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Jewel A.
Customer Reviews for Willow Creek Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Absolute Professionals!!
Eugene S.Superb customer service!!
Allen S.All was good.
James C.Great people
Arthur P.The process was great from the beginning to the end. Lee was exceptional and couldn't ask for better service. Highly recommend Willow Creek Storage for your rental needs.
Dwayne J.Owner was super nice!
Adam E.Excellent service. When I arrived their wear several other customers already their. Employees went out of their way to apologize for the wait . Even tho it was nothing they did to cause delay. Very pleased will use this location again
Andrew W.Nothing, all expectations were met
Shane J.Nice location easy to get in and out fast check-in thank you
GARRY S.Truck would not exit from tow/haul mode. Engine and transmission were straining during driving loaded and unloaded. Location is easy to work with. 2 weekends in a row. Good experiences.
KIMBERLY L.Thank you it was a good experience was fast.
YOLANDA L.Excellent service
BILLY D.Keep Fred as the go to guy. He was very friendly and helpful from the get go. He made the whole experience very good and I will be a repeat customer mostly because of this guy. He made the whole difference and if we only could have more Fred's in the world we would be better off.
Shane J.To make sure vehicles have fluid for windshield wipers and check other fluids. A diesel truck got my windshield very dirty and I wasn't able to clean it because no fluid. Also wipers were bad. I was on my way to new home and the engine light came on. I was driving alone so it was scary. So please maintain vehicles.
MARY P.Keep on keepin on
roger N.It was easy and seamless!
JOHN W.All good
RENA L.I like just the way it is looking forward to doing business again.
JOSEPH T.Lee is wonderful to work with and makes the rental process easy.
ALLEN S.Helpful and friendly
Benjamin R.I asked to pickup at 8am and why would Uhaul send me to a place where they open at 9am. I call into Uhaul to get instructions on what to do. WE Went to app. only the to have a problem with the App and I couldnt get any help. Region Mang. called me.and she tried. But...The owner of the uhaul was on site and wouldn't help me at all!!!!! He was right there looking at me just walking around and wouldn't open 15 mins. early to help me out. I'll never use them again and I will write a review of this inconvenience without any help at all from the owner of willow creek.
RAMONA A.Great
Ervin M.Fred is a Army Veteran and very helpful with good hearted enthusiasm. Lee knows the business well. They make a great balance in team work.
LONMONTRE W.You rented to someone else, and even though I called and informed you, that all my info was attached.
JAMES N.Willow Creek Storage (U-Haul) is among the very BEST OVERALL companies of any sort I've dealt with. A top-class business throughout. The storage units are located in a prime location, and immaculately clean (for what they are). The owner/operators are friendly, efficient, effective and engaged. They made checking in and checking out easy, fast, and painless. Their prices are the best in the area (for the quality). My highest recommendation.
Barry A. | Overall ExperienceLee was the greatest. Went above and beyond as always.
JOHN L.The manager was very helpful. Always friendly voice when I called. Cannot say enough good about this U-Haul company at Willow Creek Storage
ROLLIE E.Great staff cleanest truck I have ever rented with u-haul.
FREDRIC M.Drove the truck 50 miles and the check engine light came on. I called the location of pick the truck up they said there was nothing I could do I had to call roadside. I told him I wanted to bring it back to them and exchange it for a different truck because I had things to do I had rented it for several days for a purpose. They said they couldn't help me that I had to take it somewhere to the service center. When I called and said I'm gonna bring it back tonight and pick up a different truck they were almost abusive about it. Will never rent from this U-Haul place again, will never rent you all again!
SHAUNA B.Willow Creek ALWAYS provides great service and truly appreciates their customers.
ALLEN S.Great storage and rental facility. Friendly staff
James S. | Overall ExperienceAlso the drop off was great, awesome office super clean place great people
ARNULFO M.The problem I had was with the online check in process. It was RIDICULOUS! Took way too long. It took 3 to 5 minutes for each and every step to load. The Willow Creek location was fine other than that. Driver's floorboard was dirty but it may be trapped in dirt from over time.
Angela T.My RV had it's catalit covver stolen while in storage there. They then changed the code on the entry gate. Super nice people to work with, and I will use them again.
CARROLL W. | Overall ExperienceOutstanding service, best U-Haul Dealer in town
BILLIE MARIE L.This location was OUTSTANDING! We have rented 4 different uhaul trucks (1 storage unit) and dealt with 3 different locations and several different employees. None were even close to this one. The place is clean. The guy is kind. The truck was even maintained. Every bit of this experience made me continue with uhaul.
Ryan F.Best place to rent from because of the wonderful staff.
ALLEN S.Great/superb customer service!!
ALLEN S.Took time out of normal work hours to help life trailer off of truck when dropping off
Annmarie R.No office at this location, so was different.
KIMBERLY C.The location was great, and the equipment was clean, however I think the trailer was damaged because it suffered from a lot of trailer sway.
Adam G.Very convenient and I did online return
Kathy L.Thanks for securing our things for so long!!
Brenda P. | Overall ExperienceThe facility was well maintained. Mary, the manager, was friendly and polite. This was my second time renting here and if need be, I will do it again.
JUDY L. | Overall ExperienceI did not use this storage facility, but I was contacted by an employee who was very kind and helpful.
Privacy R. | First Impressions