Customer Reviews for Wilmann Sales & Service Inc
(U-Haul Neighborhood Dealer)

80 reviews

200 W Center St   Johnsonburg, PA 15845

(814) 965-2185

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–11 am
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: 8:00 am - 11:30 am
  • 3/30/2024: Closed

Services at this Location:

Contact Us

(814) 965-2185

200 W Center St
Johnsonburg, PA 15845

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–11 am
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: 8:00 am - 11:30 am
  • 3/30/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The check engine light was on in the truck they had assigned for me. They had another truck which I took, which was low on gas so I had to fill the tank with 3.70/gallon Pennsylvania gas at the start of the trip instead of 2.60/gallon Texas gas at the end of the trip. Added to the fact that I had reserved a 20 foot truck and was given a 26 foot truck, the move cost me a couple hundred more than it should have. Not the worst U-Haul experience I have had, but definitely not the best.

Ed Weiner 
Rating:
4.0

Keep doing what your doing and it will be good

roger nussbaum 
Rating:
4.0

Have more options for truck sizes

Christine Woodford 
Rating:
5.0

Customer did not leave a comment.

jennifer dush 
Rating:
4.0

Nothing

Joseph Jones 
Rating:
5.0

Customer did not leave a comment.

Justin Parana 
Rating:
5.0

Customer did not leave a comment.

Joseph Jones 
Rating:
5.0

Great people to work with !

Joe Roseto 
Rating:
4.0

Customer did not leave a comment.

Mike Goetz 
Rating:
5.0

Customer did not leave a comment.

patrick ferguson 
Rating:
5.0

This was my best experience renting a Uhaul and will tell my friends

Joe Roseto 
Rating:
3.0

Customer did not leave a comment.

Justin Blashaw 
Rating:
5.0

Excellent service by location administrator and owner. Very nice and helpful. Fast check in and check out. My van was very clean and ready to go.

TAMMY BRAWAND 
Rating:
1.0

The vehicles need to be Inspected for safe travels and vehicles maintain and up-to-date.

Saujaida Allen 
Rating:
3.0

The location was not our preference and we were forced to drive over an two hours to pickup our rental. Overall are experience with Uhaul was horrible!!! I would not recommend the company for anything. Very dissatisfied and disappointed.

Karen Shaffer 
Rating:
5.0

Easy rental. Very personable. Good experience!!

sherri kowalski 
Rating:
5.0

Customer did not leave a comment.

Steve Paulson 
Rating:
5.0

This location is great, but the U-haul computer system is a disaster. Fix all your computer problems. Spent 35 minutes to pick up a trailer was charged the wrong amount and had to pay cash because your computers were broken.

Dave Leske 
Rating:
4.0

Customer did not leave a comment.

Harold Carr 
Rating:
3.0

Make sure that the equipments clean when customer gets it as well as be able to get it on time and all the items ordered not happy with this transaction at all.

Cody Anders 
Rating:
5.0

The location and sight was fine, the personnel was friendly and appropriating. The only issue I found was the kind of bait and switch technique that Uhaul incorporates, stating low daily rates of 29.95 and miles, but after all of the add ons, fees, etc. My bill for 8 hours of rental was near $200 which is a far sight from $29.95 advertised price.

David Geer 
Rating:
4.0

Customer did not leave a comment.

Teri Parana 
Rating:
5.0

Customer did not leave a comment.

Dale Piccirillo Jr 
Rating:
4.0

Customer did not leave a comment.

Thomas Zellers 
Rating:
4.0

Customer did not leave a comment.

Lee Bock 
Rating:
2.0

Pick up was not smooth, took more than 30 minutes. I had pre-paid and was doing 24-7 so shouldn't have needed contact but it was not ready. Agent did not wear a mask. And wanted more money. When we eventually got the key, he left! We did not know which vehicle. Just tried it in multiple trucks til it worked.

edwin james 
Rating:
4.0

Owner was not at location when arriving for pickup. Waited over 10mins for him to get back and then he attended to 2 people he knew personally first.

Amanda Trinka 
Rating:
5.0

Your doing great already

edsel koch 
Rating:
5.0

Customer did not leave a comment.

Shawn Lyons 
Rating:
4.0

Customer did not leave a comment.

Stephanie McAnany 
Rating:
5.0

Location was satisfactory. However, I would have preferred to pick up uhaul at a uhaul location closer to my home. And, they gave me the wrong truck number to pick up. And, the uhaul website for pickup and drop off was shoddy. Glitchy. Hard to navigate.

Nicholas Pavick 
Rating:
5.0

Customer did not leave a comment.

Herbert Bohley 
Rating:
5.0

Customer did not leave a comment.

Herbert Bohley 
Rating:
5.0

thanks

crystal matta 
Rating:
5.0

Customer did not leave a comment.

Herbert Bohley 
Rating:
5.0

Everything was great!

melody shetler 
Rating:
3.0

I never received the 12 furniture blankets I paid for, then was charged $72 for not returning the blankets I never received in the first place.

Luke Pifer 
Rating:
5.0

Customer did not leave a comment.

steve pistner 
Rating:
5.0

They were amazingly nice people!

KEITH FIELD 
Rating:
3.0

Customer did not leave a comment.

