stephen P. 
Rating:
5.0

Customer did not leave a comment.

Dave L. 
Rating:
5.0

Nothing. Everything went smoothly

Dennis W. 
Rating:
1.0

Be honest and not out for a quick buck.

Franklin K. 
Rating:
4.0

Customer did not leave a comment.

Anthony F. 
Rating:
4.0

Rude employee, double charged

Thomas T. 
Rating:
5.0

Customer did not leave a comment.

jeff T. 
Rating:
4.0

Customer did not leave a comment.

Patricia A. 
Rating:
5.0

Customer did not leave a comment.

Donald F. 
Rating:
5.0

Customer did not leave a comment.

gavin W. 
Rating:
5.0

Customer did not leave a comment.

gavin W. 
Rating:
5.0

Customer did not leave a comment.

gavin W. 
Rating:
1.0

Place is a total scam, charged me for an extra day because they close at 2pm and we got there at 2:30pm.. pressured into buying extra insurance and then the help from U-Haul was a waste of time.. I'll never rent from U-Haul again for me or my businesses

Brian B. 
Rating:
5.0

Outstanding facility and personnel

John M. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Todd D. 
Rating:
5.0

Best location that is open and easy pick up and drop off

Jason W. 
Rating:
5.0

Nothing

david A. 
Rating:
5.0

Customer did not leave a comment.

STEVEN T. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

Customer did not leave a comment.

gavin W. 
Rating:
5.0

Great location nice service thanks

jared W. 
Rating:
4.0

I didn't understand why a $29 rental cost $42.

Phillip W. 
Rating:
5.0

I always reccomend Wilsons!! Great people, down to earth and exceptional service!!!

JERI F. 
Rating:
5.0

Great place always have what I need

melody O. 
Rating:
5.0

Customer did not leave a comment.

Philip G. 
Rating:
4.0

Customer did not leave a comment.

paul D. 
Rating:
5.0

Customer did not leave a comment.

Dennis W. 
Rating:
5.0

Service Was Excellent !

colin L. 
Rating:
5.0

In the several times I've rented, I was pleasantly surprised by the professionalism and expeditious, far above average, customer service at both locations.

leocadio P. 
Rating:
5.0

Nothing

David A. 
Rating:
5.0

Customer did not leave a comment.

randy N. 
Rating:
5.0

Knowledgeable, Fast and friendly service. Thank you.

ian S. 
Rating:
5.0

This u haul dealership was very easy to deal with. They had me out the door in just a few minutes. They walked out to the trailer, hooked it up and I was on my way. Even quicker when I dropped it back off. Highly recommend this dealership when renting a u haul.

DOUGLAS J. 
Rating:
5.0

Customer did not leave a comment.

mark C. 
Rating:
5.0

Note, when I rented I had picked Wilson self-storage as my preferred drop off location, then uhaul sent me a text to drop it off at power rentals ? at 3644 Jamaica in lake havasu, I went ahead and followed directions from your company and drove an extra 7 mils one way to do so, when I got there, they told me that they would not expect it as they were full, I saw spots I could have parked it in, but they refused and kind of rough about it, then they call wilson the first place I was to go to and passed on the way, so drove another 7 miles back and they were great people, so at the end of the day I spent an extra 30-45 min running around. your service was great and will rent again., and Wilson self-storage should get commended on their efforts. FYI, when i was dropping my trailer the person infront of me was just turned away from the place on Jamacia also, as they said no one could lift it of the car for them. Kevin 714-264-1867

Kevin B. 
Rating:
4.0

Friendly staff, easy location and easy no contact check in and out.

Robert O. 
Rating:
5.0

Customer did not leave a comment.

candice G. 
Rating:
5.0

So awesome

Angel C. 
Rating:
5.0

Great customer service

Laura M. 
Rating:
3.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Jeremy B. 
Rating:
5.0

This is the third time in a month I have used you.

Catherine P. 
Rating:
5.0

Great service quick pick up

Melaney G. 
Rating:
5.0

Nothing great customer service

David A. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top