Andrew Carlson 
Rating:
5.0

Will do agaikoiL

philp davidson 
Rating:
5.0

Customer did not leave a comment.

tim parana 
Rating:
5.0

Easy peasy

Wayne Decker 
Rating:
4.0

Customer did not leave a comment.

Jason Dias 
Rating:
5.0

very friendly, easy drop off near our home. zero stress! another fabulous uhaul location!

BTDT LLC 
Rating:
4.0

Do to your computer system I was there for over an hour. The location was great but you company rep on the phone with the location was no help.

Roger Fullam 
Rating:
5.0

Customer did not leave a comment.

Charles Cunningham 
Rating:
5.0

Excellent customer service from Janet; great attention to detail!!!! Extremely helpful and made the process painless.

Edward Casilio 
Rating:
4.0

Customer did not leave a comment.

robert mosier 
Rating:
5.0

Customer did not leave a comment.

Jason Sarnoski 
Rating:
4.0

Customer did not leave a comment.

SHANNON HUGHES 
Rating:
4.0

Customer did not leave a comment.

Matthew Hillebrand 
Rating:
3.0

The gentleman at Wilmans didn't know if there could be an adjustment since I actually only needed the van for a couple of hours. I only moved less than a quarter mile. This is my first experience and I thought it would take much longer. I only had 2 rooms to move and no stove or refrigerator. My nephews couldn't believe that I thought it would take 2 days. Appreciate any consideration that could be made, however I am convinced I couldn't have wanted a better experience. And I will certainly tell everyone they couldn't go wrong using your services.

ruth marrone 
Rating:
1.0

He told me someone else rented the same truck for an hour before me which made me late for all of the help I had to move and late for the appt to move altogether, he was not very nice at all and it took forever even though I checked in online.

Raven O'Connor 
Rating:
5.0

Customer did not leave a comment.

William LaVelle 
Rating:
3.0

Customer did not leave a comment.

paul palkovic 
Rating:
4.0

No problems at this location.

KEVIN KNIGHT 
Rating:
5.0

Customer did not leave a comment.

DANIEL AVERY 
Rating:
5.0

Nothing, they did an excellent job!

Scott Luhr 
Rating:
5.0

Nothing

Daniel Avery 
Rating:
3.0

Customer did not leave a comment.

Stephen Safko 
Rating:
5.0

no improvements needed, employee and service were customer friendly and willing to answer any and all questions.

Michael Eckstrom 
Rating:
3.0

Customer did not leave a comment.

brent buehler 
Rating:
2.0

We went online and rented a 10' truck in St Marys PA but were later informed that we had to pick it up 9 miles away. The floors of the truck were mud covered and the building was old and generally not nice. The woman who helped us was nice and helpful.

David Gentzel 
Rating:
5.0

Janet, Had every ready for drop off.

GLENN WITT 
Rating:
4.0

Customer did not leave a comment.

J.R. Murdock 
Rating:
4.0

I tried to rent from 2 other local uhaul place. Neither place would return my calls after the initial call. The one told me I had to return a car dollie back to him after I was done in Connecticut. Those two I will never recommend to anyone. The person I did rent it from was very helpful and If needed I would go back to them. The process took way to long as I did it online and then had to do it all over again to get the auto trailer. Over all because of the first business lack of professionalism I may look to other carriers. Your saving grace would be the ones that did take care of my wife and I.if you would like the names of the bad ones let me know I will be more than happy to help to improve your customer service. It is a shame I was treaded in that manner. Have a great day.

vincent thomas 
Rating:
4.0

This location was wonderful and the personnel were very helpful, friendly, and professional. Great service!

NANCY JOLLY 
Rating:
5.0

Customer did not leave a comment.

Victor CONSTABLE 
Rating:
4.0

Customer did not leave a comment.

SHAWN LYNCH 
Rating:
5.0

Customer did not leave a comment.

david vanatta 
Rating:
2.0

Customer did not leave a comment.

judy murphy 
Rating:
4.0

Good equiptment

Steven Gibson 
Rating:
4.0

Customer did not leave a comment.

STEPHEN LOGUE 
Rating:
2.0

Have trained uhaul employees.

JUSTIN MCDOWELL 
Rating:
5.0

Customer did not leave a comment.

Mark Shulkosky 
Rating:
4.0

Customer did not leave a comment.

HERBERT BOHLEY 
Rating:
5.0

Customer did not leave a comment.

JOHN IMBROGNO 
Rating:
3.0

I filled out the express application and still waited one hour. They ran out of toner and not able to get an adaquate print out. This eventually caused problems when dropped off ... I also ordered pads and utility dolly which was not available. It was to be picked up at a seperate location, when i went to the secondary location it was not available

DANIEL AVERY 
Rating:
2.0

We were not given our choice of locations for pick up, adding about 20 miles to our bill. The manager was not at the store at the determined time, and we had to wait for him to arrive. He was not familiar with the online system so the pick-up process was not smooth. . He would not allow me to change my drop off location, as I did not see the box to check this choice on the online application.this added over $50 to my bill. Not a good experience. Will not use this location again, will not recommend to others.

Dave Love 
No reviews have been submitted for this location.

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